A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

5
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2answers
208 views

Anything I could do to improve my sign up form?

So I think that I'm finally at a point where I can say that my sign up form for desktop users is pretty much done. I've tried to make it user friendly at first sight by keeping it as short as ...
3
votes
1answer
83 views

Best practice to include developer's area inside user's account options

In this concept, normal users see an option for "signing up as developer" then they would receive access to developer's options. the normal way I assume is like this: But I think of some ...
0
votes
1answer
48 views

How to source the initial requirements for an app?

I have an app idea but do not know how to do an initial requirements documentation. Do I do a survey based on what features I think would be good? Do I do a competitive analysis? I have no budget to ...
-1
votes
0answers
21 views

Case study focused on User research for app

I am looking to get examples of a case studies/ methodology for an app which explains the process that is focused on the user research part of gaining insights. A step by step approach which would ...
-1
votes
0answers
29 views

method to do user research in initial stages

Which is the best method to do user research for app in the nascent stages of the product? There is hardly any budget to do extensive testing. Limited time and Limited budget. Need the information to ...
1
vote
4answers
147 views

Display + Ordering Issues w/ Inventory at Two Warehouses

I am building out an e-commerce site for a screen printing ink manufacturer. They have around 300 SKUs and warehouses in two locations - one on the east coast, one on the west. Generally when ...
3
votes
1answer
97 views

Input “Infinite Value” option in spin control

In my UI if a user selects to allow multiple mapping, he checks the check box next to “Multiple Mappings”. When this check box is selected, “Maximum Content Limit” option becomes enabled. Here user ...
0
votes
1answer
67 views

Translating progress /navigation bar in questionnaire into good mobile ux experience

I have a series of questions, aimed at being an enjoyable experience, with a nice solution for the desktop already worked out, using a styled navigation bar, which doubles as a progress bar for the ...
39
votes
9answers
2k views

How much information should you ask for when users register?

So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration? On one hand, it would be easier for the users to enter only personal ...
0
votes
1answer
50 views

How to recruit engaged users for mobile apps usability study?

We're looking at redesigning our mobile app and we are also looking at adding new features. To evaluate some of the ideas, I'll need to recruit users that are familiar with the app and/or users who ...
11
votes
10answers
1k views

What fields to drop from the registration form?

Our current registration form is too long and some fields should be cut off. In other hands all most of these are looking important excepting 'Tell us something about yourself'. Currently used fields ...
0
votes
1answer
85 views

Filtering results in a given radius

I have the following structure on the server : Parent -> child object. I have around 30-40 parents which each parent has 1-10 childs. A user can search children at a given point in a given a radius, ...
21
votes
6answers
1k views

Why do ATM's not adjust to the user?

There are lot of questions on here about cash machines, and the poor user experience around them. The question is, Why Don't Cash Machine Automatically Adjust to the Person Using It? For example, ...
535
votes
15answers
84k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do. Context Before deleting an album, the user is asked to ...
0
votes
1answer
76 views

What is the best way to let users understand what widget's function about?

Ok, let say u developing an application, there are a lot of widgets on it like (CheckBox, RadioButton, Button, List....) Sometimes the name of widgets telling what it is about. Ex: There 2 ...
4
votes
3answers
111 views

Customer logged in - Show dashboard on homepage

This is something I have been struggling with and overthinking. SCENARIO I have a website where customers create accounts, log-in and work in a dashboard to create and post items.The homepage simple ...
1
vote
2answers
120 views

Automatically end an exam when the test taker achieves the minimum passing score?

And possibly even end the exam automatically when the user has enough wrong answers early enough? My "written" learner's permit exam was on a computer. There were 20 items, and I got stopped right ...
0
votes
1answer
59 views

Does “Enter” key action is required for web form submission? [duplicate]

working on web form with 5 fields, once i fill all the fields, i usually clicks the submit button. Is necessary to give similar action to "Enter" key for submission?
2
votes
3answers
82 views

What welcome text to use when user name not known?

What is generally recognised as the best way to handle a welcome message for a user whose username may not be known? In my menu I have a "Welcome " title, with the user's photo but thinking ...
0
votes
4answers
157 views

Why do call centers suck so much, and why do people hate them? [closed]

Question: Why do people hate call centers? What is it about call centers that make them a user experience nightmare? Call centers are clearly an effective means of doing business, otherwise they ...
1
vote
2answers
58 views

Best way to assign users and groups to tasks

I have an application where i want to assign users to a specified task. There are a lot of application that do that with two lists where available and assigned users are located. Is this best ...
4
votes
2answers
251 views

What is a good UI metaphor for switching roles user plays in the application?

I am building a conference/tradeshow application where a user can assume multiple roles within the application and within a particular conference. For example a user can be an attendee, and have ...
3
votes
1answer
244 views

Displaying internet connection error message on application

We are designing a new android application. The app is in its initial stage of architectural design and UI definition. One of the main question is how to display internet connection error message, On ...
1
vote
1answer
54 views

disable ALL cookie warnings [closed]

What might be an effective way to universally block or auto-accept all cookie warning banners before the web browser shows them? Eg. Does a userscript (Greasefire/Tampermonkey) exist find and thwart ...
1
vote
1answer
112 views

Are terrible-looking skins still considered friendly? [duplicate]

I use the word "skin" quite liberally here to also include website design, and assuming that all usability aspects (wording, placement, readability, input element choice, etc.) have been addressed and ...
1
vote
2answers
115 views

using subtle animations for page transitions in single page apps?

In so-called "single page applications" for the web, I am seeing a trend, especially in demo applications, where any navigation between sections of the application/site involves a css animation of a ...
1
vote
1answer
51 views

Blocked User Functionality

We have an iOS app that lets user post and share content. An admin can block certain users. Once a user is blocked the content they have posted will not be visible to anyone else. Additionally, we are ...
5
votes
2answers
113 views

Is it okay to use a font as a “signature” for a product?

I noticed that the Italian party Forza Nuova tends to use the same font through all their graffiti and handwritten propaganda in general (a few examples here). This suggested me the idea that the same ...
4
votes
2answers
438 views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
28
votes
17answers
985 views

All my users are from Afghanistan; or, how to get users to correctly fill out a form

I have a website with a form users fill out to create an account. Following advice from this forum and other places I am asking for only the minimum required information to create an account, i.e., ...
0
votes
3answers
64 views

Start by search or define the function you need first?

The project I am working with is a desktop application linked to a database system. This application is used to search for a record and either update information or utilise some of the information ...
4
votes
5answers
165 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
48
votes
12answers
3k views

Preventing users from closing browser tab. Bad idea?

I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like: "are you sure you ...
5
votes
6answers
1k views

What is the name of someone who does not know how to use a computer or the web?

People who cannot read or write are named "illiterate". Does a word exist to qualify someone in the same position but about using a computer or a web application? This term would be really usefull ...
11
votes
5answers
3k views

Why not use ellipsis to ask the user?

I'm using ellipsis in titles to ask the user. Something like this: I have also this alternative (more traditional): What do you think is the most intuitive for the user? Do you have another ...
1
vote
2answers
121 views

How do you write a UX “non-story” in agile - NOT a user story

My manager has asked me to create 1 or more UX stories for a project I'm about to begin. By a UX story, I'm not referring to the USER story (i.e. as an accountant I want to write checks so I can pay ...
3
votes
3answers
339 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
1
vote
4answers
427 views

Why do mobile apps use animated transitions?

So many mobile apps are using animated transitions (much like the web was using flash animations in the early 2000s). In a desktop internet browser, clicking a link on a web page takes you to the the ...
1
vote
2answers
54 views

Navigation: category pages (each describing briefly all the n. products of that category) are evil?. And how would you test without real users?

Suppose you have to design a website that shows 3 kinds of product and each category has up to 4 differente products. In the main menu you have the 3 dropdown menus each labeled with the relative ...
0
votes
2answers
115 views

Reasons to use traditional next button over Infinite Scrolling [duplicate]

To browse through the various pages , Infinite Scrolling has been touted as a better alternative to the traditional next page icon because of a better user experience. It much easier to scroll down ...
6
votes
1answer
294 views

What are the best ways to interview customers to derive needs?

I have just started a new project and I am going to be speaking to customers directly to try to derive needs for a new version of the software application. I have not done this before. Some of my ...
0
votes
0answers
44 views

How to triangulate web metrics data?

I'm working on redesigning an old e-commerce website. After running a few qualitative user research studies, three designs were identified to be AB tested. The basic data seems inconclusive based on ...
5
votes
3answers
180 views

Why do we need a friend/follower count?

I am working on a mobile app that will have a friends and follower feature. Should a user's profile page display how many friends they have and how many people are following them? What advantages ...
0
votes
0answers
18 views

Numeric Keypads [duplicate]

I've always wondered why some devices have numerical keypads with the '1' in the upper left (like a telephone) and others have the '1' in the lower left (microwaves, etc). Are there different names ...
7
votes
3answers
204 views

Do we lose touch with our users? [closed]

I showed the hamburger menu icon ☰ ☰ to my wife, and living with me she's quite computer literate. But she couldn't make sense of the hamburger meny. "Theres two of them, one each ...
22
votes
4answers
7k views

Preferred format to display negative currency (US English)?

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience and but some have ...
57
votes
23answers
4k views

Better term for “user” [closed]

I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the ...
1
vote
1answer
505 views

Prevent Active Directory password expiration when user never logs in

Let's assume the following in a hospital: Each nurse has her own Active Directory user, with a password. The password expires automatically 90 days after the password was set. A nurse uses her own ...
2
votes
1answer
158 views

Where and when to prepare the user stories in Agile development?

I'm using Mobile-D which is a substance of Agile methodology. I've been asked to prepare the user stories. So in case you are familiar with Mobile-D, please tell me in which phase I must add the ...
3
votes
3answers
173 views

Force a user to take an extra step between performing important actions

The question is, if a user is performing an important interaction multiple times, is it good or bad to make them take an extra step in-between? And more broadly, what responsibility does a UX designer ...