when and how best to give feedback to users about invalid entries in data they have provided.

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70
votes
16answers
12k views

What is best practice for designing form error messages?

I've seen quite a lot of research on form design, but so far, I haven't come across any studies on error message design best practices. The only piece of advice seems to be that each error should ...
2
votes
3answers
104 views

How to present a form where all fields are optional but at least one must be filled out

I have a form like this: The user must fill in the first or third field. They can also fill out two fields or all fields. Essentially they need to provide a link or comment for the form to submit. ...
1
vote
1answer
31 views

How should I formulate a validation error message for a number field?

How should I formulate a validation error message for a number field? A number is expected. A number is required. The value should be a number. Number is not valid. Invalid number. Value is not a ...
1
vote
3answers
118 views

For landing page A/B testing, how do you recruit from a niche market?

I'm currently working with a client that has not launched the full website yet, but is A/B testing ads to drive member acquisition. The ads direct users to a landing page that collects user e-mails. ...
1
vote
1answer
39 views

Validations across multipage form

I have a quite complicated, multi-page form within my ruby on rails application (built with wicked gem). My model have two fields which are being validated against each other - date_of_birth and ...
1
vote
1answer
82 views

Best way to integrate validation errors and hints into web form

I'm creating a web form and have followed the best practices laid out here and on other UX sites so far. The one decision I still have to make is regarding the display of error messages and input ...
2
votes
2answers
57 views

How Should Mobile Validation be Designed?

While designing the front-end for a responsive website project I came upon an issue dealing with displaying validation on mobile. In past un-responsive practices, if an input was required a little ...
1
vote
2answers
117 views

Best placement for validation-summary in a form

I'm designing several forms for a web application. Non-validating fields are marked red, and we show the messages in a validation summary. We wonder: what would be the best placement for the ...
1
vote
3answers
95 views

Whether the security verification code in sign-up form is user-friendly? [duplicate]

Am redesigning my sign-up form, some users feel bored with filling security field. Is really the Security verification code is user-friendly?
3
votes
3answers
177 views

Validation on complex forms

I have a complex web form in CMS which consists of: few tabs; different elements on each tab; properties pane; components pane. The problem with validation is that not all UI elements are displayed at ...
1
vote
2answers
98 views

What language/wording is best to indicate the max character count on a text box has been exceeded?

Scenario After a user attempts to submit a form I am providing validation messages against any invalid fields. On one of those fields the user has gone over the max allowed character count. Example ...
5
votes
7answers
587 views

Should we use “please” for validation messages for e-commerce applications

When we build an e-commerce application (most probably a web application), input validation is one of the core concepts of these type of applications. When the validation fails, we need to provide a ...
8
votes
3answers
251 views

Validation message review about using ! and using short, direct messages

Is is appropriate to put '!' at the end of validation message? It is good to use short and direct message such as "xxx required" or "Enter xxx" right ?
20
votes
8answers
2k views

Mark or don't mark required fields if all are required?

If all fields in a form are required should they be marked somehow (eg. with an asterisk)? I see this done a lot and find it redundant? There could be a difference in big forms and small forms, but ...
0
votes
3answers
136 views

Should I validate input if I don't care?

I am developing an application where a user will store arbitrary key-value pairs. The value is of no interest to the application, as it will merely be stored and returned at a later moment. The user ...
7
votes
3answers
8k views

What should be maximum and minimum length of persons User Name & Password? [closed]

I am wondering because I am trying to make sure that person have right amount of spaces for their user name. User Name and Password are security measures and should not be easy to guess. I have fixed ...
1
vote
1answer
88 views

Multivalued form field and validation for empty values

I am designing a dynamic form with multivalued field (with the famous "Add another value" button). My question concerns the validation of this type of fields : Should blank values be blocking (the ...
-2
votes
1answer
2k views

Form validation best practice using Twitter Bootstrap when input fields close each other

I am programmer not designer nor ux designer. So, I am using Twitter Bootstrap framework for design the page with input elements on it. Basic requirement for my form is - It should fit into 1024x768 ...
4
votes
2answers
143 views

Best practices for data file upload error handling

I am currently revisiting a data upload field in our system. These files (csv, xlsx) contain thousands of rows, which can produce hundreds of errors. Currently, the way we handle this is to spit out a ...
6
votes
2answers
199 views

Validate on blur or keypress?

Is it better to give the user instant feedback that a field is invalid on keypress, or should you wait until they blur the field? The first option might annoy users if they are told their input is ...
2
votes
1answer
337 views

For non-special-character textbox, should I use inline validating message or block users from inputing invalid characters?

I have one textbox that means to allow no special characters. Now, I have to choose below approaches: Display inline validating message say something like "char * is not allowed" (A) or "Your input ...
0
votes
1answer
212 views

tooltip form field validation

I have an e-commerce site and in the payment page, where the visitor enters their address and payment details, I use a tooltip for each field. e.g. "(required) Please enter your first and last name" ...
3
votes
2answers
127 views

What is the right way and time to signal validation problems to the user?

I'm developing a GUI-based desktop application. In one dialog, the user can enter a couple of numeric values. The set of values must always pass certain validity checks. As an example, suppose ...
2
votes
3answers
118 views

What are the best options to show huge number of errors on multiple paginated list

We have a business application where users edit participants' payroll information across multiple income sources in a single list. A list would have - around 200 participants - each participant ...
1
vote
3answers
147 views

Multiple Page Forms: Validate on every page or only on the last page?

We have a form that spans 3 pages (has steps 1 to 3). Currently, we allow them to skip required data because they may want to do Step 2 first before they feel like filling out Step 1 form. Our forms ...
1
vote
1answer
146 views

How should one phrase validation error messages?

What is the best phrase to use considering that these are short error messages that is positioned right beside the labels / input they are referring to. For example, there's a missing email address, ...
15
votes
7answers
613 views

How the user should be informed that the file she submitted is not an image?

In a given web application, the user can upload images. Currently, when the user uploads something which is not an image, the JavaScript alert box with the message "Please Select only Image Files!!" ...
1
vote
4answers
272 views

Phone number Entry question

We are using 4 fields for phone number entry. We are supposed to support international phone numbers. Country_code1, Area_code1, Main_Phone, Extension1 We default and hide the country code field ...
2
votes
4answers
208 views

When registering should the passwords match/don't match still be shown if the initial password isn't strong enough

In a registration page the user is asked to enter a password. There are some (simple) rules for the password, so if the user enters "123" the text "password is too simple" will appear beside the input ...
3
votes
1answer
3k views

Required field validation error message – Next to field vs. in a Popup

In our application, we mark all the required fields with an asterisk and when user tries to perform an action without providing values for all the required fields, we display an error message next to ...
6
votes
3answers
357 views

Changing asterisk color or removing it after user completion of required fields, good?

In a web form in which you signal required fields with a red asterisk, is it good UX to change the asterisk's color or even remove it after the user fills in the corresponding required field?
5
votes
5answers
350 views

What alternatives to calendars exist for inputing dates on websites?

Inputing dates is going through changes on the internet, and in web/user interface design as well. Currently, I'm implementing <input type="date">, as this provides excellent usability on mobile ...
30
votes
8answers
6k views

Is a confirm email address field still considered a best practice?

Having an input field to confirm an email address is pretty standard. However, I would like to know if using a confirm email address field still considered a best practice. The Email/Confirm email ...
3
votes
3answers
349 views

When filling out a form to what extent should validation be done while the user is still typing?

I'm working on a registration form and it validates some parts while the user is still typing. For example, the username is being checked after each character is entered to see if it is available or ...
9
votes
4answers
817 views

What is the best way to display date validation errors?

I am performing date validation on several forms. This validation includes making sure a date does not fall on a weekend, does not fall on a major holiday, is at least 3 business days from the current ...
8
votes
2answers
246 views

Why do most Create Account forms clear the password fields upon wrong validation? [duplicate]

In most Create Account forms that I've used, when you enter in something wrong (username not long enough, passwords don't match, invalid email, etc.), it'll keep all the fields but erase the password ...
6
votes
3answers
112 views

Limiting user input - beneficial or user annoyance?

I am coming up with my project's validation framework, including preventative error handling. I have been debating as to whether I should limit user input to prevent errors in cases such as prices or ...
3
votes
1answer
72 views

Describing how to copy an email message to clipboard, visit site, and paste it into textarea?

A customer buys a product from an online store and receives an order confirmation email. My company receives commission for having referred that customer. We want to pay a bonus to the shopper (i.e. ...
19
votes
3answers
2k views

Character limits on fields - pros and cons and best practices?

Some of our form fields have character limits. We're debating whether we should reflect the current size of data entry, or to simply hard-limit and inhibit data entry beyond that size. In HTML, ...
3
votes
3answers
609 views

When and how to validate forms in a usability perspective?

I am implementing a business application and wounder what's the best way to validate forms, and when. An example is a form where three textfields where a currency amount is expected. A valid input is ...
4
votes
3answers
630 views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
1
vote
2answers
243 views

Persona has to be a person? Difference between Brand ambassador, mascot and persona? Validating persona

Actually, these are three inter related sub questions. Q1. Does Persona have to be a person because ultimately whatever we will create (product/service) that will be used by human being only, and ...
6
votes
3answers
204 views

Is Successful Validation useful for step forms

We've been designing a registration form with 5 steps. The form has many input fields, some required and some not. The validation is client side and is represented with red text for errors. I was ...
6
votes
4answers
739 views

How do we validate our persona?

When we pursue our goal of ease of use for our users we sometimes use personas to test or guide our designs. And that’s all good – because it gives us a feeling of how a user would interpret the ...
1
vote
1answer
1k views

iOS and UITableViewCell: best practices when requesting user input as a form

Firstly, I'd like to make a general question regarding table view cells' customization: are there any restrictions about the controls they can cointain, and/or its number? I read in iOS HIG iOS Human ...
0
votes
1answer
243 views

Success and error message placement and colors

I'm working on a responsive landing page users arrive on after clicking on an online display ad for the spa chain I work for. Currently I validate the fields on blur. If the input is valid on blur, ...
6
votes
3answers
251 views

Are extensive validations necessary on mundane input forms in a website?

I'm having a rather bitter affair with my client who also happens to be my boss at office. He is a completely non-technical dumb muggle in terms of application development. The frustrating thing is ...
14
votes
4answers
269 views

Is it ok to force a user to reenter data instead of editing existing

Is it acceptable to force users to delete and recreate data they entered incorrectly or should they be provided with a way to edit every instance of that particular data? Use Case: The wireframe ...
1
vote
1answer
1k views

iOS multi-step form and user input validation

I need to design a form that may consist of 3 or 4 steps, all of them requesting both mandatory and optional data. The overall form contains a lot of data inputs, so I thought it would be better to ...
3
votes
2answers
252 views

How to indicate required fields in columns in a table?

In a form indicating which fields are required are often indicated by a asterisk (*). How should I indicate that a column in an editable table contains required fields? One of the options is to add a ...