Tagged Questions
9
votes
2answers
219 views
How to conduct user research in a highly constrained environment with private/protected data?
I work in health care and am trying to establish some practices and protocols for conducting user research on physicians. However, the health care industry has some constraints that make user research ...
5
votes
2answers
294 views
How do you handle not being allowed to do stakeholder interviews?
I was recently hired for one of my first new projects and have been interviewing stakeholders. I got through the interviews with other people who work for the client, with no problems. However, the ...
4
votes
4answers
310 views
What research method should I use to find Top Tasks for a intranet site?
Recently a client asked me to find the top tasks that the users do in a intranet site. We will use them to do a usability test.
Since is hard to interview the users, i advised them to answer a ...
3
votes
3answers
163 views
Should Focus Group interviews include people of different stakeholder categories?
I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group.
This got me ...
2
votes
1answer
359 views
Coming up with questions for user research
The biggest problem for beginners at chess is remembering how each piece moves. I designed a set where the form of the piece itself provides a clue to the way it moves:
I would like to turn this ...
4
votes
4answers
843 views
What are good questions to ask when interviewing intranet users for persona development?
I'm part of an external team hired to improve a software engineering company's intranet.
I have been tasked with developing a usable set of personas out of a pool of around 300 employees. The ...
