Website design involves the structure of websites, information architecture, the layout and pages, and the conceptual design.

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21
votes
5answers
609 views

What makes people vote?

What drives people to upvote or downvote content? I'm looking for the je-ne-sais-quoi quality on successful voting systems and I just can't put my finger on. Let's look at three examples: ...
21
votes
3answers
1k views

What text should be used for an insertion button? “Create”, “New” or “Add”?

Whenever I have been designing interfaces, I always wonder if I should name the button Create, New or Add. I have never decided and stuck with one and would like to get an explanation on what use ...
20
votes
12answers
2k views

Should date validation allow “091011”?

Should I allow users to input the MMDDYY or MMDDYYYY format for a date? That is, should any date validation logic not trigger a validation error if the user just wants to put in the numbers without ...
20
votes
7answers
2k views

Should the order of add / edit / delete buttons be based on the frequency of their use?

In our application we have several places where users see a list of items and can add, edit or delete an item. For some of these lists adding new items is probably the most frequent used ...
20
votes
9answers
5k views

What techniques can I use to wireframe sites with responsive/fluid layouts?

How do you make wireframes for responsive or fluid layouts? Typical wireframing techniques are static and aren't well suited to showing how designs scale. What techniques exist to capture the dynamic ...
20
votes
6answers
685 views

Calendar recurrences on the last day of the month

I noticed a difference in how Google Calendar and Outlook handle recurring appointments, specifically ones that are on the end of the month. If you try to schedule an appointment on the 31st of every ...
19
votes
7answers
2k views

Pop-under: Really that bad?

We're currently discussing to add pop-unders to one of our platforms to get users to use one of our notification features. As you can probably imagine, as a UX person I'm really against the use of ...
19
votes
5answers
2k views

Is it correct to sometimes capitalize words mid-sentence in computer user interfaces?

I've noticed that many sites and user interfaces tend to capitalize certain words or sentences like so: Choose File Select a File to Upload Account Settings How to Format but in some other ...
19
votes
3answers
619 views

How to show progress towards goal?

On our intranet we display some numbers for our employees so they can keep track of their performance goals. Currently it's just a table. We'd like something more visual, and this was the first ...
19
votes
8answers
284 views

Do we still need text scaling links on websites?

Links/buttons to adjust font size used to be one of the accessibility must-do's but do we still need to include the text scaling links on our sites? Most modern browsers and operating systems support ...
19
votes
5answers
4k views

Best practices for online help

we're currently developing a fairly complex web portal. To improve the user experience, we want to provide a context-sensitive online help system that can aid the user in understanding certain aspects ...
19
votes
3answers
1k views

Why Do Long, Ugly Sales Pages Convert?

It seems impossible to avoid the litany of "snake oil" sales pages consisting of long, boring videos and endless (and I mean endless) text. These look like UX nightmares, and yet they're becoming ...
18
votes
9answers
2k views

Should radio buttons be pre-selected?

I am working on a re-design for a eCommerce site and they have a section where they offer a free gift card if the user makes a purchase over $1000. The idea of the gift card is to get users to ...
18
votes
6answers
3k views

Contact form or mailto: link?

I'm aware that mailto: links only work for people who use a mail client. Assuming most novice users don't, is it safe to assume that contact forms are only appropriate when the target audience isn't a ...
18
votes
6answers
1k views

Why is there a convention on the web for dropdown menus on hover instead of on click?

This is something I've always wondered. On all major operating systems, application menus (File/Edit/View etc) only appear on click. However, nearly every web site that uses a drop-down menu ...
18
votes
5answers
280 views

Tools for checking accessibility compliance [closed]

As part of my website designs, I like to make sure that I am adhering to the accessibility standards (Section 508, UK Disability & Discrimination Act, etc...). Can anyone recommend any ...
16
votes
4answers
1k views

Showing progress for a long many-step process with a discrete progress bar?

I've got a desktop-focused web application where the user is going to be initiating tasks that take a long time. Sometimes, these tasks will take hours to complete (users don't have to do anything ...
16
votes
10answers
783 views

What to do when customers search for “Cheap” when you want to convey “Quality”?

An ecom client that I am working with has an interesting SEO challenge. They sell products that they want to convey quality and value; however, the #1 thing searched for on Google, Bing, and their ...
16
votes
13answers
1k views

How much value is there in using “industry standard” design elements?

I'm currently thinking about a redesign of my personal website. One of my goals for the redesign is to add to my perceived authority as part of my chosen industry. One option for achieving this is to ...
16
votes
7answers
980 views

Greyed-Out vs Invisible

What is a good criterion or rule-of-thumb for determining when a control should be greyed-out and when should it be completely invisible?
16
votes
9answers
2k views

How does user interface design fit in a development process?

In a software development process where does the user interface design fit? If we take an agile approach for a small team (2 juniors, 2 seniors, a Team Leader and a web designer) what normally should ...
16
votes
12answers
2k views

What should internal “home pages” and “index pages” be called?

I'm trying to figure out what these respective web pages are called in relation to the larger architecture. Here's a simplified architecture diagram: I understand that Home at the top is properly ...
15
votes
6answers
1k views

How to show the user the possibility to sort a column with space problems

I am working with a big table with 20 columns and a lot of information. I know that the most common way to indicate that a column is sortable is by adding a little arrow at the right or left of the ...
15
votes
4answers
2k views

Having an icon to replace 'Forgotten username and password?'

Has anyone come across any instances where an icon has replaced the link text: 'Forgotten your username and/or password?' I am designing a log in bar that has to go across the top of the website and ...
15
votes
5answers
2k views

Does a tooltip require close button?

I'm working on tooltips, when I was told there are some tooltips that have close buttons. Is a tooltip with a close button user friendly?
15
votes
6answers
666 views

How to measure phone number views without annoying the user?

I'm working on a website where we have customer pages on which we measure user interactions such as opening a booking form or posting a review. One of the interactions we want to measure is when the ...
15
votes
15answers
1k views

Examples of spartan/basic web sites [closed]

I am looking for examples of web sites that have a very spartan and minimal interface - mostly text and very few graphics or even styling - yet the user experience is good enough that users are not ...
15
votes
6answers
2k views

Credit Card input format

Somewhere, in one of the Usability books I read ( probably Donald Norman ), there was a suggestion that the normal format for entering credit cards was wrong. The usual format is 16 characters in a ...
15
votes
6answers
834 views

Japanese people hate my site [closed]

I did some A/B testing on how language translations affect the ability for people to install a browser plugin. I got around 20 languages professionally translated. I use Javascript to default to the ...
15
votes
4answers
730 views

Are HTTP error codes user-friendly?

Why do we still have these HTTP error codes? For me it seems like they are completely useless for the user (not for all but most of them). It says nothing helpful (look at the screenshot above, it ...
15
votes
4answers
2k views

Does the average user understand the standard HTML multiple select box?

If I want the user to select one or more items the HTML symantecally correct form element would be <select multiple>. So the code would be: <select multiple id="sel"> ...
15
votes
3answers
1k views

Tags or hashtags?

I have a website at www.flickwit.com. I would like to introduce tags to allow users to search for content more specifically than channels. I have been wondering which option would be more acceptable ...
15
votes
4answers
557 views

Case-study for hiding the optional fields?

I am currently designing a web form for the Online Travel Insurance System and I am thinking of hiding the optional fields since there were so many of them. Like the image below. I put a Show More ...
15
votes
4answers
2k views

When is a right-handed navigation sidebar appropriate?

When is a right-handed sidebar for navigation a good choice? If possible, I would like some examples where it has been used, such as this sidebar from Google's official blog.
15
votes
6answers
312 views

Is there a term/name for these labels?

Are there any conventional names for these informational labels?
15
votes
5answers
844 views

When you have to fill up the rest of the page…

I've noticed that I often run into the same problem in many projects I work on: It seems like I always end up having that extra space that I have nothing to fill up with. Here's a quick sample: See ...
15
votes
4answers
756 views

What reasons are there for “go to bottom/top” links no longer being used much? [duplicate]

Possible Duplicate: Do people use back to top links? Some websites have links like Go To Bottom or Go To Top. It seems like this technique has fallen out of style. Are there good reasons ...
14
votes
6answers
1k views

Blinking, bouncing and flashing elements

I'm responsible for the UI/UX in a software development company. During my absence, some developers decided to implement a "bounce" effect on a button of a website that they think should have more ...
14
votes
4answers
1k views

Can a visual progress bar be used as a navigational element?

We're having a bit of a debate here among teammates as to what would be a better UX solution, so I was hoping you guys could help me settle this. We have a linear flow through a data-collection ...
14
votes
5answers
681 views

What is the most user-friendly way to show position of a user on a long leaderboard?

I am designing a gamefication app and I need to show an overall leaderboard, displaying all users with points and positions... The problem is that the leaderboard requires pagination and the ...
14
votes
7answers
2k views

Designing for the iPad

I'd like to make my site accessible to people that have the iPad or other iOS devices. What considerations do I need to take into account when designing a user interface that is compatible with the ...
14
votes
3answers
534 views

Web app keyboard shorcuts

Is it a good practice to give keyboard shortcuts to web apps that allows a user to do tasks that are repeated often. In my personal experience, I've rarely used keyboard shortcuts offered by GMail to ...
14
votes
7answers
3k views

Do people use tag clouds

A lot of blogs, or other types of sites with a lot of content units use tag clouds, where trending words are shown, with more trending words being displayed bigger, and less popular words having a ...
14
votes
8answers
700 views

Why do so many websites have the restriction of user names starting with a letter?

Skype Yahoo What is the reasoning behind allowing only letters as the first characters of a username?
14
votes
7answers
2k views

What is the most pleasant and fast UX when logging in / registering for a private web-app?

In my case, the openId login is out of the question. The application that I'm working on will only allow corporate users with a given specific email domain to register. The login/register form needs ...
14
votes
3answers
727 views

Why is that facebook, twitter and grooveshark have 40px height in their nav bar?

Its just coincidence or is a perfect size for a better ui?
14
votes
2answers
277 views

Does an “Other” category on a Help page have any value?

When designing a Help page or FAQ that is broken down into categories, is a category titled "Other" useful, or does it indicate a poor information architecture? Sometimes there are truly items that ...
14
votes
4answers
269 views

Is it ok to force a user to reenter data instead of editing existing

Is it acceptable to force users to delete and recreate data they entered incorrectly or should they be provided with a way to edit every instance of that particular data? Use Case: The wireframe ...
14
votes
5answers
4k views

What are the best practices for tooltips on mobile websites?

What are the best practices for tooltips on mobile websites? I'm designing the mobile version of a website for customers' accounts (where they can see their latest bill and settings for their ...
13
votes
7answers
841 views

How to incorporate a “never” value on a slider?

I have a slider in a web page (similar to this one) to control the the duration of how long to keep an item before it is removed: The range of values goes from 0 to 90, with the value 0 being used ...