Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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2
votes
2answers
51 views

The psychology of color that a child would most likely choose

As a UI designer, I have always wondered if there has been any psychological studies that can prove that children will pick certain colors over other colors or if there is a common pattern that occurs ...
5
votes
2answers
76 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
2
votes
2answers
44 views

Which qualitative method is best used with Empathy approach?

I have recently been doing a research that involved focus-group, interview, observation and lastly a survey as data gathering and analysis of user behavioral, emotions, experience. I have read and ...
3
votes
4answers
110 views

Notification banner with auto close need “close(x)” button?

The notifications banner that displayed on top of the screen will disappears automatically in time delay. But I have seen many notification banners with auto close and close(x) button. Is the close(...
1
vote
1answer
67 views

Is there any data on where people touch their tablet screens to scroll? [duplicate]

In a small sample (n = 3) we found that one user almost always scrolled their tablet/phone by stroking along the margin/gutter where the scrollbar exists. This caused a problem, as we have small fold-...
0
votes
1answer
42 views

Hamburger Menus [duplicate]

I was developing a personal website i wanna know this or simply Hamburger is better
14
votes
8answers
708 views

Should usability testing of a competitor's website be a part of your usability testing routine?

I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
0
votes
3answers
41 views

Frameworks for tagging user interview notes?

I've had some success, and interesting insights, applying a very simple and custom tagging system to user interview notes. An example of this would be labeling feedback as quote, praise, pain point, ...
1
vote
5answers
53 views

feature prioritization

I want to prioritize a list of features that our customer facing application does not currently have. I've first taken a look at our CSR call data to discover what services our customers call-in most ...
0
votes
1answer
26 views

Recruiting for a charity app [on hold]

I'm a UX student working on a charity app project and I hope to find some people who are willing to take a quick survey. How does recruitment of users for a charitable cause differ from recruitment ...
3
votes
2answers
48 views

What are the best practices for keeping and analyzing unstructured user feedback?

To get and analyze users' feedback is vital for designing successful products as all of you perfectly know. It is more or less clear what to do with surveys' results, but what is the best way to keep ...
2
votes
1answer
34 views

Metrics for comparative study of collaborative systems

I have a collaborative computing platform which I want to run a user study on, and compare it with an existing, paper-based system. Both systems are meant to be used in some specific types of meetings ...
4
votes
1answer
58 views

Published research supporting UX interview techniques?

I've seen a lot of articles online about never asking users what they want, not asking users to justify why they want it or why they made a decision, not asking users what they would hypothetically do ...
3
votes
4answers
145 views

How to ask a user which factors are most important to them when calculating weights in a model?

I'm creating an index related to "walkability". By walkability I mean: Length of sidewalk available User perception rating on various measures of performance Many other factors Some users may not ...
1
vote
1answer
27 views

Help and advice on user testing for accessibility?

I work at a small web development agency and I'm preparing to run a usability test on a web application we've built with a participant using a screenreader. Our development team just made a bunch of ...
1
vote
1answer
27 views

what are the differences between Scenario and user stories?

I am confused over scenario and user story! are they same? or they completely different from each other? Thanks & Regards-
0
votes
2answers
88 views

Choose between single or double buttons for two actions

I'm trying to find what is the best approach for the following scenario. I'm building Music Player App(iOS). For each played song we have two options : Add the song to My Music Library Add the song ...
1
vote
2answers
16 views

Determine scenario for task or let user decide?

I've read material about user testing strategy and they all talk about determining a scenario for the task. Is this necessary? Wouldn't it be more natural to let the user him/herself decide on the ...
0
votes
1answer
24 views

How long does it take to conduct UX Research? [duplicate]

If I'm preparing a project, what amount of time is reasonable to reserve for research? in terms of hours/days? Yes, it varies, but what are some examples/situations that you can think of where user ...
0
votes
0answers
18 views

Online consultation: Should notes be ready right after the consultation?

We are building an online consultation app where in there's a consultant and a customer who can do a video conference over the phone / desktop computer. On the consultant's side, we are planning to ...
1
vote
1answer
25 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn'...
17
votes
6answers
4k views

What is the best way to end a call between two parties (timer involved) in a non-disruptive way?

We are doing an app wherein one party (customer) can have a video conference with another party (consultant) in limited time (e.g. 15 minutes). What is the best way to end the connection between two ...
3
votes
1answer
97 views

Upper Limit of Items for a Browse Experience

I am working on an application for browsing academic programs at a large university. The primary goal is to aid in discovery of majors/degrees that a student would otherwise not know existed, as well ...
10
votes
1answer
716 views

If a product is meant for use by a specific skillset, what depth of knowlege should a designer have in that skillset?

For example, if someone is designing an interface for a product used by doctors for a specific task, the designer will have far less medical knowledge than the doctors using the product. How much will ...
16
votes
12answers
1k views

The design and implementation of the purely theoretical “self destruct” button

I had an Adobe Flash instructor in college who told me a story about getting bored at work. He had some downtime and was looking for a way to pass the time. While looking at some Flash code, he ...
4
votes
1answer
90 views

Name of a card sorting technique that lets people sort only their favorite items?

I'm working on a software tool that one of my clients uses on their intranet. We are planning to run a card sort study. Let's say the top 2 levels of their existing IA look like this: Menu item 1 ...
1
vote
2answers
108 views

Should I follow Mac or Windows UI guidelines? [duplicate]

In my product am using a modeless dialog box with “OK” and “Minimize” button. Where I can place these buttons on the Top Left or Top Right? If I place on the Top Left it shows am focused only on the ...
16
votes
5answers
533 views

How do you handle not knowing what it's like to be the person using the softwares you need to design

I have a general question so I'll provide an example: Let's say you were assigned to build a software which will be used on a daily basis as a professional tool, let's say a statistician's. Now, you ...
141
votes
17answers
10k views

How to discover what users NEED and not what they WANT?

I have been thinking a lot about my favorite quote from Henry Ford: If I asked people what they wanted, they would have said 'Faster Horses'. -Henry Ford The trouble I have been having is that ...
4
votes
3answers
1k views

What's the difference between “research” and “discovery”?

Two pillars of user experience legwork -- research and discovery*. But what's the difference between them, really? In practice, I've heard the terms used nearly interchangeably, and sometimes it ...
6
votes
5answers
1k views

How to solve Design/UX problems using more tangible/fun techniques?

I am trying to compile a list of interesting/more tangible methods of solving UX/Creative problems - whether it be as individual, in small groups, workshops, in user testing etc... I am already ...
0
votes
2answers
255 views

Infinite scrolling within a tabbed listview on Android

Is it a good experience to give an infinite scrolling view across tabs in Android if there are tabbed list views in the app? Basically if a user scrolls through a list in a tabbed view, the tab auto ...
1
vote
1answer
70 views

Conditional behaviors: OK or Close for modal windows?

Consider this WordPress screen: I have seen this a few times, where the usual "close" word is replaced by the word "OK". Please note that everything else works as with any modal, you can click ...
0
votes
3answers
94 views

Circular scroll bar [closed]

I have been developing a circular motion scroll, For Instance: if you rotate the circle clockwise the page will scroll down and if you rotate the circle anticlockwise the page would scroll up. ...
3
votes
3answers
189 views

What's the difference between card sorting and affinity diagramming?

I understand how card sorting and affinity diagramming work (both are fairly well documented online), but they seem so similar that I'm not sure what the difference between the two is, if any? Are ...
2
votes
1answer
54 views

Keyboard key access for Toggle Button?

In material design when I try to access Toggle Button via Keyboard, the spacebar is used as an action button. Why not Left/Right keyboard keys are not used as action buttons. What is the right key for ...
0
votes
5answers
126 views

Cancel and Back button on same form?

I have a web application where we end up at a screen with a form and we have both a CANCEL and BACK button on that screen. My doubts are : Should we clear out the form on pressing the back button? ...
13
votes
8answers
4k views

When (if ever) should links be opened in a new window?

I have seen a lot of discussion on this topic but it all seems to be opinion based without any research backing up the assumptions. It seems that there are times that it is particularly relevant to ...
1
vote
2answers
48 views

What is the difference between Shallow Information Architecture and deep Information Architecture?

I am new to User Centric Design process, wish to learn Information architecture in detail. Please help me understand difference between Shallow Information Architecture and deep Information ...
3
votes
1answer
89 views

How important is HFI Certification for a UI-UX Designer?

I'm planning to do HFI Certification, how important is it for a designer (UI-UX) and is there any alternatives for the same?
3
votes
3answers
75 views

What usability testing method should I use?

We have changed the design of our download form (Form you fill out to download a white paper or a guide) inline with a site redesign. It has been 1.5 months since we did this and the commercial guys ...
3
votes
3answers
86 views

How to design a project from the requirements of the stakeholder without knowing the actual needs & pain-points of the user?

I am assigned to design a new product (existing in market but with more added features). Requirements are provided by the stakeholder. I currently have no users in touch to understand their needs and ...
1
vote
1answer
63 views

Can the color aware LED backlighting for HDTV give a better User Experience?

There are products that let you install LED lights behind your HDTVs so that it matches the colors on the shows that you watch and projects the light on the wall behind. e.g. www.ambiscreen.tv, www....
0
votes
1answer
22 views

Combining personas and profiles rather than using them separately

There are lots of articles explaining personas and user profiles separately, but not many that talk about the use of both assets together to create a more insightful and comprehensive picture of the ...
3
votes
3answers
81 views

What is the recommended way to display a form field in an error state that is also on focus?

I've seen a lot of tips on good error states, but I haven't seen much on best practices for when the error state field in on focus. Here is an example of a sign up form with multiple errors (...
-1
votes
1answer
97 views

What was the rationale behind pinterest changing its “pin it” button to “save”?

I recently noticed that the popular "pin it" button had been renamed to "save". Personally I did not like it as I thought "pin it" was more accurate for the purpose and also was more in sync with the ...
3
votes
7answers
164 views

UX Strategy for MVP's

Could you please any one tell me about the UX method for MINIMUM VIABLE PRODUCTS? We can't follow the traditional UX Strategy such as user research, scenarios, prototyping, user testing etc.. for the ...
3
votes
1answer
28 views

Resources for preparing for HFI CUA [closed]

I am preparing for the HFI CUA. What resources would you recommend for me - either paid or free! Any courses on Lynda? Any particular resources/blogs that are focused on preparing for the exam.
2
votes
1answer
135 views

Analyze the website [closed]

I have no idea how to analyze a website if PET design principles are followed or not for a particular website. I have started practicing UX though I was a front end developer. Dont have clue if this ...