Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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5
votes
2answers
73 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
0
votes
2answers
32 views

Circular scroll bar

I have been developing a circular motion scroll, For Instance: if you rotate the circle clockwise the page will scroll down and if you rotate the circle anticlockwise the page would scroll up. ...
3
votes
3answers
149 views

What's the difference between card sorting and affinity diagramming?

I understand how card sorting and affinity diagramming work (both are fairly well documented online), but they seem so similar that I'm not sure what the difference between the two is, if any? Are ...
2
votes
1answer
38 views

Keyboard key access for Toggle Button?

In material design when I try to access Toggle Button via Keyboard, the spacebar is used as an action button. Why not Left/Right keyboard keys are not used as action buttons. What is the right key for ...
0
votes
5answers
110 views

Cancel and Back button on same form?

I have a web application where we end up at a screen with a form and we have both a CANCEL and BACK button on that screen. My doubts are : Should we clear out the form on pressing the back button? ...
1
vote
3answers
72 views

Notification banner with auto close need “close(x)” button?

The notifications banner that displayed on top of the screen will disappears automatically in time delay. But I have seen many notification banners with auto close and close(x) button. Is the close(...
13
votes
8answers
4k views

When (if ever) should links be opened in a new window?

I have seen a lot of discussion on this topic but it all seems to be opinion based without any research backing up the assumptions. It seems that there are times that it is particularly relevant to ...
1
vote
2answers
39 views

What is the difference between Shallow Information Architecture and deep Information Architecture?

I am new to User Centric Design process, wish to learn Information architecture in detail. Please help me understand difference between Shallow Information Architecture and deep Information ...
2
votes
1answer
32 views

Metrics for comparative study of collaborative systems

I have a collaborative computing platform which I want to run a user study on, and compare it with an existing, paper-based system. Both systems are meant to be used in some specific types of meetings ...
4
votes
1answer
48 views

Published research supporting UX interview techniques?

I've seen a lot of articles online about never asking users what they want, not asking users to justify why they want it or why they made a decision, not asking users what they would hypothetically do ...
3
votes
4answers
143 views

How to ask a user which factors are most important to them when calculating weights in a model?

I'm creating an index related to "walkability". By walkability I mean: Length of sidewalk available User perception rating on various measures of performance Many other factors Some users may not ...
3
votes
1answer
86 views

How important is HFI Certification for a UI-UX Designer?

I'm planning to do HFI Certification, how important is it for a designer (UI-UX) and is there any alternatives for the same?
3
votes
3answers
62 views

What usability testing method should I use?

We have changed the design of our download form (Form you fill out to download a white paper or a guide) inline with a site redesign. It has been 1.5 months since we did this and the commercial guys ...
3
votes
3answers
79 views

How to design a project from the requirements of the stakeholder without knowing the actual needs & pain-points of the user?

I am assigned to design a new product (existing in market but with more added features). Requirements are provided by the stakeholder. I currently have no users in touch to understand their needs and ...
1
vote
1answer
60 views

Can the color aware LED backlighting for HDTV give a better User Experience?

There are products that let you install LED lights behind your HDTVs so that it matches the colors on the shows that you watch and projects the light on the wall behind. e.g. www.ambiscreen.tv, www....
0
votes
1answer
21 views

Combining personas and profiles rather than using them separately

There are lots of articles explaining personas and user profiles separately, but not many that talk about the use of both assets together to create a more insightful and comprehensive picture of the ...
3
votes
3answers
69 views

What is the recommended way to display a form field in an error state that is also on focus?

I've seen a lot of tips on good error states, but I haven't seen much on best practices for when the error state field in on focus. Here is an example of a sign up form with multiple errors (...
-1
votes
1answer
92 views

What was the rationale behind pinterest changing its “pin it” button to “save”?

I recently noticed that the popular "pin it" button had been renamed to "save". Personally I did not like it as I thought "pin it" was more accurate for the purpose and also was more in sync with the ...
3
votes
7answers
144 views

UX Strategy for MVP's

Could you please any one tell me about the UX method for MINIMUM VIABLE PRODUCTS? We can't follow the traditional UX Strategy such as user research, scenarios, prototyping, user testing etc.. for the ...
1
vote
1answer
22 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn'...
1
vote
0answers
41 views

Conditional behaviors: OK or Close for modal windows?

Consider this WordPress screen: I have seen this a few times, where the usual "close" word is replaced by the word "OK". Please note that everything else works as with any modal, you can click ...
3
votes
1answer
27 views

Resources for preparing for HFI CUA [closed]

I am preparing for the HFI CUA. What resources would you recommend for me - either paid or free! Any courses on Lynda? Any particular resources/blogs that are focused on preparing for the exam.
3
votes
1answer
90 views

Upper Limit of Items for a Browse Experience

I am working on an application for browsing academic programs at a large university. The primary goal is to aid in discovery of majors/degrees that a student would otherwise not know existed, as well ...
3
votes
1answer
64 views

Name of a card sorting technique that lets people sort only their favorite items?

I'm working on a software tool that one of my clients uses on their intranet. We are planning to run a card sort study. Let's say the top 2 levels of their existing IA look like this: Menu item 1 ...
2
votes
1answer
131 views

Analyze the website [closed]

I have no idea how to analyze a website if PET design principles are followed or not for a particular website. I have started practicing UX though I was a front end developer. Dont have clue if this ...
0
votes
4answers
450 views
0
votes
1answer
214 views

Infinite scrolling within a tabbed listview on Android

Is it a good experience to give an infinite scrolling view across tabs in Android if there are tabbed list views in the app? Basically if a user scrolls through a list in a tabbed view, the tab auto ...
0
votes
1answer
64 views

Interfaces designed deliberately to contain high density of content and actions [closed]

There has been a strong trend towards the simplification and shallow IA of modern websites and applications, yet I can't help but wonder if there is also some correction required for certain ...
3
votes
1answer
128 views

Research CALL (Computer-Assisted Language Learning) with mobile devices

I am looking for more researches on this particular use of technology. If anyone know similar cases or studies about, please, share with me! In the meantime, thank you so much for your attention and ...
3
votes
1answer
59 views

How to choose the background color of video monitoring interface

Recently, I am working on the UI of video monitoring system, and it include images, table, infographic, and etc. I am really hesitated how to choose background color. Many days ago, many good guys ...
4
votes
4answers
1k views

Where is the best way to approach hallway usability testing?

I found UserTesting.com but it costs $40 per person which is super expensive. I want to test if I am communicating the correct message to users on our site. Where is a good place to do some hallway ...
2
votes
0answers
35 views

What are the best practices for keeping and analyzing unstructured user feedback?

To get and analyze users' feedback is vital for designing successful products as all of you perfectly know. It is more or less clear what to do with surveys' results, but what is the best way to keep ...
0
votes
0answers
26 views

Challenges from looking at keyboard not screen while typing

Would love to know if anyone has done studies around different people's typing styles, such as:- Number of hunt-and-peck vs touch type stats Studies where hunt-and-peck users have caused design ...
14
votes
3answers
564 views

How can I get useful usability data from a focus group that are not made up of end-users?

After my company has recently been acquired, we have been allotted an hour of "usability testing" at an upcoming conference. The catch is, if we follow the template that has been put forth to us, it'...
4
votes
4answers
309 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
3
votes
1answer
52 views

How do rules of Ben Schiderman apply/violate? [closed]

I read about 8 Golden Rules of Ben Schiderman which are as follows: Strive for consistency Permit easy reversal of actions Offer informative feedback Enable shortcuts for frequent users Provide ...
6
votes
4answers
121 views

Do the number of questions in FAQ affect perception of site?

In doing a new website, our client provided us with a quite long list of FAQ (Frequently Asked Questions). As usual in these cases, questions are made up (a totally different question, but a whole ...
1
vote
7answers
164 views

Should I ask the user to complete the task as fast as she can in user test?

I need to evaluate insurance auto quote process which has 3-4 pages of forms to fill. I have designed a prototype with two variations and want to test which of them is easier to use. So I plan to ...
4
votes
1answer
43 views

Best Way to Time Users Performing Physical Activities With Mobile Application?

I work in enterprise UX and need to measure metrics for how the usability of our future application will have improved work performance among users. The system the users use today does not record a ...
1
vote
2answers
31 views

Session Timeout Development [closed]

I don't want to re-invent the wheel but what would you think (ballpark) would be the estimated development time (hours) to add a notification to the user? Approach - After x amount of minutes a popup,...
0
votes
1answer
62 views

Textbox “x” icon

Nowadays we don't see the "x" icon in text box anymore. A user can use this icon to erase the whole text field. Does the placement of this icon depend on the kind of app? Any particular reason for ...
4
votes
2answers
128 views

Data on forcing marketing opt-in?

In a form, if users had to check a checkbox to receive further marketing emails but couldn't continue the transaction unless they checked it, what do you think the drop out rate would be? Does anyone ...
3
votes
2answers
115 views

How often should you change out a hero image?

We are implementing a new homepage design at my company with a large hero image at the top of the page. Some people on the marketing and content side of things proposed changing the hero image twice a ...
6
votes
3answers
1k views

Background patterns - do or don't?

Is there any data or research on whether or not background patterns have an impact on the user experience of a website as opposed to using a basic (flat/solid) color like white or a light-grey?
2
votes
3answers
79 views

Switch between two search sources(modes)

Android guidelines provide good information on search design https://www.google.com/design/spec/patterns/search.html but I need something beyond that. User should have an ability to quickly switch ...
11
votes
3answers
2k views

How do you determine an appropriate number of personas? [duplicate]

I created 4 Personas for an online car reseller based on focus-group and analytics data. The head of sales pointed out that there are more user groups on our website. I know that usually 3 personas ...
1
vote
3answers
88 views

Setting usability tasks for participants to test a website

I recently designed a website and I would like to test its' usability against end users. I am not sure about how I would set tasks, as I have read online not to give any obvious clues. One task I ...
19
votes
5answers
3k views

When requesting a donation, is it better to have a prefilled button or enter their own value? [duplicate]

A non-profit organization is selling tickets to an event. I suggested they add an opportunity to make a tax-deductible donation line along with the ticket purchase, like: 2 Tickets .... $45 ...
2
votes
2answers
226 views

Usability in Mobile Learning

I am making a research about interfaces and usability of mobile apps for learning idioms (duolingo, babel, vox, etc). The research has a objective to gather aspects, such as: efficiency, learnability ...
1
vote
2answers
89 views

What are some good guerrilla testing methodologies for validating feature concepts/product ideas in just a matter of days?

My product team is trying to break down the constraints of our product's current app experience, and start looking at it with a fresh, first principles approach. We think we have an idea for a new ...