Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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2
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1answer
14 views
1
vote
1answer
61 views

Is there any data on where people touch their tablet screens to scroll?

In a small sample (n = 3) we found that one user almost always scrolled their tablet/phone by stroking along the margin/gutter where the scrollbar exists. This caused a problem, as we have small fold-...
0
votes
1answer
31 views

Hamburger Menus [duplicate]

I was developing a personal website i wanna know this or simply Hamburger is better
0
votes
1answer
26 views

Recruiting for a charity app [on hold]

I'm a UX student working on a charity app project and I hope to find some people who are willing to take a quick survey. How does recruitment of users for a charitable cause differ from recruitment ...
1
vote
5answers
51 views

feature prioritization

I want to prioritize a list of features that our customer facing application does not currently have. I've first taken a look at our CSR call data to discover what services our customers call-in most ...
1
vote
1answer
21 views

Help and advice on user testing for accessibility?

I work at a small web development agency and I'm preparing to run a usability test on a web application we've built with a participant using a screenreader. Our development team just made a bunch of ...
1
vote
1answer
27 views

what are the differences between Scenario and user stories?

I am confused over scenario and user story! are they same? or they completely different from each other? Thanks & Regards-
0
votes
2answers
85 views

Choose between single or double buttons for two actions

I'm trying to find what is the best approach for the following scenario. I'm building Music Player App(iOS). For each played song we have two options : Add the song to My Music Library Add the song ...
0
votes
3answers
41 views

Frameworks for tagging user interview notes?

I've had some success, and interesting insights, applying a very simple and custom tagging system to user interview notes. An example of this would be labeling feedback as quote, praise, pain point, ...
2
votes
2answers
42 views

Which qualitative method is best used with Empathy approach?

I have recently been doing a research that involved focus-group, interview, observation and lastly a survey as data gathering and analysis of user behavioral, emotions, experience. I have read and ...
1
vote
2answers
16 views

Determine scenario for task or let user decide?

I've read material about user testing strategy and they all talk about determining a scenario for the task. Is this necessary? Wouldn't it be more natural to let the user him/herself decide on the ...
0
votes
1answer
24 views

How long does it take to conduct UX Research? [duplicate]

If I'm preparing a project, what amount of time is reasonable to reserve for research? in terms of hours/days? Yes, it varies, but what are some examples/situations that you can think of where user ...
0
votes
0answers
18 views

Online consultation: Should notes be ready right after the consultation?

We are building an online consultation app where in there's a consultant and a customer who can do a video conference over the phone / desktop computer. On the consultant's side, we are planning to ...
10
votes
1answer
714 views

If a product is meant for use by a specific skillset, what depth of knowlege should a designer have in that skillset?

For example, if someone is designing an interface for a product used by doctors for a specific task, the designer will have far less medical knowledge than the doctors using the product. How much will ...
17
votes
6answers
4k views

What is the best way to end a call between two parties (timer involved) in a non-disruptive way?

We are doing an app wherein one party (customer) can have a video conference with another party (consultant) in limited time (e.g. 15 minutes). What is the best way to end the connection between two ...
1
vote
2answers
108 views

Should I follow Mac or Windows UI guidelines? [duplicate]

In my product am using a modeless dialog box with “OK” and “Minimize” button. Where I can place these buttons on the Top Left or Top Right? If I place on the Top Left it shows am focused only on the ...
0
votes
3answers
92 views

Circular scroll bar [closed]

I have been developing a circular motion scroll, For Instance: if you rotate the circle clockwise the page will scroll down and if you rotate the circle anticlockwise the page would scroll up. ...
2
votes
1answer
53 views

Keyboard key access for Toggle Button?

In material design when I try to access Toggle Button via Keyboard, the spacebar is used as an action button. Why not Left/Right keyboard keys are not used as action buttons. What is the right key for ...
0
votes
5answers
125 views

Cancel and Back button on same form?

I have a web application where we end up at a screen with a form and we have both a CANCEL and BACK button on that screen. My doubts are : Should we clear out the form on pressing the back button? ...
3
votes
4answers
103 views

Notification banner with auto close need “close(x)” button?

The notifications banner that displayed on top of the screen will disappears automatically in time delay. But I have seen many notification banners with auto close and close(x) button. Is the close(...
1
vote
2answers
47 views

What is the difference between Shallow Information Architecture and deep Information Architecture?

I am new to User Centric Design process, wish to learn Information architecture in detail. Please help me understand difference between Shallow Information Architecture and deep Information ...
3
votes
1answer
89 views

How important is HFI Certification for a UI-UX Designer?

I'm planning to do HFI Certification, how important is it for a designer (UI-UX) and is there any alternatives for the same?
3
votes
3answers
86 views

How to design a project from the requirements of the stakeholder without knowing the actual needs & pain-points of the user?

I am assigned to design a new product (existing in market but with more added features). Requirements are provided by the stakeholder. I currently have no users in touch to understand their needs and ...
3
votes
3answers
75 views

What usability testing method should I use?

We have changed the design of our download form (Form you fill out to download a white paper or a guide) inline with a site redesign. It has been 1.5 months since we did this and the commercial guys ...
1
vote
1answer
63 views

Can the color aware LED backlighting for HDTV give a better User Experience?

There are products that let you install LED lights behind your HDTVs so that it matches the colors on the shows that you watch and projects the light on the wall behind. e.g. www.ambiscreen.tv, www....
0
votes
1answer
22 views

Combining personas and profiles rather than using them separately

There are lots of articles explaining personas and user profiles separately, but not many that talk about the use of both assets together to create a more insightful and comprehensive picture of the ...
3
votes
3answers
81 views

What is the recommended way to display a form field in an error state that is also on focus?

I've seen a lot of tips on good error states, but I haven't seen much on best practices for when the error state field in on focus. Here is an example of a sign up form with multiple errors (...
-1
votes
1answer
97 views

What was the rationale behind pinterest changing its “pin it” button to “save”?

I recently noticed that the popular "pin it" button had been renamed to "save". Personally I did not like it as I thought "pin it" was more accurate for the purpose and also was more in sync with the ...
3
votes
7answers
164 views

UX Strategy for MVP's

Could you please any one tell me about the UX method for MINIMUM VIABLE PRODUCTS? We can't follow the traditional UX Strategy such as user research, scenarios, prototyping, user testing etc.. for the ...
1
vote
1answer
70 views

Conditional behaviors: OK or Close for modal windows?

Consider this WordPress screen: I have seen this a few times, where the usual "close" word is replaced by the word "OK". Please note that everything else works as with any modal, you can click ...
3
votes
1answer
28 views

Resources for preparing for HFI CUA [closed]

I am preparing for the HFI CUA. What resources would you recommend for me - either paid or free! Any courses on Lynda? Any particular resources/blogs that are focused on preparing for the exam.
2
votes
1answer
135 views

Analyze the website [closed]

I have no idea how to analyze a website if PET design principles are followed or not for a particular website. I have started practicing UX though I was a front end developer. Dont have clue if this ...
0
votes
1answer
65 views

Interfaces designed deliberately to contain high density of content and actions [closed]

There has been a strong trend towards the simplification and shallow IA of modern websites and applications, yet I can't help but wonder if there is also some correction required for certain ...
2
votes
1answer
34 views

Metrics for comparative study of collaborative systems

I have a collaborative computing platform which I want to run a user study on, and compare it with an existing, paper-based system. Both systems are meant to be used in some specific types of meetings ...
4
votes
1answer
58 views

Published research supporting UX interview techniques?

I've seen a lot of articles online about never asking users what they want, not asking users to justify why they want it or why they made a decision, not asking users what they would hypothetically do ...
3
votes
1answer
61 views

How to choose the background color of video monitoring interface

Recently, I am working on the UI of video monitoring system, and it include images, table, infographic, and etc. I am really hesitated how to choose background color. Many days ago, many good guys ...
3
votes
2answers
48 views

What are the best practices for keeping and analyzing unstructured user feedback?

To get and analyze users' feedback is vital for designing successful products as all of you perfectly know. It is more or less clear what to do with surveys' results, but what is the best way to keep ...
0
votes
0answers
29 views

Challenges from looking at keyboard not screen while typing

Would love to know if anyone has done studies around different people's typing styles, such as:- Number of hunt-and-peck vs touch type stats Studies where hunt-and-peck users have caused design ...
1
vote
1answer
25 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn'...
3
votes
1answer
54 views

How do rules of Ben Schiderman apply/violate? [closed]

I read about 8 Golden Rules of Ben Schiderman which are as follows: Strive for consistency Permit easy reversal of actions Offer informative feedback Enable shortcuts for frequent users Provide ...
6
votes
4answers
124 views

Do the number of questions in FAQ affect perception of site?

In doing a new website, our client provided us with a quite long list of FAQ (Frequently Asked Questions). As usual in these cases, questions are made up (a totally different question, but a whole ...
4
votes
1answer
90 views

Name of a card sorting technique that lets people sort only their favorite items?

I'm working on a software tool that one of my clients uses on their intranet. We are planning to run a card sort study. Let's say the top 2 levels of their existing IA look like this: Menu item 1 ...
4
votes
1answer
45 views

Best Way to Time Users Performing Physical Activities With Mobile Application?

I work in enterprise UX and need to measure metrics for how the usability of our future application will have improved work performance among users. The system the users use today does not record a ...
1
vote
2answers
32 views

Session Timeout Development [closed]

I don't want to re-invent the wheel but what would you think (ballpark) would be the estimated development time (hours) to add a notification to the user? Approach - After x amount of minutes a popup,...
0
votes
1answer
63 views

Textbox “x” icon

Nowadays we don't see the "x" icon in text box anymore. A user can use this icon to erase the whole text field. Does the placement of this icon depend on the kind of app? Any particular reason for ...
3
votes
2answers
122 views

How often should you change out a hero image?

We are implementing a new homepage design at my company with a large hero image at the top of the page. Some people on the marketing and content side of things proposed changing the hero image twice a ...
7
votes
3answers
1k views

Background patterns - do or don't?

Is there any data or research on whether or not background patterns have an impact on the user experience of a website as opposed to using a basic (flat/solid) color like white or a light-grey?
11
votes
3answers
2k views

How do you determine an appropriate number of personas? [duplicate]

I created 4 Personas for an online car reseller based on focus-group and analytics data. The head of sales pointed out that there are more user groups on our website. I know that usually 3 personas ...
19
votes
5answers
3k views

When requesting a donation, is it better to have a prefilled button or enter their own value? [duplicate]

A non-profit organization is selling tickets to an event. I suggested they add an opportunity to make a tax-deductible donation line along with the ticket purchase, like: 2 Tickets .... $45 ...
1
vote
2answers
91 views

What are some good guerrilla testing methodologies for validating feature concepts/product ideas in just a matter of days?

My product team is trying to break down the constraints of our product's current app experience, and start looking at it with a fresh, first principles approach. We think we have an idea for a new ...