A technique used in user-centered interaction design to evaluate a product by testing it on users.

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2answers
49 views

What is the rationale behind creating a 'pretotype' rather than a more simplified version of a prototype?

Do we really need to make design more complicated than it really is (or should be)? I have heard that the term 'pretotype' is being thrown around a little bit as the next trend in UX research and ...
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1answer
29 views

When to switch from best UX practices/guidelines to user testing?

The Nielsen Norman Group has UX Guidelines for how to present visited links. I was adhering to the guidelines by making visited links appear faded, but the client reasoned that the users of this ...
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0answers
45 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
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2answers
48 views

How do I get large numbers of specific users cheaply? [closed]

I need to recruit 100 users for a quantitative survey. The users need to have specific job roles in sales and marketing. While an even split in demographics is ideal, it is not required. I have the ...
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0answers
18 views

Best practices for getting quantitative data feedback on different design variations from a large number of users

We are interested in running a purely quantitative remote web-based user test with 100 specific users and showing them different design variations of a concept. After they see the concepts, we will ...
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4answers
143 views

Should we ask users to play a role when performing user testing?

I'm actually working on a users-testing session, to test an expense report application. My question is: When I ask the user to do a task, should I ask them to play a role? Example: If we want users ...
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1answer
44 views

Tool/ workaround for testing locally stored Webpage on iPhone

I need to test a webpage on iPhone. Due to some security/IT regulations, I'm not allowed to use cloud services (especially US-based 8-) , because I'm working for a big company in Europe). So I'm ...
0
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1answer
31 views

Time intervals for prompting the user for profile information

I have to collect some piece of information from the user and add it to his profile. The screen that asks the user for the information is skippable but with without a "don't remind me again" option. ...
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1answer
31 views

Recruiting participants: question to screen web designers/developers

To understand the level of expertise of participants for a usability test, I always ask something like "What’s your experience with computers or tablets? Mark all that apply." The choices are: I ...
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1answer
62 views

Testing memorability of a homepage

I am testing the design and layout of a homepage for a SaaS product. The layout is not clickable so i am only testing how clearly it communicates its message and I am trying to mimic behaviour of ...
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2answers
124 views

How can I get hold of customers and users for research and usability testing when the business is protective or needs approval each time?

One of the things I find most difficult is while we (designers and devs) are working in an iterative agile environment, getting a hold on users and customers and trying to meet them in regular basis ...
2
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4answers
126 views

Concept testing

I'm currently working on a strategy project. The team conducted interviews with users on what kind of impressions they have about our product and other products like ours. They've told us what they ...
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5answers
3k views

How can I ensure users don't fear the word TEST in the invitation for usability testing?

I did a lot of usability tests and sometimes users came to me saying: Wow. When you said TEST, I thought I should study more. Do you notice the MORE? It means that they studied something! I ...
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1answer
66 views

Performing Unit Testing for UX

I have a tricky question and I'm not sure if calling it "unit testing" is the right thing to do as I am by no means a UX person - I am learning a lot though. I have a website and I'm trying to ...
4
votes
4answers
89 views

Measuring UX of big enterpise application

I'd like to measure usability and identify potential areas for UX improvements of rather big application. We've managed to identify 3 main user groups (based on roles) and around 3-4 main tasks ...
1
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0answers
14 views

What is a good user group size for going out into the field to test your interface with users, one to one? [duplicate]

If I want to take a paper or pdf version out to test with typical users, one to one, how many users should I find to test on to get the most helpful results?
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0answers
58 views

How to select a set of tasks for tree testing to prevent selection bias as much as possible?

We are working on the optimization of the information architecture (IA) of a business software with more than 100 menu items. We have hypothesis on current problems and possible solutions for the IA. ...
2
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3answers
114 views

How to ask a user which factors are most important to them when calculating weights in a model?

I'm creating an index related to "walkability". By walkability I mean: Length of sidewalk available User perception rating on various measures of performance Many other factors Some users may not ...
2
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2answers
83 views

Reference for words that can be used to describe how users 'feel' or 'experience' when it comes to qualitative user experience evaluation?

I remember reading about some study for the Microsoft Ribbon design (this could be wrong) where a list of words were provided to the user to describe what they feel or experience either when they see ...
1
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2answers
101 views

Involving end users with UAT for software development

I just had a project manager and developers request we use end-users for User Acceptance Testing. They want end-users to try and break the software prior to launch. This really caught me off guard. ...
2
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2answers
166 views

How to design the optimal UI/UX test teaching lab?

Imagine you are training the next generation of UI designers and UX experts at a university, and the department just gave you a big pile of money to spend. How does the ideal testing lab look? (I ...
2
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3answers
54 views

What do users expect from a multiple answer question?

I have several testing/survey systems. One of the big debates is how to deal with questions that require multiple answers. Configuration #1 The user must have the exact check boxes marked. If they ...
0
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1answer
99 views

Using QR codes to record results of card sorting exercise

I have seen that OptimalSort gives an option to add barcodes to cards. However, this requires paying for OptimalSort and purchasing a barcode scanner. There are many free apps for reading QR codes. ...
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3answers
147 views

How to step outside one's own “perception bubble” when doing UX/Design?

I'm reading this article on how people tend to be caught in their own "homophilic [perception] bubble" when working at tech companies. People are focused on what they are designing, they work in ...
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1answer
28 views

Conversion based on clicks or orders

I'm running A/B split testing using Instapage. My dilemma is whether using clicks or orders versus visitors should be my conversion rate. This is what I had so far A: 556 visitors - 27 conversions ...
10
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2answers
558 views

Testing on Googles new reCAPTCHA

Has anybody run user tests on Google's new reCAPTCHA? My company is looking at using it and wants to run some tests before we implement. If you haven't tested it, do you know of any places where ...
18
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4answers
3k views

Colleagues drip-feeding me feedback from random users. What should I do?

I'm in the middle of a UX project, including on-site user tests. Colleagues are drip-feeding me ideas / suggestions / feedback etc from random users that I haven't tested. In some ways it's fair ...
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1answer
40 views

How to deal with Privacy when performing Tests involving Video Capture?

Our company creates software that involves sensitive information. We have the opportunity to use a third party service for the temporary video screen capture of user sessions for the purpose of ...
3
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1answer
94 views

What's the difference between “Discovery” and “Usability”?

User Research - Google Ventures I wonder what do you think are the real benefits from doing "Discovery" questions?
3
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1answer
52 views

Non-native speakers as participants in User Tests for website in foreign language

I’m going to evaluate a website to find out how to optimize different processes of interaction. Luckily I’ve got users of the target group to interview face-to-face under laboratory conditions. ...
0
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1answer
50 views

Temporarily storing tester data on an interactive wireframe?

Really just putting this out there to see if anyone knows of a service/site that does this? Looking to do some testing on a setup form / process. I need to store the users data as they input it so it ...
1
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2answers
94 views

Should you change your prototype mid-test?

I am conducting usability tests internally and consistently a design choice keeps coming up as confusing. The tripping point is toggleable tags and whether they should look disabled when not ...
0
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3answers
231 views

How would you test your ui/ux design decision in the fastest and cheapest way?

I was at this interview for ux designer position and my interviewer asked me that if your colleagues didn't agree on your design, how would you defend it? Then I said I would test the design in ...
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3answers
174 views

How do you test navigation engagement?

Some coworkers and I are engaged in heated debate about changing the navigation arrangement from a left nav column to a top nav bar. Arguments in favor of a left nav are more visibility and more ...
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0answers
45 views

Morae and Tobii - what was your timeline to proficiency? [closed]

Folks who gather and share research using Morae and Tobii, how long did it take you to get comfortable using the software efficiently? I've been asked to estimate a timeline for becoming a team's ...
11
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2answers
791 views

How do users react to a browser request for geolocation?

Is there a study about a user's reaction to a browser request of a geolocation? What is the percentage of acceptation? In which case? What triggers acceptance and what triggers denial?
4
votes
5answers
172 views

How to allow for 'exploration' in your user testing?

In a lot of user testing sessions I've been in a common task is to test the effectiveness of a particular icon or navigation control. The typical scenario: tester: How would you accomplish task ...
3
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4answers
220 views

Are buttons perceived as rectangles first?

Yesterday I ran into a discussion with my coworkers because after setting our app high fidelity prototype to a real user testing, we noticed that they barely saw the top nav action button which we ...
1
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2answers
113 views

incentives for user testing

I want to test a website with at least five people locally but I'm not sure how to go about how to find people willing to through with it. Do others offer an incentive to users and if so what has ...
1
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2answers
68 views

Providing context for usability test

I am working on a startup with a small team - we have just produced a prototype of a key user flow that we will be testing with live customers for maximum insight to go back and iterate. My question: ...
1
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1answer
75 views

What type of testing should I conduct?

I'm at the beginning of a design effort for a web application that my team is undertaking. I have an older design concept, but really we're looking for some quick information to help drive the design ...
2
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3answers
119 views

Conducting user testings when end-users are very specified group in another country

I'm curious about your experience with conducting user tests when end-users of your app are very specified group located in another country. For example, when they are specific kind of US goverment ...
0
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0answers
143 views

Software to run pairwise comparison testing?

I've been asked to find out how people rank a long list of items. The list is such that about 80% of the population will have pretty strong feelings and make clear ranking among about 20% of the ...
3
votes
1answer
221 views

How can I ask users just one question?

I need to ask users just one question on our website - namely "Did you find what you were looking for?" as an exit question. This is just one question that requires a high confidence level of data ...
4
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11answers
528 views

How to test icons with users?

In an web-app we have a bunch of command functions, each represented with an icon and a label. We've done usability testing of the UI as a whole, and taken note that a couple of icons are a bit ...
2
votes
1answer
123 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some ...
2
votes
1answer
65 views

Live User Testing - For round 2 and on, invite the same users or new users?

I'm planning for Live User Testing of my tool but I'm wondering what the general concensus is regarding inviting the users to come back for a followup session. This may be good because they will ...
1
vote
1answer
186 views

Self hosted user feedback options

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
2
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1answer
526 views

User Testing Framework and Questions for comparative tests

I am planning to conduct a number of task-based moderated think aloud tests for a service that I am designing. I will be repeating the test with the same setup regularly throughout the year and I am ...
2
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3answers
218 views

user testing: users not in your target market

Are there any benefits to using users who are not in your target market to test your website? e.g a car website tested by users who don't drive