Questions about the way something should be written for users to read and comprehend

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1
vote
1answer
31 views

How should I formulate a validation error message for a number field?

How should I formulate a validation error message for a number field? A number is expected. A number is required. The value should be a number. Number is not valid. Invalid number. Value is not a ...
2
votes
1answer
41 views

When searching for a course online, which start-date term has more meaning? Now or Continuous?

We're overhauling our Course Search service and the question has come up: Which has more meaning? Continuous or Now. Our UI allows choosing a course start-date from a selection menu of fixed dates. ...
1
vote
1answer
37 views

Appropriate language for single result on last page

I am working on a website that has paged search results. At the top of each page, I am showing where the user is in the set of pages, using the typical "Showing X - Y of Z results" language (with an ...
1
vote
4answers
56 views

Best wording to use for “General” portal in navigation

I am designing a navigation bar at the top of a web page with several buttons used for navigation. On the right side of the bar, there are two buttons pertaining to user-specific functions (log in, ...
16
votes
5answers
500 views

Why do we use informal language when the user encounters an error or issue?

Why do we use informal words like "Oops!" with users when something goes wrong? What's the reason behind using this type of language during a user's interaction with a website?
2
votes
3answers
133 views

Wording for the “edit” link text

I'm building a website that's in many ways similar to StackExchange but more focused on other topics and differently structured. Now, I've come to the links text wording.. Particularly, the "edit" ...
3
votes
2answers
83 views

How to inform users that they need to make sure that their system audio is on and/or that its volume is up?

In an online flash project, I need a way to inform users that they need to make sure that their system audio is on and/or that its volume is up. I am thinking about using a speaker icon, but since ...
2
votes
2answers
64 views

Wording for the perfect verb-based “Cancel Edits” dialog?

As a subscriber to the verb-based confirmation dialogs school of thought (i.e. "Do Something", "Do Something Else" button labels being better than Yes/No), what do you think the wording of the perfect ...
4
votes
3answers
177 views

How to make textual messages in an internal company web app casual and interesting?

I'm planning to develop a web application for our company's internal use. So I need to design the UI of the application in a casual way. My intent is to make the system interesting. An example of ...
0
votes
1answer
52 views

How to make this feature clear about what it really does?

I built a service in which you can browse html/css buttons and add new ones to the collection. When on a button's detail page you can access to the code, live edit it and see the result when clicking ...
1
vote
2answers
98 views

What language/wording is best to indicate the max character count on a text box has been exceeded?

Scenario After a user attempts to submit a form I am providing validation messages against any invalid fields. On one of those fields the user has gone over the max allowed character count. Example ...
13
votes
6answers
561 views

Should words in buttons or titles start with a capital? [duplicate]

I am currently in the process of creating an iOS application, and I was wondering about capitalization of buttons and titles. For example, should a button say "Add Post" or "Add post". If I look at ...
2
votes
1answer
120 views

Spelling: Id vs. ID

I have several kinds of identifiers in my Windows desktop application. A batch identifier, a job identifier and so on. Each identifier is a unique positive integer, the value has no meaning but to ...
3
votes
4answers
98 views

Verb to indicate “de-activating account on a web site”?

I am building a web site for a company similar to a temp agency. In the site, we need a control which workers can click to indicate "I'm not interested in working for you in the foreseeable future, ...
1
vote
4answers
84 views

Alternative wording for 'pre filled' for Partially filled out PDF printout forms

This is more of a wording/content strategy issue than anything: But we have developed some on-line forms for our customers to fill out, however the top portion of the form (5 or so fields) are ...
3
votes
8answers
354 views

“Save As” vs “Clone”

We have a system where a user can view database records in a GUI application. The main purpose of the GUI is for creating and editing these records. We are now developing a feature whereby a user ...
24
votes
5answers
765 views

Should I use the terminology left/right click?

When instructing users which mouse button to click an element with, it standard practice to use the phrase 'left/right click': To download the file, 'right click' the link and choose 'Save Target ...
0
votes
2answers
71 views

Singular or Plural Label for HTML Table or List

I have a grid that will contain 0, 1 or several email addresses. I would like to know what the best practice is for labeling this. Should the header read Phone Number Phone Numbers Phone ...
1
vote
2answers
70 views

When should I append a directory separator at the end of a pathname?

Directory pathnames in code can be used mostly with or without a separator character at the end. So for example, the following commands in a Unix shell are identical: ls /usr/bin ls /usr/bin/ Or ...
3
votes
3answers
864 views

What should a e-mail address confirmation e-mail say?

I'm sending out an e-mail containing a link as to prove the user had registered with an e-mail address they have access to. 1)What is the name of such an e-mail? Verification e-mail, confirmation ...
1
vote
1answer
146 views

How should one phrase validation error messages?

What is the best phrase to use considering that these are short error messages that is positioned right beside the labels / input they are referring to. For example, there's a missing email address, ...
2
votes
1answer
129 views

What is a layman's term for internet-enabled or web-enabled?

I need a better term for internet-enabled or web-enabled that a non-technical person would understand includes their smartphone, tablet, laptop, desktop, smartTV, etc.
2
votes
4answers
208 views

When registering should the passwords match/don't match still be shown if the initial password isn't strong enough

In a registration page the user is asked to enter a password. There are some (simple) rules for the password, so if the user enters "123" the text "password is too simple" will appear beside the input ...
7
votes
10answers
311 views

Does the average user understand the median?

I have a bunch of statistical data and I want to present a short summary to the user (non-technical consumer). Now I want to show an average and need to decide between arithmetic mean and median. From ...
3
votes
3answers
136 views

Are there unambiguous words for alert boxes?

The words that appear on the alert boxes are sometimes ambiguous. For example, if the task is to quit the application, then an alert box with the pair of choices "Quit" and "OK", or with "Cancel" and ...
6
votes
5answers
192 views

What is the most familiar wording of linking to a PDF file?

For certain industries and user-bases, it can make sense to include a link to a PDF version of a HTML web page — so that visitors can either view or download it. From a recognizability and ...
26
votes
8answers
6k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
26
votes
7answers
1k views

How to phrase button labels?

How should I phrase the following button labels: "Import image" or "Import an image"? "Create app" or "Create an app"? "Add description" or "Add a description"? If you could also supply the ...
2
votes
5answers
257 views

Best to say 'swipe up' or 'swipe down'?

I am building an app (iOS) which consists of paged tiles which the user has to pan through. My question: When I need to tell the user to move the content up to view the content below it, should I say ...
5
votes
5answers
443 views

“Millions of colors” vs “24-bit”: should technical concepts be simplified to ease understanding at the cost of precision?

Macs indicate 24-bit color depth by using the term "millions of colors", while Windows calls it "24-bit" or "32-bit". (I'm aware that Windows "32-bit" color simply adds an alpha channel that doesn't ...
6
votes
3answers
135 views

Graphic content label

I'm working on a project in which we are labeling content to inform, not warn, the user (editors) that videos contain nudity, death, violence or adult language. We are not trying to discourage ...
3
votes
3answers
394 views

Contact page. Which is the better wording?

What is the most appropriate Contact page title for a website? Contact, Contacts, Contact us or other? Contacts is used, among others, in iOS and Android. Seems to me more related to a list of ...
4
votes
1answer
180 views

Startup screens: “Show this page at startup” vs. “Don't show this on startup”

I'm currently working on an iOS app where the user is presented with a startup screen until the user disables it. I am insisting that this startup screen should have an already ticked checkbox that ...
4
votes
3answers
121 views

Word for a group of numbers?

I have a list of different numbers/ID's related to a company and right now I am using the title ID's to group them but I feel that this title may not be the best. Does anyone know of any better words ...
1
vote
1answer
86 views

How does a friendly, personal feeling affect a website or web app user's experience? [closed]

I am under the impression that if you try to make a "human" feel to a particular website or app, that a user will find it easier to use. After a short discussion with a colleague, I realize this may ...
7
votes
3answers
243 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
11
votes
4answers
282 views

What do you think is a better label “New” or “Add”

At the moment I am building a web application that stores a lot of data inside of tables. In each of the pages containing the tables the users have many actions; they can add, delete, or edit the ...
5
votes
5answers
291 views

Best wording of “blank” option for an optional select?

For <select> elements that require the user to select at least one option, basic wording for the "blank" option is fairly easy: "Select..." or something similar. However, for <select> ...
5
votes
2answers
169 views

Is there a better label for the “OK” button in message boxes with just one button?

Having read "Should I use Yes/No or Ok/Cancel on my message box?", I do understand that message boxes with two or more buttons should use verbs instead of e.g. Yes and No. To further improve the user ...
9
votes
5answers
288 views

Word to indicate moving from “Draft” to “Live”

I'm looking for a friendly, widely understood word to indicate that something is going from a "Draft" state into a "Live" state. The difference between these two states is that once it is "Live" ...
7
votes
3answers
193 views

“Activate” / “Enable” + “noun verbing” or simply “Verb noun”?

A popular chatting application has the global option "Enable buddy icon animation". Would this be better phrased as "Animate buddy icon" or not? And if so, is this a general rule? For example, ...
6
votes
4answers
754 views

Why write “Polite Notice” on a sign?

I was parking my car this morning, and saw a sign attached to someone's front gate... Polite Notice: Do not park in front of these gates at any time. ...and I wondered about why the author ...
5
votes
2answers
87 views

Wording for rating something: imply next action?

Imagine an app that presents a number of questions and answers to a user. After each question the user can rate the answer (easy/medium/hard). Based on the rating, the question is either: Not shown ...
4
votes
2answers
188 views

How does individual vs pluralistic language affect community?

Pluralistic Imagine our goal is creation of a community environment (perhaps such as UX.stackexchange). Through our word choices, we can choose individual or pluralistic expressions - and the words ...
1
vote
3answers
114 views

Dashboard comparing current stats with a week ago — which week?

I am building a visualization which is intending to show current stats for a particular metric (lets say dollars in sales) for particular groupings (lets say sales territories). We want to be able to ...
3
votes
1answer
131 views

Equal Opportunities Button

I'm currently designing a form at the end of an application process to ask potential candidates to complete an Equal Opportunities form. (We are required by law to provide this) However I'm trying to ...
329
votes
15answers
45k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
4
votes
4answers
359 views

What makes sense to designers HiDPI, @2x, or Retina?

I'm designing a web application for web designers and I'm having some trouble with semantics. I'm trying to figure out whether the word "HiDPI", "@2x", or "Retina" best describes the secondary image a ...
3
votes
3answers
137 views

“Likes” vs “Vote Up” For Sharing Content

If content-curation comes from the users for a consumer-facing site and there's no "down-vote" option, are "likes" better or "votes" better? Here's my thoughts: "Like" provides a more friendly and ...
2
votes
4answers
90 views

Wording suggestions for “unhidden”, esp given translations

I am looking for wording suggestions. There is a panel on my webpage that can be removed by the user. If a user removes it, a message appears at the top of the screen that says: The "How it Works" ...