A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.
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How to discover what users NEED and not what they WANT?
I have been thinking a lot about my favorite quote from Henry Ford:
If I asked people what they wanted, they would have said 'Faster Horses'. -Henry Ford
The trouble I have been having is that ...
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How to “force” users to upgrade their browser?
I couldn't think of a better title for this question, but please don't jump to conclusions - I don't really want to point a gun at my users heads!
I have a site that works well with the modern ...
