Any aspect of a user's experience with a given system, including the interface, graphics, industrial design, physical interaction, and the manual

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48
votes
11answers
5k views

Why is the input field always at the bottom of a chat window?

It seems like the input field for writing your messages in a chat application is always placed at the bottom of the conversation. Do we have any argument for this seen in a UX perspective?
27
votes
12answers
1k views

Real-life UX: What's wrong with our coffee maker?

At Stack Exchange, we have a very expensive espresso machine - professional quality. However, we are having a persistent, companywide problem with its use. It seems that after using the wand to ...
25
votes
6answers
945 views

Does a self-learning UI make sense?

Let's say we have an application with 50 functions. Six of them are directly accessible as top menu items, the rest is accessible via sub-menus or sub-menus of sub-menus. While working with the ...
24
votes
1answer
390 views

How to handle “consistency” when the meaning of the word isn't…consistent?

We are currently beta testing a new top bar design on meta for the Stack Exchange network. There is an ongoing discussion about "consistency" and the top bar behavior when one clicks on an element. ...
23
votes
5answers
2k views

How to design for people not willing to learn?

During quite a few usability tests in the past I have noticed the following: A test person gets a simple task to achieve. Lets say "Book a flight from A to C via B". He should then fulfill the task ...
19
votes
2answers
517 views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
17
votes
7answers
1k views

Is it a bad idea to use grey buttons?

Our design team is thinking of using grey secondary buttons on our site. I'm concerned they may appear to be disabled to our users (especially when used with the primary orange buttons). There is a ...
16
votes
12answers
4k views

What is the best way to deal with very complex forms?

I'm trying to give the best experience to users of a very huge system (like a CRM). It has a lot of forms and much of these have a lot of fields. My doubt is about if I should use a single column form ...
15
votes
5answers
2k views

Does a tooltip require close button?

I'm working on tooltips, when I was told there are some tooltips that have close buttons. Is a tooltip with a close button user friendly?
12
votes
7answers
535 views

Does a large UX team tend to spoil a design?

Is there a rule of thumb for how many UX designers should be working together on a project? Factoring in things like the size of the project (e.g. number of functions/screens), timeline of the ...
12
votes
6answers
371 views

I am a domain expert and programmer. How do I work with UX, UI, HTML/CSS designers?

Apologies for the long, quasi-confessional, but I am really feeling a bit lost here. I am a domain expert and experienced programmer. For the last four years, I've managed the development of a ...
11
votes
1answer
239 views

50% of the site responsive / 50% old vs. the whole site is old

This may sound like a daft question, but here it goes. Faced with a challenge of turning a really old hand-coded website that is left-centered and feels/looks 1990s into a responsive site (using ...
9
votes
6answers
648 views

Do iOS application icons need to be updated for iOS 7?

as a graphic designer, would an application icon need to be updated to match the simplicity and flat UI of iOS 7? Do you think this would contribute to the UX overall?
9
votes
3answers
484 views

When to use static (i.e., sticky) navigation bars?

As an amateur web designer I've been paying close attention to websites' designs to improve my grasp on this field, I noticed that some websites are using sticky navigation bars while others are using ...
8
votes
4answers
1k views

Where should a “Powered by Some-Company-Name” appear on a webpage?

Where should "Powered by ACompanyName" appear in the website if there is a product webpage of the company and the product (logo) branding is already shown on the top left? Should I be placing the ...
8
votes
5answers
366 views

Should I display timezone if the user is not in the same location as the event?

In a number of the apps I design, the relative time from now is the preferred time reference. E.g. 'last updated 10 mins ago'. When it comes to events or broadcast from a location this becomes less ...
7
votes
3answers
292 views

What is the rationale for the design of search input fields?

Having read through a whole bunch of literature on search behaviour and looking at different design patterns, I am interested in the large variation of search input field on the web. Specifically, I ...
7
votes
2answers
309 views

Display input text that exceed input width

I'm having some issues when the user types extensive text in a small input field. I need some good way to display data that will be cut off. I tried to use a Bootstrap based Tooltip or Popover on ...
6
votes
3answers
716 views

Login for multiple users

What is the best way to make a login form for multiple users? I'll give you an example for your understanding: If we have three different type of users, for example, teachers, students and ...
6
votes
2answers
396 views

Why Google hides important and useful features?

Background Here's an excerpt from fastcodesign interview with Bret Victor: QUESTION: An argument I'm going to make is that UIs should ideally be "deep" -- that is, simple, intuitive and ...
6
votes
3answers
469 views

Using a Timeline in a Responsive Design?

I might already know the answer to this but would like some feedback / opinions on this. I am currently putting together a responsive design that will use a linear horizontal timeline. This works ...
5
votes
7answers
329 views

Is it ok to force uppercase for the first letters of names? [duplicate]

If a user enters their name with lowercase letters, should we respect that or force it uppercase? "john doe" displayed as "John Doe". There is a contingent in our group that thinks it would be ...
5
votes
2answers
436 views

How to explain UX design to school children? [duplicate]

I need to explain what a UX designer does to a class of 7 year olds. I don't want to say that I just draw a website and someone else "makes" it. How would you go about it? EDIT: I know there is a ...
5
votes
2answers
2k views

What is the difference between user journey and task flow

I was wondering if you could explain me what is the difference between a user journey and a task flow? I tried to read and look for example images in Google...and I can't find the difference between ...
5
votes
2answers
147 views

Syntax highlighting and accessibility

There are a lot of tools that automatically detect the programming language used in code blocks and add proper syntax highlighting. For example: Highlight.js and google-code-prettify. Given that ...
5
votes
3answers
167 views

How to convince client to categorize personal stuff in MyAccount

We're doing an entire redesign of a website of a bank. (I made a simple scheme of the IA with some main categories -Insurance, Loans, CC, Bank accounts- in reality it's a bit more complicated) In ...
5
votes
3answers
256 views

Permissions and Roles

I'm attempting to implement an interface for managing user roles. Each role can be allowed access to specific modules. Within those modules the user is also allowed access to specific activities. ...
4
votes
5answers
810 views

UX and design spec

I am working on a big m-commerce project and trying to apply the principles of lean UX within my team. Unfortunately I am limited by the fact that the development team are not co-located with the ...
4
votes
1answer
128 views

Sharing on Android

There are two ways of sharing on Android OS. One is using a box that contains the the sharing options. Another way is to use a dropdown list for the available sharing options. Both of them are ...
4
votes
3answers
172 views

Tree Forum vs Flat vs Stack Exchange style

I wonder what are the advantages \ disadvantages of the following three types of forums... Tree like forum One parent Thread that can have multiple child threads Each child thread can have multiple ...
4
votes
1answer
103 views

Are there any studies to support choosing either ascending or descending pricing tables for better conversion?

Currently I'm considering whether it is better to have the prices for my company as descending (i.e. starting with the highest) or ascending. The table is laid out horizontally and there are already ...
4
votes
5answers
166 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
4
votes
2answers
190 views

How do you decide what features to include in an app? [closed]

I am working on a mobile app with a developer. We want to keep the app simple, but I am more interested in making it an enjoyable/easier experience for the user verses only providing the nuts and ...
4
votes
2answers
254 views

What are some of the best wire framing pracitices/guidelines for mobile first approach for an ecommerce website?

I'm working on redesigning a 90's ecom website - the goal is to make it mobile phone/tablet friendly and we have decided to go the mobile first way because the website has more mobile visitors. My ...
4
votes
5answers
400 views

Is 'usability' enough for a company portal?

I want to know if this argument is a common one that is made - as it's one I was intending to conclude a report with. I have been asked to advise on how to improve the usability of a company portal. ...
4
votes
1answer
172 views

How can we have usability and UX tests around PAN (personal area network) gadgets interfaces?

Our gadgets around us are changing and I think that it will continue for a while. I really wonder if there is a nice example about usability and overall experience testing methods for Personal area ...
3
votes
1answer
124 views

What does visual center mean?

I keep seeing "set the visual center," but all I can do is assume they mean set the style of a project, but I hate to assume. Any thoughts? Edit: It was in a role description. Google turns up ...
3
votes
2answers
140 views

What's it called when a post 'brings' in multimedia content from another site, like YouTube or Flickr?

I was just curious if there was a term? Is this a onebox? It seems like we have to explain it when there should be a term. Like this:
3
votes
1answer
736 views

Hamburger menu for desktop website

I'm working on a new version of a corporate website. As it stands, it has about 6 different sections. Each of those sections have between 3 to 6 sub-pages. My nav is at the top of the page and looks a ...
3
votes
5answers
212 views

What is the best way to show that a link opens a modal window?

I want to make the user feel that clicking the item will bring up more detail about it in a modal window.
3
votes
5answers
194 views

Dark admin theme - is it wise?

Would it be wise to create a dark-themed admin screen? As in not just the header/footer/menu area is dark (eg, black / dark grey), but the areas where content are as well. Does it put more strain on ...
3
votes
1answer
457 views

Color Scheme for an Older Demographic

I have a couple of questions: Is this color scheme too distracting for a senior demographic? Do you think the blue puts enough emphasis on the "buy now" button? Or does is not stand out enough from ...
3
votes
3answers
8k views

responsive website min-width?

In my experience most responsive websites don't have min-widths so when resized to a tiny size (say a 100px window) the content screws itself up and becomes illegible. example: ...
3
votes
1answer
147 views

What UI elements would improve my booking page? [closed]

I'm in the process of redeveloping a "request seat" page for a taxi sharing application that I am working on. Users can request a seat on a booking made by another user - this page allows them to view ...
3
votes
1answer
129 views

Innovative pie chart? Is there any graph that can be used instead of pie chart?

I have been trying to find solution for coming up with a better pie chart for couple of reasons. Overlaying #% (text) on top of tiny portion of piechart wasn't really working in my opinion. Also, ...
3
votes
5answers
262 views

Is it a bad idea to have all credit card fields on one horizontal line?

My checkout form is a bit long and I don't like it, so I placed credit card fields on one line. Is it a bad idea to have all the fields on one line horizontally like the image below?
3
votes
2answers
161 views

Is the Agile Manifesto based on UX philosophies (or vice versa)?

Looking at the statements in the agile manifesto, it seems to reflect user-centered design principles quite well. With a few very minor wording changes, it would probably work for a UX manifesto. I ...
3
votes
3answers
206 views

How to move from persona/scenario to wireframes?

Backstory Working on a large project rebuilding a complex web application that currently lags well behind the competitive offerings. Stakeholders are keen to go 'scorched earth' on the approach i.e. ...
3
votes
1answer
361 views

Applying the Windows UX Design Guidelines for Layout and UI Design consistently

There are many potential threads to this question I want to ask, but I will just limit it to two aspects from this example: Firstly, in the Insert Picture Dialog there are five different types of ...
3
votes
1answer
211 views

“Rate Us” dialog effectivness

On mobile apps, where/When is the best time to popup this "Rate Us" dialog? I know that it may change from game to game, but is there any statistics out there?