when and how best to give feedback to users about invalid entries in data they have provided.

learn more… | top users | synonyms

56
votes
6answers
4k views

Preventing a user from pasting from the clipboard into a mandatory form field

In my online checkout process I, like many checkouts, have a field for the customer's email address along with a field to confirm the email address. They are both identical text boxes and accept email ...
6
votes
2answers
122 views

Would it be good to only show invalid fields when showing input errors?

It occurred to me that it might be a clever idea to only show the fields with problems when a user makes a mistake on a form. This would be server-side validation, with the assumption that there is ...
14
votes
9answers
6k views

friendly format for Phone Numbers

Currently on my website users are required to input their phone number in a very specific format (555-555-5555). If you forget the dashes it breaks. Does anyone have a good suggestions for how to be ...
14
votes
2answers
310 views

When should auto-correction occur?

I was using MS Excel and a question arose concerning input auto-correction: when is the right time for it? Some context first: as I'm in France the comma (,) is used as decimal separator. Thus when I ...
3
votes
2answers
85 views

Cross validation messages should be symmetric or asymmetric?

Lets let that there is a form in a popup window which contains the properties that are configurable for a chart and as you go on changing the values for the properties the underlying chart is ...
7
votes
2answers
239 views

Does inline validation at login create a security risk or a perception of one?

When a user types their email address into a login form, I'd like to validate inline whether the email is associated with an account. The idea here is that, in the system in question, a large ...
20
votes
10answers
2k views

When client and server side validations occur, doesn't it make for a better UX to only do server validations?

I find a problem on the MVC4 project I am working on now, using Fluent Validation, in that some validations are delegated to the jQuery client side validation, while some, such as the NotNull rule for ...
20
votes
12answers
2k views

Should date validation allow “091011”?

Should I allow users to input the MMDDYY or MMDDYYYY format for a date? That is, should any date validation logic not trigger a validation error if the user just wants to put in the numbers without ...
17
votes
6answers
5k views

How to mark required (and optional) fields in a form where some fields are NOT editable?

I have a form showing properties of an entity in a web app: some of the fields in the form are read-only and some are editable. Within the editable fields, some are required to be filled with a value ...
2
votes
3answers
294 views

What is the best approach to disallow an empty search?

I want to disallow users from searching without a query string (at least one character). To achieve this, I tried to disable the search submit button when the search box is empty, and restoring the ...
12
votes
6answers
589 views

How would you create and validate personas for something that is not a person

There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include: What research methods can I ...
5
votes
2answers
232 views

Automatically limiting or correcting numeric input field values

The application interface I am working on has an slider to select a number, but offers a text input field next to it. This allows reading the currently selected value, but also supports keyboard ...
1
vote
5answers
229 views

Validation / Dirty Flag: should we force users to fix invalid entries before they move to another screen in the software?

Scenario: User makes a series of entries in text fields on a page that requires apply/cancel buttons. Invalid entries are flagged with an error icon and hover-over tooltips that explain the ...
4
votes
1answer
131 views

Survey builder - How to handle users navigating away from questions in invalid states

I'm building an internal survey tool similar to SurveyTalent where users have a panel to edit questions. I have a requirement to make the question and however many visble answers required. What ...
0
votes
3answers
320 views

Form validation and 'Save' button color

I'm displaying input validations on my form with a (!) (a white exclamation sign inside a red circle). Is it ok to make the Save button red (not as violently red as the circle, but some soft red ...
4
votes
3answers
127 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
3
votes
6answers
126 views

Form with scores and question weights

I have been tasked of designing a form which has X amount of set questions the customer can pick in a back end software. Each question has a point against it (which can be defined) and to complete the ...
1
vote
1answer
164 views

Confirmation message while inputing payments

We have electronic fund transfer code which is now being replaced by a new piece of regulation, the ePayments code. And we wanted to provide an onscreen warning message for customers completing Pay ...
1
vote
2answers
332 views

show password user experience

I have an email and password field on the sign up form. A password rule text and a show password checkbox appear below the password field. The rules for showing the div containing password hint text ...
8
votes
1answer
217 views

Should I allow users to select a valid but disqualifying option?

I'm working on an application form where a user must be 18 years or older to apply. Should users be able to select years that would equate to them being younger than 18 or should I remove them from ...
0
votes
2answers
235 views

Data validation warnings while filling fields

An application that I'm working on allows users to submit object data in a blank row at the end of a table. The problem with this is that some fields are cross-dependent. For example, an end date ...
1
vote
3answers
125 views

Keyboard shortcut for validating a field

I'm designing a web application where the user have to go through a lots of already fillec text fields (~50 a page, could be lots of pages) and must correct some of them and mark the other as "OK". ...
4
votes
3answers
214 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
2
votes
3answers
658 views

Amber outlined required field

As part of a system I'm currently working on users will need to fill out some large (40+ fields) forms, they will not always fill out all fields but are required to fill out a handful of core fields ...
11
votes
5answers
448 views

What would be the best way to let a user add a URL to a form?

Currently our webapplication simply shows a textbox with no validation at all. There is a small icon placed next to the textbox that allows the user to open the URL in a new browser window to check ...
2
votes
2answers
280 views

A method to display error validation in forms with severe space constraints

I am familiar with common form error validation techniques. However I would like to find a nice way to handle error messages in an interface with little room to spare. I'd like to show: Flag the ...
10
votes
7answers
2k views

Reasonable character limit for a comment field on a site feedback form?

I have a simple feedback form (see screenshot) on each page on a site. The user has to select whether the page was helpful or not (radio buttons yes/no) and there is also a text area input where the ...
1
vote
5answers
292 views

A shorter but meaningful validation message for “This email is already subscribed”

What are the shorter, meaningful message for "This email is already subscribed"/ "This email is already register" What is good ? "This email is used" "This email is existed" "This ...
7
votes
1answer
2k views

What are the best practices of designing a validation message on an iPhone App?

I am working on designing an iPhone app and I need to know which validation message style is the most recommended for the forms included. I don't prefer to use a pop up window i need something that ...
17
votes
5answers
747 views

Is it better to have an icon in front of validation messages?

As you can see in the above image, there is a validation icon in front of the text. This is unnecessary, but I thought it might be good to catch the eye. If there is no icon, it's still clear ...
1
vote
1answer
202 views

What is the standard of validating business requirements?

When a vendor is designing a website for a client - an organisation with Business Analysts and Project Managers assigned to the project - we need to provide concepts/wireframes and with annotations, ...
2
votes
0answers
161 views

Systematic validation of UX guidelines [closed]

You all probably know these kind of (ux) guidelines as listed in the post of Justin Misfud here: http://usabilitygeek.com/official-usability-user-experience-user-interface-guidelines-from-companies/ ...
7
votes
4answers
751 views

Should URL input fields automatically prepend http:// if the user leaves it off?

If I ask a user for a URL, and they type in something like 'www.google.com', should I assume they meant http://www.google.com?
3
votes
2answers
615 views

Mark input in forms as required even if all input is mandatory?

I looked up many questions and answers here regarding labeling mandatory input fields. The de facto standard is an asterisk * to mark input as required. Also the common approach is to mark the ...
15
votes
8answers
599 views

Is it ok to change the (US) address input field order in favor of a pre-fill feature?

I am working on an international site that requires the user to enter his postal address. I am wondering if it makes sense to have a slightly different order of input fields in favor of a time saving ...
4
votes
2answers
151 views

Validating Phonewords/Vanity Numbers

I am redesigning a system where the user can enter various contact details for associates via a personal details form. In this form there is a phone number input field. After a phone number is ...
7
votes
5answers
3k views

Disabling submit-button until the user has completed the form

How do you think about disabling the submit-button until the user has completed the form or the required fields? I find similar questions here on ux.se and somebody answered that the user will think ...
14
votes
7answers
1k views

Is it bad practice to mark a field as required but not really require it?

I have a customer who wants a form on his site to collect address information but does not want to lose customers who are reluctant to give that information. Since many people are simply lazy about ...
4
votes
2answers
165 views

Does requiring manual entry with verification, as opposed to selection from a list of options, reduce data entry errors?

My apologies if this question is best suited for another SE site; I looked around and this seemed to be the best fit. The answer to the question will hopefully be a link or cite research. I am being ...
2
votes
3answers
130 views

Guiding the user through your page

We have a simple administrative page for managing stores open and close dates. Upon initial rendering, the page is readonly. Checking a box labeled edit in the top right of the page, enables the ...
3
votes
5answers
576 views

Instant field validation

When filling in a very long form which has instant field validation (and required fields are marked with an asterisk), should validation take place if user focuses the field and without typing ...
2
votes
1answer
152 views

Forcing user to enter correct data

Consider the following scenario for a form with two fields "Full name" and "email". When user starts editing the "Full name" field I will not allow user to start editing "email" field until "Full ...
1
vote
1answer
530 views

Validating wizard-style form

I have a long sign up form with 16 fields. I've split that form into 3 steps by data category. User navigates through steps by pressing Back/Forward buttons. How should I approach the field ...
6
votes
6answers
550 views

“Doesn't look like a valid…” versus “..is invalid”

I'm not designing anything at the moment but this thought popped into my head earlier. What do you think would be the pros/cons of wording validation errors as: "This doesn't look like a valid phone ...
4
votes
4answers
773 views

UI for multi-select with at-least-one requirement?

I have a field for which the user may select multiple responses, and is likely to be implemented as a drop-down with checkboxes. The user can select one, two, or many from the list of options. We're ...
5
votes
4answers
255 views

In-Line Form Validation - Checking for numbers in a persons Forename / Surname field

If a user enters numerics in their Forename / Surname field should this trigger the validation - the same as would occur if Alpha characters were entered in a Phone Number field? I would suggest that ...
3
votes
3answers
128 views

Are user able to accurately identify their persona? Or should the be able to?

We are currently developing Personas for our website and as part of the validation process we wanted to see if usability participants would be able to identify which persona segment they most closely ...
2
votes
2answers
201 views

Are there instances when Captcha / Human validation is more necessary during registration?

I am not particularly asking about whether or not Captcha within itself is good UX, but a more generalized question as to when human validation truly makes a difference in terms of a website's ...
18
votes
6answers
2k views

Disabled submit button on form vs allow submit then show errors?

We have a few different forms as part of a web-based medical application. These forms have quite a few fields - 10-20 depending on the form. Each has at least 5 or so required fields. We currently ...
7
votes
2answers
96 views

Showing completion but not validation

I'm working on a wizard-esque form that will have multiple steps. I'd like to show that you've finished a step. The catch is that we don't want to give the end-user the impression that the step is ...