A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

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Why do we need a friend/follower count?

I am working on a mobile app that will have a friends and follower feature. Should a user's profile page display how many friends they have and how many people are following them? What advantages ...
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2answers
204 views

How can I reassure users about an unfamiliar domain name?

I have a service, example-service.com. I have customers customer-a.com, customer-b.com, etc. We host a service for them on urls like customer-a.example-service.com Users who are familiar with ...
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3answers
246 views

How to wireframe an efficient UI when the project manager refuses to spend time to conduct user research?

I often have to face this situation. I'm asked to wireframe UIs without having any information about the final users (their profiles, needs, preferences, and key tasks). First, I usually study ...
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2answers
286 views

Anything I could do to improve my sign up form?

So I think that I'm finally at a point where I can say that my sign up form for desktop users is pretty much done. I've tried to make it user friendly at first sight by keeping it as short as ...
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3answers
187 views

Walk the user through initial data entry after the first login

Are there any guidelines or set of best practices on how to implement the initial data entry after the user has logged in for the first time? For example, I'm thinking of a web application for ...
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2answers
120 views

Is it okay to use a font as a “signature” for a product?

I noticed that the Italian party Forza Nuova tends to use the same font through all their graffiti and handwritten propaganda in general (a few examples here). This suggested me the idea that the same ...
5
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1answer
112 views

Handling Complex Voting System

I'm wireframing a semi-complex voting model for an award website where the user can vote for a nominee. Where it is complex is there are multiple divisions for the groups of nominees. It's laid out ...
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5answers
487 views

Best way to show tabs in UI

I'm working on UI where I need to add tabs. Currently I have added tabs all of same size but size of text inside each tab may be differ. Selected tab is shown by different color as shown below: but ...
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3answers
557 views

“Here will be your logo” - any idea how to visually represent this to a client on a demo website?

"Here will be your logo" - any idea how to visually represent this to a client on a demo website? We are a company offering free demo of client's website, before going for a deal. Although, the ...
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3answers
280 views

Is there really a content strategy just for mobile?

I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
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4answers
142 views

Reinventing a habitual process: When can it be justified?

A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons: The process can be simplified The process can become a experience unique to a certain ...
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1answer
156 views

Best way to tell a user that another one blocked him/her?

In the context of a social networking service, community or forum, what's the best to tell a user that he/she has been blocked by another person? If a message is displayed that says X has blocked you ...
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89 views

When to use 2 accounts (buyers and sellers) and when to combine them into 1 account?

I'm struggling with the idea of either making separate buyer and seller accounts for a marketplace I'm creating, OR to combine the accounts. The main hurdle in my mind is the rarity that in this ...
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3answers
640 views

What are some reasons that not all websites have fluid layouts?

Recently, I was using Facebook and I resized it to 50% of my screen to look at something else. What I saw was that most of the page was cut off. What are some reasons for Facebook or any other major ...
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3answers
242 views

What types of personal information should be collected during a usability study?

I'm curious if usability analysts collect personal information about their participants when performing a usability study, and if so what kind of questions do you ask? Does age, gender, nationality, ...
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2answers
182 views

How do you collect valuable information from regular “User Group” meetings?

The scenario: You work on a SaAS application. Some of your users use your application heavily each day. Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...
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2answers
534 views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
4
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1answer
150 views

What is a good name length limit? [duplicate]

Our names are personal things that people attach great value to, so in general we should try to accommodate a person's full name. However at the same time, a persons name (especially in an app) is ...
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5answers
261 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
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1answer
277 views

How is “user attribution” defined?

I am working on a concept around this topic and would like to clarify its meaning before designing a solution for it. Are there existing definitions of the terms "user attribution"? What is it ...
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2answers
5k views

User Profile Dashboard Design [closed]

I am trying to create a user profile dashboard for an application I am building using CakePHP. However, I am struggling to wrap my brain around a good layout/design for it. Basically, I am looking to ...
4
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2answers
314 views

What is a good UI metaphor for switching roles user plays in the application?

I am building a conference/tradeshow application where a user can assume multiple roles within the application and within a particular conference. For example a user can be an attendee, and have ...
4
votes
1answer
918 views

What is the difference between Scenario and User Journey?

I have been doing some research in order to understand what is an scenario and what is a user journey. As I understood, after you develop your personas then you can create the scenarios for each one. ...
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147 views

Customer logged in - Show dashboard on homepage

This is something I have been struggling with and overthinking. SCENARIO I have a website where customers create accounts, log-in and work in a dashboard to create and post items.The homepage simple ...
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7answers
464 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
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3answers
2k views

Is a drag and drop UI usable for organizing/categorizing items?

I am creating a UI where a user can manage users by creating a group, and then dragging and dropping them to fill the groups as they would like. One problem I am faced with is that the complexity of ...
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2answers
614 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
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2answers
228 views

How to tell a customer his/her profile is not allowed to make use of a specific service?

I am facing the following problem: We provide multiple financial services to all sort of profiles (retail & business). Some profiles (reached a certain age and risky profiles) are not allowed to ...
3
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1answer
167 views

Input “Infinite Value” option in spin control

In my UI if a user selects to allow multiple , he checks the check box next to “Multiple ”. When this check box is selected, “Maximum” option becomes enabled. Here user can define how many options can ...
3
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1answer
274 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
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4answers
340 views

Can you grey out items in a flat UI design?

My understanding of a flat UI design would not be to grey out icons but to 'hide' what isn't relevant to the user, leaving a more clean and minimalistic interface. However, one of our software ...
3
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2answers
105 views

What are appropriate fields for a job board profile? [closed]

I'm not sure if this fits quite into the category of UX, however I'm currently in the process of designing and developing a job board site for a specific industry which also gives employers the ...
3
votes
1answer
236 views

Edit user modal box [duplicate]

Possible Duplicate: Expressing that new password is optional I have built a simple user management system on my webserver. There is a list of users, each of which is either "Administrator" ...
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2answers
233 views

Login using one of two mutually exclusive fields

I'm creating a web site that requires users to log in using either their email address OR mobile number. What is the best way from a UX point of view to indicate that only one of the fields should be ...
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2answers
213 views

Usernames - Sentence case or Normal case [duplicate]

Possible Duplicate: Should first and last name be formatted? Scene User doesn't care how he/she types their name in "First name" & "Last name" text boxes. What happens If the ...
3
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1answer
48 views

End user impact by frequency and timing of updates and enhancements

As an organization, we strive to remain competitive and current. With that, we often discuss UI changes and the impacts they have to our user base. A concern we have is the frequency and extent to ...
3
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1answer
3k views

Toast message or dialog message for displaying internet connection error message on application

We are designing a new android application. The app is in its initial stage of architectural design and UI definition. One of the main question is how to display internet connection error message, On ...
3
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3answers
200 views

Force a user to take an extra step between performing important actions

The question is, if a user is performing an important interaction multiple times, is it good or bad to make them take an extra step in-between? And more broadly, what responsibility does a UX designer ...
3
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2answers
271 views

What are the key elements for clarity and simplicity of a web application GUI?

We work on a web application. We have spend more than two month to simplify every process and workflow. Now, we would like to make the User Interface looking more simplier and clear, working only ...
3
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2answers
462 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
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2answers
73 views

Is it OK to let users chose their own navigation in a Web App?

I have a web app with the main navigation in the left rail. One suggestion that has floated up is to give users the ability to rearrange the navigation. This would serve the purpose of putting nav ...
3
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3answers
377 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
3
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2answers
102 views

How to allow users to position newly created items in a sortable item list

Background I have a list of items that a user can create, move around, edit and delete. Each item can be a different type such as a textbox field or a header. To create a new item or edit an ...
3
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3answers
246 views

Best practice to include developer's area inside user's account options

In this concept, normal users see an option for "signing up as developer" then they would receive access to developer's options. the normal way I assume is like this: But I think of some ...
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5answers
220 views

Who is the average user?

We get occasional questions about designing for the average user, but the term is bandied around pretty often - especially by clients who want to design their product or application so that it can be ...
2
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4answers
688 views

User Experience vs. UI Javascript Component Libraries

Anyone run into Agile Development teams that use UI Component Libraries (PrimeFaces and IceFaces) with horrible User Experiences ... who won't modify the code to support a better User Experience. ...
2
votes
2answers
156 views

Is it necessary to tell users that Usability was improved?

I'm about to release a polished version of a multiple-window gui-application I wrote years ago. I improved usability a lot (it was BAD!), with which i mean stuff like: fixing tiny errors in ...
2
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2answers
123 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
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3answers
101 views

What welcome text to use when user name not known?

What is generally recognised as the best way to handle a welcome message for a user whose username may not be known? In my menu I have a "Welcome " title, with the user's photo but thinking ...
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2answers
119 views

Adding restrictions vs. adding options

I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort. What I want to know here is, ...