A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

learn more… | top users | synonyms (1)

1
vote
3answers
77 views

Forcing a user to sign up to download a file

I don't want to compromise the user experience, but I have been thinking about forcing my users to sign-up to download free files created by myself. Although, it may sound ridiculous, nevertheless, I ...
3
votes
3answers
159 views

Who are we designing for? The majority of our users or the users who bring in the majority of our revenue?

Just had one of my attitudes challenged: My attitude: We should be designing for our users. Yes, we need to have a good understanding of what else is going on in the market, understand what the ...
1
vote
1answer
66 views

Schedule time UX

What I am trying to solve from the above screen shot is scheduling update. With the new update "to" field is optional, and not required field and also the UI and wording is confusing as when Run ...
6
votes
4answers
155 views

Is it okay to use a font as a “signature” for a product?

I noticed that the Italian party Forza Nuova tends to use the same font through all their graffiti and handwritten propaganda in general (a few examples here). This suggested me the idea that the same ...
4
votes
3answers
287 views

When to ask a user to take an action multiple times vs. batching it?

Let's consider a "follow" type feature where a user can follow other users. The user lands on a page with a list of users they would potentially be interested in following. Like this: Users you may ...
1
vote
1answer
185 views

Recommend approach to create a form that needs to show unlimited rows

I'm designing a form web page where users need to insert data. Part of the form is the main form information but there is another part that takes unknown number of entered rows. Here is an example. ...
4
votes
3answers
371 views

How to allow users to position newly created items in a sortable item list

Background I have a list of items that a user can create, move around, edit and delete. Each item can be a different type such as a textbox field or a header. To create a new item or edit an ...
4
votes
2answers
176 views

Conditioning users

Playing around with my heat in my new Volkswagen GTI, I noticed when you press the heated seats button once, it starts you off with maximum greatness (3 / 3) press it again it goes down ( 2 / 3) (1 / ...
6
votes
3answers
3k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
0
votes
1answer
21 views

Is product material in a category or product title unnecessary

I am having another discussion with a colleague and the debate is now whether to create product categories based on product material, or to include the product material in the product title. The two ...
0
votes
1answer
59 views

What is the best way to indicate a “Sub Menu” on a non-traditional screen?

Currently my team and I are working on an interface where the user interacts with navigation buttons on the side of the screen. After conducting several usability tests, we are running into the ...
0
votes
2answers
31 views

Does catering to new customers affect returning customers

Often times you will see deals and bonuses given to new customers or first time users. These deals can be anything from sign up fees waived, deals on products, to a month free subscription. Of course ...
0
votes
1answer
46 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
2
votes
2answers
70 views

how will IOT (internet of things) influence UX Design [closed]

Been hearing and reading up a lot about how the internet of things will change the way we use the internet. As designers that are just getting used to designing for the increasing amount of mobile and ...
2
votes
1answer
146 views

Could banners not have an 'X' to close?

I'm designing a community page where once a new user logs in, there will be a banner on top that says something along the lines of: "Welcome, click here to learn more about the community" with a CTA ...
0
votes
1answer
29 views

Editing user permissions within a group?

I am creating a user management tool for scientific labs where there are three sets of groupings. Users on their own, Groups of users, and then Labs, where Users and Groups are given one of three ...
0
votes
1answer
55 views

Where would users expect to undo a major account change that was made outside of user profile page?

I operate a website for a facility that hosts a public resource for researchers. You can think of it as a shared computing facility. The website hosts several web-based tools that allows users to ...
0
votes
2answers
224 views

Correctly manage user's settings

I am working on a system that connects a client to a database. I am both in control of the client (written in C#) and the database (most functionality is written in pgSQL). Users have to log in in my ...
2
votes
1answer
89 views

Should I show the user how many views its content has received?

If the user uploads a content of any type (video,photo,url,text) should I show him how many times it has been viewed even though other parameters such as e.g. Kudos,Likes and Shares are available to ...
4
votes
1answer
55 views

How do users perceive the display of the number of other users currently viewing an offer (booking platforms)?

We are currently doing an expert evaluation of a booking platform for holiday accomodations. In this context, the question arose how users perceive the display of the number of other users currently ...
8
votes
11answers
395 views

Classifying users into beginners, intermediate, experts

In a survey, how can I find out about the experience of a user with a specific website? How can I classify the users into different types - novices/beginners, intermediate, experts? Are there ...
2
votes
2answers
67 views

User Flow for Multiple Types of Professional Users

For the website of a manufacturing company that markets to both B2B and B2C, my team is creating a "Professionals" section to provide resources to the professional markets that we serve. (Our website ...
2
votes
2answers
363 views

How do you write a UX “non-story” in agile - NOT a user story

My manager has asked me to create 1 or more UX stories for a project I'm about to begin. By a UX story, I'm not referring to the USER story (i.e. as an accountant I want to write checks so I can pay ...
1
vote
0answers
88 views

How do you write coachmark logic for first time user experience?

Are there any good resources for writing logic for a series of coachmarks? Specifically, actions that trigger a coachmark in a series, how long they are shown, when they are dismissed and how long it ...
33
votes
5answers
23k views

Preferred format to display negative currency (US English)?

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience and but some have ...
5
votes
6answers
322 views

Is there a need to develop for IE8 and earlier?

As a web developer, is it ok if I decide no longer to support ie8 and earlier. Google Chrome is the most popular web browser and IE is dwindling down. Plus, ie9 has been around for 4 years now. ...
0
votes
1answer
110 views

Is it okay to remind users about benefits and services of using my website (features) while they are completing “sign up” form?

Is it okay and not distracting to put some features beside a sign-up form? What's the best solution for a sign-up form like this? Please help I have translated the form for you to understand what ...
16
votes
9answers
3k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
18
votes
3answers
1k views

Making the user login again after registration

Simple question: is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the ...
0
votes
2answers
63 views

How to tell Users that a Tooltip lies behind a Text/Textbox/Image, etc.?

In my UI, I have a normal text headline that covers a block of checkboxes. Without further information I'm scared of users not knowing what to do with the window. My idea is to put a tooltip in the ...
0
votes
3answers
53 views

Moving onto next step when a selection is already made on mobile app

Working on a mobile app which prompts the user to select country and then select language during its 1st time load. In this 2 step localisation wizard (select country and select language) the action ...
0
votes
1answer
173 views

Datatable edit delete and new buttons placement

I am developing a web application which has a datatable in the user inteface. Datatable has got couple of common actions to do like the basic CRUD operations. The questions is how & where should ...
0
votes
2answers
70 views

How do I display a lot of account information in the Navigation bar?

My client wants to display several numbers: How much cash you have How much cash you saved How much cash you gave to charity My proposition was along the following lines. Just display your ...
15
votes
7answers
1k views

Making a Streak Visualization More Intuitive

I'm currently working on a website for tracking habit change. On the report page, I have goal cards users interact with in order to record their progress: The donut chart in this example is trying ...
1
vote
2answers
459 views

Translating progress /navigation bar in questionnaire into good mobile ux experience

I have a series of questions, aimed at being an enjoyable experience, with a nice solution for the desktop already worked out, using a styled navigation bar, which doubles as a progress bar for the ...
1
vote
5answers
54 views

What are the advantages of using a specific program for site maps and user flows?

I was wondering if there is a specific program where people make their user flows? Does it matter where or is it fine to use any?
1
vote
1answer
94 views

How do we encourage users to write reviews on product details pages

We're re-designing the product details page of a fashion e-commerce website. Until now we still haven't been able to get customers to consistently write product reviews. One way that we do this is ...
1
vote
5answers
87 views

Presenting both information and validation errors in the same form?

Can I show the 'info' and 'validation error messages' in the same page. Could you please give me your comments? Attached screen shot.
0
votes
0answers
19 views

Selecting many licenses for many users

I need an optimal way in the user interface to assign many licenses to many users. The catch here is , a user could already have had a license assigned to him/her. What i have here is a grid having ...
0
votes
2answers
87 views

Homepage Changes Based on Who is Accessing It

I am redesigning a homepage which has 10 places it can take you. Four types of people will be using this homepage. Person 1 can access elements 1, 2, and 3. Person 2 can access elements 3, and 4. ...
1
vote
1answer
241 views

Any best practices for displaying and setting complex user permissions for a web application? [closed]

What are some best practices or design recommendations for displaying and setting complex user permissions for a web application? The application has both page level and role level permissions.
23
votes
5answers
1k views

email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
1
vote
2answers
73 views

Incorporating fun into systems design [closed]

Is it possible to use the concept of 'fun' to make a system more effective? How can fun actually improve the functioning of a system? I am looking for clear, solid reasoning around how this might ...
0
votes
0answers
16 views

Is personas based on real users? [duplicate]

Today I met more than 10 users for a software which is going to be developed. Now I am trying to make personas but i am stuck. Should I pick one of them or just make a fake that covers all of their ...
13
votes
16answers
2k views

How can I get people not to put trash in recycling bins?

In my office space we have a main trash can and "recycling" can in the break room. They are simply two bins, with the same color, that are hidden in a cabinet. Outside of the cabinet are two ...
3
votes
1answer
101 views

How to gather “post-experience” user insights

I want to gather some user feedback about an application process. I was thinking it would be ideal to 1) do real-time usability testing and 2) gather some feedback from people who completed the ...
2
votes
2answers
145 views

Does the average web user know about Boolean algebra?

I am working on a product and it works based on building queries and logical expressions. I am faced with a dilemma to design the product. A simple to understand method without any AND/OR logic, ...
629
votes
16answers
101k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do. Context Before deleting an album, the user is asked to ...
3
votes
5answers
212 views

Is labeling my button as “Back” too general?

I have an application that has a variety of different panels on it (similar to a dashboard of sorts) and I'm struggling with how to inform my users about a specific Back button and how to label it. ...
2
votes
2answers
87 views

Drop down button or new dialog

I need to give the users the possibly to browse for a template in the program or on the computer. Which of the shown ways do you think is the best way?