I'm on the starting side of a six month UX engagement and it's a contractor's dream - a complete tear down of the old messaging, including the public facing website. One of the big things that we have ...
I'm currently investigating and preparing to add, quite soon, a tool to welcome and guide a first-time users to the service we are offering, show them around, and explain where is everything located. ...
Lets consider the following senario: I'm building a website for a mobile application and I have to create a text/image walkthrough for new users. Should I set first the text content and then add the ...
When creating tutorials (video or otherwise) for a responsive web app, what size should I show the interface at? Mobile? Desktop? Should they be separate videos?
When the user first launches our mobile application, we would like him to go through a few steps explaining the main features/controls of the interface. I see two possibilities: a series of stacked ...