A web app(lication) uses technologies such as javascript, CSS, and HTML5 and is executed in a web browser.

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1answer
193 views

How do you measure performance/success of web based applications?

When I find/read articles about analytics and especially setting KPIs, they're always about websites & web shops. As I'm now more into web based (business) applications including mobile versions ...
5
votes
1answer
276 views

When to use a group of radio buttons and when to use a select drop down

I have a step in a wizard scenario. The user has a choice of 3 options before they can tap 'Next'. For those 3 options do I use a select drop down list or a group of 3 radio buttons?
3
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4answers
141 views

On a form wizard step what input type/s shall I use for when there are two options?

Ok so I have two options on a wizard step e.g. Option 1: Go to step A, Option 2: Go to step B. What is the best input method to use in this situation? The wizard generally has more complicated steps ...
3
votes
2answers
1k views

“Click-and-drop” alternative to drag-and-drop, for accessibility (and maybe mobile-web)

I have observed some people fumble with a mouse. They seem unable to synchronize clicking the buttons and sliding the mouse consistently, to where they drag things when they only meant to click on ...
1
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3answers
264 views

Best-practices for context-sensitive reports download section

Imagine a web-application that lets student take tests, analyzes the results and presents them to school administrators. The dashboard shows various stats, score break downs for the school overall, ...
3
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4answers
151 views

Showing the number of events per day over a month

On a web app that I am building, one of the screens need to show, for a month period, the number of events on each day. I've tried the following: Showing the information on a calendar. This feels a ...
4
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1answer
205 views

How to display an error log/report for user?

My web application is supposed to display the trace and a error report after process and shows for each uploaded files all the errors and operations accomplished. Here's a simplified and really ...
1
vote
2answers
171 views

entering multiple, role-specific contacts on a customer record

Our business-focused web app helps small vendors manage food deliveries to small or large companies. I'm looking for UX ideas for the part of the app where users enter contact information for delivery ...
16
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5answers
2k views

Does “Don't Break The Back Button” Apply To Web Applications?

I've read the advice, "don't break the back button" from multiple sources. For content-based browsing I agree with this 100%. Does the same advice apply to web applications? I feel that it is still ...
4
votes
8answers
750 views

What Is the Best Approach To Minimalist Buttons (Icons)?

My web app, like most, is trying to utilize as much space as possible by trying to use an icon as a button to perform specific tasks. I have quite a few that would make for a pretty obscure button, ...
4
votes
5answers
886 views

Fixed footer vs non-fixed footer in mobile web app

On a web-app, a fixed footer creates a performance issue, as the response and sensitivity is not quite as good as native app. But we have some important controls at the footer level like adding items ...
4
votes
1answer
74 views

Representing a plugboard in a web interface

I'm currently making an enigma machine in JavaScript (early working prototype here). I've now just reached the stage where I need to implement the plugboard. Now the plugboard is a set of 26 ...
2
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3answers
277 views

Are users really more comfortable with mobile-friendly web-app versions?

I'm trying to better evaluate the added value my users will receive from a web-app and would like to hear from your experiences and researches in the field. Currently, although the application ...
0
votes
2answers
118 views

Should a new feature pop-up load after page finished?

When trying to expose a new feature to a site I'm using a pop-up that explains the change. Similar to what Google is doing across their products. An example: My question is if it is important to ...
3
votes
3answers
221 views

Placement of edit link beside long title?

I'm working on an web application that is flow-chart like. Each page has a star to "bookmark" the page, a title and below it is the actual flow chart/shapes. The flow area takes up the remaining ...
2
votes
2answers
266 views

What is the best way to display the individual results of a survey?

I'm creating a UI that allows a client to review the individual (and global, but that is for another time) results of a survey once it has been completed by another user. The question types are pretty ...
1
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0answers
56 views

Managing UX technical debt in a new application [duplicate]

I am an SQA working on a new Learning Management System, that will launch in the next month. I think the system is very ugly and has bad UX. We are using JSF and Prime Faces and my team does not ...
0
votes
1answer
100 views

When using Paypal, how to account for shipping cost when not knowing the buyer?

I've put together a webapp where users can list their articles for sale with a price and the payment is done via paypal. Now caluclating the price for the payment won't really work if there is ...
4
votes
3answers
281 views

Which is the better user experience for a web app: an integrated support ticket module or a separate app?

I am building a new web app which hopefully will be subscription based, and I am wondering what will be better: to develop a quick ticket module or redirect user to separate knowledgebase / ...
7
votes
5answers
355 views

Help panels inside application

Are there good UX reasons for not putting a "help panel" within a web application? (one that can be shown or hidden). Most applications open help in a different browser tab. I'm thinking of just ...
9
votes
6answers
878 views

Is the “Help” feature really helping?

Almost all apps/sites have a feature 'help' regardless of type and subject of the app/site. I have rarely seen people using the same for their benefit. I would want to know if it's worth putting the ...
0
votes
2answers
89 views

Saving a field as a preset

I have an entity (say, an event) the user needs to create periodically. In its attributes, the user needs to enter a range in a text field that is a technical specification (complex). The user will ...
3
votes
2answers
144 views

Why do many web sites emphasize registration and hide log in forms?

Many web-based applications are emphasizing sign up forms and hiding log in forms, often placing log in on another page. I'm under the impression that the majority of users are not first time users, ...
1
vote
6answers
485 views

Usage of an arrow to symbolize ordering: is this a universal symbol? Should something else be used?

When displaying tabular data, is the usage of an arrow, an universal symbol? (To symbolize if we're ordering in ascendant or descending order.) I'm trying to figure out, if my developer tool, should ...
1
vote
1answer
75 views

Handling the branching/switching between incomplete tasks

How should I handle branching to a distinct task whilst the first remains incomplete? As a specific example, I have a web application where I am able to create appointments on my schedule. These ...
15
votes
6answers
1k views

How to show the user the possibility to sort a column with space problems

I am working with a big table with 20 columns and a lot of information. I know that the most common way to indicate that a column is sortable is by adding a little arrow at the right or left of the ...
23
votes
7answers
2k views

red checkmark vs. a red “X”

I am currently designing a panel in my business application that shows a table of data to a user. The data in the table is the company's percentage (this is equated by many different values), whether ...
6
votes
3answers
393 views

Mobile WebApp - Gradient vs. flat regarding UX

Recently, I've looked at a lot of sites to figure out patterns used in mobile web design. I've noticed that if the app is using lists or buttons, most designs use a gradient background. Is there any ...
0
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3answers
2k views

Where can I find style guides for web apps online?

I am developing a style guide for a web application. I would like to find some good example style guides online to refer to. I am not having much luck with Google. What are some good resources to help ...
7
votes
3answers
836 views

Breadcrumb or tabbed form or best of both?

We have a web application that allows users to query a database. The results are returned in a breadcrumb style interface. We brought this change in at a new version, and our users have been ...
14
votes
6answers
954 views

With 'OK' button, 'Cancel' should appear as secondary button or link?

When I make web application designs, every time I style form or overlay boxes with OK and Cancel button. I think of making them different. But is it a good practice? Some people recommend primary and ...
4
votes
2answers
129 views

How to make users expect app-like features on a website?

I have a website with some app-like features like drag and drop. I use the standard indicators for these features, but testers don't discover them in user tests. When these features are pointed out, ...
7
votes
4answers
603 views

How should email threads be ordered?

I thought I had the answer to this question. If you view raw email, you can see that the most recent email is at the top, with the rest below in reverse chronological order. I think it's fair to say ...
12
votes
3answers
1k views

Horizontal and vertical menus in web applications

It is now very common to find top horizontal menus in websites. Some reason of that might be habits and Jakob's law. In web applications you might find a menu on top or on the left side equally. Most ...
3
votes
4answers
300 views

Better to Show Empty List or Default List?

This is a web application for people to manage a large database of stuff. When the user clicks on the a button/link to "View Their List of Stuff", is it better to present them with a populated list or ...
6
votes
2answers
201 views

Is it OK that url is changed after invalid submit of form?

Let's say I am at Create new user page and current url is /users/new. When I submit this form with invalid data (e.g. mismatched passwords), user is redirected to /users. Is it OK that user will see ...
3
votes
1answer
161 views

Automatically clear cache from scripts

I received a request to implement browser clear cache automatically when a user starts a session. This is the first time I encounter such a odd request. Is clear browser cache for a web application ...
17
votes
5answers
1k views

Displaying wait indicator for a long running task — which sometimes completes quickly

In a web application I am working on there are some actions which usually take a few seconds or longer, depending on typical variables (connection speed, PC speed, amount of data involved, host load, ...
6
votes
5answers
473 views

What is the best method to undo an action?

Imagine for the sake of simplicity I have a web app to-do list, where each item is a line and has a check mark near it. When the user clicks the check mark, the task is then "done" and the line fades ...
14
votes
3answers
569 views

Web app keyboard shorcuts

Is it a good practice to give keyboard shortcuts to web apps that allows a user to do tasks that are repeated often. In my personal experience, I've rarely used keyboard shortcuts offered by GMail to ...
2
votes
2answers
124 views

Clarifying the controls in “draft” mode

We have an application where pages are created/viewed. There is two modes for users of the application: live and draft. When the application is in draft mode, you can edit multiple changes and then ...
31
votes
8answers
2k views

Save, Favorite or Star?

I'm working on a job app and I would like to offer our user the possibility to save a job and let them find it quickly later. First I thought using a star icon to let them "star" a job like starring ...
6
votes
5answers
477 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
3
votes
2answers
283 views

Lightbox for “In-Context” Editing

Some sites effectively combine the concept of, for the lack of better term, "in-context editing" and lightbox to allow users to easily do page content update. For example, check out Schoola and try ...
6
votes
2answers
173 views

Best usability: visual presets or simple action?

I'm working on a webapp that lets designers generate CSS through an intuitive interface. Right now I'm working on the Shadows panel and I can't decided which option has the most versatile usability. ...
6
votes
2answers
222 views

Measurement to use when designing for desktop and mobile

I am currently working on a web based administration interface which has a lot of controls, such as sliders, check boxes, input fields, etcetera. The interface should work on desktops, tablets and ...
9
votes
3answers
505 views

How to handle conflicting updates of a customer record

We are developing a simple web based single-page CRM-like app. I was thinking about what happens when two operators are both editing the details of a customer "John Doe". On the server side we use a ...
6
votes
2answers
242 views

Data listed horizontally or vertically?

I am currently building a data entry application and a lot of our data is contained in Div's on a page. Right now all of our data is listed horizontally because I feel that it is more readable and is ...
6
votes
4answers
2k views

Automatically redirecting to mobile app from home page?

We have an iPhone app that is our main focus. We have an informational website (3 pages). And we just created a mobile web version of the iPhone app for Android and other smartphone users. Our debate ...
12
votes
4answers
1k views

Right-Click menu awareness on Web Application

The web application I am building has a custom right-click menu. I'm concerned that the user might not find this menu as normally right-clicking will only display the default browser's menu. Is there ...