A user is an agent, either a human agent (end-user) or software agent, who uses a computer or network service. Someone who uses the UI as opposed to someone developing it.

learn more… | top users | synonyms

0
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2answers
104 views

What is the best way to let users understand what widget's function about?

Ok, let say u developing an application, there are a lot of widgets on it like (CheckBox, RadioButton, Button, List....) Sometimes the name of widgets telling what it is about. Ex: There 2 ...
6
votes
1answer
550 views

What are the best ways to interview customers to derive needs?

I have just started a new project and I am going to be speaking to customers directly to try to derive needs for a new version of the software application. I have not done this before. Some of my ...
0
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0answers
59 views

How to triangulate web metrics data?

I'm working on redesigning an old e-commerce website. After running a few qualitative user research studies, three designs were identified to be AB tested. The basic data seems inconclusive based on ...
5
votes
3answers
220 views

Why do we need a friend/follower count?

I am working on a mobile app that will have a friends and follower feature. Should a user's profile page display how many friends they have and how many people are following them? What advantages ...
0
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0answers
20 views

Numeric Keypads [duplicate]

I've always wondered why some devices have numerical keypads with the '1' in the upper left (like a telephone) and others have the '1' in the lower left (microwaves, etc). Are there different names ...
7
votes
3answers
239 views

Do we lose touch with our users? [closed]

I showed the hamburger menu icon ☰ ☰ to my wife (and living with me she's quite computer literate). But she couldn't make sense of the hamburger menu. "There's two of them, one each ...
582
votes
15answers
90k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do. Context Before deleting an album, the user is asked to ...
1
vote
2answers
65 views

Navigation: category pages (each describing briefly all the n. products of that category) are evil?. And how would you test without real users?

Suppose you have to design a website that shows 3 kinds of product and each category has up to 4 differente products. In the main menu you have the 3 dropdown menus each labeled with the relative ...
3
votes
3answers
370 views

iPhone - User interaction flow ideas

I am trying to determine would the best user experience would be for a particular flow, and I though maybe getting a fresh perspective on it would be helpful. I have three screens that I am currently ...
3
votes
3answers
191 views

Force a user to take an extra step between performing important actions

The question is, if a user is performing an important interaction multiple times, is it good or bad to make them take an extra step in-between? And more broadly, what responsibility does a UX designer ...
1
vote
1answer
722 views

Prevent Active Directory password expiration when user never logs in

Let's assume the following in a hospital: Each nurse has her own Active Directory user, with a password. The password expires automatically 90 days after the password was set. A nurse uses her own ...
6
votes
1answer
180 views

What is the best format to capture addresses for a universal user-base?

What is the best and most usable format to capture address information from a universal user base? I was thinking to have the system detect the country by IP address and have that selected by default, ...
3
votes
2answers
104 views

What are appropriate fields for a job board profile? [closed]

I'm not sure if this fits quite into the category of UX, however I'm currently in the process of designing and developing a job board site for a specific industry which also gives employers the ...
2
votes
1answer
171 views

Where and when to prepare the user stories in Agile development?

I'm using Mobile-D which is a substance of Agile methodology. I've been asked to prepare the user stories. So in case you are familiar with Mobile-D, please tell me in which phase I must add the ...
49
votes
12answers
4k views

Preventing users from closing browser tab. Bad idea?

I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like: "are you sure you ...
2
votes
1answer
111 views

When doing user studies of paper prototypes should you wait till one fails or test in parallel?

So lets say you want to see how confusing a first go at your user interface might be. (new its never been released to the public before). your before the steps at which you might do a heuristic ...
2
votes
2answers
158 views

Best way(s) to register a user, including a file upload on mobile [closed]

I'm creating a form for a site which requires, as part of the registration, the user to upload a file (a CV/ resume). I'm looking for suggestions on the best way to handle this, i.e what if they ...
0
votes
1answer
475 views

How to prepare “user task” table for usability testing?

Nancy J. Wahl's article: student-run usability testing mentioned 8 steps for preparation of usability testing. Not to forget that he adopted them from Branghan's website. The third step is to ...
3
votes
6answers
380 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
2
votes
1answer
139 views

Should I have users look for stuff that isn't on my intranet? Testing when users give up

-This is why I'm asking. Skip to TLDR if you just want what I'm asking- We're in the early stages of getting ready for redesign of a massive messy intranet using modern design principles. One of the ...
12
votes
5answers
395 views

OR & AND representations for the non technical user

So lets say I am implementing a searcher that people would use to check fantasy football teams and their roster (a fantasy football team can have 8-12 players that each user selects from all of the ...
1
vote
1answer
145 views

single radio button vs 2 radio buttons vs checkbox

I am having a user enter search terms to search a document. The issue of how to have them determine if that term is case senstive when being used. OPTION 1 - I was thinking to make it a dropdown ...
1
vote
1answer
126 views

UX & psychology [closed]

What, if any books / blogs or white papers are there for pyschology with UX? Mainly books that deal with principles such as scaricity, framing, authority & salience. Any help would be greatly ...
1
vote
2answers
113 views

Tips for a “New Project” dialog

I am designing a new project dialog for my Database deployment application. The dialog should present the user with the list of possible project types (On the screenshot these are on the left column: ...
7
votes
4answers
322 views

Tracking Shipment Progress

I am currently in the process of designing an application where customers can log on and see a list of all of their existing orders and view where the current transit progress is. Just like FedEx or ...
1
vote
2answers
164 views

How to display 256MB of data in a user-acceptable time?

Currently we have a buffer that is 256MB of data. Displaying all that at once is out the question since it will take a long, long time. I thought of dividing the 256MB in chuncks of 64MB each, then ...
5
votes
4answers
602 views

User tasks vs. user goals?

Can someone shed some light on what are specific differences between user tasks and user goals? Personas focus on goals while market segment focuses on tasks. I'm unclear on what exactly "tasks" ...
1
vote
2answers
336 views

How to create a business directory without business owners' explicit consent?

I'm working on a business directory for my city, and seeding it with public information (data that was already available in the web or in physical directories which anyone has access to see). I know ...
3
votes
1answer
262 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
1
vote
4answers
165 views

Display + Ordering Issues w/ Inventory at Two Warehouses

I am building out an e-commerce site for a screen printing ink manufacturer. They have around 300 SKUs and warehouses in two locations - one on the east coast, one on the west. Generally when ...
8
votes
2answers
325 views

How should I user test teenagers? (Under 18)

I'm currently working as a UX design intern at an organization that revolves around motivating teenagers. One of my big projects for the summer is to help my supervisor get our user testing program ...
3
votes
2answers
263 views

What are the key elements for clarity and simplicity of a web application GUI?

We work on a web application. We have spend more than two month to simplify every process and workflow. Now, we would like to make the User Interface looking more simplier and clear, working only ...
14
votes
4answers
549 views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
0
votes
1answer
103 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
6
votes
3answers
259 views

Are there names for patterns within UI styles?

Are there names or guides to classify similarities or reoccurring style patterns within UI? For example, Retro, Legal, etc. Example of UI patterns used in login forms: Indented outlines ...
2
votes
2answers
112 views

Adding restrictions vs. adding options

I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort. What I want to know here is, ...
9
votes
1answer
182 views

What is a great way to display a user's email address in a small amount of horizontal space (in a user card)?

I'm designing an area of an app that needs to display users in a certain group. To save space while providing larger (more recognizable photos), I've decided to use a "card" style with photo above ...
6
votes
2answers
243 views

Adding a new feature to an existing website

There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.." I am convinced there is more of a subtle ...
3
votes
2answers
455 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
4
votes
3answers
277 views

Is there really a content strategy just for mobile?

I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
5
votes
3answers
235 views

How to wireframe an efficient UI when the project manager refuses to spend time to conduct user research?

I often have to face this situation. I'm asked to wireframe UIs without having any information about the final users (their profiles, needs, preferences, and key tasks). First, I usually study ...
5
votes
6answers
1k views

What is the name of someone who does not know how to use a computer or the web?

People who cannot read or write are named "illiterate". Does a word exist to qualify someone in the same position but about using a computer or a web application? This term would be really usefull ...
2
votes
2answers
122 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
4
votes
2answers
296 views

What is a good UI metaphor for switching roles user plays in the application?

I am building a conference/tradeshow application where a user can assume multiple roles within the application and within a particular conference. For example a user can be an attendee, and have ...
5
votes
5answers
414 views

Will users understand the concept of “version zero”?

I've written a piece of software, and am trying to decide whether to call it version 0.0.0.0 or version 0.0.0.1. Logically speaking, it is version 0.0.0.0, and the system tool I am using allows this ...
0
votes
2answers
106 views

What are good online resources for testing designs of an IPhone app? [closed]

I am looking for a tool/website that I can use to test my IPhone designs on my current users, I'd like this tool/website to upload my new designs and have a dedicated link where I can share it with my ...
3
votes
1answer
215 views

Edit user modal box [duplicate]

Possible Duplicate: Expressing that new password is optional I have built a simple user management system on my webserver. There is a list of users, each of which is either "Administrator" ...
5
votes
3answers
180 views

Walk the user through initial data entry after the first login

Are there any guidelines or set of best practices on how to implement the initial data entry after the user has logged in for the first time? For example, I'm thinking of a web application for ...
0
votes
4answers
121 views

Optimizing the selection process [closed]

I am developing a mobile application in which the user selects the fields that s/he wants to enter information into. At the moment, I have two screens - one for selecting the fields and other for ...
3
votes
1answer
845 views

What is the difference between Scenario and User Journey?

I have been doing some research in order to understand what is an scenario and what is a user journey. As I understood, after you develop your personas then you can create the scenarios for each one. ...