when and how best to give feedback to users about invalid entries in data they have provided.

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5
votes
2answers
261 views

Inline validation icon usability

I have been looking at the styling for validation of input forms of Bootstrap, and wondered if there was a specific reason for where the icons used for inline input validation is positioned. I ...
4
votes
3answers
886 views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
4
votes
3answers
230 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
4
votes
3answers
134 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
4
votes
4answers
1k views

UI for multi-select with at-least-one requirement?

I have a field for which the user may select multiple responses, and is likely to be implemented as a drop-down with checkboxes. The user can select one, two, or many from the list of options. We're ...
4
votes
2answers
268 views

Best practices for data file upload error handling

I am currently revisiting a data upload field in our system. These files (csv, xlsx) contain thousands of rows, which can produce hundreds of errors. Currently, the way we handle this is to spit out a ...
4
votes
1answer
509 views

For non-special-character textbox, should I use inline validating message or block users from inputing invalid characters?

I have one textbox that means to allow no special characters. Now, I have to choose below approaches: Display inline validating message say something like "char * is not allowed" (A) or "Your input ...
4
votes
2answers
178 views

Validating Phonewords/Vanity Numbers

I am redesigning a system where the user can enter various contact details for associates via a personal details form. In this form there is a phone number input field. After a phone number is ...
4
votes
2answers
178 views

Does requiring manual entry with verification, as opposed to selection from a list of options, reduce data entry errors?

My apologies if this question is best suited for another SE site; I looked around and this seemed to be the best fit. The answer to the question will hopefully be a link or cite research. I am being ...
4
votes
2answers
170 views

What's better UX: Letting users completing a form with errors marked inline? Or, block the rest of the form as soon as there´s a wrong field?

I'm using inline validation (on blur) as soon as the user clicks/tabs another field. Is it good to block the rest of the fields (previous and following) when a field is validated? The case is: ...
4
votes
1answer
162 views

Survey builder - How to handle users navigating away from questions in invalid states

I'm building an internal survey tool similar to SurveyTalent where users have a panel to edit questions. I have a requirement to make the question and however many visble answers required. What ...
3
votes
3answers
806 views

When and how to validate forms in a usability perspective?

I am implementing a business application and wounder what's the best way to validate forms, and when. An example is a form where three textfields where a currency amount is expected. A valid input is ...
3
votes
5answers
681 views

Instant field validation

When filling in a very long form which has instant field validation (and required fields are marked with an asterisk), should validation take place if user focuses the field and without typing ...
3
votes
3answers
488 views

When filling out a form to what extent should validation be done while the user is still typing?

I'm working on a registration form and it validates some parts while the user is still typing. For example, the username is being checked after each character is entered to see if it is available or ...
3
votes
4answers
266 views

How to deal with superfluous numbers in input text fields?

I'm working on input textfields for lab assistants, e.g. a textfield to enter a temperature value (in a custom designed UI, not a web-site). Users don't have to enter the Celsius or Fahrenheit unit, ...
3
votes
2answers
691 views

Mark input in forms as required even if all input is mandatory?

I looked up many questions and answers here regarding labeling mandatory input fields. The de facto standard is an asterisk * to mark input as required. Also the common approach is to mark the ...
3
votes
3answers
83 views

How much information should you show the user when his input is invalid?

Assume you have a website that makes several checks on user-generated input. A few examples example from my current assignment: the Belgian version of an SSN is validated using the user date of ...
3
votes
3answers
130 views

Are user able to accurately identify their persona? Or should the be able to?

We are currently developing Personas for our website and as part of the validation process we wanted to see if usability participants would be able to identify which persona segment they most closely ...
3
votes
2answers
169 views

What is the right way and time to signal validation problems to the user?

I'm developing a GUI-based desktop application. In one dialog, the user can enter a couple of numeric values. The set of values must always pass certain validity checks. As an example, suppose ...
3
votes
1answer
81 views

Describing how to copy an email message to clipboard, visit site, and paste it into textarea?

A customer buys a product from an online store and receives an order confirmation email. My company receives commission for having referred that customer. We want to pay a bonus to the shopper (i.e. ...
3
votes
3answers
296 views

Validation on complex forms

I have a complex web form in CMS which consists of: few tabs; different elements on each tab; properties pane; components pane. The problem with validation is that not all UI elements are displayed at ...
3
votes
2answers
343 views

How to indicate required fields in columns in a table?

In a form indicating which fields are required are often indicated by a asterisk (*). How should I indicate that a column in an editable table contains required fields? One of the options is to add a ...
3
votes
2answers
89 views

Cross validation messages should be symmetric or asymmetric?

Lets let that there is a form in a popup window which contains the properties that are configurable for a chart and as you go on changing the values for the properties the underlying chart is ...
3
votes
1answer
5k views

Required field validation error message – Next to field vs. in a Popup

In our application, we mark all the required fields with an asterisk and when user tries to perform an action without providing values for all the required fields, we display an error message next to ...
3
votes
6answers
135 views

Form with scores and question weights

I have been tasked of designing a form which has X amount of set questions the customer can pick in a back end software. Each question has a point against it (which can be defined) and to complete the ...
3
votes
2answers
198 views

Best practice for desktop application input validation

I've been reading through some of the other questions tagged with validation and similar. We have a Windows desktop application that has many textboxes contained in a dialog that need to be validated, ...
2
votes
3answers
894 views

Amber outlined required field

As part of a system I'm currently working on users will need to fill out some large (40+ fields) forms, they will not always fill out all fields but are required to fill out a handful of core fields ...
2
votes
2answers
382 views

A method to display error validation in forms with severe space constraints

I am familiar with common form error validation techniques. However I would like to find a nice way to handle error messages in an interface with little room to spare. I'd like to show: Flag the ...
2
votes
2answers
307 views

Should we allow special characters or numbers in name field?

I need a generic validation for first and last name field that will be used everywhere. Currently I'm using: /^[A-Za-z]?[A-Za-z ]*$/
2
votes
1answer
238 views

Why do so many forms use input masks in for input fields?

To be honest, I find input masks annoying. Different masks on different sites sometimes work differently, such that their behavior unpredictable and it actually makes me take more time to type out ...
2
votes
4answers
319 views

When registering should the passwords match/don't match still be shown if the initial password isn't strong enough

In a registration page the user is asked to enter a password. There are some (simple) rules for the password, so if the user enters "123" the text "password is too simple" will appear beside the input ...
2
votes
1answer
184 views

Forcing user to enter correct data

Consider the following scenario for a form with two fields "Full name" and "email". When user starts editing the "Full name" field I will not allow user to start editing "email" field until "Full ...
2
votes
3answers
155 views

How to present a form where all fields are optional but at least one must be filled out

I have a form like this: The user must fill in the first or third field. They can also fill out two fields or all fields. Essentially they need to provide a link or comment for the form to submit. ...
2
votes
1answer
2k views

iOS multi-step form and user input validation

I need to design a form that may consist of 3 or 4 steps, all of them requesting both mandatory and optional data. The overall form contains a lot of data inputs, so I thought it would be better to ...
2
votes
2answers
42 views

When should I prompt the user for duplicates entries?

We found a peculiar problem in our users when they enter their data. They tend to enter similar entries sometimes. I'll cite an example here. If there is a customer with the name ABC Electric ...
2
votes
2answers
107 views

How Should Mobile Validation be Designed?

While designing the front-end for a responsive website project I came upon an issue dealing with displaying validation on mobile. In past un-responsive practices, if an input was required a little ...
2
votes
3answers
420 views

What is the best approach to disallow an empty search?

I want to disallow users from searching without a query string (at least one character). To achieve this, I tried to disable the search submit button when the search box is empty, and restoring the ...
2
votes
2answers
220 views

Are there instances when Captcha / Human validation is more necessary during registration?

I am not particularly asking about whether or not Captcha within itself is good UX, but a more generalized question as to when human validation truly makes a difference in terms of a website's ...
2
votes
3answers
137 views

What are the best options to show huge number of errors on multiple paginated list

We have a business application where users edit participants' payroll information across multiple income sources in a single list. A list would have - around 200 participants - each participant ...
2
votes
3answers
164 views

Guiding the user through your page

We have a simple administrative page for managing stores open and close dates. Upon initial rendering, the page is readonly. Checking a box labeled edit in the top right of the page, enables the ...
2
votes
0answers
172 views

Systematic validation of UX guidelines [closed]

You all probably know these kind of (ux) guidelines as listed in the post of Justin Misfud here: http://usabilitygeek.com/official-usability-user-experience-user-interface-guidelines-from-companies/ ...
1
vote
5answers
59 views

Which user input validation approach is better: preventing or explaining? [duplicate]

Scenario: let's say we are talking about a simple form, which contains the following field types: All fields are mandatory. Number: only digits are allowed. Text: text must not exceed the maximum ...
1
vote
2answers
152 views

What language/wording is best to indicate the max character count on a text box has been exceeded?

Scenario After a user attempts to submit a form I am providing validation messages against any invalid fields. On one of those fields the user has gone over the max allowed character count. Example ...
1
vote
5answers
346 views

A shorter but meaningful validation message for “This email is already subscribed”

What are the shorter, meaningful message for "This email is already subscribed"/ "This email is already register" What is good ? "This email is used" "This email is existed" "This ...
1
vote
3answers
201 views

Multiple Page Forms: Validate on every page or only on the last page?

We have a form that spans 3 pages (has steps 1 to 3). Currently, we allow them to skip required data because they may want to do Step 2 first before they feel like filling out Step 1 form. Our forms ...
1
vote
5answers
286 views

Validation / Dirty Flag: should we force users to fix invalid entries before they move to another screen in the software?

Scenario: User makes a series of entries in text fields on a page that requires apply/cancel buttons. Invalid entries are flagged with an error icon and hover-over tooltips that explain the ...
1
vote
4answers
380 views

Phone number Entry question

We are using 4 fields for phone number entry. We are supposed to support international phone numbers. Country_code1, Area_code1, Main_Phone, Extension1 We default and hide the country code field ...
1
vote
2answers
406 views

Persona has to be a person? Difference between Brand ambassador, mascot and persona? Validating persona

Actually, these are three inter related sub questions. Q1. Does Persona have to be a person because ultimately whatever we will create (product/service) that will be used by human being only, and ...
1
vote
3answers
132 views

Keyboard shortcut for validating a field

I'm designing a web application where the user have to go through a lots of already fillec text fields (~50 a page, could be lots of pages) and must correct some of them and mark the other as "OK". ...
1
vote
2answers
55 views

Validation message when only one thing can go wrong

We have a very simple form overlay for adding items (let's say cars) to a list. There can only be one error, which is to enter a duplicate car name. We've had a rather split opinion on the team as ...