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0
votes
1answer
12 views

What are some solid practices for product walkthroughs?

I'm on the starting side of a six month UX engagement and it's a contractor's dream - a complete tear down of the old messaging, including the public facing website. One of the big things that we have ...
1
vote
2answers
82 views

How long should a good onboarding experience be?

I'm currently investigating and preparing to add, quite soon, a tool to welcome and guide a first-time users to the service we are offering, show them around, and explain where is everything located. ...
0
votes
1answer
131 views

image first or text content first?

Lets consider the following senario: I'm building a website for a mobile application and I have to create a text/image walkthrough for new users. Should I set first the text content and then add the ...
1
vote
3answers
92 views

How should I approach a video tutorial for a responsive web app?

When creating tutorials (video or otherwise) for a responsive web app, what size should I show the interface at? Mobile? Desktop? Should they be separate videos?
3
votes
6answers
357 views

First launch tutorial - Stacked screenshots vs. overlayed bubbles?

When the user first launches our mobile application, we would like him to go through a few steps explaining the main features/controls of the interface. I see two possibilities: a series of stacked ...