when and how best to give feedback to users about invalid entries in data they have provided.

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20
votes
10answers
3k views

When client and server side validations occur, doesn't it make for a better UX to only do server validations?

I find a problem on the MVC4 project I am working on now, using Fluent Validation, in that some validations are delegated to the jQuery client side validation, while some, such as the NotNull rule for ...
4
votes
3answers
992 views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
2
votes
3answers
462 views

What is the best approach to disallow an empty search?

I want to disallow users from searching without a query string (at least one character). To achieve this, I tried to disable the search submit button when the search box is empty, and restoring the ...
14
votes
4answers
294 views

Is it ok to force a user to reenter data instead of editing existing

Is it acceptable to force users to delete and recreate data they entered incorrectly or should they be provided with a way to edit every instance of that particular data? Use Case: The wireframe ...
5
votes
2answers
412 views

Automatically limiting or correcting numeric input field values

The application interface I am working on has an slider to select a number, but offers a text input field next to it. This allows reading the currently selected value, but also supports keyboard ...
1
vote
5answers
308 views

Validation / Dirty Flag: should we force users to fix invalid entries before they move to another screen in the software?

Scenario: User makes a series of entries in text fields on a page that requires apply/cancel buttons. Invalid entries are flagged with an error icon and hover-over tooltips that explain the ...
12
votes
6answers
663 views

How would you create and validate personas for something that is not a person

There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include: What research methods can I ...
4
votes
1answer
172 views

Survey builder - How to handle users navigating away from questions in invalid states

I'm building an internal survey tool similar to SurveyTalent where users have a panel to edit questions. I have a requirement to make the question and however many visble answers required. What ...
5
votes
5answers
530 views

What alternatives to calendars exist for inputing dates on websites?

Inputing dates is going through changes on the internet, and in web/user interface design as well. Currently, I'm implementing <input type="date">, as this provides excellent usability on mobile ...
6
votes
4answers
1k views

How do we validate our persona?

When we pursue our goal of ease of use for our users we sometimes use personas to test or guide our designs. And that’s all good – because it gives us a feeling of how a user would interpret the ...
1
vote
3answers
540 views

Form validation and 'Save' button color

I'm displaying input validations on my form with a (!) (a white exclamation sign inside a red circle). Is it ok to make the Save button red (not as violently red as the circle, but some soft red ...
4
votes
3answers
138 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
3
votes
6answers
138 views

Form with scores and question weights

I have been tasked of designing a form which has X amount of set questions the customer can pick in a back end software. Each question has a point against it (which can be defined) and to complete the ...
1
vote
1answer
196 views

Confirmation message while inputing payments

We have electronic fund transfer code which is now being replaced by a new piece of regulation, the ePayments code. And we wanted to provide an onscreen warning message for customers completing Pay ...
95
votes
17answers
27k views

What is best practice for designing form error messages?

I've seen quite a lot of research on form design, but so far, I haven't come across any studies on error message design best practices. The only piece of advice seems to be that each error should ...
1
vote
2answers
387 views

show password user experience

I have an email and password field on the sign up form. A password rule text and a show password checkbox appear below the password field. The rules for showing the div containing password hint text ...
0
votes
2answers
286 views

Data validation warnings while filling fields

An application that I'm working on allows users to submit object data in a blank row at the end of a table. The problem with this is that some fields are cross-dependent. For example, an end date ...
1
vote
3answers
132 views

Keyboard shortcut for validating a field

I'm designing a web application where the user have to go through a lots of already fillec text fields (~50 a page, could be lots of pages) and must correct some of them and mark the other as "OK". ...
4
votes
3answers
238 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
3
votes
1answer
5k views

Required field validation error message – Next to field vs. in a Popup

In our application, we mark all the required fields with an asterisk and when user tries to perform an action without providing values for all the required fields, we display an error message next to ...
2
votes
3answers
959 views

Amber outlined required field

As part of a system I'm currently working on users will need to fill out some large (40+ fields) forms, they will not always fill out all fields but are required to fill out a handful of core fields ...
2
votes
2answers
428 views

A method to display error validation in forms with severe space constraints

I am familiar with common form error validation techniques. However I would like to find a nice way to handle error messages in an interface with little room to spare. I'd like to show: Flag the ...
11
votes
7answers
4k views

Reasonable character limit for a comment field on a site feedback form?

I have a simple feedback form (see screenshot) on each page on a site. The user has to select whether the page was helpful or not (radio buttons yes/no) and there is also a text area input where the ...
1
vote
5answers
377 views

A shorter but meaningful validation message for “This email is already subscribed”

What are the shorter, meaningful message for "This email is already subscribed"/ "This email is already register" What is good ? "This email is used" "This email is existed" "This ...
18
votes
5answers
837 views

Is it better to have an icon in front of validation messages?

As you can see in the above image, there is a validation icon in front of the text. This is unnecessary, but I thought it might be good to catch the eye. If there is no icon, it's still clear ...
1
vote
1answer
231 views

What is the standard of validating business requirements?

When a vendor is designing a website for a client - an organisation with Business Analysts and Project Managers assigned to the project - we need to provide concepts/wireframes and with annotations, ...
7
votes
1answer
3k views

What are the best practices of designing a validation message on an iPhone App?

I am working on designing an iPhone app and I need to know which validation message style is the most recommended for the forms included. I don't prefer to use a pop up window i need something that ...
2
votes
0answers
175 views

Systematic validation of UX guidelines [closed]

You all probably know these kind of (ux) guidelines as listed in the post of Justin Misfud here: http://usabilitygeek.com/official-usability-user-experience-user-interface-guidelines-from-companies/ ...
59
votes
6answers
5k views

Preventing a user from pasting from the clipboard into a mandatory form field

In my online checkout process I, like many checkouts, have a field for the customer's email address along with a field to confirm the email address. They are both identical text boxes and accept email ...
8
votes
3answers
329 views

Validation message review about using ! and using short, direct messages

Is is appropriate to put '!' at the end of validation message? It is good to use short and direct message such as "xxx required" or "Enter xxx" right ?
8
votes
4answers
1k views

Should URL input fields automatically prepend http:// if the user leaves it off?

If I ask a user for a URL, and they type in something like 'www.google.com', should I assume they meant http://www.google.com?
3
votes
2answers
713 views

Mark input in forms as required even if all input is mandatory?

I looked up many questions and answers here regarding labeling mandatory input fields. The de facto standard is an asterisk * to mark input as required. Also the common approach is to mark the ...
15
votes
8answers
812 views

Is it ok to change the (US) address input field order in favor of a pre-fill feature?

I am working on an international site that requires the user to enter his postal address. I am wondering if it makes sense to have a slightly different order of input fields in favor of a time saving ...
4
votes
2answers
186 views

Validating Phonewords/Vanity Numbers

I am redesigning a system where the user can enter various contact details for associates via a personal details form. In this form there is a phone number input field. After a phone number is ...
8
votes
5answers
7k views

Disabling submit-button until the user has completed the form

How do you think about disabling the submit-button until the user has completed the form or the required fields? I find similar questions here on ux.se and somebody answered that the user will think ...
4
votes
2answers
182 views

Does requiring manual entry with verification, as opposed to selection from a list of options, reduce data entry errors?

My apologies if this question is best suited for another SE site; I looked around and this seemed to be the best fit. The answer to the question will hopefully be a link or cite research. I am being ...
2
votes
3answers
172 views

Guiding the user through your page

We have a simple administrative page for managing stores open and close dates. Upon initial rendering, the page is readonly. Checking a box labeled edit in the top right of the page, enables the ...
9
votes
1answer
287 views

Should I allow users to select a valid but disqualifying option?

I'm working on an application form where a user must be 18 years or older to apply. Should users be able to select years that would equate to them being younger than 18 or should I remove them from ...
3
votes
5answers
713 views

Instant field validation

When filling in a very long form which has instant field validation (and required fields are marked with an asterisk), should validation take place if user focuses the field and without typing ...
8
votes
3answers
13k views

What should be maximum and minimum length of persons User Name & Password? [closed]

I am wondering because I am trying to make sure that person have right amount of spaces for their user name. User Name and Password are security measures and should not be easy to guess. I have fixed ...
2
votes
1answer
198 views

Forcing user to enter correct data

Consider the following scenario for a form with two fields "Full name" and "email". When user starts editing the "Full name" field I will not allow user to start editing "email" field until "Full ...
1
vote
1answer
610 views

Validating wizard-style form

I have a long sign up form with 16 fields. I've split that form into 3 steps by data category. User navigates through steps by pressing Back/Forward buttons. How should I approach the field ...
5
votes
7answers
852 views

Should we use “please” for validation messages for e-commerce applications

When we build an e-commerce application (most probably a web application), input validation is one of the core concepts of these type of applications. When the validation fails, we need to provide a ...
6
votes
6answers
710 views

“Doesn't look like a valid…” versus “..is invalid”

I'm not designing anything at the moment but this thought popped into my head earlier. What do you think would be the pros/cons of wording validation errors as: "This doesn't look like a valid phone ...
24
votes
4answers
5k views

Character limits on fields - pros and cons and best practices?

Some of our form fields have character limits. We're debating whether we should reflect the current size of data entry, or to simply hard-limit and inhibit data entry beyond that size. In HTML, ...
4
votes
4answers
1k views

UI for multi-select with at-least-one requirement?

I have a field for which the user may select multiple responses, and is likely to be implemented as a drop-down with checkboxes. The user can select one, two, or many from the list of options. We're ...
5
votes
4answers
265 views

In-Line Form Validation - Checking for numbers in a persons Forename / Surname field

If a user enters numerics in their Forename / Surname field should this trigger the validation - the same as would occur if Alpha characters were entered in a Phone Number field? I would suggest that ...
21
votes
12answers
2k views

Should date validation allow “091011”?

Should I allow users to input the MMDDYY or MMDDYYYY format for a date? That is, should any date validation logic not trigger a validation error if the user just wants to put in the numbers without ...
3
votes
3answers
871 views

When and how to validate forms in a usability perspective?

I am implementing a business application and wounder what's the best way to validate forms, and when. An example is a form where three textfields where a currency amount is expected. A valid input is ...
3
votes
3answers
130 views

Are user able to accurately identify their persona? Or should the be able to?

We are currently developing Personas for our website and as part of the validation process we wanted to see if usability participants would be able to identify which persona segment they most closely ...