A Cautionary advice.

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22
votes
6answers
1k views

Deliberately annoying users to discourage certain behaviour. Is this a bad idea?

In my software, some users deliberately disable certain security provisions or practice bad security practice (such as running the software as root/admin). In the former case there a couple of ...
22
votes
6answers
495 views

Verifying that a user acknowledges and understands a given message without adding excess inconvenience

Say the user wishes to perform a dangerous but necessary task, from which there is no recovery or going back (for example, erasing a hard drive, or permanently deleting an online account after ...
18
votes
8answers
2k views

How to warn a user they are approaching the character limit for a text input field with a soft maximum?

I'm writing an internal web application to generate subtitle text for videos. Part of the requirement for this project is that each line not exceed X characters, except where circumstances warrant. I ...
18
votes
2answers
410 views

Verification of consequences

I have a situation where a user is about to do something with consequences important enough that it's imperative they understand them. In this particular case they are about to revoke their right to ...
15
votes
6answers
989 views

Is flashing red text a good idea for denoting an active alarm?

I'm working on a windows application that is showing the realtime status of a particular piece of equipment. While operating the equipment (via the application), two important values & labels are ...
13
votes
9answers
1k views

Warn desktop user of draggable website

I'm building a site that uses the jQuery iScroll plugin in the main navigation system. (http://lab.cubiq.org/iscroll/examples/simple/). Please note that the plugin is not exactly drag-n-drop. Right ...
12
votes
5answers
894 views

Is it recommended to play a sound for warning and error messages?

When you quit an application and it shows you a dialog box asking if you want to save or when you open a file and an error is encountered, some applications play a sound. By sounds I mean short, but ...
10
votes
6answers
544 views

How do I explain the consequences of an action to a user who refuses to read?

A shared frustration among pretty much all software designers is how to communicate important issues to users when they simply refuse to read even the shortest amount of text. The short and sweet of ...
10
votes
1answer
267 views

Best way to warn a user of potentially bad data

I have a web page with an autocomplete enabled combo textbox/dropdown. The user is able to enter values manually or pick a value from the list. While free text input is acceptable, I would like to ...
9
votes
2answers
973 views

Is there a standard for the frequencies and or duration used for beeps?

Is there a standard for the frequencies and or duration used for error or alert beeps? When I hear a ding or bing sound, I sometimes find that the frequency of the tone is too high or low (in my ...
7
votes
3answers
253 views

When Back Button is Expected but Not Supported, The Least Invasive User Assistance?

Problem: I have a situation where in a browser-based web application the back button (and backspace key for that matter) cannot be supported or used. If it is used, the results can be unpredictable in ...
7
votes
5answers
670 views

How useful is this coffee cup “hot contents” warning?

I came across this on Dan Pink's blog. This caption on a coffee cup is supposed to serve as a warning sign to caution people that the coffee is hot and care must be taken to avoid burns. The ...
7
votes
3answers
166 views

How best to discuss the Heartbleed bug with users while keeping calm but getting action?

There are technical questions everywhere you look about Heartbleed. But none on not scaring the **** out of your users when discussing it, because lets be honest the news does a good job of scaring ...
7
votes
5answers
164 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
5
votes
2answers
238 views

“soft” error messaging. Is that a thing? Precedence?

We're on a project where the concept of a 'soft' error for a web form came up. It's an interesting idea, but I can't actually think of an example of it being used in the past, so perhaps it's not a ...
5
votes
1answer
2k views

What are some best practices for displaying an “unsupported browser”-warning in a web app?

We're building a web app, and the technology we're using will only allow users with relatively modern browsers (IE8 and up, plus most versions of other browsers) to even log in. We want to show an ...
4
votes
4answers
534 views

Which case is good UX? A Peugeot VS BMW Story [closed]

This question applies to a different product than most UX designers are used to discuss: cars. Long story short, in my short 7 year driving experience I've be mostly driving two cars: a 2005 Peugeot ...
4
votes
1answer
106 views

Should an application warn when it is used excessively?

I am interested in a particular class of warnings, but I don't know what to call them. The warnings are generated by tracking a user's specific usage patterns, and warns them when continued use of the ...
3
votes
2answers
228 views

How to tell a customer his/her profile is not allowed to make use of a specific service?

I am facing the following problem: We provide multiple financial services to all sort of profiles (retail & business). Some profiles (reached a certain age and risky profiles) are not allowed to ...
3
votes
2answers
127 views

Is it a good idea to show a warning to users who are typing tags incorrectly?

On our site, we have a tag field that looks like the following: Today, while looking at some of our users interacting with the site, I noticed that one of them had used only spaces to separate ...
3
votes
3answers
767 views

Default action for the “Do you want to leave the page?” warning?

When you compose a question/answer on a StackExchange site and then navigate away before submitting it, you get a popup, warning you: (translated:) The "Leave Page" button is ...
2
votes
1answer
69 views

Generic concepts for warnings

I would like to formulate a basic concept for a warning before clicking on a dangerous button. The concept should include a short description on the button purpose, the results from clicking and ...
1
vote
1answer
90 views

Telling users to avoid a setting

Say, I have an application with some advanced settings, which can be used for granular control over the application's behaviour. Most of these options are placed under a section called "Advanced". ...
1
vote
2answers
178 views

How can airplane safety information cards be improved? [closed]

Consider the current safety information card aboard the American Airlines Boeing MD-80. It's a large, trifold brochure with four full-color pages of pictograms and one page of dense, small text ...
0
votes
1answer
37 views

Disabled JavaScript notice, AFTER user signup?

My site relies heavily on JavaScript, and the site is based on user signup If a user is logged in and has javascript disabled, it throws a notice and disables all major site functions The question ...
0
votes
2answers
145 views

Should we warn the user that data will lost immediately or during saving?

I have an interface for managing account fields in a web app like so: download bmml source – Wireframes created with Balsamiq Mockups The premise is simple: Fields are of 2 types (public ...