Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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3
votes
4answers
145 views

How to ask a user which factors are most important to them when calculating weights in a model?

I'm creating an index related to "walkability". By walkability I mean: Length of sidewalk available User perception rating on various measures of performance Many other factors Some users may not ...
2
votes
3answers
84 views

Notification banner with auto close need “close(x)” button?

The notifications banner that displayed on top of the screen will disappears automatically in time delay. But I have seen many notification banners with auto close and close(x) button. Is the close(...
5
votes
2answers
76 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
4
votes
2answers
132 views

Data on forcing marketing opt-in?

In a form, if users had to check a checkbox to receive further marketing emails but couldn't continue the transaction unless they checked it, what do you think the drop out rate would be? Does anyone ...
3
votes
2answers
48 views

What are the best practices for keeping and analyzing unstructured user feedback?

To get and analyze users' feedback is vital for designing successful products as all of you perfectly know. It is more or less clear what to do with surveys' results, but what is the best way to keep ...
1
vote
2answers
16 views

Determine scenario for task or let user decide?

I've read material about user testing strategy and they all talk about determining a scenario for the task. Is this necessary? Wouldn't it be more natural to let the user him/herself decide on the ...
4
votes
1answer
58 views

Published research supporting UX interview techniques?

I've seen a lot of articles online about never asking users what they want, not asking users to justify why they want it or why they made a decision, not asking users what they would hypothetically do ...
4
votes
1answer
90 views

Name of a card sorting technique that lets people sort only their favorite items?

I'm working on a software tool that one of my clients uses on their intranet. We are planning to run a card sort study. Let's say the top 2 levels of their existing IA look like this: Menu item 1 ...
3
votes
1answer
97 views

Upper Limit of Items for a Browse Experience

I am working on an application for browsing academic programs at a large university. The primary goal is to aid in discovery of majors/degrees that a student would otherwise not know existed, as well ...
2
votes
1answer
33 views

Metrics for comparative study of collaborative systems

I have a collaborative computing platform which I want to run a user study on, and compare it with an existing, paper-based system. Both systems are meant to be used in some specific types of meetings ...
2
votes
1answer
76 views

How to analyze Pre/Post Single Ease of use question data?

Hello all UX researchers, In my recent UX study, I used a single ease of use question at the start and end of the each task on the scale of 1 to 7 ( where 1= strongly disagree, 7= strongly agree). ...
1
vote
1answer
19 views

Help and advice on user testing for accessibility?

I work at a small web development agency and I'm preparing to run a usability test on a web application we've built with a participant using a screenreader. Our development team just made a bunch of ...
1
vote
1answer
70 views

Conditional behaviors: OK or Close for modal windows?

Consider this WordPress screen: I have seen this a few times, where the usual "close" word is replaced by the word "OK". Please note that everything else works as with any modal, you can click ...
1
vote
1answer
25 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn'...
0
votes
0answers
19 views

Which qualitative method is best used with Empathy approach?

I have recently been doing a research that involved focus-group, interview, observation and lastly a survey as data gathering and analysis of user behavioral, emotions, experience. I have read and ...
0
votes
0answers
18 views

Online consultation: Should notes be ready right after the consultation?

We are building an online consultation app where in there's a consultant and a customer who can do a video conference over the phone / desktop computer. On the consultant's side, we are planning to ...
0
votes
0answers
29 views

Challenges from looking at keyboard not screen while typing

Would love to know if anyone has done studies around different people's typing styles, such as:- Number of hunt-and-peck vs touch type stats Studies where hunt-and-peck users have caused design ...
0
votes
0answers
29 views

Digital Video Recorder Glasses Spy Camera Eyewear for Usability Test

Do you think it could be useful to use a Digital Video Recorder Glasses Spy Camera Eyewear (e.g.: http://www.amazon.com/Recorder-Glasses-Camcorder-Eyeglass-4GB/dp/B00JIMMN92/) to record usability ...
0
votes
0answers
32 views

Survey structure for collecting 'Brand Awareness' and 'Consumer Behavior'

I have created a survey to gather information on users regarding their existing knowledge on existing brands. Also I hope to obtain more knowledge into their behavior, specifically regarding their ...
0
votes
0answers
155 views

Software to run pairwise comparison testing?

I've been asked to find out how people rank a long list of items. The list is such that about 80% of the population will have pretty strong feelings and make clear ranking among about 20% of the ...