Any aspect of a user's experience with a given system, including the interface, graphics, industrial design, physical interaction, and the manual

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47
votes
11answers
5k views

Why is the input field always at the bottom of a chat window?

It seems like the input field for writing your messages in a chat application is always placed at the bottom of the conversation. Do we have any argument for this seen in a UX perspective?
44
votes
15answers
13k views

Why don’t we remove door handles and let doors open both ways (inwards, outwards)?

In browsing the site today, I came across a question about doors somewhat related to something I’ve been wondering for a LONG LONG time: Why don’t we remove all door handles and let doors open both ...
29
votes
7answers
2k views

Is a star rating more user-friendly and valuable than a simple up/down vote model? [duplicate]

Which rating mechanism do users find more valuable in a scenario where the user is looking for an article in a Knowledge-Base where there are multiple articles that cover a single topic? Is a 5-star ...
28
votes
12answers
1k views

Real-life UX: What's wrong with our coffee maker?

At Stack Exchange, we have a very expensive espresso machine - professional quality. However, we are having a persistent, companywide problem with its use. It seems that after using the wand to ...
26
votes
6answers
982 views

Does a self-learning UI make sense?

Let's say we have an application with 50 functions. Six of them are directly accessible as top menu items, the rest is accessible via sub-menus or sub-menus of sub-menus. While working with the ...
25
votes
1answer
415 views

How to handle “consistency” when the meaning of the word isn't…consistent?

We are currently beta testing a new top bar design on meta for the Stack Exchange network. There is an ongoing discussion about "consistency" and the top bar behavior when one clicks on an element. ...
23
votes
5answers
2k views

How to design for people not willing to learn?

During quite a few usability tests in the past I have noticed the following: A test person gets a simple task to achieve. Lets say "Book a flight from A to C via B". He should then fulfill the task ...
19
votes
2answers
545 views

Apart from safety, has there been any research conducted, hopefully current, with respect to user-experience and right- vs left-hand traffic?

Background The terms right-hand traffic and left-hand traffic refer to regulations requiring all bidirectional traffic, unless otherwise directed, to keep either to the right or the left side of ...
18
votes
12answers
6k views

What is the best way to deal with very complex forms?

I'm trying to give the best experience to users of a very huge system (like a CRM). It has a lot of forms and much of these have a lot of fields. My doubt is about if I should use a single column form ...
18
votes
7answers
1k views

Is it a bad idea to use grey buttons?

Our design team is thinking of using grey secondary buttons on our site. I'm concerned they may appear to be disabled to our users (especially when used with the primary orange buttons). There is a ...
16
votes
5answers
1k views

Is it best to be exclusively a UX designer or Do development, products or UI as well?

I was wondering if it's good to be a UX enthusiast and also do other things such as development as noted in this article or is it best to work only on UX design?
15
votes
5answers
2k views

Does a tooltip require close button?

I'm working on tooltips, when I was told there are some tooltips that have close buttons. Is a tooltip with a close button user friendly?
13
votes
4answers
1k views

Where should a “Powered by Some-Company-Name” appear on a webpage?

Where should "Powered by ACompanyName" appear in the website if there is a product webpage of the company and the product (logo) branding is already shown on the top left? Should I be placing the ...
12
votes
7answers
587 views

Does a large UX team tend to spoil a design?

Is there a rule of thumb for how many UX designers should be working together on a project? Factoring in things like the size of the project (e.g. number of functions/screens), timeline of the ...
12
votes
6answers
441 views

I am a domain expert and programmer. How do I work with UX, UI, HTML/CSS designers?

Apologies for the long, quasi-confessional, but I am really feeling a bit lost here. I am a domain expert and experienced programmer. For the last four years, I've managed the development of a ...
11
votes
1answer
262 views

50% of the site responsive / 50% old vs. the whole site is old

This may sound like a daft question, but here it goes. Faced with a challenge of turning a really old hand-coded website that is left-centered and feels/looks 1990s into a responsive site (using ...
9
votes
6answers
670 views

Do iOS application icons need to be updated for iOS 7?

as a graphic designer, would an application icon need to be updated to match the simplicity and flat UI of iOS 7? Do you think this would contribute to the UX overall?
9
votes
3answers
528 views

When to use static (i.e., sticky) navigation bars?

As an amateur web designer I've been paying close attention to websites' designs to improve my grasp on this field, I noticed that some websites are using sticky navigation bars while others are using ...
8
votes
5answers
391 views

Should I display timezone if the user is not in the same location as the event?

In a number of the apps I design, the relative time from now is the preferred time reference. E.g. 'last updated 10 mins ago'. When it comes to events or broadcast from a location this becomes less ...
7
votes
3answers
337 views

What is the rationale for the design of search input fields?

Having read through a whole bunch of literature on search behaviour and looking at different design patterns, I am interested in the large variation of search input field on the web. Specifically, I ...
7
votes
2answers
368 views

Display input text that exceed input width

I'm having some issues when the user types extensive text in a small input field. I need some good way to display data that will be cut off. I tried to use a Bootstrap based Tooltip or Popover on ...
7
votes
2answers
562 views

Why Google hides important and useful features?

Background Here's an excerpt from fastcodesign interview with Bret Victor: QUESTION: An argument I'm going to make is that UIs should ideally be "deep" -- that is, simple, intuitive and ...
6
votes
2answers
168 views

What is the term to describe the percentage of users that don't proceed from one page to another?

What is the term used to describe the percentage of users that don't continue in a flow? For example, if only 50% of users go from the login screen to the profile screen, what do you call that?
6
votes
3answers
817 views

Login for multiple users

What is the best way to make a login form for multiple users? I'll give you an example for your understanding: If we have three different type of users, for example, teachers, students and ...
6
votes
3answers
521 views

Using a Timeline in a Responsive Design?

I might already know the answer to this but would like some feedback / opinions on this. I am currently putting together a responsive design that will use a linear horizontal timeline. This works ...
5
votes
7answers
345 views

Is it ok to force uppercase for the first letters of names? [duplicate]

If a user enters their name with lowercase letters, should we respect that or force it uppercase? "john doe" displayed as "John Doe". There is a contingent in our group that thinks it would be ...
5
votes
2answers
483 views

How to explain UX design to school children? [duplicate]

I need to explain what a UX designer does to a class of 7 year olds. I don't want to say that I just draw a website and someone else "makes" it. How would you go about it? EDIT: I know there is a ...
5
votes
2answers
3k views

What is the difference between user journey and task flow

I was wondering if you could explain me what is the difference between a user journey and a task flow? I tried to read and look for example images in Google...and I can't find the difference between ...
5
votes
1answer
6k views

Hamburger Menu - is it a good thing? [closed]

I've always been doubtful about the "Hamburger menu" in iOS apps. That is, until recently. I now think it's a really terrible device that used as just a lazy way out when you can't think of where to ...
5
votes
2answers
166 views

Syntax highlighting and accessibility

There are a lot of tools that automatically detect the programming language used in code blocks and add proper syntax highlighting. For example: Highlight.js and google-code-prettify. Given that ...
5
votes
3answers
403 views

Permissions and Roles

I'm attempting to implement an interface for managing user roles. Each role can be allowed access to specific modules. Within those modules the user is also allowed access to specific activities. ...
5
votes
3answers
188 views

How to convince client to categorize personal stuff in MyAccount

We're doing an entire redesign of a website of a bank. (I made a simple scheme of the IA with some main categories -Insurance, Loans, CC, Bank accounts- in reality it's a bit more complicated) In ...
4
votes
3answers
255 views

What is Opinion based and fact based?

I attended a UX meetup today, the speaker was pointing out that UX is all about transforming an opinion based design to fact based. I really don't understand what is opinion and fact based ...
4
votes
5answers
996 views

UX and design spec

I am working on a big m-commerce project and trying to apply the principles of lean UX within my team. Unfortunately I am limited by the fact that the development team are not co-located with the ...
4
votes
6answers
254 views

Wouldn't it be a good UX practice to give hints to users to help them remember their passwords?

Although most of the places on the internet allow users to login with their existing Google or Facebook account, there are still many places where this is not an option. In such cases, remembering ...
4
votes
1answer
139 views

Sharing on Android

There are two ways of sharing on Android OS. One is using a box that contains the the sharing options. Another way is to use a dropdown list for the available sharing options. Both of them are ...
4
votes
3answers
217 views

Tree Forum vs Flat vs Stack Exchange style

I wonder what are the advantages \ disadvantages of the following three types of forums... Tree like forum One parent Thread that can have multiple child threads Each child thread can have multiple ...
4
votes
1answer
132 views

Are there any studies to support choosing either ascending or descending pricing tables for better conversion?

Currently I'm considering whether it is better to have the prices for my company as descending (i.e. starting with the highest) or ascending. The table is laid out horizontally and there are already ...
4
votes
5answers
228 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
4
votes
2answers
345 views

How do you decide what features to include in an app? [closed]

I am working on a mobile app with a developer. We want to keep the app simple, but I am more interested in making it an enjoyable/easier experience for the user verses only providing the nuts and ...
4
votes
1answer
95 views

Inline editing - does it work on small screens?

I am currently working on an app (phone size, not tablet yet) project that involves an extensive profile editing section. I am generally much in favour of inline editing patterns, as it removes the ...
4
votes
2answers
275 views

What are some of the best wire framing pracitices/guidelines for mobile first approach for an ecommerce website?

I'm working on redesigning a 90's ecom website - the goal is to make it mobile phone/tablet friendly and we have decided to go the mobile first way because the website has more mobile visitors. My ...
4
votes
1answer
337 views

Multiple selection filter

I am working on a design, however I have hit a bit of a roadblock on a multiple selection filter. There are set filter options to chose from, so the list will not be very long. I have created a basic ...
4
votes
5answers
451 views

Is 'usability' enough for a company portal?

I want to know if this argument is a common one that is made - as it's one I was intending to conclude a report with. I have been asked to advise on how to improve the usability of a company portal. ...
4
votes
1answer
234 views

How can we have usability and UX tests around PAN (personal area network) gadgets interfaces?

Our gadgets around us are changing and I think that it will continue for a while. I really wonder if there is a nice example about usability and overall experience testing methods for Personal area ...
3
votes
1answer
136 views

What does visual center mean?

I keep seeing "set the visual center," but all I can do is assume they mean set the style of a project, but I hate to assume. Any thoughts? Edit: It was in a role description. Google turns up ...
3
votes
2answers
142 views

What's it called when a post 'brings' in multimedia content from another site, like YouTube or Flickr?

I was just curious if there was a term? Is this a onebox? It seems like we have to explain it when there should be a term. Like this:
3
votes
3answers
154 views

What is the best way to deal with very long form labels?

I have very long labels in some forms, including forms in modal windows. There are some cases we have labels with more than 80 chars, which is bad because: Users need to read/track all the labels to ...
3
votes
1answer
117 views

Which way locks? / Which way is locked?

This is in regards to every lock that turns 90-degrees. Meaning, not combination locks and unconventional locks. Let's just restrict it to: Deadlocks Door locks The keyhole on the other side of a ...
3
votes
1answer
1k views

Hamburger menu for desktop website

I'm working on a new version of a corporate website. As it stands, it has about 6 different sections. Each of those sections have between 3 to 6 sub-pages. My nav is at the top of the page and looks a ...