Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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3answers
90 views

Mixing promotion with value

I am developing a product to help people book cabs easier / faster. Once the cab is booked I was hoping to provide a safety feature to it by allowing the customer to send a sms to a family member. The ...
0
votes
1answer
65 views

How to source the initial requirements for an app?

I have an app idea but do not know how to do an initial requirements documentation. Do I do a survey based on what features I think would be good? Do I do a competitive analysis? I have no budget to ...
0
votes
1answer
70 views

How to measure a real UX situation

I'm looking something to do for a UX research. At my startup, we want to track the User Experience of our customers, to gather some important insights that can help us provide a better service. What ...
0
votes
2answers
95 views

Issues with 2 Column Search Results [closed]

Is there anything wrong with having a 2 column search result set? I have a list of Customers and Contacts. Each result has a lot of information: Name, ID, Status, Location, Last Modified, Display ...
0
votes
2answers
61 views

Can you make people sign in their accounts for user testing

I am planning to conduct some user testing on popular sites such as facebook/linkedin/twitter. The question is, would they be willing (or should i even ask them) to sign in to these accounts using ...
0
votes
1answer
144 views

How does the projection-angle of road arrows change drivers' expectations of the appropriate speed in a curve?

Have any studies been conducted to decide the 'print angle' (anamorphic projection) of road signage? Are there any other expectations involved?
0
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3answers
102 views

Free Trial Registration abandonment and resume

Dealing with a free-trial registration that REQUIRES a billing page, unfortunatelty (Credit Card info). There are 3 steps to this registration: Account registration Billing Confirmation - tell us ...
0
votes
1answer
104 views

Metrics to gauge website design visual appeal

I originally asked this question at Graphic Design StackExchange about evaluating the aesthetics of a visual design, but since then found a really interesting study that I thought I should share with ...
0
votes
2answers
182 views

Filtering Tables/Grids vs Sorting Tables/Grids

What are the advantages and disadvantages with filtering and sorting tables. Are there specific situations where one is preferred over the other?
0
votes
1answer
50 views

Competitive Research for Non-public Sites

In the book, Rocket Surgery Made Easy Steve Krug recommends doing usability testing for a competitive site first prior to building your own site / app. The idea is that you'll get a better idea of ...
0
votes
1answer
66 views

How to measure ux for animation effects on mobile

My question is if there is a framework or some other way to measure user satisfaction and experience for an touch interaction followed by an animation effect on mobile features. Take as an example ...
0
votes
1answer
190 views

Is there any definitive research on modal/overlay forms? Specifically, dismissing behaviors

I am interested if there is any specific research or user research on dismissing modal or overlay form dialog boxes. The pattern that includes a semi opaque overlay of the application with an input of ...
0
votes
2answers
111 views

Which legal documents are required in user research?

What kind of legal agreement do we have to solicit from user research participants prior to involving them in a user study? I'm specifically interested in diary studies, but I guess it's pretty much ...
0
votes
1answer
108 views

Compensation for diary study participants

I'm currently planning a diary study - a study in which users are asked to capture their experience with a product after every time they interact with it. Diary studies can go on for 1-3 weeks, and ...
0
votes
2answers
85 views

How to analyse the result of a focus group which has given highly diverse opinions

I was involved in a recent focus group study where we had six different requests from the users about what they wanted in the site (And all six are different and dont really have any correlation with ...
0
votes
1answer
79 views

What is the most relevant data to collect in contextual inquiry

I am designing a UI for a support applying system. Currently applications are made manually on paper and users are known to have very little knowledge on electronic services. Plan is to study the ...
0
votes
2answers
241 views

How to perform a task analysis?

What are your methods to understand the task the visitors to your web site want to solve? Surveys? Interviews? What questions do you ask? Simple asking them about their main reason for visiting the ...
0
votes
0answers
38 views

How can I submit a user research survey to a large crowd without spamming?

I often feel the need to perform very simple surveys that would help me understand more about people in order to better orient my product towards their needs. Setting up the survey is not a very ...
0
votes
0answers
56 views

Software to run pairwise comparison testing?

I've been asked to find out how people rank a long list of items. The list is such that about 80% of the population will have pretty strong feelings and make clear ranking among about 20% of the ...
0
votes
1answer
92 views

How to recruit engaged users for mobile apps usability study?

We're looking at redesigning our mobile app and we are also looking at adding new features. To evaluate some of the ideas, I'll need to recruit users that are familiar with the app and/or users who ...
0
votes
3answers
71 views

How can I capture quality data about existing users' goals, outside the context of UI?

We are rebuilding a large web application from the ground up. We have several thousands of technical users currently managing digital products in a web portal with a complex account/user structure. It ...
0
votes
0answers
41 views

Default Confirm Button [duplicate]

I have a confirmation box that appears when deleting an item. What are is your experience, should the button's default focus be on the "Ok" - delete item, or the "Cancel" - Do not delete. My thought ...
0
votes
2answers
144 views

How do you create real data backed personas for a simple marketing / lead generation website?

An effective website must meet both user and business requirements, right? In the case where a business simply needs to gather qualified leads and the user is simply trying to learn more about the ...
-1
votes
3answers
115 views

A/B or multi-variate testing as replacement for UX design?

It seems like in a business-driven organization (i.e. where the sales and marketing team has a bigger say) that offer software products or services, A/B testing is used as a way to improve and measure ...
-1
votes
1answer
190 views

Should we stop using “Home” in navigation? [duplicate]

Possible Duplicate: Home button vs Logo link? The following must be true for most (if not all) websites: Clicking the logo or website name leads to the homepage (/index.html). But the ...
-1
votes
1answer
118 views

The phone dialler in iOS 7.1 is userfriendly?

we can see the inconsistent in answering or declining incoming calls in iphone. when the phone is locked the green circle is focused towards left side and while unlocked green circle focused towards ...
-2
votes
4answers
134 views

Is copy and paste user-friendly in Mac? [closed]

Whenever I use copy and paste files in Mac, my eyes always search for copy and paste text in Mac context menu when compared with windows context menu. Is copy and paste in Mac context menu ...
-2
votes
4answers
211 views

User friendly language for notifications?

What is the most user friendly way to notify an user that "The items in the rows needs to be re-arranged" What I have is Re-sequencing items required, press update button How can I make this ...
-2
votes
2answers
236 views

Text alignment on header images

I was wondering if there is any statistics/research done on Text overlaying Hero, or header images. If right aligned and left aligned is better (or if it doesn't make a difference). Struggling to ...
-3
votes
2answers
102 views

Formal or cartoon-like website [closed]

Think about two websites related to research work. One is: http://www.tnsglobal.com/who-we-are and the other is http://www.conento.com.tr/EN/ I really wonder how many people like the first one ...