A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

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1answer
48 views

Embedding options in a forum

I'm developing a forum/community site and I was thinking how much embedding options should I give to the users. Until now, it is possible upload images and the URLs in the posts are parsed and ...
4
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3answers
2k views

Is a drag and drop UI usable for organizing/categorizing items?

I am creating a UI where a user can manage users by creating a group, and then dragging and dropping them to fill the groups as they would like. One problem I am faced with is that the complexity of ...
5
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2answers
202 views

How can I reassure users about an unfamiliar domain name?

I have a service, example-service.com. I have customers customer-a.com, customer-b.com, etc. We host a service for them on urls like customer-a.example-service.com Users who are familiar with ...
14
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2answers
676 views

Making the user login again after registration

Simple question: is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the ...
21
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5answers
1k views

When form submission fails, password field gets blanked, why is that the case?

I've seen many registration forms where if fields don't pass validation, the password fields are blanked as well. Why is this the case? I understand why you'd blank the password in a login form, but ...
1
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1answer
248 views

Button Names 'Click here' vs 'something else'

We're having internal arguments about how to label buttons with actions. Other folks in the internet teams, who aren't necessarily User-Focused, demanding that 'Action' buttons to simply read "click ...
4
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1answer
148 views

Best way to tell a user that another one blocked him/her?

In the context of a social networking service, community or forum, what's the best to tell a user that he/she has been blocked by another person? If a message is displayed that says X has blocked you ...
8
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3answers
405 views

Maximum amount of people in a single chat room

Ok, is there a number, an ideal or a maximum amount of people that can participate in a single real-time conversation? Something similar to the Dunbar's number. I'm asking this because I'm developing ...
12
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4answers
4k views

How to design identical UI for cross platform Mobile app?

One client wants to make a native apps for iPhone, Android, Blackberry and and Windows phone. But he wants to make the look of UI identical on all devices as much possible. 1) Is it technically ...
1
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1answer
114 views

The implications of showing the same content to different types of users but still making them believe it is specific to their needs?

Let me try to elaborate a bit more about my question: Some websites, like financial institutions, target a large audience. They divide their business users into multiple segments(e.g.: corporations, ...
2
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4answers
598 views

User Experience vs. UI Javascript Component Libraries

Anyone run into Agile Development teams that use UI Component Libraries (PrimeFaces and IceFaces) with horrible User Experiences ... who won't modify the code to support a better User Experience. ...
4
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1answer
243 views

How is “user attribution” defined?

I am working on a concept around this topic and would like to clarify its meaning before designing a solution for it. Are there existing definitions of the terms "user attribution"? What is it ...
4
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2answers
459 views

What are some reasons that not all websites have fluid layouts?

Recently, I was using Facebook and I resized it to 50% of my screen to look at something else. What I saw was that most of the page was cut off. What are some reasons for Facebook or any other major ...
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3answers
238 views

Who are the most common visitor types to a web site?

Creating a detailed stakeholder analysis is fundamentally when you are planning to build a usable web site. Prior to a workshop I've tried to list the most common stakeholders that are likely to ...
2
votes
2answers
207 views

When is user authentication really necessary?

Better said, how much harder is to mantain a forum/message-board/community webiste with unauthenticated users and what would be the benefits and disadvantages in comparison to an account-based one? ...
11
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6answers
844 views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
1
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0answers
42 views

How to build a site targetet to well paid male company managers [closed]

I'm building a global web site that is targeted to well-paid male company managers. In what way should this user profile direct my user interface decisions? For example they will not have much time ...
4
votes
3answers
85 views

When to use 2 accounts (buyers and sellers) and when to combine them into 1 account?

I'm struggling with the idea of either making separate buyer and seller accounts for a marketplace I'm creating, OR to combine the accounts. The main hurdle in my mind is the rarity that in this ...
12
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4answers
553 views

email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
2
votes
3answers
151 views

Including everyone in the company User Story creation?

I am a firm believer that design happens in every part of a company. Encouraging participation in Story creation follows that vein. We have been experimenting with encouraging anyone - programmers, ...
12
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10answers
823 views

Is UX the same as Usability?

The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?" It would seem that some sites, apps or products provide the user with an experience ...
2
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5answers
207 views

Who is the average user?

We get occasional questions about designing for the average user, but the term is bandied around pretty often - especially by clients who want to design their product or application so that it can be ...
57
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23answers
4k views

Better term for “user” [closed]

I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the ...
6
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3answers
258 views

How to safely transition users from an old interface to a new one?

We're about to launch a new interface of an order form (which is arguably better, based on research and user testing). At this time we don't want to hurt feelings, or shock returning visitors who are ...
2
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2answers
113 views

Identifying a fair and representative set of users for interviews and persona development

How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on? I want to make sure that the people we ...
11
votes
6answers
484 views

What's the best way to handle deleted user accounts on a social app?

When users delete their accounts, what should you do with their stuff? I see a few approaches: 1. Recursively delete all their stuff This causes problems. We run competitions, and if someone ...
6
votes
5answers
2k views

What does “end-user” mean?

UX folks like to talk of the "end user" (examples in 1 2 3), because that is whom they are advocating for. However, the term is somewhat ambiguous: assuming I write an UI library, is the end-user the ...
0
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2answers
226 views

What is the user centric business development model?

I've been asked to describe a user centric business development model to a lay person. I say it is: Research user behaviours > model users and workflows > define requirements and business needs > ...
5
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1answer
2k views

When to use Pull Down to Refresh and when to use a Refresh Button?

I'm building an iPhone app but I'm torn which type of refresh UI to use. I understand that pull down to refresh makes sense when you have things being added to the top of a list like twitter feeds. A ...
3
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2answers
582 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
2
votes
3answers
209 views

Resources for UI Architectural Concepts [closed]

I started getting my hands around some of the following UI related concepts but I thought it would be wise to request the experts I am aware of along these lines… • UI Design Concepts (Principles ...
12
votes
5answers
1k views

Is it appropriate to display the warning message “Caps Lock is on”?

Is it appropriate to display the warning message "Caps Lock is on" when focus shifts to Password field? In gmail and yahoo I don't see it. So, what does the standard say?
6
votes
3answers
1k views

How do you source your persona photographs?

Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project. While we all have our own techniques and styles ...
14
votes
5answers
705 views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...
28
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17answers
985 views

All my users are from Afghanistan; or, how to get users to correctly fill out a form

I have a website with a form users fill out to create an account. Following advice from this forum and other places I am asking for only the minimum required information to create an account, i.e., ...
4
votes
2answers
5k views

User Profile Dashboard Design

I am trying to create a user profile dashboard for an application I am building using CakePHP. However, I am struggling to wrap my brain around a good layout/design for it. Basically, I am looking to ...
1
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3answers
334 views

How to depict a bottomless pit from a top-down perspective [closed]

I have an top-down perspective android game that uses opengl-es. In the game, the user moves around a cylinder to navigate obstacle courses. I have implemented a jump effect (user flicks the screen up ...
4
votes
3answers
236 views

What types of personal information should be collected during a usability study?

I'm curious if usability analysts collect personal information about their participants when performing a usability study, and if so what kind of questions do you ask? Does age, gender, nationality, ...
5
votes
3answers
1k views

Best/Standard Practices for Creating & Building Help Files for End User

Anybody know of any best or standard practices for creating help files/guide for software for the help of the end user? This is a software that has many features and options where the user would need ...
1
vote
1answer
524 views

Should users be able to enter data directly into a pivot table

... or should I offer them a separate formular/window where the user can fill the data to the related person? Its about entering marks/grades of pupils for a certain subject. So sliding to the wrong ...
4
votes
2answers
168 views

How do you collect valuable information from regular “User Group” meetings?

The scenario: You work on a SaAS application. Some of your users use your application heavily each day. Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...
1
vote
1answer
79 views

Design for users - Preliminary tests / methods?

Usability seems to be placed, after the application is developed. What methods should we look at, when we want to build a user centred application, before we actually create a version for users ...
1
vote
5answers
208 views

Can users get angry if their posts get deleted automatically due to storage limitations?

I am making a web app similar to 4chan (for a very specific audience), but due to database storage limitations (currently at most 5 MB), the app needs to delete old posts by anonymous users to prevent ...
7
votes
3answers
420 views

How design a dashboard for mutiple-role users?

I'm developing a dashboard for a client, and we have some users who fit into multiple roles within the company, ie. a Project Manager and a Department Manager. In this case they function as two ...
23
votes
4answers
7k views

Preferred format to display negative currency (US English)?

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience and but some have ...
8
votes
4answers
234 views

What's recommended for the number of users to use in qualitative and quantitative testing?

I'm currently rebuilding our entire intranet from scratch, mostly because the tech behind is out-dated and it has been proved that a lot of information is difficult to find. Though that is beside the ...
39
votes
9answers
2k views

How much information should you ask for when users register?

So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration? On one hand, it would be easier for the users to enter only personal ...