Comprises multiple methods for gaining insight into user needs and behaviours from real end users.
2
votes
2answers
114 views
Are there any survey tools that are optimized to render correctly on mobile devices? [closed]
My company would like to run a NPS survey off of our Mobile experience (app and website), are there any tools that will work well with mobile screens? We use Vovici, cvent and surveymonkey in house ...
2
votes
2answers
105 views
What is the most important UX considerations that could be answered by statistics gathering (list)? [closed]
I am trying to figure out what types of things are best tested in my website(s), phone apps, or programs. These need to be things that can actually be measured. Which information is most useful to ...
1
vote
1answer
89 views
Will it be better for making call-for-action buttons in warm colors?
Are there any A/B test/ statistics results revealing whether using warm color buttons is generally better than cold color buttons in UI? (despite the concern for the theme color of the brand)
1
vote
1answer
191 views
Loading Times / Breaking points
We all know that a user is not going to wait forever for a website to load. Given there are certain factors and circumstances that can apply to this, is there a breakdown of users stages/breaking ...
1
vote
3answers
167 views
Who are the most common visitor types to a web site?
Creating a detailed stakeholder analysis is fundamentally when you are planning to build a usable web site.
Prior to a workshop I've tried to list the most common stakeholders that are likely to ...
1
vote
2answers
65 views
Adding restrictions vs. adding options
I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort.
What I want to know here is, ...
1
vote
4answers
121 views
When (if ever) should links be opened in a new window?
I have seen a lot of discussion on this topic but it all seems to be opinion based without any research backing up the assumptions.
It seems that there are times that it is particularly relevant to ...
1
vote
1answer
101 views
Appropriate level of granularity in a card sort for a web app
When putting together a card sort for a web application, what level of granularity is appropriate for each card?
For example, is the function "forward an email to a distribution list" granular ...
1
vote
2answers
185 views
How to measure an app's usefulness?
That's the main question, but here is some background:
We created an app whose goal is to make raw health data easy to understand for the average person. This health data includes statistics about ...
1
vote
3answers
268 views
How to create cut-price personas using stakeholder interviews?
I'm involved in a project to build a new app. I would like to create personas but don't have the time or budget to find actual would-be users. Note: I've never created personas before and my agency ...
1
vote
2answers
132 views
How to use user research to help design system-specific interfaces?
I work for a company that builds patient safety software; basically a records management system. However, a large portion of the application is focused on administrative tasks that do not bear any ...
1
vote
1answer
71 views
Installing recording software
On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
1
vote
2answers
102 views
What effect does requiring a plugin have on conversion rate in a web app?
An HCI professor of mine found in a small study that requiring an added plugin (Java Silverlight ext) to view certain content resulted in a greater than 50% drop in users completing the task. Users ...
1
vote
1answer
96 views
Are users really more comfortable with mobile-friendly web-app versions?
I'm trying to better evaluate the added value my users will receive from a web-app and would like to hear from your experiences and researches in the field.
Currently, although the application ...
1
vote
2answers
71 views
For landing page A/B testing, how do you recruit from a niche market?
I'm currently working with a client that has not launched the full website yet, but is A/B testing ads to drive member acquisition. The ads direct users to a landing page that collects user e-mails. ...
1
vote
0answers
70 views
Dyslexia friendly colors for wider audience? [closed]
I have met few dyslexic people and asked them about their reading style.
Some of them said that typing on black key board with white writing is easier for them, it helps them identify the shape of ...
0
votes
2answers
89 views
clearest place for 'call to action' button?
I'm working on some wireframes and I've heard that just to the right of center is best for the primary object on your website.
Is this right? and if not, where is the best place to have a 'call to ...
0
votes
3answers
78 views
Free Trial Registration abandonment and resume
Dealing with a free-trial registration that REQUIRES a billing page, unfortunatelty (Credit Card info).
There are 3 steps to this registration:
Account registration
Billing
Confirmation - tell us ...
0
votes
1answer
44 views
Compensation for diary study participants
I'm currently planning a diary study - a study in which users are asked to capture their experience with a product after every time they interact with it. Diary studies can go on for 1-3 weeks, and ...
0
votes
2answers
63 views
How to analyse the result of a focus group which has given highly diverse opinions
I was involved in a recent focus group study where we had six different requests from the users about what they wanted in the site (And all six are different and dont really have any correlation with ...
0
votes
1answer
66 views
What is the most relevant data to collect in contextual inquiry
I am designing a UI for a support applying system. Currently applications are made manually on paper and users are known to have very little knowledge on electronic services.
Plan is to study the ...
0
votes
2answers
210 views
How to perform a task analysis?
What are your methods to understand the task the visitors to your web site want to solve? Surveys? Interviews? What questions do you ask? Simple asking them about their main reason for visiting the ...
0
votes
0answers
28 views
Best practices for attracting users to a new social media based site [closed]
Hi guys I was wondering if you can share with us, some tips on how to get traction to a new social media website which is only attractive when it has a lot of users that share content?
Making a beta ...
0
votes
1answer
67 views
Records mouse activity and suggest topics of interest? [closed]
Is there any way to collect users mouse activity in browser?
I need this information, so as I can suggest some topics which user might be interested in.
I am planning to gather some information over ...
-1
votes
3answers
80 views
A/B or multi-variate testing as replacement for UX design?
It seems like in a business-driven organization (i.e. where the sales and marketing team has a bigger say) that offer software products or services, A/B testing is used as a way to improve and measure ...
-1
votes
1answer
101 views
Should we stop using “Home” in navigation? [duplicate]
Possible Duplicate:
Home button vs Logo link?
The following must be true for most (if not all) websites:
Clicking the logo or website name leads to the homepage (/index.html).
But the ...
-1
votes
0answers
41 views
Questions to ask a target group when the product isn't defined - only the outcome of the project
We're redesigning a site for a client and the purpose of the website is to connect the brand to a specific subject.
If you as a consumer want to know more about the subject – then this is the site ...
-1
votes
1answer
48 views
What are some tips for doing “over the shoulder” research? [closed]
I'm going to start doing some over-the-shoulder research with our users. I.e. where I watch them going about their work while using our app. Any tips, tricks or links on how to do it?
-2
votes
4answers
179 views
User friendly language for notifications?
What is the most user friendly way to notify an user that "The items in the rows needs to be re-arranged"
What I have is
Re-sequencing items required, press update button
How can I make this ...
-2
votes
2answers
185 views
Text alignment on header images
I was wondering if there is any statistics/research done on Text overlaying Hero, or header images. If right aligned and left aligned is better (or if it doesn't make a difference).
Struggling to ...
-3
votes
2answers
81 views
Formal or cartoon-like website [closed]
Think about two websites related to research work. One is:
http://www.tnsglobal.com/who-we-are
and the other is
http://www.conento.com.tr/EN/
I really wonder how many people like the first one ...
