Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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0
votes
1answer
155 views

Infinite scrolling within a tabbed listview on Android

Is it a good experience to give an infinite scrolling view across tabs in Android if there are tabbed list views in the app? Basically if a user scrolls through a list in a tabbed view, the tab auto ...
3
votes
1answer
28 views

Best Way to Time Users Performing Physical Activities With Mobile Application?

I work in enterprise UX and need to measure metrics for how the usability of our future application will have improved work performance among users. The system the users use today does not record a ...
3
votes
1answer
64 views

Automated testing WITH human factors to collect software metrics?

reaching out to see if any other UXers have experience collecting automated data for software KPIs (did a quick search for related question, and didn't find anything. Apologies if this has been asked ...
1
vote
2answers
28 views

Session Timeout Development [on hold]

I don't want to re-invent the wheel but what would you think (ballpark) would be the estimated development time (hours) to add a notification to the user? Approach - After x amount of minutes a ...
0
votes
1answer
58 views

Textbox “x” icon

Nowadays we don't see the "x" icon in text box anymore. A user can use this icon to erase the whole text field. Does the placement of this icon depend on the kind of app? Any particular reason for ...
1
vote
1answer
113 views

Research CALL (Computer-Assisted Language Learning) with mobile devices

I am looking for more researches on this particular use of technology. If anyone know similar cases or studies about, please, share with me! In the meantime, thank you so much for your attention and ...
4
votes
2answers
119 views

Data on forcing marketing opt-in?

In a form, if users had to check a checkbox to receive further marketing emails but couldn't continue the transaction unless they checked it, what do you think the drop out rate would be? Does anyone ...
3
votes
2answers
91 views

How often should you change out a hero image?

We are implementing a new homepage design at my company with a large hero image at the top of the page. Some people on the marketing and content side of things proposed changing the hero image twice a ...
5
votes
3answers
1k views

Background patterns - do or don't?

Is there any data or research on whether or not background patterns have an impact on the user experience of a website as opposed to using a basic (flat/solid) color like white or a light-grey?
2
votes
3answers
131 views

How to ask a user which factors are most important to them when calculating weights in a model?

I'm creating an index related to "walkability". By walkability I mean: Length of sidewalk available User perception rating on various measures of performance Many other factors Some users may not ...
2
votes
3answers
72 views

Switch between two search sources(modes)

Android guidelines provide good information on search design https://www.google.com/design/spec/patterns/search.html but I need something beyond that. User should have an ability to quickly switch ...
11
votes
3answers
2k views

How do you determine an appropriate number of personas? [duplicate]

I created 4 Personas for an online car reseller based on focus-group and analytics data. The head of sales pointed out that there are more user groups on our website. I know that usually 3 personas ...
0
votes
2answers
82 views

What's the difference between card sorting and affinity diagramming?

I understand how card sorting and affinity diagramming work (both are fairly well documented online), but they seem so similar that I'm not sure what the difference between the two is, if any? Are ...
1
vote
3answers
84 views

Setting usability tasks for participants to test a website

I recently designed a website and I would like to test its' usability against end users. I am not sure about how I would set tasks, as I have read online not to give any obvious clues. One task I ...
19
votes
5answers
3k views

When requesting a donation, is it better to have a prefilled button or enter their own value? [duplicate]

A non-profit organization is selling tickets to an event. I suggested they add an opportunity to make a tax-deductible donation line along with the ticket purchase, like: 2 Tickets .... $45 ...
2
votes
2answers
223 views

Usability in Mobile Learning

I am making a research about interfaces and usability of mobile apps for learning idioms (duolingo, babel, vox, etc). The research has a objective to gather aspects, such as: efficiency, learnability ...
3
votes
4answers
307 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
2
votes
1answer
79 views

Upper Limit of Items for a Browse Experience

I am working on an application for browsing academic programs at a large university. The primary goal is to aid in discovery of majors/degrees that a student would otherwise not know existed, as well ...
1
vote
2answers
86 views

What are some good guerrilla testing methodologies for validating feature concepts/product ideas in just a matter of days?

My product team is trying to break down the constraints of our product's current app experience, and start looking at it with a fresh, first principles approach. We think we have an idea for a new ...
1
vote
3answers
81 views

How can I improve conversion without user testing?

I work as a UI/UX designer. I have a good understanding of UI, but my UX is not as great. I spent a lot of time this week looking up topics on conversion, and ways to increase conversion rate. Most of ...
1
vote
1answer
40 views

Long forum threads; split into x pages parts or let them go on endlesslly

I have a forum going on and I find that users keep talking on and on in certain threads. It feels like clutter to me, seeing threads that are 600 pages long, but it does not seem to bother my users. ...
1
vote
3answers
113 views

User research drives design or vice a versa for existing product?

Looking for feedback on this work process: The product team is coming up with design features for existing product & then validating it based on user research (self reported). As a user/UX ...
1
vote
2answers
40 views

Which is more effective at eliciting customer trust: “Trusted by” section or customer testimonials?

Working with various industrial companies in competitive markets, I've noticed that there are a lot of protective feelings about customer information. No one wants to give a competitor an edge by ...
2
votes
1answer
35 views

How do I take feedback about a bare minimum live feature?

I am part of a small startup and I am new to the UX process. I have been designing for about a year without following a process or structure. We offer MOOCs and we are looking to overhaul the video ...
2
votes
1answer
127 views

Best practices for navigating from mobile app to a web browser and back?

I am designing a mobile app that can be used offline but offers time sensitive data to users that can only be found from third party web sources. The type of data the user needs to access is traffic ...
30
votes
4answers
3k views

Display comments order - best practice

I wonder what is the best comments order on the website. I assume there are two major methods to display comments: from newest to oldest, from oldest to newest. Facebook uses method one and ...
3
votes
0answers
153 views

Is there any place to get browser and version usage by industry? [duplicate]

The company I work for is investigating creating a new product which will be a web application used within hospitals. I am attempting to get concrete numbers on how many hospitals (or percentage of ...
1
vote
0answers
33 views

What UX Researcher is really researching? Speciffic factors, variables about HCI [closed]

I need to be very speciffic for my bachelor work in explaining what is being tested in every UX research method. I can list some factors, but i haven't found any official list or division into ...
1
vote
1answer
58 views

Empathy Map as alternative or addition to (ad hoc) personas?

Would you say an Empathy Map is an alternative approach to (ad hoc) personas or is it kind of an addition when you already have created personas (first the personas, second the empathy maps)? Like ...
0
votes
4answers
134 views

Should I ask the user to complete the task as fast as she can in user test?

I need to evaluate insurance auto quote process which has 3-4 pages of forms to fill. I have designed a prototype with two variations and want to test which of them is easier to use. So I plan to ...
0
votes
1answer
41 views

Interviewing a Single User About an Existing UI Improvements

I am about to interview / ask questions from a single end-user, who has been using the application in prod for 3 months daily. I am wondering is there some existing question set to begin this with? ...
0
votes
1answer
46 views

More effective for surveys: horizontal Likert scale or answer options listed vertically?

My survey has numerous questions with answers ranging from, for example, 'Not at all satisfied' to 'Extremely satisfied' and 'Not important' to 'Very important'. My instinct is to display these ...
0
votes
1answer
42 views

Pop up modal with alert box notification

So I have a pop-up modal which serves as subscription point and it has an email field, this email field has email validation and the error message is displayed in alert box. My question, is it a good ...
26
votes
16answers
4k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
6
votes
6answers
362 views

How to tell user if they are offline or online?

App is browser based and is using local storage to facilitate offline working (no internet dependency for limited functionality) and faster response (data is available locally so less network calls). ...
-1
votes
1answer
40 views

UX Research methods, advantages and disadvantages [closed]

Can someone comprehensively enlist all the UX research methods, their advantages and disadvantages and in what scenarios they should be used ? Thank you.
2
votes
1answer
58 views

What are some good examples of using participatory design in user research?

My product team and I attempted to conduct a participatory design exercise with some users. We printed out some blank mobile screen templates on an 11" x 17" piece of paper and asked them to draw ...
4
votes
3answers
155 views

What is user's quote?

Im new to the field of User Experience and currently studying on how to conduct user research and gather helpful data from various users to figure out or have an idea who's Im designing for. But along ...
0
votes
2answers
54 views

Grouping Features permission

On the Wire-framing, you can see a list of sub-features under 'Accounts' and 'Products'. Manager and Accountants are the user roles. I am trying to figure how to reduce mental load by not showing ...
3
votes
2answers
145 views

Best way to verify a user for a dating app? [duplicate]

What is the most user friendly way to verify a user’s identity for a dating app? We currently use Facebook login but we receive a lot of complaints that we don’t have another login method. So I’m ...
0
votes
1answer
74 views

How to show more or less info based on user's experience in the field rather than on system?

While designing an app for Coupons and Promotions for a salesman (just info of various Coupons) I was thinking about giving a personalized experience to each salesman based on his years of experience ...
0
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2answers
50 views

experimental design

In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
0
votes
1answer
29 views

Should a UX map be done per interview / persona or by collecting different interviews?

Should I interview one user and create one document per interview , or should I create just one journey with a high level big picture?
0
votes
1answer
84 views

What tools are available to collect statistics on user behavioral patterns?

I have an application with a relatively large user base. I would like to collect statistics on user behavior, analyze patterns etc. I expect that statistics to answer questions like: How many female ...
3
votes
1answer
103 views

User classification

Are there any "standard" frameworks for user classification/categorization in terms of behaviour, frequency of use, expertise, loyalty, attitude to product etc? Examples could be: early adopter, ...
5
votes
2answers
213 views

Simultaneous gestures on a touchscreen device?

Is there any existing research on dealing with simultaneous gestures on a touchscreen device? More specifically, the challenges and issues with allowing more than one person to interact with a ...
0
votes
3answers
123 views

usability testing and target group

I intend to conduct a usability study on a website (say an elementary school) to find out about ease of use, learnability etc., the first group of prospective users I would approach are parents for ...
0
votes
3answers
196 views

How do you test navigation engagement?

Some coworkers and I are engaged in heated debate about changing the navigation arrangement from a left nav column to a top nav bar. Arguments in favor of a left nav are more visibility and more ...
0
votes
5answers
260 views

Why are pop up ads still present?

People are very good at avoiding ads, especially those who know that they are ads. Usually, I see pop ads on less popular websites. And I also think people who are not very much internet literate ...
8
votes
2answers
880 views

Is there any research with respect to how font-weight affects readability?

Is there any research with respect to how font-weight affects readability? Obviously, there is some relation there, but I'm struggling to make a decision based on any facts. I created a jsFiddle ...