Website design involves the structure of websites, information architecture, the layout and pages, and the conceptual design.

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22
votes
12answers
2k views

Content first or Design first?

When designing a layout, should we consider content first or design first? I make websites and 99% of the time my client wants the design before they start thinking about the content. In these cases, ...
22
votes
8answers
3k views

Are hover states necessary?

We're having a discussion in the UX department here at work as to whether or not hover states are necessary to a UI. We're kind of divided. Here are the two arguments: Against (started the ...
22
votes
6answers
849 views

Are increase and decrease arrows redundant on scrollbars?

Surely these days users are either using touch devices to scroll with gestures or are dragging the thumb of the scrollbar or clicking inside the track. Would it be a bad idea to remove the arrow ...
22
votes
5answers
692 views

What makes people vote?

What drives people to upvote or downvote content? I'm looking for the je-ne-sais-quoi quality on successful voting systems and I just can't put my finger on. Let's look at three examples: ...
21
votes
6answers
3k views

Are custom scroll bars easier to use or do they just look “nice”?

I've noticed that a lot of webapps have started using custom scroll bars. A few examples include Facebook, Trello, Google Docs, and Twitter. I'm sure you can think of some more: How do these types ...
21
votes
3answers
1k views

What text should be used for an insertion button? “Create”, “New” or “Add”?

Whenever I have been designing interfaces, I always wonder if I should name the button Create, New or Add. I have never decided and stuck with one and would like to get an explanation on what use ...
20
votes
12answers
2k views

Should date validation allow “091011”?

Should I allow users to input the MMDDYY or MMDDYYYY format for a date? That is, should any date validation logic not trigger a validation error if the user just wants to put in the numbers without ...
20
votes
7answers
2k views

Should the order of add / edit / delete buttons be based on the frequency of their use?

In our application we have several places where users see a list of items and can add, edit or delete an item. For some of these lists adding new items is probably the most frequent used ...
20
votes
9answers
5k views

What techniques can I use to wireframe sites with responsive/fluid layouts?

How do you make wireframes for responsive or fluid layouts? Typical wireframing techniques are static and aren't well suited to showing how designs scale. What techniques exist to capture the dynamic ...
20
votes
8answers
294 views

Do we still need text scaling links on websites?

Links/buttons to adjust font size used to be one of the accessibility must-do's but do we still need to include the text scaling links on our sites? Most modern browsers and operating systems support ...
20
votes
6answers
879 views

Calendar recurrences on the last day of the month

I noticed a difference in how Google Calendar and Outlook handle recurring appointments, specifically ones that are on the end of the month. If you try to schedule an appointment on the 31st of every ...
20
votes
4answers
957 views

Are HTTP error codes user-friendly?

Why do we still have these HTTP error codes? For me it seems like they are completely useless for the user (not for all but most of them). It says nothing helpful (look at the screenshot above, it ...
19
votes
7answers
2k views

Pop-under: Really that bad?

We're currently discussing to add pop-unders to one of our platforms to get users to use one of our notification features. As you can probably imagine, as a UX person I'm really against the use of ...
19
votes
5answers
2k views

Is it correct to sometimes capitalize words mid-sentence in computer user interfaces?

I've noticed that many sites and user interfaces tend to capitalize certain words or sentences like so: Choose File Select a File to Upload Account Settings How to Format but in some other ...
19
votes
3answers
663 views

How to show progress towards goal?

On our intranet we display some numbers for our employees so they can keep track of their performance goals. Currently it's just a table. We'd like something more visual, and this was the first ...
19
votes
5answers
5k views

Best practices for online help

we're currently developing a fairly complex web portal. To improve the user experience, we want to provide a context-sensitive online help system that can aid the user in understanding certain aspects ...
19
votes
3answers
1k views

Why Do Long, Ugly Sales Pages Convert?

It seems impossible to avoid the litany of "snake oil" sales pages consisting of long, boring videos and endless (and I mean endless) text. These look like UX nightmares, and yet they're becoming ...
18
votes
9answers
2k views

Should radio buttons be pre-selected?

I am working on a re-design for a eCommerce site and they have a section where they offer a free gift card if the user makes a purchase over $1000. The idea of the gift card is to get users to ...
18
votes
6answers
4k views

Contact form or mailto: link?

I'm aware that mailto: links only work for people who use a mail client. Assuming most novice users don't, is it safe to assume that contact forms are only appropriate when the target audience isn't a ...
18
votes
6answers
1k views

Why is there a convention on the web for dropdown menus on hover instead of on click?

This is something I've always wondered. On all major operating systems, application menus (File/Edit/View etc) only appear on click. However, nearly every web site that uses a drop-down menu ...
18
votes
5answers
297 views

Tools for checking accessibility compliance [closed]

As part of my website designs, I like to make sure that I am adhering to the accessibility standards (Section 508, UK Disability & Discrimination Act, etc...). Can anyone recommend any ...
17
votes
4answers
1k views

Showing progress for a long many-step process with a discrete progress bar?

I've got a desktop-focused web application where the user is going to be initiating tasks that take a long time. Sometimes, these tasks will take hours to complete (users don't have to do anything ...
17
votes
7answers
1k views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
16
votes
4answers
2k views

Having an icon to replace 'Forgotten username and password?'

Has anyone come across any instances where an icon has replaced the link text: 'Forgotten your username and/or password?' I am designing a log in bar that has to go across the top of the website and ...
16
votes
8answers
3k views

Should a Landing Page tell the User how to Pronounce the Company's Name? [closed]

I was recently reading a particular startup's website. The very first line goes: "Company (pronounced Com-Pa-Nee) is [description]." The big question is: is it appropriate to tell the user how to ...
16
votes
6answers
850 views

Japanese people hate my site [closed]

I did some A/B testing on how language translations affect the ability for people to install a browser plugin. I got around 20 languages professionally translated. I use Javascript to default to the ...
16
votes
10answers
840 views

What to do when customers search for “Cheap” when you want to convey “Quality”?

An ecom client that I am working with has an interesting SEO challenge. They sell products that they want to convey quality and value; however, the #1 thing searched for on Google, Bing, and their ...
16
votes
13answers
1k views

How much value is there in using “industry standard” design elements?

I'm currently thinking about a redesign of my personal website. One of my goals for the redesign is to add to my perceived authority as part of my chosen industry. One option for achieving this is to ...
16
votes
4answers
794 views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
16
votes
5answers
1k views

Should a multinational website background color be a conscious choice?

We know that colors represent different things in different cultures, and selecting the wrong color can have unexpected and unwanted effect on how we present our organization. Gaming sites such as ...
16
votes
4answers
2k views

When is a right-handed navigation sidebar appropriate?

When is a right-handed sidebar for navigation a good choice? If possible, I would like some examples where it has been used, such as this sidebar from Google's official blog.
16
votes
9answers
3k views

How does user interface design fit in a development process?

In a software development process where does the user interface design fit? If we take an agile approach for a small team (2 juniors, 2 seniors, a Team Leader and a web designer) what normally should ...
16
votes
7answers
2k views

What is the most pleasant and fast UX when logging in / registering for a private web-app?

In my case, the openId login is out of the question. The application that I'm working on will only allow corporate users with a given specific email domain to register. The login/register form needs ...
16
votes
12answers
3k views

What should internal “home pages” and “index pages” be called?

I'm trying to figure out what these respective web pages are called in relation to the larger architecture. Here's a simplified architecture diagram: I understand that Home at the top is properly ...
16
votes
5answers
6k views

What are the best practices for tooltips on mobile websites?

What are the best practices for tooltips on mobile websites? I'm designing the mobile version of a website for customers' accounts (where they can see their latest bill and settings for their ...
15
votes
6answers
1k views

How to show the user the possibility to sort a column with space problems

I am working with a big table with 20 columns and a lot of information. I know that the most common way to indicate that a column is sortable is by adding a little arrow at the right or left of the ...
15
votes
5answers
2k views

Does a tooltip require close button?

I'm working on tooltips, when I was told there are some tooltips that have close buttons. Is a tooltip with a close button user friendly?
15
votes
6answers
693 views

How to measure phone number views without annoying the user?

I'm working on a website where we have customer pages on which we measure user interactions such as opening a booking form or posting a review. One of the interactions we want to measure is when the ...
15
votes
15answers
1k views

Examples of spartan/basic web sites [closed]

I am looking for examples of web sites that have a very spartan and minimal interface - mostly text and very few graphics or even styling - yet the user experience is good enough that users are not ...
15
votes
6answers
2k views

Credit Card input format

Somewhere, in one of the Usability books I read ( probably Donald Norman ), there was a suggestion that the normal format for entering credit cards was wrong. The usual format is 16 characters in a ...
15
votes
4answers
3k views

Does the average user understand the standard HTML multiple select box?

If I want the user to select one or more items the HTML symantecally correct form element would be <select multiple>. So the code would be: <select multiple id="sel"> ...
15
votes
6answers
771 views

Case-study for hiding the optional fields?

I am currently designing a web form for the Online Travel Insurance System and I am thinking of hiding the optional fields since there were so many of them. Like the image below. I put a Show More ...
15
votes
3answers
2k views

Tags or hashtags?

I have a website at www.flickwit.com. I would like to introduce tags to allow users to search for content more specifically than channels. I have been wondering which option would be more acceptable ...
15
votes
6answers
322 views

Is there a term/name for these labels?

Are there any conventional names for these informational labels?
15
votes
5answers
973 views

When you have to fill up the rest of the page…

I've noticed that I often run into the same problem in many projects I work on: It seems like I always end up having that extra space that I have nothing to fill up with. Here's a quick sample: See ...
15
votes
4answers
811 views

What reasons are there for “go to bottom/top” links no longer being used much? [duplicate]

Possible Duplicate: Do people use back to top links? Some websites have links like Go To Bottom or Go To Top. It seems like this technique has fallen out of style. Are there good reasons ...
14
votes
6answers
2k views

Blinking, bouncing and flashing elements

I'm responsible for the UI/UX in a software development company. During my absence, some developers decided to implement a "bounce" effect on a button of a website that they think should have more ...
14
votes
4answers
1k views

Can a visual progress bar be used as a navigational element?

We're having a bit of a debate here among teammates as to what would be a better UX solution, so I was hoping you guys could help me settle this. We have a linear flow through a data-collection ...
14
votes
5answers
721 views

What is the most user-friendly way to show position of a user on a long leaderboard?

I am designing a gamefication app and I need to show an overall leaderboard, displaying all users with points and positions... The problem is that the leaderboard requires pagination and the ...
14
votes
7answers
2k views

Designing for the iPad

I'd like to make my site accessible to people that have the iPad or other iOS devices. What considerations do I need to take into account when designing a user interface that is compatible with the ...