when and how best to give feedback to users about invalid entries in data they have provided.

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1
vote
2answers
86 views

“We emailed instructions to bork@bork.bork”

I tried to login at a big-brand site with email and password and got the answer "Wrong email or password". I tried to reset my password by entering the same email address. Please check your email ...
2
votes
3answers
69 views

Restrict input to numbers only

I wonder if this is a good idea to restrict input to numbers only (and related symbols like +-.e and so on) when you need user to input number? Seems like it's clear solution, but may be user will be ...
0
votes
0answers
7 views

Mobile first shopping cart on-change input validation delay and notification for targeted demographic

Specification - Application type:mobile first,web based shopping app,angularjs MVW - Target demographic: 25-60 year old m/f - Targeted market: low cost,android Samsung,Other - Input policy: Don't ...
0
votes
3answers
45 views

Should commas be placed between characters when listing valid values for an input field

We have an input field, into which the user must type a value but only certain characters are allowed. The allowed characters are: A-Z (any case) the numbers 0-9 the $ character the minus character ...
11
votes
5answers
1k views

How do I manage form validation for either/or fields

I have a form in which there the user is required to enter either a postal code OR select a city in order to do a search. If they fail to enter either and submit the form, currently the form ...
0
votes
1answer
89 views

How to position page-level error message?

User fills out this page and hits Save. The page has multiple errors, some on Tab one, others on Tab two. What's the best way to present a page-level error message explaining that user should ...
6
votes
2answers
174 views

Decision tree / flow diagram for mobile email / password confirmation

This UI design pattern keeps coming up and I'm wondering whether there are any best practices out there that can improve the quality of my solution. The pattern is: type your email (or password), ...
1
vote
1answer
42 views

Is it better to save changes onblur of an edited field or to provide the user with save and discard changes buttons?

In my application, I am providing a ticket form that the users can go back and edit. I had designed it so that they can change one to many fields without real-time saving by providing a save and ...
0
votes
2answers
58 views

How to indicate an overridden value

I am working on a web application where an item will have a series of default values associated to it. On the form itself a number of these items can be composed into a collection (think basket on ...
3
votes
4answers
147 views

Form validation ? When to trigger error validation?

Today in any form, we can have real-time validation like in example below download bmml source – Wireframes created with Balsamiq Mockups The question is: When should I trigger the ...
0
votes
1answer
46 views

DOB Validation: Minimum & Maximum YOB

I am working on an app which asks for DOB of users during signup process. The app can be used by users of all ages. Having said that, I think there must be some validation in place. In my opinion kids ...
2
votes
2answers
86 views

Asking for Password After Email Validation?

I do not want to discuss the pros and cons of email validation, but want to know if there are potential downsides (security and otherwise) to user entering his password only after he has already ...
1
vote
4answers
389 views

Adding Attachments in a workflow

Part of the application I'm working on lets users add attachments. The selected file(s) must be less than 1 megabyte, and a JPG or PDF. If either of these is not the case, the file is rejected. I've ...
2
votes
1answer
119 views

Handling lack of support for HTML5 [closed]

I've made a client-side JS script that runs when the Register button is clicked for the current version of a site, but want to implement real-time validation on the client. How do I handle some ...
3
votes
2answers
171 views

I'm seeing a new instant email-validation tool on registration forms — is it new? And what is it? [closed]

I've started to see something in the last few months that I don't remember having seen before and want to know just what it is and how it works. When I'm required to register for some BS site (but ...
4
votes
4answers
254 views

Is required validation possible on a switch/toggle control?

Scenario I want to make sure a user has made a selection on a switch input. On page load it is either on (1 - in image) or off (2 - in image) depending on what state it is set to in the code. ...
2
votes
1answer
128 views

Using toast for form success and error input

is it natural to use toast notification for a success and error on form validation? I know android and google mail uses this on their application, but I cannot verify why this is the best solution ...
6
votes
4answers
423 views

How to design form that requires users to validate email or phone number?

I'm trying to improve this form to make it a little more user friendly. The main area I'm trying to improve is the validation process. Right now, the form gets filled out on index page /, and the ...
0
votes
3answers
104 views

Html form validation leads to an inconsistant user experience

There are a lot of cool client side validation options in HTML, and even more now in HTML5. While these don't change the amount of server side validation required, they give an instantaneous ...
5
votes
2answers
207 views

Ship Date and Delivery Date Picking with Blackout Days?

Lets say that a user is entering a ship date and a delivery date for a customer order. The customer wants it delivered on a particular day. The customer has blackout days such as weekends and ...
3
votes
4answers
246 views

Asking a user their Drivers License Number on a sign up form

download bmml source – Wireframes created with Balsamiq Mockups I already know this is terrible UX for the user but I wanted to get your feedback as I cannot find any examples or data to ...
0
votes
1answer
71 views

Overridable validations - displaying and handling overrides

We have a need to display validations - could be field validations or rule validations. Some of these validations can be overridden (i.e. the user can indicate that the particular field validation ...
4
votes
1answer
212 views

What is the best way to handle a form with a Start Date and End Date?

What is the best way to handle a form with a Start Date and End Date? When selecting a Start Date greater than an End Date, which of the following is the best approach: Highlight the Start Date as ...
0
votes
3answers
160 views

Multi-page form with lots of fields - displaying validation messages

We have a multipage web application (a flow with lots of forms). The forms have lot of fields. Our client wants us to validate the fields on "Next" but allow the user to continue. This introduces a ...
9
votes
5answers
558 views

How to tackle a form with 50+ fields?

(I'm not 100% sure this is the place I should be posting this but I do need help on the UI part of the problem) We have an ASP.Net MVC5 application. It has one page for profile information and that ...
2
votes
3answers
130 views

How to increase visibility of required fields without interfering with error visibility

Context This is a heavily used internal application. Users are on the phone with clients during interaction with the UI. There is a small set of required fields indicated by an asterisk. Since the ...
0
votes
1answer
109 views

What's better UX in a payment rejection screen: provide just 2 main calls-to-action OR show links for all possible actions as shortcuts?

The situation is this: A cashier has placed a payment. For a successful transaction he sees the success confirmation and the corresponding invoice, BUT for a rejected transaction, he sees an error ...
1
vote
2answers
720 views

Form validation and disabled buttons [duplicate]

Allowing a user to submit and find errors is likely optimal compared to the cognitive load of searching a form to see why the button's disabled. However, this could be avoided by providing real-time ...
3
votes
2answers
202 views

Why are assumptions in Lean UX written in the form of “we believe … to be true” and not in the form of “we do not know if …”?

A characteristic of Lean UX is writing down assumptions, which are then used as the basis for design. But should I not rather write down the things I don`t know, and which I want to learn from users?
2
votes
5answers
231 views

Soft “required” form field?

Has anyone ever seen or heard of this approach to a signup page? So the idea is the "Phone number" is not required, however when trying to submit the empty field you would get this message/option ...
3
votes
1answer
464 views

How to show validation messages on a modal/dialog form

We have a dialog as HTML/CSS based desktop window (Sciter based UI if that matters ) and there is a requirement to provide validation messages on it: Questions that we have: Is it in principle ...
1
vote
2answers
457 views

Tree View Alternative for Form Input on Website

Currently I have a data structure in the form of a tree view. Eg. Right now I am using a collapsible accordion view to show each field to input data. Scenario - I have about up to about 1000 ...
1
vote
2answers
102 views

Is use of disabled option on select a good approach for showing existing invalid value?

Sample scenario to illustrate the type of problem I'm trying to solve: Online store has orders and in the order it refers to a product. Users can edit existing unsubmitted orders and one of the ...
7
votes
3answers
602 views

Form validation - When should error messages be triggered?

I'm working on a registration form with real-time inline validation. I'm wondering when we should trigger error messages: before, when the field is in focus and until the user has entered a valid ...
2
votes
2answers
100 views

what is the best way to show required fields for different actions on the same page?

I have a page to create orders on which the users can take any one of two actions - send to design and send for invoicing. Different groups of users take these actions in different order. The fields ...
74
votes
11answers
10k views

Should form 'Continue' button be disabled if validation is incomplete?

In forms we often see the 'continue' button inactive until all the required fields are complete: download bmml source – Wireframes created with Balsamiq Mockups Is this actually a help ...
4
votes
1answer
120 views

How can I validate an email account without leaving the checkout process?

Aside from the standard process in which someone receives an email to validate an account/registration to finish a signup process, is there any alternative/best practice that retains the user within ...
3
votes
2answers
218 views

Should I verify e-mail format in login form?

My B2B web app's login form has an email and password field. So far, I'm only checking if the fields are empty. I then make my authentication request, if there's a problem I return only one kind of ...
0
votes
1answer
135 views

Is it a good idea to check if user has already registered an iCloud email and alert if they have?

I think checking coincidences between an user email with another email but with the @icloud.com extension would be a great feature to add on a registration process. This would be a great way to try ...
5
votes
1answer
74 views

Handling validation discrepancies between user mental model and domain model

I am implementing an image editing feature in a mobile productivity app. The feature is used to crop and rectify a camera image of a document. (This is also known as dewarping, straightening, or ...
4
votes
3answers
588 views

How should one communicate invalid/valid telephone numbers?

When filling in a form with real time validation and contextual help, how should one communicate the logic behind the telephone number validation? For example, then contextual help would give hints ...
1
vote
3answers
151 views

Is it ever useful to show the Password Requirements on page load?

I have a hypothesis that I have no idea how to test other than lots of observational testing, but perhaps someone has covered this already. On signing up to a new service and being presented with the ...
7
votes
4answers
676 views

Why do web designers force users to enter credit card numbers without hyphens or spaces?

Credit card numbers on the cards themselves seem to follow a pattern--four clusters of digits separated by spaces. This seems to comport with "human factors engineering" that I think shows people have ...
1
vote
4answers
235 views

When should an input's validation message show on a form that has already been submitted?

So let's say that we have a form. This form has multiple inputs, many of which are required fields. Understandably, we should not turn a required input red and show a validation message before the ...
3
votes
5answers
542 views

Date Picker Wheels - When to validate?

This is a fairly simple question but may have wider-reaching answers: when is it appropriate to validate entry in a wheel-based date picker (such as the iOS standard ones)? Since there are three ...
5
votes
4answers
650 views

Is it bad practice to scroll to a form validation error message on a mobile device?

On phones you can't always see required field error messages. So if you tap the submit button it will look like it's just sitting there because the error message is off screen. What is the best way to ...
37
votes
11answers
5k views

Make user aware that he cannot enter arbitrary values into textbox?

In my current web project I have a textbox where the user can enter a bid for an auction. However, to prevent bidding of arbitrary sums, only certain values that match predetermined intervals are ...
1
vote
2answers
88 views

Validation message when only one thing can go wrong

We have a very simple form overlay for adding items (let's say cars) to a list. There can only be one error, which is to enter a duplicate car name. We've had a rather split opinion on the team as ...
3
votes
2answers
183 views

Best way to display contextual user entry errors in a tabbed html form

I have a web application that has a very large form. That form is split into several tabbed areas, which divide the entry of the data in to logical blocks. I have a single submit button outside the ...
0
votes
1answer
114 views

Error message for “already submitted” in signup form

Consider a simple email signup for reference. Is it necessary to inform the user they've already submitted their email so long as the initial submission was a success and the server identifies and ...