0
votes
3answers
171 views

Is “UX” as an abbreviation for “user experience” meant to be ironic? [closed]

I am wondering about the origins of the "X" in "UX" as an abbreviation for user experience. Has UX become a standard abbreviation because the people in this field find the term amusing? My thinking ...
1
vote
2answers
142 views

What's the difference between “research” and “discovery”?

Two pillars of user experience legwork -- research and discovery*. But what's the difference between them, really? In practice, I've heard the terms used nearly interchangeably, and sometimes it ...
1
vote
2answers
330 views

Persona has to be a person? Difference between Brand ambassador, mascot and persona? Validating persona

Actually, these are three inter related sub questions. Q1. Does Persona have to be a person because ultimately whatever we will create (product/service) that will be used by human being only, and ...
2
votes
2answers
154 views

What is the relationship between customer experience and user experience? [duplicate]

Possible Duplicate: Should “Customer Service” be considered a function of user experience? Recently I've seen the term Customer Experience (CX?) popping up in a lot of places. This is a ...
18
votes
5answers
3k views

Is user experience design (UXD) equal to user centered design (UCD)?

Can user experience design (UXD) and user centered design (UCD) be considered the same? If not, how do they relate to each other and how do they differ?
5
votes
3answers
288 views

Why shouldn't we call it UX design or us UX designers?

I came across multiple different reasons why UX design should not be called design or why a UX designer is not really the designer of user experiences. For example: User experience (UX) cannot be ...
16
votes
2answers
660 views

What is User Experience (UX)?

I've looked at this site for the first time today. I've checked About, the FAQ and the FAQ and searched, and I don't seem to be able to find an answer on this site. These are the closest I can find: ...
4
votes
2answers
810 views

Hiring Web Designer/Usability Expert - What should I be looking for? [closed]

I work for a small data management/warehousing company that also focuses heavily on web applications. We are looking to "beautify" our existing web apps into something along the lines of mint.com or ...