Tagged Questions

Questions about the way something should be written for users to read and comprehend

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2
votes
3answers
52 views

The pitfalls of rewording common phrases such as 'FAQs'

Personally, I'm not too keen on the phrase 'Frequently Asked Questions' - I think more often than not it provides a negative connotation where one isn't warranted. Now obviously this is a very common ...
14
votes
3answers
4k views

What is the reverse of an Unsubscribe?

We are working on our CAN-SPAM compliance, and have our Unsubscribe wording the way we want it. Our app mainly sends e-mail when it is notifying users of various work-related events. If a user ...
0
votes
2answers
91 views

Button instead of Buy Now

I need to develop an android based user interface which lists items to purchase. But in this release I cannot integrate the payment gateway. I would like to integrate a button that indicates an ...
0
votes
1answer
42 views

Designing a prompt for saving changes [duplicate]

Background Imagine there's a UI that contains a list of "talks". Each talk has fields such as "title", "speaker", and "description". Users can edit talks but have to explicitly save their changes ...
1
vote
1answer
74 views

Distinguish between a log file and a file logged in the log file

This form has a file upload element which is used to upload a log file, and a drop down to select files that are 'logged' in the log file. The users of this will be familiar with what a log file is ...
0
votes
2answers
56 views

Should I change the text on the save button when confirming the save?

When a user is clicking a button to save some data, in special situations we want to confirm with them that they know the data doesn't match, so the user has to click "Save" and then click "Save" ...
0
votes
2answers
47 views

Touch-screen equivalent wording for 'scroll'?

When referring to 'scrolling' up/down a page it is intuitive to use the word 'scroll' on a traditional screen (non-touch), because of the mouse scroll wheel etc. Is it as user-friendly to refer to ...
2
votes
1answer
96 views

What is the most appropriate opposite of “Select All”?

Is it more appropriate to use "Deselect All" or "Select None" or some other phrase to indicate the opposite of "Select All"? Context: A toggle button in an iOS app UIToolbar that will select all ...
2
votes
1answer
68 views

In a program what to say when the user enters the wrong type? e.g. number entered when yes/no expected

My program runs from the command line and requires the user to enter booleans (yes or no) and integers (numbers without decimals). For this I have two methods to check to make sure the user makes a ...
1
vote
5answers
56 views

picking a fancy word for posts [closed]

We are developing a web application where users can post beautiful magazine-like articles (those are mostly images and an adequate amount of text). Though we don't like words like atricle or post, so ...
16
votes
8answers
3k views

Should a Landing Page tell the User how to Pronounce the Company's Name? [closed]

I was recently reading a particular startup's website. The very first line goes: "Company (pronounced Com-Pa-Nee) is [description]." The big question is: is it appropriate to tell the user how to ...
41
votes
13answers
4k views

Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?

We see it everywhere: database queries to shopping carts, the message "Operation X successfully completed" is ubiquitous. But is the word "successfully" really necessary? Is there a way to ...
2
votes
2answers
99 views

'Likes' vs 'Upvotes' [duplicate]

When it comes to completely anonymous appreciation of videos. What is better to use: 'Likes' vs 'Upvotes'? I've read elsewhere that likes seem more personal and there is a network involved. But what ...
2
votes
5answers
174 views

Good wording to indicate Export and Download action?

I have run into this issue with a few web apps: There is a page that displays some data, and the user needs to have the ability to retrieve a file of the same data (typically as an Excel spreadsheet). ...
8
votes
6answers
582 views

Should map markers be called pins or markers?

For reasons I won't explain, I have to change the word 'issues' to something different in our UI. 'Issues' corresponds to the number of map markers on a user's map. Should 'issues' be changed to ...
13
votes
7answers
331 views

Any alternative to the term “anonymous”?

In some contexts, allowing users to send posts or comments without disclosing their identity can add value by providing more freedom of speech. Words like "anonymous" and "anonymity" do convey this ...
1
vote
1answer
65 views

Action sequence is always “check out” then “check in”: Should I name the tab “check out / check in” even tough it sounds weird in English?

In the document management world, here is the typical way to edit a document: Check out (the document is now locked by me and made available locally) Edit Check in (the document is saved back to the ...
1
vote
1answer
88 views

Application name; space between words, or no space?

I am trying to determine what convention I should use to name my application. I am developing a Web Browser and I know this will seem like a weird thing to ask, but please bear with me. More and ...
1
vote
1answer
92 views

Different label for “diff” (e.g., change history, etc.) via GitHub

I'm working on a tool that allows a user, with proper permissions, to view the "diff" between a staging and production release for a device configuration. I know GitHub has a "diff" concept that ...
1
vote
1answer
63 views

How should I formulate a validation error message for a number field?

How should I formulate a validation error message for a number field? A number is expected. A number is required. The value should be a number. Number is not valid. Invalid number. Value is not a ...
2
votes
1answer
50 views

When searching for a course online, which start-date term has more meaning? Now or Continuous?

We're overhauling our Course Search service and the question has come up: Which has more meaning? Continuous or Now. Our UI allows choosing a course start-date from a selection menu of fixed dates. ...
1
vote
1answer
44 views

Appropriate language for single result on last page

I am working on a website that has paged search results. At the top of each page, I am showing where the user is in the set of pages, using the typical "Showing X - Y of Z results" language (with an ...
1
vote
4answers
78 views

Best wording to use for “General” portal in navigation

I am designing a navigation bar at the top of a web page with several buttons used for navigation. On the right side of the bar, there are two buttons pertaining to user-specific functions (log in, ...
16
votes
5answers
568 views

Why do we use informal language when the user encounters an error or issue?

Why do we use informal words like "Oops!" with users when something goes wrong? What's the reason behind using this type of language during a user's interaction with a website?
2
votes
3answers
196 views

Wording for the “edit” link text

I'm building a website that's in many ways similar to StackExchange but more focused on other topics and differently structured. Now, I've come to the links text wording.. Particularly, the "edit" ...
3
votes
2answers
90 views

How to inform users that they need to make sure that their system audio is on and/or that its volume is up?

In an online flash project, I need a way to inform users that they need to make sure that their system audio is on and/or that its volume is up. I am thinking about using a speaker icon, but since ...
2
votes
2answers
92 views

Wording for the perfect verb-based “Cancel Edits” dialog?

As a subscriber to the verb-based confirmation dialogs school of thought (i.e. "Do Something", "Do Something Else" button labels being better than Yes/No), what do you think the wording of the perfect ...
4
votes
3answers
205 views

How to make textual messages in an internal company web app casual and interesting?

I'm planning to develop a web application for our company's internal use. So I need to design the UI of the application in a casual way. My intent is to make the system interesting. An example of ...
0
votes
1answer
52 views

How to make this feature clear about what it really does?

I built a service in which you can browse html/css buttons and add new ones to the collection. When on a button's detail page you can access to the code, live edit it and see the result when clicking ...
1
vote
2answers
144 views

What language/wording is best to indicate the max character count on a text box has been exceeded?

Scenario After a user attempts to submit a form I am providing validation messages against any invalid fields. On one of those fields the user has gone over the max allowed character count. Example ...
13
votes
6answers
695 views

Should words in buttons or titles start with a capital? [duplicate]

I am currently in the process of creating an iOS application, and I was wondering about capitalization of buttons and titles. For example, should a button say "Add Post" or "Add post". If I look at ...
2
votes
1answer
211 views

Spelling: Id vs. ID

I have several kinds of identifiers in my Windows desktop application. A batch identifier, a job identifier and so on. Each identifier is a unique positive integer, the value has no meaning but to ...
3
votes
4answers
110 views

Verb to indicate “de-activating account on a web site”?

I am building a web site for a company similar to a temp agency. In the site, we need a control which workers can click to indicate "I'm not interested in working for you in the foreseeable future, ...
1
vote
4answers
117 views

Alternative wording for 'pre filled' for Partially filled out PDF printout forms

This is more of a wording/content strategy issue than anything: But we have developed some on-line forms for our customers to fill out, however the top portion of the form (5 or so fields) are ...
3
votes
10answers
577 views

“Save As” vs “Clone”

We have a system where a user can view database records in a GUI application. The main purpose of the GUI is for creating and editing these records. We are now developing a feature whereby a user ...
26
votes
6answers
883 views

Should I use the terminology left/right click?

When instructing users which mouse button to click an element with, it standard practice to use the phrase 'left/right click': To download the file, 'right click' the link and choose 'Save Target ...
0
votes
2answers
117 views

Singular or Plural Label for HTML Table or List

I have a grid that will contain 0, 1 or several email addresses. I would like to know what the best practice is for labeling this. Should the header read Phone Number Phone Numbers Phone ...
1
vote
2answers
72 views

When should I append a directory separator at the end of a pathname?

Directory pathnames in code can be used mostly with or without a separator character at the end. So for example, the following commands in a Unix shell are identical: ls /usr/bin ls /usr/bin/ Or ...
4
votes
3answers
3k views

What should a e-mail address confirmation e-mail say?

I'm sending out an e-mail containing a link as to prove the user had registered with an e-mail address they have access to. 1)What is the name of such an e-mail? Verification e-mail, confirmation ...
1
vote
1answer
263 views

How should one phrase validation error messages?

What is the best phrase to use considering that these are short error messages that is positioned right beside the labels / input they are referring to. For example, there's a missing email address, ...
2
votes
1answer
151 views

What is a layman's term for internet-enabled or web-enabled?

I need a better term for internet-enabled or web-enabled that a non-technical person would understand includes their smartphone, tablet, laptop, desktop, smartTV, etc.
2
votes
4answers
299 views

When registering should the passwords match/don't match still be shown if the initial password isn't strong enough

In a registration page the user is asked to enter a password. There are some (simple) rules for the password, so if the user enters "123" the text "password is too simple" will appear beside the input ...
7
votes
10answers
371 views

Does the average user understand the median?

I have a bunch of statistical data and I want to present a short summary to the user (non-technical consumer). Now I want to show an average and need to decide between arithmetic mean and median. From ...
3
votes
3answers
163 views

Are there unambiguous words for alert boxes?

The words that appear on the alert boxes are sometimes ambiguous. For example, if the task is to quit the application, then an alert box with the pair of choices "Quit" and "OK", or with "Cancel" and ...
6
votes
5answers
230 views

What is the most familiar wording of linking to a PDF file?

For certain industries and user-bases, it can make sense to include a link to a PDF version of a HTML web page — so that visitors can either view or download it. From a recognizability and ...
28
votes
9answers
10k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
26
votes
7answers
1k views

How to phrase button labels?

How should I phrase the following button labels: "Import image" or "Import an image"? "Create app" or "Create an app"? "Add description" or "Add a description"? If you could also supply the ...
2
votes
5answers
296 views

Best to say 'swipe up' or 'swipe down'?

I am building an app (iOS) which consists of paged tiles which the user has to pan through. My question: When I need to tell the user to move the content up to view the content below it, should I say ...
5
votes
5answers
502 views

“Millions of colors” vs “24-bit”: should technical concepts be simplified to ease understanding at the cost of precision?

Macs indicate 24-bit color depth by using the term "millions of colors", while Windows calls it "24-bit" or "32-bit". (I'm aware that Windows "32-bit" color simply adds an alpha channel that doesn't ...
6
votes
3answers
146 views

Graphic content label

I'm working on a project in which we are labeling content to inform, not warn, the user (editors) that videos contain nudity, death, violence or adult language. We are not trying to discourage ...