I had always believed that popups, opening in new browser windows, were bad practice for various reasons including: Breaking the flow, bad for accessibility, potential to hide content etc. While ...
It is a very simple question, but it has been bothering me for quite some time: when creating an application, should the help menu (in the menu bar) be called "?" or "Help"? I can see a few ...
When designing a Help page or FAQ that is broken down into categories, is a category titled "Other" useful, or does it indicate a poor information architecture? Sometimes there are truly items that ...
I've been assigned to re-design a hospital site. Here is the link for the site. lrh.gov Now my question is what flaws does this site has, what things should i consider before building this sort of ...
I am re-designing a product site, and the client insists on having a FAQs section. I originally placed it in an area of low prominence on the site, but now the client is questioning it. What is the ...
In our web app, I need to explain some information that is useful, but is not the most important part of the app. I'm interested in the best way to do this. To give a concrete example, I have a list ...
Almost all apps/sites have a feature 'help' regardless of type and subject of the app/site. I have rarely seen people using the same for their benefit. I would want to know if it's worth putting the ...
In Mathematics, the operator provide on keyboard is quite clear for addition, subtraction and divide as the follow + - / The multiplication * might be familiar as the multiplication for programmer ...
I'm redesigning a website for a downloadable app. I'd like to create a Tour of the features which has screenshots pointing out how to use it. What are the best tools for doing this? For bonus ...
we're currently developing a fairly complex web portal. To improve the user experience, we want to provide a context-sensitive online help system that can aid the user in understanding certain aspects ...