Tagged Questions
11
votes
3answers
424 views
Should I ask for demographic information in a survey at the end or beginning? [duplicate]
I'm conducting a survey, and will ask for demographic information, e.g., gender, age, level of education, frequency of computer use. Should I ask users for this information at the beginning of the ...
23
votes
15answers
1k views
Should personal data be asked at the beginning or end of an online survey
Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details?
My intuition says putting it at the end will yield ...
7
votes
3answers
259 views
How to document user interviews
What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
3
votes
1answer
186 views
Counting Clicks vs. Path Deviations
We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...
2
votes
1answer
206 views
Retroactive UX research
When doing UX research, this usually means laying the foundations for future building. Usability testing is a way of finding errors in prototype or fully working products. But what are the questions I ...
9
votes
4answers
279 views
How to set up an observation room
I'm going to do user testing (usability testing, like Steve Krug does).
I want :
my co-workers to listen/watch the test live, while I'm doing it, in a
seperate room.
to record the screen and ...
7
votes
7answers
753 views
How to measure self reported computer proficiency? Ideally with one item
For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks.
How can we best measure that?
A ...
13
votes
13answers
291 views
Is user testing a luxury or a necessity?
I understand that you should be thinking of your users all the time but given the current climate where every pound counts is user testing just for the richer companies?? Should you discount your ...