Tagged Questions

3
votes
2answers
52 views

In usability testing, what consensus from users is enough to throw out an idea in future iterations?

I am in the midst of adding about 100 images to one of my current projects after completing a round of usability testing on a low/medium fidelity prototype yesterday. I included ideas for 4 pages in ...
1
vote
1answer
71 views

Installing recording software

On an upcoming visit to a user's place of work, I would like to have them install Morae Recorder beforehand. This is likely to be a problem for the user's IT Security people. In the past, especially ...
13
votes
6answers
279 views

Should usability testing of a competitor's website be a part of your usability testing routine?

I was reading up on best practices on usability testing for websites and a recommendation was that get your participants to do usability testing on your competitors website as well as that would help ...
3
votes
3answers
105 views

Brief and effective way to present usability study results

I am looking for a great template to create usability study results document without putting anyone to sleep. I have created plenty of them before but would like to see if there is something better ...
3
votes
6answers
158 views

What's the best way to conduct user research at a trade show?

I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
6
votes
1answer
173 views

A/B testing a site with low traffic

I've always been very interested in A/B testing, but have never had the opportunity to implement it on any websites. I work at a digital agency where the main reason why we haven't been able to ...
4
votes
3answers
145 views

Cameras for Paper Prototyping

I help manage a small usability lab. One of the things we're trying to is to record paper prototyping sessions - with a user sitting at a table and a camera directly overhead (from a height of about ...
8
votes
2answers
183 views

Has user testing ever revealed that you have to change your app's UI colour?

Dark-themed UI colours have been popular for a while on certain desktop applications (Adobe Lightroom as an example), and seem to be popping up on mobile applications as well. I'm referring to the ...
5
votes
1answer
227 views

What is a good tool for mouse tracking? [closed]

I would like to be able to track user activity on an HTML page. What I want to achieve is the following, a breakdown of user activity per page, and a total time spent on the entire flow. The ...
6
votes
2answers
111 views

How to use paper prototyping on an existing product

Paper prototyping is a very powerful tool early on in a new product build as it helps you to iron out ux and rapidly iterate. However if you're working on an existing product and want to test small ...
3
votes
3answers
206 views

Where is the best way to approach hallway usability testing?

I found UserTesting.com but it costs $40 per person which is super expensive. I want to test if I am communicating the correct message to users on our site. Where is a good place to do some hallway ...
3
votes
1answer
180 views

Counting Clicks vs. Path Deviations

We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...
1
vote
1answer
98 views

Appropriate level of granularity in a card sort for a web app

When putting together a card sort for a web application, what level of granularity is appropriate for each card? For example, is the function "forward an email to a distribution list" granular ...
2
votes
2answers
204 views

Best methods to find users for in-person user testing? [duplicate]

Possible Duplicate: How to recruit user test participants? There are a number of new tools available to conduct automated, oftentimes remote user testing (Treejack, Chalkmark, etc.). ...
13
votes
5answers
339 views

What ways to conduct user research quickly and cheaply are there?

Let's face it, in today's world - everything is moving fast and with approaches like agile, UX gets squeezed. It doesn't have to be this way and from what I hear many companies are using Sprint 0 ...
5
votes
4answers
255 views

Is it effective to ask users which design they prefer and why?

I have a few different options for the UX of a tool. Each is quite different from the other. They are currently represented as lo-fi wireframes. I would like to get feedback on them to decide which ...
3
votes
2answers
197 views

How to perform field studies and usability testing when your target group is e-commerce managers and business executives?

If you are working on a project aimed to this type of difficult to reach user and you still want to keep a proper Lean UX approach, how do you face the problem of finding users for gathering insights ...
13
votes
13answers
290 views

Is user testing a luxury or a necessity?

I understand that you should be thinking of your users all the time but given the current climate where every pound counts is user testing just for the richer companies?? Should you discount your ...