A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

0
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2answers
107 views

What are good online resources for testing designs of an IPhone app? [closed]

I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
3
votes
1answer
227 views

Edit user modal box [duplicate]

Possible Duplicate: Expressing that new password is optional I have built a simple user management system on my webserver. There is a list of users, each of which is either "Administrator" ...
5
votes
3answers
183 views

Walk the user through initial data entry after the first login

Are there any guidelines or set of best practices on how to implement the initial data entry after the user has logged in for the first time? For example, I'm thinking of a web application for ...
0
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4answers
122 views

Optimizing the selection process [closed]

I am developing a mobile application in which the user selects the fields that s/he wants to enter information into. At the moment, I have two screens - one for selecting the fields and other for ...
3
votes
1answer
870 views

What is the difference between Scenario and User Journey?

I have been doing some research in order to understand what is an scenario and what is a user journey. As I understood, after you develop your personas then you can create the scenarios for each one. ...
61
votes
8answers
3k views

Handling the death of a user

Are there any common practices for handling the death of a user? How should the claim of a death be verified? How should the deceased user be "visualized" or otherwise indicated on their ...
7
votes
4answers
198 views

Introducing usability into a large Government organisation

I'm hoping you can help me. I've been allocated the role within my organisation to look at how we can improve the usability of our systems. I'm not from a UX background at all so this is proving quire ...
0
votes
1answer
85 views

Best “Cycle” for developing new products?

Given that everyone has their own "nitch" or style for developing new products/applications, I was wondering if there is an ideal cycle that most ux professionals like to follow? This could be ...
4
votes
4answers
142 views

Reinventing a habitual process: When can it be justified?

A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons: The process can be simplified The process can become a experience unique to a certain ...
3
votes
2answers
227 views

Login using one of two mutually exclusive fields

I'm creating a web site that requires users to log in using either their email address OR mobile number. What is the best way from a UX point of view to indicate that only one of the fields should be ...
3
votes
2answers
71 views

Is it OK to let users chose their own navigation in a Web App?

I have a web app with the main navigation in the left rail. One suggestion that has floated up is to give users the ability to rearrange the navigation. This would serve the purpose of putting nav ...
1
vote
4answers
131 views

questions at the end of a user study (an online simple game) to see if they enjoyed the study or not [closed]

I have a question. I am running a user study which is a simple online game. I am looking for a set of standard questions to ask the users at the end of the study to see if they enjoyed the study or ...
1
vote
3answers
195 views

Interesting ways you can provide a client with feedback from user testing?

User testing reports are often pages long, lets face it how often do clients actually read this. What interesting ways can you share the results of user testing?
9
votes
4answers
737 views

UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography

I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question: Do customers generally react ...
3
votes
2answers
228 views

How to tell a customer his/her profile is not allowed to make use of a specific service?

I am facing the following problem: We provide multiple financial services to all sort of profiles (retail & business). Some profiles (reached a certain age and risky profiles) are not allowed to ...
11
votes
10answers
1k views

What fields to drop from the registration form?

Our current registration form is too long and some fields should be cut off. In other hands all most of these are looking important excepting 'Tell us something about yourself'. Currently used fields ...
2
votes
2answers
163 views

Placing buttons on section headers is correct or not?

Is placing buttons on headers to the middle or extreme right side is correct or not? Could you please suggest me the appropriate place? Example:
1
vote
2answers
213 views

Role management with Parameters

I am currently developing a User management Form. Each User can be assigned to multiple Roles. I would create this as 2 Listboxes with one showing all selected Roles and the other all unselected ...
2
votes
2answers
351 views

Benefits of testing at a wireframe prototype stage rather than design stage?

Trying to convince internally that testing at an interactive prototype stage will be more effective at ridding usability issues than at a design stage. What are the benefits of testing early other ...
1
vote
1answer
122 views

What's the best way to allow users to reset their licence keys

Ok, so I'm making an ecommerce website with Drupal to sell my software. One of my application uses the standard licence key type method, where a licence key is generated and sent out to the user via ...
5
votes
1answer
112 views

Handling Complex Voting System

I'm wireframing a semi-complex voting model for an award website where the user can vote for a nominee. Where it is complex is there are multiple divisions for the groups of nominees. It's laid out ...
4
votes
2answers
514 views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
2
votes
1answer
130 views

User Authentication/Timeout for web-app with personal Information

The concept behind "Remember my Username" and even allowing browsers to save your "username and password" for this site seems like it could be controversial. Given that different audiences prefer ...
3
votes
2answers
210 views

Usernames - Sentence case or Normal case [duplicate]

Possible Duplicate: Should first and last name be formatted? Scene User doesn't care how he/she types their name in "First name" & "Last name" text boxes. What happens If the ...
6
votes
1answer
159 views

Is task-based the same as user-centric?

Well, I think that the question is self-explanatory. In order to explain something to someone in the office I used task-based instead of user-centric and I was surprised. I'm usually complaining ...
4
votes
3answers
548 views

“Here will be your logo” - any idea how to visually represent this to a client on a demo website?

"Here will be your logo" - any idea how to visually represent this to a client on a demo website? We are a company offering free demo of client's website, before going for a deal. Although, the ...
2
votes
2answers
155 views

Is it necessary to tell users that Usability was improved?

I'm about to release a polished version of a multiple-window gui-application I wrote years ago. I improved usability a lot (it was BAD!), with which i mean stuff like: fixing tiny errors in ...
1
vote
1answer
51 views

Embedding options in a forum

I'm developing a forum/community site and I was thinking how much embedding options should I give to the users. Until now, it is possible upload images and the URLs in the posts are parsed and ...
3
votes
3answers
2k views

Is a drag and drop UI usable for organizing/categorizing items?

I am creating a UI where a user can manage users by creating a group, and then dragging and dropping them to fill the groups as they would like. One problem I am faced with is that the complexity of ...
5
votes
2answers
204 views

How can I reassure users about an unfamiliar domain name?

I have a service, example-service.com. I have customers customer-a.com, customer-b.com, etc. We host a service for them on urls like customer-a.example-service.com Users who are familiar with ...
16
votes
2answers
768 views

Making the user login again after registration

Simple question: is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the ...
22
votes
5answers
2k views

When form submission fails, password field gets blanked, why is that the case?

I've seen many registration forms where if fields don't pass validation, the password fields are blanked as well. Why is this the case? I understand why you'd blank the password in a login form, but ...
1
vote
1answer
266 views

Button Names 'Click here' vs 'something else'

We're having internal arguments about how to label buttons with actions. Other folks in the internet teams, who aren't necessarily User-Focused, demanding that 'Action' buttons to simply read "click ...
4
votes
1answer
156 views

Best way to tell a user that another one blocked him/her?

In the context of a social networking service, community or forum, what's the best to tell a user that he/she has been blocked by another person? If a message is displayed that says X has blocked you ...
8
votes
3answers
471 views

Maximum amount of people in a single chat room

Ok, is there a number, an ideal or a maximum amount of people that can participate in a single real-time conversation? Something similar to the Dunbar's number. I'm asking this because I'm developing ...
13
votes
4answers
5k views

How to design identical UI for cross platform Mobile app?

One client wants to make a native apps for iPhone, Android, Blackberry and and Windows phone. But he wants to make the look of UI identical on all devices as much possible. 1) Is it technically ...
1
vote
1answer
121 views

The implications of showing the same content to different types of users but still making them believe it is specific to their needs?

Let me try to elaborate a bit more about my question: Some websites, like financial institutions, target a large audience. They divide their business users into multiple segments(e.g.: corporations, ...
2
votes
4answers
678 views

User Experience vs. UI Javascript Component Libraries

Anyone run into Agile Development teams that use UI Component Libraries (PrimeFaces and IceFaces) with horrible User Experiences ... who won't modify the code to support a better User Experience. ...
4
votes
1answer
269 views

How is “user attribution” defined?

I am working on a concept around this topic and would like to clarify its meaning before designing a solution for it. Are there existing definitions of the terms "user attribution"? What is it ...
4
votes
2answers
485 views

What are some reasons that not all websites have fluid layouts?

Recently, I was using Facebook and I resized it to 50% of my screen to look at something else. What I saw was that most of the page was cut off. What are some reasons for Facebook or any other major ...
1
vote
3answers
270 views

Who are the most common visitor types to a web site?

Creating a detailed stakeholder analysis is fundamentally when you are planning to build a usable web site. Prior to a workshop I've tried to list the most common stakeholders that are likely to ...
2
votes
2answers
216 views

When is user authentication really necessary?

Better said, how much harder is to mantain a forum/message-board/community webiste with unauthenticated users and what would be the benefits and disadvantages in comparison to an account-based one? ...
11
votes
6answers
904 views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
1
vote
0answers
43 views

How to build a site targetet to well paid male company managers [closed]

I'm building a global web site that is targeted to well-paid male company managers. In what way should this user profile direct my user interface decisions? For example they will not have much time ...
4
votes
3answers
89 views

When to use 2 accounts (buyers and sellers) and when to combine them into 1 account?

I'm struggling with the idea of either making separate buyer and seller accounts for a marketplace I'm creating, OR to combine the accounts. The main hurdle in my mind is the rarity that in this ...
16
votes
4answers
773 views

email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
2
votes
3answers
158 views

Including everyone in the company User Story creation?

I am a firm believer that design happens in every part of a company. Encouraging participation in Story creation follows that vein. We have been experimenting with encouraging anyone - programmers, ...
12
votes
10answers
866 views

Is UX the same as Usability?

The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?" It would seem that some sites, apps or products provide the user with an experience ...
2
votes
5answers
218 views

Who is the average user?

We get occasional questions about designing for the average user, but the term is bandied around pretty often - especially by clients who want to design their product or application so that it can be ...
57
votes
23answers
5k views

Better term for “user” [closed]

I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the ...