Tagged Questions
3
votes
2answers
63 views
Phrasing of diary study prompts to get more user insight
I am in the process of designing a diary study to investigate the interaction between a current software application and its users. I am seeking open-ended data and insights from users that I might ...
21
votes
4answers
705 views
Display comments order - best practice
I wonder what is the best comments order on the website. I assume there are two major methods to display comments:
from newest to oldest,
from oldest to newest.
Facebook uses method one and ...
3
votes
6answers
158 views
What's the best way to conduct user research at a trade show?
I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
4
votes
2answers
91 views
Can SUS scores be used for comparison between different systems?
The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
3
votes
3answers
163 views
Should Focus Group interviews include people of different stakeholder categories?
I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group.
This got me ...
5
votes
1answer
115 views
Where can I find statistics on the use of mobile app features?
I am looking for academic research that investigates how frequently Set as wallpaper and Delete functions are used in image viewer applications on mobile devices (to defend their inclusion in a list ...
6
votes
2answers
225 views
User Experience Research on Users Total Digital Environment?
When we do User Experience Research we test a single application or even a single feature of an application. But there are no users who only uses one application. Users today are using several ...
5
votes
1answer
182 views
UX of background advertising (or other options)
My company's users use a website that features advertising from specific sponsors. The ads are all directly related to the content of the page and the situation in which the user is viewing the page ...
8
votes
2answers
856 views
What research methods can I use to create personas?
My experience with personas has been from creating personas with data that already exists usually provided by the marketing team based on their research.
How do you go about conducting research to ...
5
votes
5answers
459 views
How reliable are heatmaps generated by cursor positions?
Heatmaps are one of the best tools we have to mesure the impact of a design, not just in UX terms but also in marketing/conversion terms.
I've found that most of the free or less-expensive solutions ...
