A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

learn more… | top users | synonyms (1)

3
votes
1answer
44 views

How to gather “post-experience” user insights

I want to gather some user feedback about an application process. I was thinking it would be ideal to 1) do real-time usability testing and 2) gather some feedback from people who completed the ...
2
votes
2answers
112 views

Does the average web user know about Boolean algebra?

I am working on a product and it works based on building queries and logical expressions. I am faced with a dilemma to design the product. A simple to understand method without any AND/OR logic, ...
0
votes
1answer
24 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
11
votes
16answers
927 views

How can I get people not to put trash in recycling bins?

In my office space we have a main trash can and "recycling" can in the break room. They are simply two bins, with the same color, that are hidden in a cabinet. Outside of the cabinet are two ...
0
votes
0answers
29 views

User Journey Maps: Having different states for one screen [closed]

I want to prepare a user journey map for a mobile app, and I have two types of users: Free User Premium User I have an application treating its users differently based on their account type; and ...
3
votes
5answers
203 views

Is labeling my button as “Back” too general?

I have an application that has a variety of different panels on it (similar to a dashboard of sorts) and I'm struggling with how to inform my users about a specific Back button and how to label it. ...
8
votes
5answers
513 views

Visual reference for user impersonation feature

Right now, when a user logs in, on top of the page it shows it's nick name and an exit icon to sign out. I'm about to implement an "impersonate user" feature and I was wondering how to make it clear ...
0
votes
0answers
17 views

Address user in first, second or third person [duplicate]

Are there any guidelines for which kind of sites should address their logged-in users in first, second or third person? When should direct references be avoided? Do these recommendation apply to all ...
0
votes
1answer
28 views

Process layouts and userflows

I was wondering if there is a difference between process layouts and userflows when it comes to ux? Or are they the same but can be mentioned in either name?
1
vote
2answers
378 views

What is a good user interface to allow people to enter in column headings?

I have a website where you can enter in some inputs and a report comes out. You can then save any report and load it up in the future with all your settings. I have one example where you can create ...
6
votes
2answers
89 views

Rules that enforce reciprocation - What is this principle called?

In certain websites or communication apps users are often forced to enable certain settings so that they are able to see others actions. For example, LinkedIn shows Who's viewed your Profile only ...
3
votes
2answers
40 views

How to display languages in a complex social media similar url structure?

Here is the summary of the contents of the website: There is a single page for every business per country. Every single page is available in different languages. There are users that can log in to ...
1
vote
2answers
109 views

Best practice for location based URL structure?

I have a website like Zomato. There are restaurants, and each restaurant has a page based on the country it's located in. One restaurant in the US can have the same name as another in Switzerland, but ...
2
votes
2answers
75 views

Drop down button or new dialog

I need to give the users the possibly to browse for a template in the program or on the computer. Which of the shown ways do you think is the best way?
14
votes
5answers
1k views

Best Practice Users and Businesses URLs

I need help in figuring out what is the best URL structure for my website. On the website, I’ll have pages for users and business and would like to give each a custom profile URL. Here are the ...
0
votes
1answer
44 views

Homepage Changes Based on Who is Accessing It

I am redesigning a homepage which has 10 places it can take you. Four types of people will be using this homepage. Person 1 can access elements 1, 2, and 3. Person 2 can access elements 3, and 4. ...
3
votes
1answer
106 views

when to use sitemaps and userflows

When making a website should you choose sitemaps, userflows or both? Are sitemaps used only when navs feature sub navs when hovered?
0
votes
1answer
62 views

How do i decide how the same website behaves in two different tabs in one browser?

See this is very interesting issue. User on my website uploads a design for 3D printing and then we offer him different prizes for different materials. For an example, if you upload a model and want ...
1
vote
4answers
38 views

What are the advantages of using a specific program for site maps and user flows?

I was wondering if there is a specific program where people make their user flows? Does it matter where or is it fine to use any?
3
votes
2answers
61 views

Easiest way to create accounts for users

I am currently creating an iPhone app, and I'm almost done with the whole process. One of the last features I'd like to add is for users to be able to review an object, rate it (on a scale of 1-5), ...
1
vote
1answer
41 views

What are the points we should consider to make the Mobile UI compatible with single thumb usages? [closed]

What are the points we should consider to make the Mobile UI compatible with single thumb usages? other than the most suggested point by everyone and Apple Guideline that that tap size should be 44px. ...
15
votes
7answers
2k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
1
vote
2answers
60 views

iOS - Create Username / Validate? Email? [closed]

So this question is whether or not to use a username or email @signup for an iOS application. I referred a little to this article Registration: Username and password or email and password but wanted ...
4
votes
2answers
110 views

Is creating a user persona for a personal project needed?

Do you need to create a user persona for a personal project that you are going to add on your portfolio? I ask because if you do create a user persona, it will basically be invented and assuming since ...
1
vote
3answers
145 views

Automated way to verify user identity

Whats the best way to get people to verify their identity for the purpose of preventing fake accounts on a social site. For example, Zoosk does the following: Members who choose to verify their ...
41
votes
15answers
7k views

Why are keyboards still the predominant input device? [closed]

While reading about the history of the computer keyboard I was a little surprised to hear that it is still the primary interface between humans and computers... Despite the development of ...
1
vote
1answer
127 views

Any best practices for displaying and setting complex user permissions for a web application?

What are some best practices or design recommendations for displaying and setting complex user permissions for a web application? The application has both page level and role level permissions.
4
votes
1answer
95 views

What should a good error email look like?

Upon errors in my applications, I'm sending out error emails. Both, developers and administrators get them. The huge amount of "information" inside the emails tend to make them helpful for ...
2
votes
1answer
45 views

Multi purpose form or separated entities?

I am developing an application where the user will have to acquire a lot of data records. Each such record will represent a person. The user can choose between 2 different types of persons to add and ...
5
votes
2answers
112 views

How long of an initial load time are users willing to endure if it means faster access later?

I am creating a website where I output 10 posts when user comes to the website and then I fetch +10 more if they click the button to do so. I output each post in two parts - the main one and the ...
1
vote
5answers
224 views

What should I call users who are not banned?

I'm writing an application to manage users. To avoid clutter, I want to create two tabs: Users and banned users, which is going to look like this: What should I call users who are not banned?
1
vote
0answers
14 views

Is it a good idea to expire passwords after a time relative to their complexity? [duplicate]

Is it a good idea to expire passwords after a time relative to their complexity? Is it a good way to teach users to use secure passwords? (relevant xkcd: correct horse battery staple) I'm thinking of ...
0
votes
1answer
63 views

Is mac's Invisible scroll a good UX? [duplicate]

I've recently seen latest mac os is having invisible scroll bars which will be visible only once your mouse comes onto it. I think it is a bit tough for the user to know if there is a page overflow or ...
1
vote
3answers
95 views

Correct way to verify a users identity on a serious site

I need a way to verify a users identity because my web site handles peer to peer buying and selling and I would like to minimize the amour of fraudulent users posting fake listings and never shipping ...
-1
votes
3answers
133 views

Is the cost of creating a separate website for vision or motor impaired users higher than trying to make existing websites accessible?

A little bit of background (feel free to skip): There are a lot of government regulations being put in place to prevent issues with website accessibility under various anti-discrimination acts in the ...
0
votes
1answer
43 views

Where would users expect to undo a major account change that was made outside of user profile page?

I operate a website for a facility that hosts a public resource for researchers. You can think of it as a shared computing facility. The website hosts several web-based tools that allows users to ...
0
votes
1answer
57 views

User available at times

I was looking trough some answers best practices on 'user availability' or whatever it's called. Let's say I'm a user renting out or providing some kind of service. Let's assume this is my side job. ...
4
votes
6answers
363 views

Why should a user complete a user profile?

In the design and implementation of user profile UI, the following questions seem unavoidable: What is the benefit to the user of completing a profile page? What is the benefit to the site? Why ...
0
votes
0answers
23 views

Create and Modify

The use of cards being common now, can the use of icons for created and modified details increate the understanding or should we go for textual contents?
0
votes
2answers
75 views

Personal Websites - Simple or Animated, how to balance between creativity and content-ambiguity? [closed]

Personal websites are a space to showcase personal skills, and show passion about different things, whether by writing articles, or building things. Animated websites, sometimes, are hard to be ...
4
votes
2answers
216 views

How does changing method of requesting reviews for mobile apps affect the ratings?

I am looking for statistics on how changing how you ask users to rate your mobile app can drastically change user ratings. Other questions have just asked for ways, pros or cons, but I am ...
0
votes
4answers
94 views

How to do User Research when interviews are impossible?

User Research is the heart of UCD and UX, most of time my clients requesting my job as UX Specialist "Remotely", and I wonder what is the best working methodology to do User Research when interviews ...
3
votes
4answers
878 views

POS - Informing the user when closing a transaction day

Our current system flow on closing a transaction day is by showing a yes-no message box that informs the user if it will close a particular transaction day. But still some users made mistakes and ...
2
votes
1answer
76 views

UX Documentation and sign off

I have a query on UX documentation. The company I work for build wireframes & interactive prototypes using Axure. However to document the work we use InDesign templates as the docs are branded. ...
41
votes
9answers
8k views

Might a design be “too good” for users that expect a low price?

I am working hard on the new design of an online shop using all the best practices. But I had this strange thought: What if a design is so good that it worries the user? When you see something well ...
1
vote
1answer
52 views

Should I require user verification before publishing article?

I am currently developing a website that's all about used written content. Users write columns that will be available on the website, thus giving them a place to be read. In the old version of my ...
0
votes
1answer
56 views

Questions relevant to User Permissions / Feature Flags?

I'm currently working on a user permissions project for a SaaS product. It will be used to manage multiple users within our product and needs to obviously have some sort of hierarchal system to assign ...
0
votes
2answers
32 views

How to present the user a way to save which view of the homepage they want to see?

I want to give the user the ability to select from 5 different homepage views and save it as their default (in a cookie). The views are based on the type of user they are: generic parent student ...
0
votes
2answers
60 views

Is using rounded and cornered icons in the same menu a bad practice?

Title says it all. I don't know what to do. I am neither able to find the right icon pack, nor I am able to design them myself. I've been looking for icons since the morning. Is that a bad practice ...
0
votes
1answer
35 views

How should adding a title be presented in a blog post editor?

I'm currently making a blog, and the blog will use markdown for posts. Adding a title with markdown could be confusing for some, so I'd like to have a button that says, for instance, Add Title, but ...