A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

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What do I want to be? [closed]

So, I graduated with a bachelor's in web development. I LOVE coding...but I also LOVE being the deciding factor. Its one thing to be handed something already designed and just code it...but its a ...
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3answers
2k views

Best/Standard Practices for Creating & Building Help Files for End User

Anybody know of any best or standard practices for creating help files/guide for software for the help of the end user? This is a software that has many features and options where the user would need ...
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3answers
229 views

Why do we need a friend/follower count?

I am working on a mobile app that will have a friends and follower feature. Should a user's profile page display how many friends they have and how many people are following them? What advantages ...
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3answers
255 views

How to wireframe an efficient UI when the project manager refuses to spend time to conduct user research?

I often have to face this situation. I'm asked to wireframe UIs without having any information about the final users (their profiles, needs, preferences, and key tasks). First, I usually study ...
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2answers
204 views

How can I reassure users about an unfamiliar domain name?

I have a service, example-service.com. I have customers customer-a.com, customer-b.com, etc. We host a service for them on urls like customer-a.example-service.com Users who are familiar with ...
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2answers
294 views

Anything I could do to improve my sign up form?

So I think that I'm finally at a point where I can say that my sign up form for desktop users is pretty much done. I've tried to make it user friendly at first sight by keeping it as short as ...
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3answers
192 views

Walk the user through initial data entry after the first login

Are there any guidelines or set of best practices on how to implement the initial data entry after the user has logged in for the first time? For example, I'm thinking of a web application for ...
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2answers
121 views

Is it okay to use a font as a “signature” for a product?

I noticed that the Italian party Forza Nuova tends to use the same font through all their graffiti and handwritten propaganda in general (a few examples here). This suggested me the idea that the same ...
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3answers
155 views

Customer logged in - Show dashboard on homepage

This is something I have been struggling with and overthinking. SCENARIO I have a website where customers create accounts, log-in and work in a dashboard to create and post items.The homepage simple ...
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1answer
112 views

Handling Complex Voting System

I'm wireframing a semi-complex voting model for an award website where the user can vote for a nominee. Where it is complex is there are multiple divisions for the groups of nominees. It's laid out ...
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3answers
587 views

“Here will be your logo” - any idea how to visually represent this to a client on a demo website?

"Here will be your logo" - any idea how to visually represent this to a client on a demo website? We are a company offering free demo of client's website, before going for a deal. Although, the ...
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3answers
281 views

Is there really a content strategy just for mobile?

I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
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4answers
146 views

Reinventing a habitual process: When can it be justified?

A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons: The process can be simplified The process can become a experience unique to a certain ...
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1answer
157 views

Best way to tell a user that another one blocked him/her?

In the context of a social networking service, community or forum, what's the best to tell a user that he/she has been blocked by another person? If a message is displayed that says X has blocked you ...
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3answers
89 views

When to use 2 accounts (buyers and sellers) and when to combine them into 1 account?

I'm struggling with the idea of either making separate buyer and seller accounts for a marketplace I'm creating, OR to combine the accounts. The main hurdle in my mind is the rarity that in this ...
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3answers
645 views

What are some reasons that not all websites have fluid layouts?

Recently, I was using Facebook and I resized it to 50% of my screen to look at something else. What I saw was that most of the page was cut off. What are some reasons for Facebook or any other major ...
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3answers
242 views

What types of personal information should be collected during a usability study?

I'm curious if usability analysts collect personal information about their participants when performing a usability study, and if so what kind of questions do you ask? Does age, gender, nationality, ...
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2answers
186 views

How do you collect valuable information from regular “User Group” meetings?

The scenario: You work on a SaAS application. Some of your users use your application heavily each day. Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...
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2answers
188 views

How does changing method of requesting reviews for mobile apps affect the ratings?

I am looking for statistics on how changing how you ask users to rate your mobile app can drastically change user ratings. Other questions have just asked for ways, pros or cons, but I am ...
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2answers
567 views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
4
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1answer
166 views

What is a good name length limit? [duplicate]

Our names are personal things that people attach great value to, so in general we should try to accommodate a person's full name. However at the same time, a persons name (especially in an app) is ...
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5answers
288 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
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1answer
287 views

How is “user attribution” defined?

I am working on a concept around this topic and would like to clarify its meaning before designing a solution for it. Are there existing definitions of the terms "user attribution"? What is it ...
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2answers
5k views

User Profile Dashboard Design [closed]

I am trying to create a user profile dashboard for an application I am building using CakePHP. However, I am struggling to wrap my brain around a good layout/design for it. Basically, I am looking to ...
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2answers
336 views

What is a good UI metaphor for switching roles user plays in the application?

I am building a conference/tradeshow application where a user can assume multiple roles within the application and within a particular conference. For example a user can be an attendee, and have ...
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1answer
1k views

What is the difference between Scenario and User Journey?

I have been doing some research in order to understand what is an scenario and what is a user journey. As I understood, after you develop your personas then you can create the scenarios for each one. ...
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4answers
850 views

POS - Informing the user when closing a transaction day

Our current system flow on closing a transaction day is by showing a yes-no message box that informs the user if it will close a particular transaction day. But still some users made mistakes and ...
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7answers
516 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
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3answers
2k views

Is a drag and drop UI usable for organizing/categorizing items?

I am creating a UI where a user can manage users by creating a group, and then dragging and dropping them to fill the groups as they would like. One problem I am faced with is that the complexity of ...
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2answers
629 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
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2answers
229 views

How to tell a customer his/her profile is not allowed to make use of a specific service?

I am facing the following problem: We provide multiple financial services to all sort of profiles (retail & business). Some profiles (reached a certain age and risky profiles) are not allowed to ...
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1answer
172 views

Input “Infinite Value” option in spin control

In my UI if a user selects to allow multiple , he checks the check box next to “Multiple ”. When this check box is selected, “Maximum” option becomes enabled. Here user can define how many options can ...
3
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1answer
292 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
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4answers
405 views

Can you grey out items in a flat UI design?

My understanding of a flat UI design would not be to grey out icons but to 'hide' what isn't relevant to the user, leaving a more clean and minimalistic interface. However, one of our software ...
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2answers
105 views

What are appropriate fields for a job board profile? [closed]

I'm not sure if this fits quite into the category of UX, however I'm currently in the process of designing and developing a job board site for a specific industry which also gives employers the ...
3
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1answer
257 views

Edit user modal box [duplicate]

Possible Duplicate: Expressing that new password is optional I have built a simple user management system on my webserver. There is a list of users, each of which is either "Administrator" ...
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2answers
250 views

Login using one of two mutually exclusive fields

I'm creating a web site that requires users to log in using either their email address OR mobile number. What is the best way from a UX point of view to indicate that only one of the fields should be ...
3
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2answers
219 views

Usernames - Sentence case or Normal case [duplicate]

Possible Duplicate: Should first and last name be formatted? Scene User doesn't care how he/she types their name in "First name" & "Last name" text boxes. What happens If the ...
3
votes
1answer
48 views

End user impact by frequency and timing of updates and enhancements

As an organization, we strive to remain competitive and current. With that, we often discuss UI changes and the impacts they have to our user base. A concern we have is the frequency and extent to ...
3
votes
1answer
3k views

Toast message or dialog message for displaying internet connection error message on application

We are designing a new android application. The app is in its initial stage of architectural design and UI definition. One of the main question is how to display internet connection error message, On ...
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votes
3answers
213 views

Force a user to take an extra step between performing important actions

The question is, if a user is performing an important interaction multiple times, is it good or bad to make them take an extra step in-between? And more broadly, what responsibility does a UX designer ...
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2answers
279 views

What are the key elements for clarity and simplicity of a web application GUI?

We work on a web application. We have spend more than two month to simplify every process and workflow. Now, we would like to make the User Interface looking more simplier and clear, working only ...
3
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2answers
473 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
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votes
2answers
74 views

Is it OK to let users chose their own navigation in a Web App?

I have a web app with the main navigation in the left rail. One suggestion that has floated up is to give users the ability to rearrange the navigation. This would serve the purpose of putting nav ...
3
votes
3answers
386 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
3
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2answers
169 views

How to allow users to position newly created items in a sortable item list

Background I have a list of items that a user can create, move around, edit and delete. Each item can be a different type such as a textbox field or a header. To create a new item or edit an ...
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3answers
285 views

Best practice to include developer's area inside user's account options

In this concept, normal users see an option for "signing up as developer" then they would receive access to developer's options. the normal way I assume is like this: But I think of some ...
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5answers
223 views

Who is the average user?

We get occasional questions about designing for the average user, but the term is bandied around pretty often - especially by clients who want to design their product or application so that it can be ...
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4answers
703 views

User Experience vs. UI Javascript Component Libraries

Anyone run into Agile Development teams that use UI Component Libraries (PrimeFaces and IceFaces) with horrible User Experiences ... who won't modify the code to support a better User Experience. ...
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2answers
156 views

Is it necessary to tell users that Usability was improved?

I'm about to release a polished version of a multiple-window gui-application I wrote years ago. I improved usability a lot (it was BAD!), with which i mean stuff like: fixing tiny errors in ...