I'm conducting a survey, and will ask for demographic information, e.g., gender, age, level of education, frequency of computer use. Should I ask users for this information at the beginning of the ...
Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...
When doing UX research, this usually means laying the foundations for future building. Usability testing is a way of finding errors in prototype or fully working products. But what are the questions I ...
I'm going to do user testing (usability testing, like Steve Krug does). I want : my co-workers to listen/watch the test live, while I'm doing it, in a seperate room. to record the screen and ...
For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
I understand that you should be thinking of your users all the time but given the current climate where every pound counts is user testing just for the richer companies?? Should you discount your ...