I'm designing a form with 4 accordions. On the end of the 1st accordion, 1 of 2 things will happen: Success: user will go to next accordion and all is okay Not successful (user is referred to call ...
I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
How do I find data to build customer journey maps? I ran some surveys but I don't think that survey answers are useful enough to build a customer journey map. I don't have enough emotional data, but ...
The last time I mapped out a user journey was during a pitch process. The only reason I did a user journey was to demonstrate to the client how the user would get from point A to B without having to ...