The consistency that users expect from products.

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71
votes
14answers
9k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
70
votes
12answers
12k views

Are people sick of logins?

If you have a website where users 90% of time only read and view content, but rarely post, like a blog, does it make sense to force a login? If I force the user to login to view some information, ...
57
votes
10answers
8k views

Is it safe to assume everyone uses / has mouse wheels?

Is it safe to assume all users are aware of using the mouse wheel to scroll and that all users have a mouse wheel on their mouse? I'm hoping to implement a scrollbar which stays hidden even when you ...
53
votes
5answers
8k views

Should “Deletion successful” confirmation be red, or green?

What color should a deletion confirmation message be? This is related to the question Should 'yes, delete it' be red, or green?, but different because this question asks about a passive confirmation ...
51
votes
11answers
8k views

Make people understand they can click on a button in a flat design

I'm creating a flat-ish responsive website, which basically is an online résumé. I'm displaying skills (but it could be whatever) in a grid system. Each skill is clickable, to display some ...
42
votes
6answers
3k views

Will forcing response time to the average time as a minimum improve UX?

I have a situation where my Ajax call response time could vary from 14ms to 600ms, because of the complexity of a Query they could make. From my experience Users take for granted those 20-80 ms round ...
41
votes
9answers
8k views

Might a design be “too good” for users that expect a low price?

I am working hard on the new design of an online shop using all the best practices. But I had this strange thought: What if a design is so good that it worries the user? When you see something well ...
37
votes
4answers
4k views

Should I empty the wrongly filled fields or leave as user has filled after validation message?

In our mobile applications (intended for Android and iOS platforms), we have fields that should be filled by users. If the user fills the field not in required format what should I do show the ...
36
votes
3answers
4k views

Gender neutral photos for users who don't yet have a profile picture

I am administering a web application that has male and female users. Currently, the default user photo is: I don't like this because it seems rather masculine and gives me the impression that the ...
31
votes
5answers
3k views

Are there any letters/numbers that should be avoided in an ID?

For example, an image upload site that gives you a 5 digit ID for your file (domain.com/aCd5y) Should any letters/digits not be used in the final ID, to make it easier for people to read and share ...
25
votes
7answers
3k views

Will I confuse users by making my whole site HTTPS?

I'd like to make every page on my site load through HTTPS by default (less hassle at my end, personally I prefer HTTPS if given a choice as a user). However, I'm concerned that seeing the HTTPS icon ...
23
votes
6answers
2k views

Next vs. Continue

Is there any situation in which either Next vs. Continue would be more appropriate to use? I'm working on an application that has many, many different forms (data entry), and have been using the word ...
23
votes
2answers
2k views

Google UX flaw? switching placement of Videos and Images

Google offers the possibility to search for several different types of media/information: Web, Images, Video, Maps, etc. Lately I noticed that these choices for other types of information is ...
22
votes
7answers
2k views

Distinction between saving and exporting

Some software makes a distinction between saving and exporting. Lets take the image processing software GIMP as an example. The save button will only allow to save the project file in the native gimp ...
22
votes
3answers
1k views

What text should be used for an insertion button? “Create”, “New” or “Add”?

Whenever I have been designing interfaces, I always wonder if I should name the button Create, New or Add. I have never decided and stuck with one and would like to get an explanation on what use ...
21
votes
3answers
532 views

Highly rated content, how do users expect this to be sorted?

We are currently designing a community where users can upload content (User Genererated Content). This content is voted on by those who have used the uploaded content (usage is a criteria for voting) ...
21
votes
3answers
2k views

Login and Register in one form

We have been seeing more sites following this UX enhancement: where login form actively checks for registered username/email, if a user entered an unknown email/name, then the form inputs are updated ...
16
votes
5answers
3k views

Why does the caps lock key have a down arrow as its icon?

The caps lock key has a downwards arrow like this as its icon on most keyboards: Isn't that hugely counter intuitive and inconsistent with the way the Shift key is designed like? One would imagine ...
15
votes
5answers
2k views

Is the Kano model adaptable for measuring user experience?

I have been looking to develop some metrics for a UX project (which was also a question I posted previoiusly), and have been reading about the Kano model and how it maps to different user ...
14
votes
5answers
10k views

Use up or down arrow to represent “sort ascending” at table header

To represent "sort ascending" (a -> b -> c -> ...) , my first sense told me that, I should use ↓ to represent it. This is because if I lay my data a b c It seems like thing is moving naturally ...
12
votes
4answers
938 views

Text Field Validation vs Prevention

I've been having a debate (mostly with myself) over the best approach to deal with invalid input in text fields -- validation versus prevention. Taking a numeric text field as an example, is it ...
10
votes
3answers
15k views

How do users react to Bootstrap's uneditable-input class?

Bootstrap supplies a class .uneditable-input, which can be applied to a span/label/text/etc to mimic the appearance of a disabled text input. Bootstrap describes it as: "Uneditable inputs: Present ...
9
votes
4answers
979 views

Default filtering behavior: Everything displayed or everything hidden?

We have a selection field on our website. And today we had a discussion at the office about our filter options when the user is facing the filter options for the first time. Option A No filters are ...
9
votes
2answers
410 views

Login without breaking the user flow

Let's say a user wants to perform an action that requires him to be logged in (e.g. sending a private message) so a link is provided to him to log in with a message similar to the following: Only ...
8
votes
3answers
305 views

In terms of UX, what's the best way to introduce new design? Gradually or via beta version?

In terms of UX, what's the best way to introduce a completely new design for an application? It will have the same user base and functionalities plus new features (one of them being responsive ...
8
votes
5answers
996 views

Are there more elegant options to CAPTCHA? [duplicate]

Are there more elegant and user friendly options to captcha out there? Not only do I find that the format of captcha really muddles up a site design, but often users have to refresh for a new one ...
7
votes
3answers
753 views

Battery - what percentage range to use for each color?

I need to display battery with 3 colors: green, orange (or yellow?) and red. This device's battery (like iPad, iPhone etc..) with a battery life of up to two days. What percentage range to use for ...
7
votes
2answers
270 views

Should marking a chat message as spam automatically ignore the user?

Two typical features of chat rooms are, the ability to ignore another user (hide all of their messages) and to mark a particular message as spam. Should marking a user's message as spam automatically ...
7
votes
2answers
316 views

Which page should we go to after results are deleted?

I have a list of users shown in a paginated fashion and need to determine how to handle these two scenarios: Scenario 1 41 users, 10 users per page - There will be 5 pages and the 5th page will ...
6
votes
2answers
617 views

What is the advantage of drop down list appearing in front of control instead of below it?

Originally, drop-down lists appeared at a static position below the control (or above it if space was restricted): However, in recent user interfaces, these lists appear in front of (i.e. layered ...
6
votes
4answers
349 views

Show username or full name

In my web app I have both the user's username, and their Full Name. Username does not allow spaces. To identify a user, should I show a full name or should I show their usernames? The names would be ...
6
votes
2answers
306 views

Can I trigger a browser scroll without the user explicitly requesting it?

I have a panel in the lower part of my page. It has a dropdown in it that will contain lots of items (>20 for the sake of argument) as well as some other controls and fields all related (for sake of ...
5
votes
4answers
722 views

How to force user to select a location and not simply type it?

Let's suppose this simple form: So, the user is expected to enter the keywords of the meeting's full address. While typing, suggestions are displayed (autocomplete feature). Here's an example: ...
5
votes
2answers
196 views

Should web app users be allowed to edit/delete their own content?

I'm developing a site that will be nearly completely driven by user-generated content, similar to a recipe website. Obviously, the importance of the content goes beyond the scope of the authoring ...
5
votes
1answer
192 views

Asking for “User ID” when ID is always an email

I tend to have one username that I use for most of the sites that require it (and thankfully it is almost always available). There are a number of sites where the user ID is an email (this post was ...
5
votes
2answers
297 views

Anything I could do to improve my sign up form?

So I think that I'm finally at a point where I can say that my sign up form for desktop users is pretty much done. I've tried to make it user friendly at first sight by keeping it as short as ...
5
votes
1answer
145 views

What do users expect to occur with a “Watch video” link?

I'm trying to come up with the best way to serve videos on a website. Currently there's an instance that says, "Watch video" with a little camera icon. It's in contrast to "Read report" with a little ...
5
votes
4answers
93 views

How do i balance MI requirements with the user experience?

Im designing an online form, to start the form, the user has to select between x3 options: (option 1) or (option 2) or (option 3) If the option 3 is selected, a lightbox appears to tell users they ...
5
votes
2answers
5k views

Android pattern of left aligning in action bar

The design guideline for Android action bars is to left align the text or branding of the app, as opposed to center alignment in iOS. Other than the fact that it increases familiarity with other ...
5
votes
2answers
315 views

How should hamburger menu open in mobile apps?

I have seen many mobile apps which currently use hamburger menu as sidebar menu as it is very convenient and user friendly. Now, we have started to use it in our mobile apps design and it is very ...
5
votes
1answer
2k views

Is the back button in Windows 8 apps purely chronological?

The back button is ubiquitous in Windows 8 ("Metro") apps. What exactly is its meaning? The Microsoft apps I have seen and the Visual Studio page templates use the button in a chronological manner ...
5
votes
3answers
172 views

Customer logged in - Show dashboard on homepage

This is something I have been struggling with and overthinking. SCENARIO I have a website where customers create accounts, log-in and work in a dashboard to create and post items.The homepage simple ...
5
votes
1answer
152 views

Should we fake succesful form submit, display result and then revert if some conditions are not met?

Like on Stack exchange, when you try to vote up your question, it appears like you successfully voted, count goes up and vote up button highlights, but then when form actually completes submitting ...
4
votes
3answers
2k views

Top-down hamburger menu / is it a cool experience regarding my application?

I own an application managing some meetings (conceptual example). Of course, my website is responsive so that it's fully usable on mobile devices. Before showing some screenshots of my navigation ...
4
votes
4answers
318 views

Encouraging the user to hit the NEED A RIDE button

We are building a carpool app, and I need to encourage the user to hit that need a ride button. For that I want to hint to them that there are rides closeby, so it will be useful to hit that need a ...
4
votes
1answer
590 views

What is a reason for using both autocomplete and suggestion features?

This pattern is best shown when searching on Google. When a user starts typing (in this case stack), four suggestions show up on a dropdown list below but also, at the same time, the one that is at ...
4
votes
2answers
125 views

Links vs Actions

This question may be a little vague, but thought I would ask anyways. I'm working on application that has alot links and actions visible in my interface. Most of my actions are accompanied by some ...
4
votes
3answers
111 views

How to know what user likes or dislikes about a product or service when user is unable to express it himself?

I see many people prefer one product or service over another in same category but when we ask them what did you like or dislike in those products they don't really have any answer. They say "I don't ...
4
votes
5answers
258 views

Comparison website: simplest way to compare players through years

On a website of our local sports competition I am planning to have a section, where you can compare the players scores. (Everyone attended the same 10 disciplines.) The interface should be really ...
4
votes
2answers
259 views

Is it a good idea to add new rows on top of existing ones?

Consider my fiddle implementation of a table1. (For those who are curious, here is the code2) At the beginning, my table was more conventional, featuring the + button below the table and adding new ...