Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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2
votes
1answer
75 views

How to analyze Pre/Post Single Ease of use question data?

Hello all UX researchers, In my recent UX study, I used a single ease of use question at the start and end of the each task on the scale of 1 to 7 ( where 1= strongly disagree, 7= strongly agree). ...
3
votes
2answers
277 views

Drag and drop in long lists

I continue to hear drag and drop can be a bad user experience when dragging to reorder over long distances, such as within a list and when scrolling to the target location is required. Are there any ...
3
votes
4answers
118 views

Writing persona narratives - about existing scenario vs envisioned end scenario

Question in short When writing personas, do I: 1. Describe them in their current situation using whatever tool they may be using, or with no tool 2. Describe them using the tool that I am ...
13
votes
5answers
584 views

What ways to conduct user research quickly and cheaply are there?

Let's face it, in today's world - everything is moving fast and with approaches like agile, UX gets squeezed. It doesn't have to be this way and from what I hear many companies are using Sprint 0 ...
2
votes
4answers
231 views

Concept testing

I'm currently working on a strategy project. The team conducted interviews with users on what kind of impressions they have about our product and other products like ours. They've told us what they ...
1
vote
2answers
147 views

Should you use hamburger / hidden navigation on larger desktop sized screens? [duplicate]

I've seen a lot of sites hiding their nav on desktop and simply showing a hamburger-esque menu. Obviously this looks more "minimal" But I can't help to think this isn't the best approach from a UX ...
3
votes
2answers
125 views

Best Practice for product titles with dimensions

I am having a debate with someone about the best way to name products on an eCommerce site that has several different dimensions. For example: Epic 13 (33" x 50" x 78") Shower Stall with Center ...
3
votes
2answers
146 views

What research method is appropiate for this case?

We have a mobile app, with 3 million of downloads and 1.5 million of active users. This is a young product with the main market overseas. I just arrived to the company and I realized that they haven't ...
5
votes
8answers
565 views

Personas without made up stuff?

I am currently putting together some personas and am creating a template that will be informed by user research. What I'm attempting to do is avoid the classic 'assumptive' persona and avoid adding ...
2
votes
2answers
917 views

Are there any UX Patterns or research that support Mac OS treating standard dropdowns (selects) as modal like interaction?

Background: Recently I was working with a widget (Select2), and found what I felt was a rather large UX issue, the <select> box (dropdown) was being treated as modal interaction with a ...
1
vote
2answers
53 views

looking for the search criteria that would end up displaying most relevant search results

I'm new BA and I got my first requirement to analyze. Issue: There are two search fields in my XYZ application; Item and Item Code. You can use either of these 2 fields to get the list of the items ...
1
vote
1answer
143 views

Search options for a tag hierarchy view

I am implementing a hierarchy of tags that a user can associate with certain objects relevant to their situation. The tag names can be duplicated, given the same name tag does not exist under the same ...
3
votes
1answer
88 views

What is the best way to organize personas?

My team has a collection of different personas, some of which are customers, some users, and some are intermediaries that influence the purchases and . A persona map of these is pretty messy and I'm ...
0
votes
2answers
80 views

Social Media links: is it worth the costs? [closed]

This is something that we were thinking about and couldn't really find a solution yet, so appealing to the smart people here. The context we all know that social media is good, we believe that, we ...
3
votes
4answers
111 views

Best way to ask a question about a mostly subconscious behavior?

I need to know how much web shoppers in certain countries pay attention to and care about ccTLDs (country code top-level domain e.g. .co.uk or .fr) That is, does it matter to a UK web shopper if a ...
0
votes
3answers
306 views

Which is the right place to place close button in a mobile app?

This is my first project in mobile app UX and UI Design. I have facing problem in placing "close" button on UI. I have got two kind of screens, one like overlay and another one like form submission ...
1
vote
1answer
169 views

If I replicate a UX strategy from a popular app for my app, is there any proof that it'll work for my users?

Let's say for e.g I replicate the Facebook app but as another social media platform. My users are similar to facebook's users, their habits and lifestyle are similar too, would that guarantee me ...
0
votes
3answers
124 views

Need Help Identifying Audience & User Motivations

I've been hired as the UI & UX Designer for an app focused around online dating. Typically, I work with clients that have an existing solution, like a website or app. This gives me a jumping off ...
8
votes
11answers
984 views

Classifying users into beginners, intermediate, experts

In a survey, how can I find out about the experience of a user with a specific website? How can I classify the users into different types - novices/beginners, intermediate, experts? Are there ...
0
votes
2answers
105 views

What happens when you force night mode?

I want the default to be night mode. There will be no light mode, only dark, I find it more convenient and so does my friends so we think that the next apps we build should have a dark background ...
8
votes
5answers
283 views

Personas in enterprise web application systems

I'm involved in a project that will be replacing a student information system at a post-secondary institution. I would describe the scope of this project as very large, comprising of approximately ...
3
votes
4answers
567 views

UX without user research: How do I implement good UX principles when my resources are limited?

In UX, it should all start with the user. Everything from visual design to information architecture flows from the needs of the user. If I don't have the resources to be conducting field research or ...
0
votes
0answers
30 views

Has anyone investigated the user attributes affecting users' abilities to digest abstract visual information?

An example of "abstract visual information" might be a color-coded 2-dimensional map of some other space (such as real 3D space, or maybe some other dimensions/attributes) The point is that one might ...
1
vote
0answers
63 views

UX research intelligence - how to achieve operational success? [closed]

How do startups and mid sized companies share UX information such as UX analytics, UX research and user tests? I'm working at a small company and trying to establish a UX department (we have me and ...
0
votes
2answers
84 views

Assessing users' technical competence

What are some good ways to assess how competent and comfortable our users are with technology? What baseline knowledge should we expect users to have? This is a regular sticking point in my meetings ...
2
votes
3answers
1k views

Best innovative Way to design User Manual for web application?

Whats the best way to present/design user manual for a web application? Problem : I have a web application where i am going to share/present user manual to end user and client,Usual way of ...
2
votes
3answers
1k views

Which software do you use for facial expression analysis?

Dear incredible community, I am once again in need of your help. Summary: Looking for a tool to analyze participant's webcam feed to produce a report of facial expressions - it does not have to be ...
1
vote
3answers
123 views

How can I submit a user research survey to a large crowd without spamming?

I often feel the need to perform very simple surveys that would help me understand more about people in order to better orient my product towards their needs. Setting up the survey is not a very ...
2
votes
1answer
97 views

How to direct users to opt for a particular social sign-in?

Suppose I am having login form as : How can I direct users to opt in for Google sign-in preferably against Twitter like by doing: placing google option closer to login form making google option ...
1
vote
1answer
52 views

What are the benefits and costs of a high contrast interface in a clinical app?

I have a project in which users will take a test involving varying shapes and angles. The purpose of the test is to assess their cognitive abilities. Users will be taking this test on a tablet which ...
0
votes
1answer
227 views

Compensation for diary study participants

I'm currently planning a diary study - a study in which users are asked to capture their experience with a product after every time they interact with it. Diary studies can go on for 1-3 weeks, and ...
0
votes
1answer
86 views

How do I create persona for international airport website? [closed]

How do I create persona for international airport website? How do I Identify my audience where audience base is diverse? And how many personas needed to be designed?
2
votes
2answers
60 views

Is there a function to get the optimal number of choices in a Likert scale?

I was answering a question today and it reminded me of a discussion I had with a couple colleagues about the optimal amount of choices in a Likert scale. I vouched for the classic 5, one of us stood ...
0
votes
1answer
31 views

Is it appropriate to discussed the proposed usability method in literature review or in methodology chapter?

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...
2
votes
2answers
162 views

In survey results which one is better - to show number of voters or not?

I have checked number of online survey results and in few they show number of voters and in few they dont't. So, thinking about the scenario I came across following questions: Is it something that ...
2
votes
1answer
103 views

Uncovering user motivation levels when using an app

I want to learn when a user's motivations are high or low while using an app so I can present the right messaging to them and have a higher rate of completion. Is there a research method which ...
4
votes
2answers
109 views

Any credible studies or research on messaging system's display of unattended items?

I'm working on a client's app that uses a messaging system. The whole concept has been approved last week, so it's not a big deal now, but I was wondering about this: is there any research that ...
2
votes
2answers
226 views

Show contextual FAQ's prior to contacting support?

Does providing contextual FAQ's prior to allowing users to contact a support specialist increase ROI? It seems that there is at least a perceived benefit (as many companies do it). Are they basing ...
2
votes
1answer
111 views

Acceptable image resolution relative to native display resolution on high-PPI displays?

I'm wondering if there are any studies - or even anecdotal evidence - on what the acceptable resolution of images is on high-resolution screens (e.g. phones and tablets). Obviously, an image that's ...
15
votes
8answers
2k views

How to extract more insightful UX requirements from User

We do iterative releases, and thus I see a good number of user UI/UX requirements come in. Which is great so we can focus on the key areas. Naturally these requests are in the format "The system ...
2
votes
2answers
123 views

Reference for words that can be used to describe how users 'feel' or 'experience' when it comes to qualitative user experience evaluation?

I remember reading about some study for the Microsoft Ribbon design (this could be wrong) where a list of words were provided to the user to describe what they feel or experience either when they see ...
1
vote
1answer
133 views

Guidelines for text-free filter?

I'm wondering if there are guidelines on how to let my users enter a text-free filter where I want to let then use wildcards (besides 'simple' text). Assuming I have a report with columns and lines, ...
2
votes
1answer
142 views

Progressive Profile Capture

Can someone please point me in the right direction of research on progressive info collection? Seen in apps like Match and LinkedIn where they ask a few questions, then later prompt for more. ...
4
votes
3answers
137 views

What is the best way to find existing usability research?

Sometimes I'll be working on a project and wonder if someone has already researched a particular problem. The issue is that I don't currently have a good way to easily search through existing bodies ...
0
votes
2answers
40 views

Convince user to follow a page

Our website is used to manage investment funds. Users can create channel pages that are basically a list of funds plus an activity stream. Now, we want other users to go on those pages and start ...
0
votes
2answers
133 views

User expectation for deleting an entry in listview Android?

My requirement for an Android app is to show an alert dialog when a user deletes an entry from the listview. Is it really necessary to show a dialog for deleting a single entry or is it enough to ...
3
votes
1answer
93 views

recommendations for best practices in testing upright and angled directory experiences on large-scale touch-screen display?

Has anybody had experience testing interactive touch-based displays for ux usability. Specifically, i'm looking at large-screen (i.e. wall-sized) touch screen software experiences that use advanced ...
5
votes
1answer
260 views

Instant gratification in B2B onboarding

Instant gratification seems to work very well when onboarding B2C end-users. To the extent that it's pretty much table stakes in some app categories. Intuitively it should translate into B2B SaaS, ...
3
votes
2answers
264 views

Any lesson learned or best practices on the UX of a 'Download' button?

My company provides a free edition of a desktop application we developed. Currently I have 'Download' button only on website, and I consider to replace it with one of the following three suggested ...
2
votes
3answers
187 views

Focus state for Split Button?

What will be the action if the "Tab" key is focused on the split button? a. both the "A" & "B" gets focused. b. "A" gets focused first and "B" get focused on next "Tab". c. only the "A" get ...