A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

learn more… | top users | synonyms (1)

0
votes
2answers
218 views

Reasons to use traditional next button over Infinite Scrolling [duplicate]

To browse through the various pages , Infinite Scrolling has been touted as a better alternative to the traditional next page icon because of a better user experience. It much easier to scroll down ...
0
votes
2answers
112 views

What is the best way to let users understand what widget's function about?

Ok, let say u developing an application, there are a lot of widgets on it like (CheckBox, RadioButton, Button, List....) Sometimes the name of widgets telling what it is about. Ex: There 2 ...
1
vote
4answers
100 views

Do I need to create specific country personas for an international website?

I'm creating personas for an international website. The users from two countries, France and the UK, will use the same website to exchange money. There are specific segments of personas that I need ...
6
votes
1answer
654 views

What are the best ways to interview customers to derive needs?

I have just started a new project and I am going to be speaking to customers directly to try to derive needs for a new version of the software application. I have not done this before. Some of my ...
0
votes
0answers
69 views

How to triangulate web metrics data?

I'm working on redesigning an old e-commerce website. After running a few qualitative user research studies, three designs were identified to be AB tested. The basic data seems inconclusive based on ...
5
votes
3answers
234 views

Why do we need a friend/follower count?

I am working on a mobile app that will have a friends and follower feature. Should a user's profile page display how many friends they have and how many people are following them? What advantages ...
8
votes
3answers
294 views

Do we lose touch with our users? [closed]

I showed the hamburger menu icon ☰ ☰ to my wife (and living with me she's quite computer literate). But she couldn't make sense of the hamburger menu. "There's two of them, one each ...
602
votes
16answers
95k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do. Context Before deleting an album, the user is asked to ...
1
vote
2answers
70 views

Navigation: category pages (each describing briefly all the n. products of that category) are evil?. And how would you test without real users?

Suppose you have to design a website that shows 3 kinds of product and each category has up to 4 differente products. In the main menu you have the 3 dropdown menus each labeled with the relative ...
3
votes
3answers
390 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
3
votes
3answers
216 views

Force a user to take an extra step between performing important actions

The question is, if a user is performing an important interaction multiple times, is it good or bad to make them take an extra step in-between? And more broadly, what responsibility does a UX designer ...
1
vote
1answer
954 views

Prevent Active Directory password expiration when user never logs in

Let's assume the following in a hospital: Each nurse has her own Active Directory user, with a password. The password expires automatically 90 days after the password was set. A nurse uses her own ...
6
votes
1answer
255 views

What is the best format to capture addresses for a universal user-base?

What is the best and most usable format to capture address information from a universal user base? I was thinking to have the system detect the country by IP address and have that selected by default, ...
3
votes
2answers
105 views

What are appropriate fields for a job board profile? [closed]

I'm not sure if this fits quite into the category of UX, however I'm currently in the process of designing and developing a job board site for a specific industry which also gives employers the ...
2
votes
1answer
185 views

Where and when to prepare the user stories in Agile development?

I'm using Mobile-D which is a substance of Agile methodology. I've been asked to prepare the user stories. So in case you are familiar with Mobile-D, please tell me in which phase I must add the ...
51
votes
12answers
4k views

Preventing users from closing browser tab. Bad idea?

I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like: "are you sure you ...
2
votes
1answer
133 views

When doing user studies of paper prototypes should you wait till one fails or test in parallel?

So lets say you want to see how confusing a first go at your user interface might be. (new its never been released to the public before). your before the steps at which you might do a heuristic ...
2
votes
2answers
171 views

Best way(s) to register a user, including a file upload on mobile [closed]

I'm creating a form for a site which requires, as part of the registration, the user to upload a file (a CV/ resume). I'm looking for suggestions on the best way to handle this, i.e what if they ...
0
votes
1answer
739 views

How to prepare “user task” table for usability testing?

Nancy J. Wahl's article: student-run usability testing mentioned 8 steps for preparation of usability testing. Not to forget that he adopted them from Branghan's website. The third step is to ...
3
votes
7answers
536 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
2
votes
1answer
140 views

Should I have users look for stuff that isn't on my intranet? Testing when users give up

-This is why I'm asking. Skip to TLDR if you just want what I'm asking- We're in the early stages of getting ready for redesign of a massive messy intranet using modern design principles. One of the ...
12
votes
5answers
440 views

OR & AND representations for the non technical user

So lets say I am implementing a searcher that people would use to check fantasy football teams and their roster (a fantasy football team can have 8-12 players that each user selects from all of the ...
1
vote
1answer
158 views

single radio button vs 2 radio buttons vs checkbox

I am having a user enter search terms to search a document. The issue of how to have them determine if that term is case senstive when being used. OPTION 1 - I was thinking to make it a dropdown ...
1
vote
1answer
129 views

UX & psychology [closed]

What, if any books / blogs or white papers are there for pyschology with UX? Mainly books that deal with principles such as scaricity, framing, authority & salience. Any help would be greatly ...
1
vote
2answers
124 views

Tips for a “New Project” dialog

I am designing a new project dialog for my Database deployment application. The dialog should present the user with the list of possible project types (On the screenshot these are on the left column: ...
1
vote
2answers
171 views

What is meant by context of user?

I regularly hear comments about "understanding the context" What is meant by this - is it the how, when, where, why, who, what of a users experience. This may sounds obvious, but I'm interested to ...
7
votes
4answers
351 views

Tracking Shipment Progress

I am currently in the process of designing an application where customers can log on and see a list of all of their existing orders and view where the current transit progress is. Just like FedEx or ...
1
vote
2answers
173 views

How to display 256MB of data in a user-acceptable time?

Currently we have a buffer that is 256MB of data. Displaying all that at once is out the question since it will take a long, long time. I thought of dividing the 256MB in chuncks of 64MB each, then ...
6
votes
4answers
1k views

User tasks vs. user goals?

Can someone shed some light on what are specific differences between user tasks and user goals? Personas focus on goals while market segment focuses on tasks. I'm unclear on what exactly "tasks" ...
3
votes
2answers
511 views

Best Practice when dealing with long user first names in UI

For the app I am currently developing, I have a vertical navbar which contains the main menus required for the user. One of the menus is for User Admin, which is a profile picture with the User's ...
1
vote
2answers
457 views

How to create a business directory without business owners' explicit consent?

I'm working on a business directory for my city, and seeding it with public information (data that was already available in the web or in physical directories which anyone has access to see). I know ...
3
votes
1answer
300 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
5
votes
2answers
178 views

Pop-ups once a month for asking users their status

We are developing a SaaS application that is currently in beta testing. Our clients are not end users but B2B, so in the beta they have asked us if we could add a pop-up that will ask end users to ...
6
votes
5answers
194 views

Expectation Management

I'm struggling to convince the team of developers I work with to let me show users mockups to explore ideas and make sure we understand their requirements fully. Although I swear that I will ...
1
vote
4answers
171 views

Display + Ordering Issues w/ Inventory at Two Warehouses

I am building out an e-commerce site for a screen printing ink manufacturer. They have around 300 SKUs and warehouses in two locations - one on the east coast, one on the west. Generally when ...
8
votes
2answers
367 views

How should I user test teenagers? (Under 18)

I'm currently working as a UX design intern at an organization that revolves around motivating teenagers. One of my big projects for the summer is to help my supervisor get our user testing program ...
3
votes
2answers
283 views

What are the key elements for clarity and simplicity of a web application GUI?

We work on a web application. We have spend more than two month to simplify every process and workflow. Now, we would like to make the User Interface looking more simplier and clear, working only ...
18
votes
2answers
433 views

Verification of consequences

I have a situation where a user is about to do something with consequences important enough that it's imperative they understand them. In this particular case they are about to revoke their right to ...
15
votes
4answers
675 views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
30
votes
7answers
2k views

A better condom user experience

The lack of use of condoms is one of the most critical issues in global health today. However the problems with condoms have little to do with how effective they are when used. Instead the problems ...
0
votes
1answer
119 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
13
votes
1answer
186 views

What are some good ways to ban people?

I'd like to implement several types of ban of my website, not just the "classical one" (i.e. being unable to log in). My website is a Q&A one, if this can help. Some time ago, I read an article ...
5
votes
2answers
107 views

In a website, how to make two segments of users follow the desired path

I was asked to design a website for a company that has two different segments: B2C (business to customers) and B2B (business 2 business)... The company says both segments are equally important. How ...
9
votes
3answers
131 views

Can we assume users know the devices they're working on?

I'm developing an iPhone app that uses pretty standard UI, follows Apple's human-interface guidelines, and in some cases imitates behavior as seen in stock iPhone apps. For example, a table view from ...
6
votes
3answers
265 views

Are there names for patterns within UI styles?

Are there names or guides to classify similarities or reoccurring style patterns within UI? For example, Retro, Legal, etc. Example of UI patterns used in login forms: Indented outlines ...
3
votes
3answers
289 views

When user testing, how important are representative users?

I work at a company where we design software that, in most cases, is targeted at leasing agents in the multi-family housing industry, a very specific group of people. When I want to go about testing ...
2
votes
2answers
121 views

Adding restrictions vs. adding options

I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort. What I want to know here is, ...
15
votes
3answers
7k views

What are the real differences between UI/UX and front-end development?

front-end developer here. I'm working in a tiny startup: one back-end developer and me as the front-end developer. My boss is calling me UX boy since I've worked there, even if I don't specially ...
9
votes
1answer
210 views

What is a great way to display a user's email address in a small amount of horizontal space (in a user card)?

I'm designing an area of an app that needs to display users in a certain group. To save space while providing larger (more recognizable photos), I've decided to use a "card" style with photo above ...
6
votes
2answers
280 views

Adding a new feature to an existing website

There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.." I am convinced there is more of a subtle ...