A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

4
votes
3answers
89 views

When to use 2 accounts (buyers and sellers) and when to combine them into 1 account?

I'm struggling with the idea of either making separate buyer and seller accounts for a marketplace I'm creating, OR to combine the accounts. The main hurdle in my mind is the rarity that in this ...
17
votes
4answers
788 views

email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
2
votes
3answers
159 views

Including everyone in the company User Story creation?

I am a firm believer that design happens in every part of a company. Encouraging participation in Story creation follows that vein. We have been experimenting with encouraging anyone - programmers, ...
12
votes
10answers
874 views

Is UX the same as Usability?

The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?" It would seem that some sites, apps or products provide the user with an experience ...
2
votes
5answers
219 views

Who is the average user?

We get occasional questions about designing for the average user, but the term is bandied around pretty often - especially by clients who want to design their product or application so that it can be ...
57
votes
23answers
5k views

Better term for “user” [closed]

I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the ...
6
votes
3answers
280 views

How to safely transition users from an old interface to a new one?

We're about to launch a new interface of an order form (which is arguably better, based on research and user testing). At this time we don't want to hurt feelings, or shock returning visitors who are ...
2
votes
2answers
115 views

Identifying a fair and representative set of users for interviews and persona development

How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on? I want to make sure that the people we ...
13
votes
6answers
536 views

What's the best way to handle deleted user accounts on a social app?

When users delete their accounts, what should you do with their stuff? I see a few approaches: 1. Recursively delete all their stuff This causes problems. We run competitions, and if someone ...
6
votes
5answers
2k views

What does “end-user” mean?

UX folks like to talk of the "end user" (examples in 1 2 3), because that is whom they are advocating for. However, the term is somewhat ambiguous: assuming I write an UI library, is the end-user the ...
0
votes
2answers
238 views

What is the user centric business development model?

I've been asked to describe a user centric business development model to a lay person. I say it is: Research user behaviours > model users and workflows > define requirements and business needs > ...
6
votes
1answer
2k views

When to use Pull Down to Refresh and when to use a Refresh Button?

I'm building an iPhone app but I'm torn which type of refresh UI to use. I understand that pull down to refresh makes sense when you have things being added to the top of a list like twitter feeds. A ...
3
votes
2answers
614 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
2
votes
3answers
215 views

Resources for UI Architectural Concepts [closed]

I started getting my hands around some of the following UI related concepts but I thought it would be wise to request the experts I am aware of along these lines… • UI Design Concepts (Principles ...
12
votes
5answers
1k views

Is it appropriate to display the warning message “Caps Lock is on”?

Is it appropriate to display the warning message "Caps Lock is on" when focus shifts to Password field? In gmail and yahoo I don't see it. So, what does the standard say?
6
votes
3answers
2k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
14
votes
5answers
818 views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...
32
votes
18answers
1k views

All my users are from Afghanistan; or, how to get users to correctly fill out a form

I have a website with a form users fill out to create an account. Following advice from this forum and other places I am asking for only the minimum required information to create an account, i.e. ...
4
votes
2answers
5k views

User Profile Dashboard Design [closed]

I am trying to create a user profile dashboard for an application I am building using CakePHP. However, I am struggling to wrap my brain around a good layout/design for it. Basically, I am looking to ...
1
vote
3answers
339 views

How to depict a bottomless pit from a top-down perspective [closed]

I have an top-down perspective android game that uses opengl-es. In the game, the user moves around a cylinder to navigate obstacle courses. I have implemented a jump effect (user flicks the screen up ...
4
votes
3answers
242 views

What types of personal information should be collected during a usability study?

I'm curious if usability analysts collect personal information about their participants when performing a usability study, and if so what kind of questions do you ask? Does age, gender, nationality, ...
5
votes
3answers
2k views

Best/Standard Practices for Creating & Building Help Files for End User

Anybody know of any best or standard practices for creating help files/guide for software for the help of the end user? This is a software that has many features and options where the user would need ...
1
vote
1answer
589 views

Should users be able to enter data directly into a pivot table

... or should I offer them a separate formular/window where the user can fill the data to the related person? Its about entering marks/grades of pupils for a certain subject. So sliding to the wrong ...
4
votes
2answers
182 views

How do you collect valuable information from regular “User Group” meetings?

The scenario: You work on a SaAS application. Some of your users use your application heavily each day. Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...
1
vote
1answer
89 views

Design for users - Preliminary tests / methods?

Usability seems to be placed, after the application is developed. What methods should we look at, when we want to build a user centred application, before we actually create a version for users ...
1
vote
5answers
212 views

Can users get angry if their posts get deleted automatically due to storage limitations?

I am making a web app similar to 4chan (for a very specific audience), but due to database storage limitations (currently at most 5 MB), the app needs to delete old posts by anonymous users to prevent ...
7
votes
3answers
463 views

How design a dashboard for mutiple-role users?

I'm developing a dashboard for a client, and we have some users who fit into multiple roles within the company, ie. a Project Manager and a Department Manager. In this case they function as two ...
26
votes
4answers
11k views

Preferred format to display negative currency (US English)?

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience and but some have ...
9
votes
4answers
274 views

What's recommended for the number of users to use in qualitative and quantitative testing?

I'm currently rebuilding our entire intranet from scratch, mostly because the tech behind is out-dated and it has been proved that a lot of information is difficult to find. Though that is beside the ...
39
votes
9answers
3k views

How much information should you ask for when users register?

So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration? On one hand, it would be easier for the users to enter only personal ...