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1
vote
3answers
95 views

What's a good alternative to lightboxes?

I'm designing a form with 4 accordions. On the end of the 1st accordion, 1 of 2 things will happen: Success: user will go to next accordion and all is okay Not successful (user is referred to call ...
1
vote
4answers
114 views

Express buy button for a complex product (diffrent size,colors). Any experience or examples?

I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
2
votes
2answers
137 views

When are customer journey maps useful?

How do I find data to build customer journey maps? I ran some surveys but I don't think that survey answers are useful enough to build a customer journey map. I don't have enough emotional data, but ...
13
votes
5answers
839 views

How valuable are user journeys?

The last time I mapped out a user journey was during a pitch process. The only reason I did a user journey was to demonstrate to the client how the user would get from point A to B without having to ...