when and how best to give feedback to users about invalid entries in data they have provided.

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15
votes
7answers
633 views

How the user should be informed that the file she submitted is not an image?

In a given web application, the user can upload images. Currently, when the user uploads something which is not an image, the JavaScript alert box with the message "Please Select only Image Files!!" ...
1
vote
4answers
336 views

Phone number Entry question

We are using 4 fields for phone number entry. We are supposed to support international phone numbers. Country_code1, Area_code1, Main_Phone, Extension1 We default and hide the country code field ...
2
votes
4answers
279 views

When registering should the passwords match/don't match still be shown if the initial password isn't strong enough

In a registration page the user is asked to enter a password. There are some (simple) rules for the password, so if the user enters "123" the text "password is too simple" will appear beside the input ...
3
votes
1answer
4k views

Required field validation error message – Next to field vs. in a Popup

In our application, we mark all the required fields with an asterisk and when user tries to perform an action without providing values for all the required fields, we display an error message next to ...
6
votes
3answers
416 views

Changing asterisk color or removing it after user completion of required fields, good?

In a web form in which you signal required fields with a red asterisk, is it good UX to change the asterisk's color or even remove it after the user fills in the corresponding required field?
5
votes
5answers
410 views

What alternatives to calendars exist for inputing dates on websites?

Inputing dates is going through changes on the internet, and in web/user interface design as well. Currently, I'm implementing <input type="date">, as this provides excellent usability on mobile ...
3
votes
3answers
461 views

When filling out a form to what extent should validation be done while the user is still typing?

I'm working on a registration form and it validates some parts while the user is still typing. For example, the username is being checked after each character is entered to see if it is available or ...
9
votes
4answers
914 views

What is the best way to display date validation errors?

I am performing date validation on several forms. This validation includes making sure a date does not fall on a weekend, does not fall on a major holiday, is at least 3 business days from the current ...
8
votes
2answers
302 views

Why do most Create Account forms clear the password fields upon wrong validation? [duplicate]

In most Create Account forms that I've used, when you enter in something wrong (username not long enough, passwords don't match, invalid email, etc.), it'll keep all the fields but erase the password ...
6
votes
3answers
128 views

Limiting user input - beneficial or user annoyance?

I am coming up with my project's validation framework, including preventative error handling. I have been debating as to whether I should limit user input to prevent errors in cases such as prices or ...
3
votes
1answer
77 views

Describing how to copy an email message to clipboard, visit site, and paste it into textarea?

A customer buys a product from an online store and receives an order confirmation email. My company receives commission for having referred that customer. We want to pay a bonus to the shopper (i.e. ...
3
votes
3answers
733 views

When and how to validate forms in a usability perspective?

I am implementing a business application and wounder what's the best way to validate forms, and when. An example is a form where three textfields where a currency amount is expected. A valid input is ...
4
votes
3answers
794 views

Norton Safe Web Verification — Impact on User

I have a client who insists on getting their website validated by Norton Security Verification and displaying the seal. However, I am skeptic and do not trust Norton products. I recall an impression ...
1
vote
2answers
355 views

Persona has to be a person? Difference between Brand ambassador, mascot and persona? Validating persona

Actually, these are three inter related sub questions. Q1. Does Persona have to be a person because ultimately whatever we will create (product/service) that will be used by human being only, and ...
6
votes
3answers
231 views

Is Successful Validation useful for step forms

We've been designing a registration form with 5 steps. The form has many input fields, some required and some not. The validation is client side and is represented with red text for errors. I was ...
6
votes
4answers
880 views

How do we validate our persona?

When we pursue our goal of ease of use for our users we sometimes use personas to test or guide our designs. And that’s all good – because it gives us a feeling of how a user would interpret the ...
1
vote
1answer
2k views

iOS and UITableViewCell: best practices when requesting user input as a form

Firstly, I'd like to make a general question regarding table view cells' customization: are there any restrictions about the controls they can cointain, and/or its number? I read in iOS HIG iOS Human ...
0
votes
1answer
338 views

Success and error message placement and colors

I'm working on a responsive landing page users arrive on after clicking on an online display ad for the spa chain I work for. Currently I validate the fields on blur. If the input is valid on blur, ...
7
votes
3answers
277 views

Are extensive validations necessary on mundane input forms in a website?

I'm having a rather bitter affair with my client who also happens to be my boss at office. He is a completely non-technical dumb muggle in terms of application development. The frustrating thing is ...
14
votes
4answers
284 views

Is it ok to force a user to reenter data instead of editing existing

Is it acceptable to force users to delete and recreate data they entered incorrectly or should they be provided with a way to edit every instance of that particular data? Use Case: The wireframe ...
2
votes
1answer
2k views

iOS multi-step form and user input validation

I need to design a form that may consist of 3 or 4 steps, all of them requesting both mandatory and optional data. The overall form contains a lot of data inputs, so I thought it would be better to ...
3
votes
2answers
317 views

How to indicate required fields in columns in a table?

In a form indicating which fields are required are often indicated by a asterisk (*). How should I indicate that a column in an editable table contains required fields? One of the options is to add a ...
57
votes
6answers
5k views

Preventing a user from pasting from the clipboard into a mandatory form field

In my online checkout process I, like many checkouts, have a field for the customer's email address along with a field to confirm the email address. They are both identical text boxes and accept email ...
6
votes
2answers
130 views

Would it be good to only show invalid fields when showing input errors?

It occurred to me that it might be a clever idea to only show the fields with problems when a user makes a mistake on a form. This would be server-side validation, with the assumption that there is ...
14
votes
9answers
10k views

friendly format for Phone Numbers

Currently on my website users are required to input their phone number in a very specific format (555-555-5555). If you forget the dashes it breaks. Does anyone have a good suggestions for how to be ...
14
votes
2answers
329 views

When should auto-correction occur?

I was using MS Excel and a question arose concerning input auto-correction: when is the right time for it? Some context first: as I'm in France the comma (,) is used as decimal separator. Thus when I ...
3
votes
2answers
88 views

Cross validation messages should be symmetric or asymmetric?

Lets let that there is a form in a popup window which contains the properties that are configurable for a chart and as you go on changing the values for the properties the underlying chart is ...
7
votes
2answers
304 views

Does inline validation at login create a security risk or a perception of one?

When a user types their email address into a login form, I'd like to validate inline whether the email is associated with an account. The idea here is that, in the system in question, a large ...
20
votes
10answers
3k views

When client and server side validations occur, doesn't it make for a better UX to only do server validations?

I find a problem on the MVC4 project I am working on now, using Fluent Validation, in that some validations are delegated to the jQuery client side validation, while some, such as the NotNull rule for ...
20
votes
12answers
2k views

Should date validation allow “091011”?

Should I allow users to input the MMDDYY or MMDDYYYY format for a date? That is, should any date validation logic not trigger a validation error if the user just wants to put in the numbers without ...
19
votes
6answers
6k views

How to mark required (and optional) fields in a form where some fields are NOT editable?

I have a form showing properties of an entity in a web app: some of the fields in the form are read-only and some are editable. Within the editable fields, some are required to be filled with a value ...
2
votes
3answers
380 views

What is the best approach to disallow an empty search?

I want to disallow users from searching without a query string (at least one character). To achieve this, I tried to disable the search submit button when the search box is empty, and restoring the ...
12
votes
6answers
614 views

How would you create and validate personas for something that is not a person

There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include: What research methods can I ...
5
votes
2answers
295 views

Automatically limiting or correcting numeric input field values

The application interface I am working on has an slider to select a number, but offers a text input field next to it. This allows reading the currently selected value, but also supports keyboard ...
1
vote
5answers
259 views

Validation / Dirty Flag: should we force users to fix invalid entries before they move to another screen in the software?

Scenario: User makes a series of entries in text fields on a page that requires apply/cancel buttons. Invalid entries are flagged with an error icon and hover-over tooltips that explain the ...
4
votes
1answer
153 views

Survey builder - How to handle users navigating away from questions in invalid states

I'm building an internal survey tool similar to SurveyTalent where users have a panel to edit questions. I have a requirement to make the question and however many visble answers required. What ...
0
votes
3answers
395 views

Form validation and 'Save' button color

I'm displaying input validations on my form with a (!) (a white exclamation sign inside a red circle). Is it ok to make the Save button red (not as violently red as the circle, but some soft red ...
4
votes
3answers
131 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
3
votes
6answers
130 views

Form with scores and question weights

I have been tasked of designing a form which has X amount of set questions the customer can pick in a back end software. Each question has a point against it (which can be defined) and to complete the ...
1
vote
1answer
181 views

Confirmation message while inputing payments

We have electronic fund transfer code which is now being replaced by a new piece of regulation, the ePayments code. And we wanted to provide an onscreen warning message for customers completing Pay ...
1
vote
2answers
351 views

show password user experience

I have an email and password field on the sign up form. A password rule text and a show password checkbox appear below the password field. The rules for showing the div containing password hint text ...
9
votes
1answer
277 views

Should I allow users to select a valid but disqualifying option?

I'm working on an application form where a user must be 18 years or older to apply. Should users be able to select years that would equate to them being younger than 18 or should I remove them from ...
0
votes
2answers
254 views

Data validation warnings while filling fields

An application that I'm working on allows users to submit object data in a blank row at the end of a table. The problem with this is that some fields are cross-dependent. For example, an end date ...
1
vote
3answers
129 views

Keyboard shortcut for validating a field

I'm designing a web application where the user have to go through a lots of already fillec text fields (~50 a page, could be lots of pages) and must correct some of them and mark the other as "OK". ...
4
votes
3answers
226 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
2
votes
3answers
826 views

Amber outlined required field

As part of a system I'm currently working on users will need to fill out some large (40+ fields) forms, they will not always fill out all fields but are required to fill out a handful of core fields ...
11
votes
5answers
486 views

What would be the best way to let a user add a URL to a form?

Currently our webapplication simply shows a textbox with no validation at all. There is a small icon placed next to the textbox that allows the user to open the URL in a new browser window to check ...
2
votes
2answers
349 views

A method to display error validation in forms with severe space constraints

I am familiar with common form error validation techniques. However I would like to find a nice way to handle error messages in an interface with little room to spare. I'd like to show: Flag the ...
11
votes
7answers
3k views

Reasonable character limit for a comment field on a site feedback form?

I have a simple feedback form (see screenshot) on each page on a site. The user has to select whether the page was helpful or not (radio buttons yes/no) and there is also a text area input where the ...
1
vote
5answers
328 views

A shorter but meaningful validation message for “This email is already subscribed”

What are the shorter, meaningful message for "This email is already subscribed"/ "This email is already register" What is good ? "This email is used" "This email is existed" "This ...