6
votes
3answers
115 views

How best to discuss the Heartbleed bug with users while keeping calm but getting action?

There are technical questions everywhere you look about Heartbleed. But none on not scaring the **** out of your users when discussing it, because lets be honest the news does a good job of scaring ...
7
votes
3answers
208 views

When Back Button is Expected but Not Supported, The Least Invasive User Assistance?

Problem: I have a situation where in a browser-based web application the back button (and backspace key for that matter) cannot be supported or used. If it is used, the results can be unpredictable in ...