A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.
1
vote
1answer
93 views
The implications of showing the same content to different types of users but still making them believe it is specific to their needs?
Let me try to elaborate a bit more about my question:
Some websites, like financial institutions, target a large audience. They divide their business users into multiple segments(e.g.: corporations, ...
2
votes
3answers
435 views
User Experience vs. UI Javascript Component Libraries
Anyone run into Agile Development teams that use UI Component Libraries (PrimeFaces and IceFaces) with horrible User Experiences ... who won't modify the code to support a better User Experience. ...
0
votes
0answers
83 views
How do you know if the application you built is really useful to users before investing too much money in the process? [closed]
Can somebody explane to me how to do a survey to know the needs of potential users? Do you have always the time and the money to do so? Is it possible to know if an application if a "winner" before ...
3
votes
1answer
158 views
How is “user attribution” defined?
I am working on a concept around this topic and would like to clarify its meaning before designing a solution for it.
Are there existing definitions of the terms "user attribution"? What is it ...
4
votes
2answers
377 views
What are some reasons that not all websites have fluid layouts?
Recently, I was using Facebook and I resized it to 50% of my screen to look at something else.
What I saw was that most of the page was cut off.
What are some reasons for Facebook or any other major ...
1
vote
3answers
165 views
Who are the most common visitor types to a web site?
Creating a detailed stakeholder analysis is fundamentally when you are planning to build a usable web site.
Prior to a workshop I've tried to list the most common stakeholders that are likely to ...
0
votes
1answer
168 views
Is there a scale to measure ones proficiency in software? [closed]
I've often wondered why there is no general scale to visually show a persons proficiency in technology/hardware/software. Is there such a thing?
Something like... I could fill-out a questionnaire ...
2
votes
2answers
177 views
When is user authentication really necessary?
Better said, how much harder is to mantain a forum/message-board/community webiste with unauthenticated users and what would be the benefits and disadvantages in comparison to an account-based one?
...
10
votes
6answers
664 views
Is ReCaptcha a poor anti-spam mechanism?
As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam.
One of the most popular methods of combatting this is using ...
1
vote
0answers
38 views
How to build a site targetet to well paid male company managers [closed]
I'm building a global web site that is targeted to well-paid male company managers. In what way should this user profile direct my user interface decisions?
For example they will not have much time ...
4
votes
3answers
78 views
When to use 2 accounts (buyers and sellers) and when to combine them into 1 account?
I'm struggling with the idea of either making separate buyer and seller accounts for a marketplace I'm creating, OR to combine the accounts.
The main hurdle in my mind is the rarity that in this ...
8
votes
4answers
280 views
email field or username for logging in an application?
What is the best solution for an app : Email or username field?
I like email because:
it's unique
user will easily remember
it's personal (which can be a disadvantage sometimes; Multiple users on ...
2
votes
3answers
130 views
Including everyone in the company User Story creation?
I am a firm believer that design happens in every part of a company. Encouraging participation in Story creation follows that vein.
We have been experimenting with encouraging anyone - programmers, ...
12
votes
10answers
715 views
Is UX the same as Usability?
The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?"
It would seem that some sites, apps or products provide the user with an experience ...
2
votes
5answers
192 views
Who is the average user?
We get occasional questions about designing for the average user, but the term is bandied around pretty often - especially by clients who want to design their product or application so that it can be ...
5
votes
3answers
208 views
How to safely transition users from an old interface to a new one?
We're about to launch a new interface of an order form (which is arguably better, based on research and user testing).
At this time we don't want to hurt feelings, or shock returning visitors who are ...
2
votes
2answers
104 views
Identifying a fair and representative set of users for interviews and persona development
How do you make sure you have a statistically representative and accurate sample of users from a population and what criteria would you base that sample on?
I want to make sure that the people we ...
11
votes
6answers
422 views
What's the best way to handle deleted user accounts on a social app?
When users delete their accounts, what should you do with their stuff?
I see a few approaches:
1. Recursively delete all their stuff
This causes problems. We run competitions, and if someone ...
6
votes
5answers
1k views
What does “end-user” mean?
UX folks like to talk of the "end user" (examples in 1 2 3), because that is whom they are advocating for. However, the term is somewhat ambiguous: assuming I write an UI library, is the end-user the ...
0
votes
2answers
186 views
What is the user centric business development model?
I've been asked to describe a user centric business development model to a lay person.
I say it is:
Research user behaviours > model users and workflows > define requirements and business needs > ...
4
votes
1answer
2k views
When to use Pull Down to Refresh and when to use a Refresh Button?
I'm building an iPhone app but I'm torn which type of refresh UI to use.
I understand that pull down to refresh makes sense when you have things being added to the top of a list like twitter feeds. A ...
3
votes
2answers
473 views
Methodology difference between UX and Usability
What methodologies do user experience professionals adopt that differentiate them from usability professionals.
2
votes
3answers
167 views
Resources for UI Architectural Concepts [closed]
I started getting my hands around some of the following UI related concepts but I thought it would be wise to request the experts I am aware of along these lines…
• UI Design Concepts (Principles ...
12
votes
5answers
743 views
Is it appropriate to display the warning message “Caps Lock is on”?
Is it appropriate to display the warning message "Caps Lock is on" when focus shifts to Password field?
In gmail and yahoo I don't find. So, what does the standard says?
6
votes
3answers
794 views
How do you source your persona photographs?
Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project.
While we all have our own techniques and styles ...
12
votes
5answers
591 views
Why Not Use a Real Person as a Persona?
My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic.
If that's the case, in what ...
23
votes
17answers
719 views
All my users are from Afghanistan or how to get users to correctly fill out a form
I have a website with a form users fill out to create an account. Following advice from this forum and other places I am asking for only the minimum required information to create an account ie. ...
4
votes
2answers
3k views
User Profile Dashboard Design
I am trying to create a user profile dashboard for an application I am building using CakePHP.
However, I am struggling to wrap my brain around a good layout/design for it. Basically, I am looking to ...
1
vote
3answers
304 views
How to depict a bottomless pit from a top-down perspective [closed]
I have an top-down perspective android game that uses opengl-es. In the game, the user moves around a cylinder to navigate obstacle courses. I have implemented a jump effect (user flicks the screen up ...
3
votes
3answers
217 views
What types of personal information should be collected during a usability study?
I'm curious if usability analysts collect personal information about their participants when performing a usability study, and if so what kind of questions do you ask? Does age, gender, nationality, ...
4
votes
3answers
832 views
Best/Standard Practices for Creating & Building Help Files for End User
Anybody know of any best or standard practices for creating help files/guide for software for the help of the end user?
This is a software that has many features and options where the user would need ...
1
vote
1answer
424 views
Should users be able to enter data directly into a pivot table
... or should I offer them a separate formular/window where the user can fill the data to the related person?
Its about entering marks/grades of pupils for a certain subject. So sliding to the wrong ...
4
votes
2answers
151 views
How do you collect valuable information from regular “User Group” meetings?
The scenario:
You work on a SaAS application. Some of your users use your application heavily each day.
Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...
1
vote
1answer
63 views
Design for users - Preliminary tests / methods?
Usability seems to be placed, after the application is developed.
What methods should we look at, when we want to build a user centred application, before we actually create a version for users ...
1
vote
5answers
199 views
Can users get angry if their posts get deleted automatically due to storage limitations?
I am making a web app similar to 4chan (for a very specific audience), but due to database storage limitations (currently at most 5 MB), the app needs to delete old posts by anonymous users to prevent ...
7
votes
3answers
373 views
How design a dashboard for mutiple-role users?
I'm developing a dashboard for a client, and we have some users who fit into multiple roles within the company, ie. a Project Manager and a Department Manager. In this case they function as two ...
17
votes
6answers
3k views
Preferred format to display negative currency?
Which would be the more readable way to format negative numbers:
-$99.99
($99.99)
Some other format I haven't considered
Details:
Most of our user base has finance experience and but some have ...
8
votes
4answers
212 views
What's recommended for the number of users to use in qualitative and quantitative testing?
I'm currently rebuilding our entire intranet from scratch, mostly because the tech behind is out-dated and it has been proved that a lot of information is difficult to find.
Though that is beside the ...
32
votes
8answers
2k views
How much information should you ask for when users register?
So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration?
On one hand, it would be easier for the users to enter only personal ...
