1
vote
6answers
111 views

Usage of an arrow to symbolize ordering: is this a universal symbol? Should something else be used?

When displaying tabular data, is the usage of an arrow, an universal symbol? (To symbolize if we're ordering in ascendant or descending order.) I'm trying to figure out, if my developer tool, should ...
6
votes
3answers
95 views

When is the best time to deploy operating system updates?

Related to this question, it was proposed in the comments that it frustrates the user even more when when they go to shutdown their workstation and it takes forever to install updates. However, it's a ...
2
votes
1answer
55 views

What is an effective way to present System Update Progress to a user that also lowers frustration?

I am working on an app that starts installing any pending updates when a user logs off the (Windows) workstation. The finished app will look like this (minus 'button1'): Our branding is in the ...
2
votes
1answer
75 views

Search Methods, Behavior and No Results

I've recently been working on a project where toner cartridges are being sold. The current product listing only lists the manufacturer and the model number, but excludes the model name. For example, ...
3
votes
2answers
92 views

Helping users identify site search functionality

I'm looking for ways to better expose the search functionality, which in my case plays a big usage role. I've been conducting talks with users, and have managed to identify that it's functionality was ...
3
votes
1answer
97 views

Unlock Account for Highly Secure Website

I am working on project for a very secure sensitive website in which the objective is to make the "unlock account" workflow easy and intuitive. Currently, if user enters wrong username and password ...
4
votes
3answers
88 views

Who should be able to pause/restart/quit the game in a turn based game?

I have a game that consists of players making moves in turn, on a single console (Xbox 360). Up to 16 players can play in one game. The xbox can have up to 4 controllers associated/connected to one ...
6
votes
3answers
141 views

Is Successful Validation useful for step forms

We've been designing a registration form with 5 steps. The form has many input fields, some required and some not. The validation is client side and is represented with red text for errors. I was ...
8
votes
6answers
333 views

How can I make these links more obvious to click on?

I'm working on a website redesign for a dental laboratory. While testing the home page with a user, they never clicked on the links in the subnavigation. They clicked on the larger buttons in the ...
20
votes
2answers
369 views

What's better for invitation emails: a temporary password or a one-time login url?

Our web app allows our customers to invite their collaborators into their account. They can submit the new user's email address, and our app sends the new user an email inviting them to login. Once ...
-2
votes
2answers
160 views

Should registration email for a website greet with “Congratulation”? [closed]

I have created a new account.At the start up. I received a Congratulation email saying. You are now part of this site. Doesn't it look strange? Mail Format: Congratulations!Thanks for registering ...
2
votes
2answers
67 views

Which is better option Create/Save for Activity and Circle? [closed]

I want to create an Activity as well as Circle for networking. Which button will be suitable 'Create' or 'Save'.
5
votes
6answers
222 views

Which is better option 'School', 'College' or any other?

I have used the school field name for both school and college on my website, but I think 'School' and 'College' have different meanings. Can anyone suggest a more appropriate option?
2
votes
4answers
101 views

Which is the better option Share or Post button? [closed]

On my website I am using the 'Share' button to post a comment, document, or to have a poll. I'm confused either to use 'Share' or 'Post'.
8
votes
1answer
62 views

Deleting dependent records from a table/list

It would be great to have ideas around how to approach below scenario. User wants to delete a Item "X" from a table A. But item "X" is being referenced by multiple items from Table B , Table C and ...
2
votes
3answers
112 views

Providing multiple paths/flows for the same Action

We are developing a complex platform with heavy functionality, and I am having a dilemma, concerning whether or not to add a button for the same functionality one-step earlier in the User Flow. As ...
0
votes
0answers
28 views

Should a registration page have large number of fields? [duplicate]

People have to invest time and effort to register.The fields consists of Username, First Name, Last Name, email, Address, Contact, Date Of Birth, Gender, City, State, Country, Password, Position, ...
68
votes
12answers
2k views

How do you give your user options without overloading them?

I was using WinSCP the other day for transferring files, when I came across this.. umm.. I'll call it a set of options, but it was more like an interview. Oh boy. I just want to move a file. Now I ...
0
votes
1answer
67 views

Records mouse activity and suggest topics of interest? [closed]

Is there any way to collect users mouse activity in browser? I need this information, so as I can suggest some topics which user might be interested in. I am planning to gather some information over ...
1
vote
3answers
65 views

loading new view from which direction ? L2R or R2L?

I've been developing mobile apps using sencha touch for quite a time now. In that, whenever a new view is to be loaded, default animation direction is from Right-to-Left. This can be seen in android ...
2
votes
2answers
140 views

Why when you click an app in the Google Chrome, the app icon become larger not smaller?

When you click something you expect the size of that object or thing become smaller. But in Google Chrome when you click on an app, the icon of that app becomes larger. I'd like to know why Google ...
26
votes
7answers
977 views

How patient are users at wait dialogs?

What is the length of time the average user will wait at a wait indicator (i.e. a spinning circle, beach-ball-of-death, egg-timer) before they think something has gone wrong? If anybody can point to ...
6
votes
5answers
208 views

Is right-click still an important gesture to hold on to?

With more and more people using mobile devices (or devices which doesn't have right click gesture), its getting tough to indicate that there is an activity that involves right click on desktop ...
188
votes
25answers
30k views

How can users be prevented from pouring water into the bean compartment of a coffee machine?

Typical coffee machines have two user-accessible compartments: one for water and one for coffee beans. Pouring water into the bean compartment kills most machines, the repairs cost a fortune. Now ...
26
votes
5answers
1k views

Is database too technical a term for user?

Are these terms 'Database', 'Record', 'Table', 'Field', 'Row', and 'Column' too technical (or even relevant) for a normal online banking application user, especially when talking to a customer service ...
12
votes
4answers
395 views

A/B Testing Technique

My friend and I were having a discussion about different ways of A/B testing. His technique was to make a single small change (e.g. changing the colour of a button) and then perform A/B Testing to see ...
4
votes
2answers
131 views

What's the best way to navigate from between two screens in an App?

What's the best way to navigate from between two screens in an App? I'm writing an app which essentially consists of 2 screens of content, each displaying different type of news. I'm having a really ...
4
votes
3answers
247 views

What is a proper verb tense to use for a Web App?

I’m creating a web app for services like CRM, Helpdesk, etc, and I’m wondering what might be the best verb tense to use to address users… Why? There will be a lot of tooltips, help guides, ...
10
votes
4answers
321 views

Is a web form that sends an email bad UX versus native email client?

I am developing a web-browser-based contact form for our public web site. The form allows a user to enter their email address and compose a message. Upon submission an email is generated and sent to ...
21
votes
1answer
398 views

Are activity alerts effective? example: 5 people are viewing this hotel right now

For example, Expedia (and other hotel sites) have alerts that come and go that say things such as, "17 people have booked this hotel this week." Is there any documentation out there concerning this ...
1
vote
1answer
77 views

What are pleasant ways to move the user through a technical support request, if they are not very tech savvy?

Say a user has a request for service on equipment. The person that will handle this might likely be someone who is either not familiar with the technology or even how to use the equipment. For ...
5
votes
2answers
69 views

Focus the form and block anything else?

In order to disable everything else on the website and focus the user to what they are really doing, I came with the solution of adding a layer over everything except over the current form. I don't ...
7
votes
4answers
208 views

Does number of screens affect usability of a specific software?

Does it matter to the user if the application has 70-80 screens as long as all the functionality are provided? Does it depend on the platform, e.g. Handheld devices vs Desktop ? Is there a limit on ...
4
votes
4answers
188 views

What is the purpose of having unique URLs for each customer?

What do you think are the most bold reasons for using a unique user panel URL for each customer? For example: customer1.serviceprovider.com customer2.serviceprovider.com In what cases should ...
5
votes
4answers
212 views

Search solution for user who does not know Regex

I have list(few million rows) of data all of type string. I need to provide search for that list, but my users don't want to use regex(they don't know how to write regex). Can some tell me few options ...
-2
votes
2answers
108 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
5
votes
4answers
180 views

Is a short stay on Web Page always bad?

There are a lot of articles discussing the fact that users tend to leave a web page in a very short time. Anything from 10 to 30 seconds is what you can expect from a user - and that is generally bad. ...
-1
votes
1answer
101 views

Should we stop using “Home” in navigation? [duplicate]

Possible Duplicate: Home button vs Logo link? The following must be true for most (if not all) websites: Clicking the logo or website name leads to the homepage (/index.html). But the ...
4
votes
5answers
96 views

Deleting object when a related item is in use

I have a problem with an application that I've written. The usage is about to change and now multiple users will interact with the system. Given that there will be multiple administrators what is ...
4
votes
1answer
77 views

Overriding Default Behavior of Mobile Browsers

In desktop web development, a big user experience no-no is to create a behavior that is not native to the browser. Such as: Disabling the right-click mouse button Creating your own context menu Not ...
5
votes
4answers
344 views

Is pausing button under a scrolling banner necessary?

Carousels appear massively in my web projects, usually for making users able to check each "slides" in detail, we will make the scrolling paused when hovering on the banner content. However, one ...
1
vote
1answer
111 views

Yelp Like Adjective Rating System

I am building a website that has users list their outdoor adventures (skydiving, surfing, base jumping, etc) and the other people can comment on them. I want to have a rating system like Yelp which ...
5
votes
2answers
187 views

Benefits gained by forcing users to register to access content?

Corporate websites often make available white-papers, articles, or other content-related materials pertaining to the company's area of expertise. While this pattern is consistent, the methods of ...
3
votes
5answers
206 views

What should the behaviour be of tabs in a form?

I'm implementing a (subscription)form which is designed by another party. A description of the form: - First there are a couple of text-fields - Then there is a section with tabs which contain ...
6
votes
2answers
345 views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
1
vote
1answer
239 views

ideas on instant messenger implementation on a website

Im looking for a discussions, feedback and ideas on implementing a custom instant messenger implementation in my webapp. I have tried some ideas but they all lack and I dont feel like "ok this feels ...
9
votes
2answers
389 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
4
votes
5answers
420 views

Maximum set of stairs users are willing to climb before needing an elevator

I know this question has many variables related to ones own ambition / physical condition, but I'm wondering if you were to have a multi story building, what would be the maximum set of stairs a user ...
7
votes
3answers
491 views

How to better name modal buttons “Cancel Request” (submit), “Cancel” (cancel)? [duplicate]

One modal-box asks the user wether they want to really cancel the request. Now there are two buttons (submit) and (cancel), but how to best name them? All other modals use text like "proceed" (submit) ...
7
votes
5answers
307 views

What is the best way to motivate users to participate in completing tedious tasks?

I am working for a company that is looking to crowdsource some tasks in a fun, engaging way. The problem is that the task is very tedious. How do we keep our users engaged long enough to complete the ...

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