A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.
15
votes
4answers
341 views
When is it appropriate to ask User confirmation?
A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
4
votes
3answers
833 views
Best/Standard Practices for Creating & Building Help Files for End User
Anybody know of any best or standard practices for creating help files/guide for software for the help of the end user?
This is a software that has many features and options where the user would need ...
4
votes
3answers
192 views
Is there really a content strategy just for mobile?
I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
2
votes
2answers
74 views
Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?
As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
5
votes
3answers
110 views
Walk the user through initial data entry after the first login
Are there any guidelines or set of best practices on how to implement the initial data entry after the user has logged in for the first time? For example, I'm thinking of a web application for ...
4
votes
4answers
120 views
Reinventing a habitual process: When can it be justified?
A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons:
The process can be simplified
The process can become a experience unique to a certain ...
5
votes
1answer
114 views
Is task-based the same as user-centric?
Well, I think that the question is self-explanatory.
In order to explain something to someone in the office I used task-based instead of user-centric and I was surprised. I'm usually complaining ...
8
votes
4answers
280 views
email field or username for logging in an application?
What is the best solution for an app : Email or username field?
I like email because:
it's unique
user will easily remember
it's personal (which can be a disadvantage sometimes; Multiple users on ...
5
votes
5answers
383 views
Will users understand the concept of “version zero”?
I've written a piece of software, and am trying to decide whether to call it version 0.0.0.0 or version 0.0.0.1.
Logically speaking, it is version 0.0.0.0, and the system tool I am using allows this ...
5
votes
5answers
440 views
What is the name of someone who does not know how to use a computer or the web?
People who cannot read or write are named "illiterate".
Does a word exist to qualify someone in the same position but about using a computer or a web application?
This term would be really usefull ...
55
votes
8answers
2k views
Handling the death of a user
Are there any common practices for handling the death of a user? How should the claim of a death be verified? How should the deceased user be "visualized" or otherwise indicated on their ...
0
votes
1answer
40 views
The right to remove an account, or change the username [duplicate]
The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience.
As an experiment, I'm ...
6
votes
4answers
154 views
Introducing usability into a large Government organisation
I'm hoping you can help me. I've been allocated the role within my organisation to look at how we can improve the usability of our systems. I'm not from a UX background at all so this is proving quire ...
17
votes
6answers
3k views
Preferred format to display negative currency?
Which would be the more readable way to format negative numbers:
-$99.99
($99.99)
Some other format I haven't considered
Details:
Most of our user base has finance experience and but some have ...
12
votes
5answers
591 views
Why Not Use a Real Person as a Persona?
My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic.
If that's the case, in what ...
6
votes
3answers
190 views
Are there names for patterns within UI styles?
Are there names or guides to classify similarities or reoccurring style patterns within UI? For example, Retro, Legal, etc.
Example of UI patterns used in login forms:
Indented outlines
...
1
vote
2answers
64 views
Adding restrictions vs. adding options
I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort.
What I want to know here is, ...
3
votes
2answers
298 views
Enterprise Social User Interview Questions?
I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
8
votes
1answer
110 views
What is a great way to display a user's email address in a small amount of horizontal space (in a user card)?
I'm designing an area of an app that needs to display users in a certain group. To save space while providing larger (more recognizable photos), I've decided to use a "card" style with photo above ...
4
votes
2answers
131 views
Adding a new feature to an existing website
There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.."
I am convinced there is more of a subtle ...
23
votes
17answers
719 views
All my users are from Afghanistan or how to get users to correctly fill out a form
I have a website with a form users fill out to create an account. Following advice from this forum and other places I am asking for only the minimum required information to create an account ie. ...
4
votes
3answers
149 views
How to wireframe an efficient UI when the project manager refuses to spend time to conduct user research?
I often have to face this situation. I'm asked to wireframe UIs without having any information about the final users (their profiles, needs, preferences, and key tasks).
First, I usually study ...
3
votes
3answers
126 views
What is a good UI metaphor for switching roles user plays in the application?
I am building a conference/tradeshow application where a user can assume multiple roles within the application and within a particular conference. For example a user can be an attendee, and have ...
0
votes
2answers
96 views
What are good online resources for testing designs of an IPhone app? [closed]
I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
7
votes
3answers
373 views
How design a dashboard for mutiple-role users?
I'm developing a dashboard for a client, and we have some users who fit into multiple roles within the company, ie. a Project Manager and a Department Manager. In this case they function as two ...
3
votes
2answers
80 views
Login using one of two mutually exclusive fields
I'm creating a web site that requires users to log in using either their email address OR mobile number.
What is the best way from a UX point of view to indicate that only one of the fields should be ...
1
vote
3answers
304 views
How to depict a bottomless pit from a top-down perspective [closed]
I have an top-down perspective android game that uses opengl-es. In the game, the user moves around a cylinder to navigate obstacle courses. I have implemented a jump effect (user flicks the screen up ...
1
vote
5answers
199 views
Can users get angry if their posts get deleted automatically due to storage limitations?
I am making a web app similar to 4chan (for a very specific audience), but due to database storage limitations (currently at most 5 MB), the app needs to delete old posts by anonymous users to prevent ...
1
vote
4answers
103 views
questions at the end of a user study (an online simple game) to see if they enjoyed the study or not [closed]
I have a question.
I am running a user study which is a simple online game. I am looking for a set of standard questions to ask the users at the end of the study to see if they enjoyed the study or ...
1
vote
1answer
63 views
Design for users - Preliminary tests / methods?
Usability seems to be placed, after the application is developed.
What methods should we look at, when we want to build a user centred application, before we actually create a version for users ...
2
votes
1answer
225 views
What is the difference between Scenario and User Journey?
I have been doing some research in order to understand what is an scenario and what is a user journey. As I understood, after you develop your personas then you can create the scenarios for each one. ...
2
votes
2answers
104 views
Identifying a fair and representative set of users for interviews and persona development
How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on?
I want to make sure that the people we ...
8
votes
3answers
316 views
Maximum amount of people in a single chat room
Ok, is there a number, an ideal or a maximum amount of people that can participate in a single real-time conversation? Something similar to the Dunbar's number.
I'm asking this because I'm developing ...
2
votes
2answers
134 views
Benefits of testing at a wireframe prototype stage rather than design stage?
Trying to convince internally that testing at an interactive prototype stage will be more effective at ridding usability issues than at a design stage. What are the benefits of testing early other ...
3
votes
1answer
51 views
Edit user modal box [duplicate]
Possible Duplicate:
Expressing that new password is optional
I have built a simple user management system on my webserver. There is a list of users, each of which is either "Administrator" ...
13
votes
2answers
550 views
Making the user login again after registration
Simple question: is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the ...
0
votes
4answers
107 views
Optimizing the selection process [closed]
I am developing a mobile application in which the user selects the fields that s/he wants to enter information into. At the moment, I have two screens - one for selecting the fields and other for ...
0
votes
1answer
76 views
Best “Cycle” for developing new products?
Given that everyone has their own "nitch" or style for developing new products/applications,
I was wondering if there is an ideal cycle that most ux professionals like to follow?
This could be ...
1
vote
1answer
104 views
What's the best way to allow users to reset their licence keys
Ok, so I'm making an ecommerce website with Drupal to sell my software. One of my application uses the standard licence key type method, where a licence key is generated and sent out to the user via ...
3
votes
2answers
59 views
Is it OK to let users chose their own navigation in a Web App?
I have a web app with the main navigation in the left rail. One suggestion that has floated up is to give users the ability to rearrange the navigation. This would serve the purpose of putting nav ...
2
votes
2answers
155 views
Placing buttons on section headers is correct or not?
Is placing buttons on headers to the middle or extreme right side is correct or not? Could you please suggest me the appropriate place?
Example:
0
votes
3answers
142 views
Interesting ways you can provide a client with feedback from user testing?
User testing reports are often pages long, lets face it how often do clients actually read this. What interesting ways can you share the results of user testing?
9
votes
3answers
318 views
UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography
I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question:
Do customers generally react ...
3
votes
2answers
220 views
How to tell a customer his/her profile is not allowed to make use of a specific service?
I am facing the following problem:
We provide multiple financial services to all sort of profiles (retail & business).
Some profiles (reached a certain age and risky profiles) are not allowed to ...
9
votes
8answers
836 views
What fields to drop from the registration form?
Our current registration form is too long and some fields should be cut off. In other hands all most of these are looking important excepting 'Tell us something about yourself'.
Currently used fields ...
1
vote
2answers
108 views
Role management with Parameters
I am currently developing a User management Form.
Each User can be assigned to multiple Roles. I would create this as 2 Listboxes with one showing all selected Roles and the other all unselected ...
4
votes
1answer
88 views
Handling Complex Voting System
I'm wireframing a semi-complex voting model for an award website where the user can vote for a nominee. Where it is complex is there are multiple divisions for the groups of nominees. It's laid out ...
4
votes
3answers
1k views
Is a drag and drop UI usable for organizing/categorizing items?
I am creating a UI where a user can manage users by creating a group, and then dragging and dropping them to fill the groups as they would like. One problem I am faced with is that the complexity of ...
33
votes
8answers
2k views
How much information should you ask for when users register?
So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration?
On one hand, it would be easier for the users to enter only personal ...
3
votes
3answers
204 views
How to group users into personas
I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas?
What methods and ...
