A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

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2answers
65 views

Navigation: category pages (each describing briefly all the n. products of that category) are evil?. And how would you test without real users?

Suppose you have to design a website that shows 3 kinds of product and each category has up to 4 differente products. In the main menu you have the 3 dropdown menus each labeled with the relative ...
3
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3answers
365 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
3
votes
3answers
188 views

Force a user to take an extra step between performing important actions

The question is, if a user is performing an important interaction multiple times, is it good or bad to make them take an extra step in-between? And more broadly, what responsibility does a UX designer ...
1
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1answer
679 views

Prevent Active Directory password expiration when user never logs in

Let's assume the following in a hospital: Each nurse has her own Active Directory user, with a password. The password expires automatically 90 days after the password was set. A nurse uses her own ...
6
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1answer
171 views

What is the best format to capture addresses for a universal user-base?

What is the best and most usable format to capture address information from a universal user base? I was thinking to have the system detect the country by IP address and have that selected by default, ...
3
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2answers
104 views

What are appropriate fields for a job board profile? [closed]

I'm not sure if this fits quite into the category of UX, however I'm currently in the process of designing and developing a job board site for a specific industry which also gives employers the ...
2
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1answer
170 views

Where and when to prepare the user stories in Agile development?

I'm using Mobile-D which is a substance of Agile methodology. I've been asked to prepare the user stories. So in case you are familiar with Mobile-D, please tell me in which phase I must add the ...
48
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12answers
4k views

Preventing users from closing browser tab. Bad idea?

I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like: "are you sure you ...
2
votes
1answer
107 views

When doing user studies of paper prototypes should you wait till one fails or test in parallel?

So lets say you want to see how confusing a first go at your user interface might be. (new its never been released to the public before). your before the steps at which you might do a heuristic ...
2
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2answers
154 views

Best way(s) to register a user, including a file upload on mobile [closed]

I'm creating a form for a site which requires, as part of the registration, the user to upload a file (a CV/ resume). I'm looking for suggestions on the best way to handle this, i.e what if they ...
0
votes
1answer
437 views

How to prepare “user task” table for usability testing?

Nancy J. Wahl's article: student-run usability testing mentioned 8 steps for preparation of usability testing. Not to forget that he adopted them from Branghan's website. The third step is to ...
3
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6answers
343 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
2
votes
1answer
138 views

Should I have users look for stuff that isn't on my intranet? Testing when users give up

-This is why I'm asking. Skip to TLDR if you just want what I'm asking- We're in the early stages of getting ready for redesign of a massive messy intranet using modern design principles. One of the ...
12
votes
5answers
383 views

OR & AND representations for the non technical user

So lets say I am implementing a searcher that people would use to check fantasy football teams and their roster (a fantasy football team can have 8-12 players that each user selects from all of the ...
1
vote
1answer
137 views

single radio button vs 2 radio buttons vs checkbox

I am having a user enter search terms to search a document. The issue of how to have them determine if that term is case senstive when being used. OPTION 1 - I was thinking to make it a dropdown ...
1
vote
1answer
123 views

UX & psychology [closed]

What, if any books / blogs or white papers are there for pyschology with UX? Mainly books that deal with principles such as scaricity, framing, authority & salience. Any help would be greatly ...
1
vote
2answers
112 views

Tips for a “New Project” dialog

I am designing a new project dialog for my Database deployment application. The dialog should present the user with the list of possible project types (On the screenshot these are on the left column: ...
7
votes
4answers
318 views

Tracking Shipment Progress

I am currently in the process of designing an application where customers can log on and see a list of all of their existing orders and view where the current transit progress is. Just like FedEx or ...
1
vote
2answers
157 views

How to display 256MB of data in a user-acceptable time?

Currently we have a buffer that is 256MB of data. Displaying all that at once is out the question since it will take a long, long time. I thought of dividing the 256MB in chuncks of 64MB each, then ...
5
votes
4answers
557 views

User tasks vs. user goals?

Can someone shed some light on what are specific differences between user tasks and user goals? Personas focus on goals while market segment focuses on tasks. I'm unclear on what exactly "tasks" ...
1
vote
2answers
307 views

How to create a business directory without business owners' explicit consent?

I'm working on a business directory for my city, and seeding it with public information (data that was already available in the web or in physical directories which anyone has access to see). I know ...
3
votes
1answer
254 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
1
vote
4answers
160 views

Display + Ordering Issues w/ Inventory at Two Warehouses

I am building out an e-commerce site for a screen printing ink manufacturer. They have around 300 SKUs and warehouses in two locations - one on the east coast, one on the west. Generally when ...
8
votes
2answers
312 views

How should I user test teenagers? (Under 18)

I'm currently working as a UX design intern at an organization that revolves around motivating teenagers. One of my big projects for the summer is to help my supervisor get our user testing program ...
3
votes
2answers
256 views

What are the key elements for clarity and simplicity of a web application GUI?

We work on a web application. We have spend more than two month to simplify every process and workflow. Now, we would like to make the User Interface looking more simplier and clear, working only ...
14
votes
4answers
534 views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
0
votes
1answer
99 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
6
votes
3answers
257 views

Are there names for patterns within UI styles?

Are there names or guides to classify similarities or reoccurring style patterns within UI? For example, Retro, Legal, etc. Example of UI patterns used in login forms: Indented outlines ...
2
votes
2answers
107 views

Adding restrictions vs. adding options

I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort. What I want to know here is, ...
9
votes
1answer
180 views

What is a great way to display a user's email address in a small amount of horizontal space (in a user card)?

I'm designing an area of an app that needs to display users in a certain group. To save space while providing larger (more recognizable photos), I've decided to use a "card" style with photo above ...
6
votes
2answers
242 views

Adding a new feature to an existing website

There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.." I am convinced there is more of a subtle ...
3
votes
2answers
449 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
4
votes
3answers
236 views

Is there really a content strategy just for mobile?

I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
5
votes
3answers
232 views

How to wireframe an efficient UI when the project manager refuses to spend time to conduct user research?

I often have to face this situation. I'm asked to wireframe UIs without having any information about the final users (their profiles, needs, preferences, and key tasks). First, I usually study ...
5
votes
6answers
1k views

What is the name of someone who does not know how to use a computer or the web?

People who cannot read or write are named "illiterate". Does a word exist to qualify someone in the same position but about using a computer or a web application? This term would be really usefull ...
2
votes
2answers
120 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
4
votes
2answers
288 views

What is a good UI metaphor for switching roles user plays in the application?

I am building a conference/tradeshow application where a user can assume multiple roles within the application and within a particular conference. For example a user can be an attendee, and have ...
5
votes
5answers
412 views

Will users understand the concept of “version zero”?

I've written a piece of software, and am trying to decide whether to call it version 0.0.0.0 or version 0.0.0.1. Logically speaking, it is version 0.0.0.0, and the system tool I am using allows this ...
0
votes
2answers
105 views

What are good online resources for testing designs of an IPhone app? [closed]

I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
3
votes
1answer
200 views

Edit user modal box [duplicate]

Possible Duplicate: Expressing that new password is optional I have built a simple user management system on my webserver. There is a list of users, each of which is either "Administrator" ...
5
votes
3answers
179 views

Walk the user through initial data entry after the first login

Are there any guidelines or set of best practices on how to implement the initial data entry after the user has logged in for the first time? For example, I'm thinking of a web application for ...
0
votes
4answers
120 views

Optimizing the selection process [closed]

I am developing a mobile application in which the user selects the fields that s/he wants to enter information into. At the moment, I have two screens - one for selecting the fields and other for ...
3
votes
1answer
808 views

What is the difference between Scenario and User Journey?

I have been doing some research in order to understand what is an scenario and what is a user journey. As I understood, after you develop your personas then you can create the scenarios for each one. ...
59
votes
8answers
2k views

Handling the death of a user

Are there any common practices for handling the death of a user? How should the claim of a death be verified? How should the deceased user be "visualized" or otherwise indicated on their ...
7
votes
4answers
191 views

Introducing usability into a large Government organisation

I'm hoping you can help me. I've been allocated the role within my organisation to look at how we can improve the usability of our systems. I'm not from a UX background at all so this is proving quire ...
0
votes
1answer
84 views

Best “Cycle” for developing new products?

Given that everyone has their own "nitch" or style for developing new products/applications, I was wondering if there is an ideal cycle that most ux professionals like to follow? This could be ...
4
votes
4answers
140 views

Reinventing a habitual process: When can it be justified?

A process that a user has become accustomed to, can sometimes receive reinvention for a number of reasons: The process can be simplified The process can become a experience unique to a certain ...
3
votes
2answers
215 views

Login using one of two mutually exclusive fields

I'm creating a web site that requires users to log in using either their email address OR mobile number. What is the best way from a UX point of view to indicate that only one of the fields should be ...
3
votes
2answers
71 views

Is it OK to let users chose their own navigation in a Web App?

I have a web app with the main navigation in the left rail. One suggestion that has floated up is to give users the ability to rearrange the navigation. This would serve the purpose of putting nav ...
1
vote
4answers
129 views

questions at the end of a user study (an online simple game) to see if they enjoyed the study or not [closed]

I have a question. I am running a user study which is a simple online game. I am looking for a set of standard questions to ask the users at the end of the study to see if they enjoyed the study or ...