The consistency that users expect from products.

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4
votes
2answers
174 views

Data-Visualisation and the Users Expectations

I am currently working on an app to do with pensions. I have a graphical representation showing how much the user will have at their chosen retirement age; these are based on defined contributions and ...
0
votes
2answers
33 views

Should there be a preview screen after uploading excel?

If user is uploading an excel which is containing 100s of records, and each record may have 35-45 attributes we would like to show them a preview of data which they are uploading before they ...
5
votes
2answers
170 views
+50

What is the rationale behind the way modern elevator dispatch systems are implemented?

There have been many elevator upgrade projects with the aim of saving energy and time for the managers and occupants of buildings. I suspect this has to do with the increase in height and volume of ...
1
vote
4answers
37 views

How should 'view count' of 'point in a video' be counted?

Scenario: There are multiple points in a video that are annotated. User has the list of annotation. User can open any annotation; the annotation will open in video and the view count for that ...
2
votes
2answers
284 views

With 2 types of users: should I provide 2 separate forms or use the same one for both?

I am working on a platform with 2 type of users, transporters and those sending their goods. Our biggest concern is the user experience, reason why everyone is opting for what we call "one profile". ...
1
vote
1answer
57 views

Communicating to user that content is associated with a specific record?

Lets say a main page provides navigation to two sections: Doing X and Doing Y. Doing X is associated with a single record, however, Doing Y is associated with zero to many records. Upon clicking Do ...
1
vote
0answers
29 views

Update deleted object or object that pass away

I work on home project that has server-side API and client UI. Regardless of the techincal side, my question is about user reaction of the following situations (and how to handlie it): What if user ...
3
votes
2answers
36 views

Best Practice - User Action in an Empty State

Is there an established best practice, backed up by research, that deals with an empty state with multiple CTA for the same action? For example, this empty state from Dropbox: There are multiple ...
5
votes
1answer
63 views

Do users understand “Shake to say no” animations?

It seems to be more prevalent recently that a form or action that is deemed invalid will respond by shaking in horizontal "no" like animation. A simple example seen here: or: This can be seen in ...
2
votes
4answers
71 views

Difference between profit and nonprofit organisation?

I now have my first job for a nonprofit organization. Are there any differences in the development of UX strategies for NGOs and Nonprofits unlike a traditional business? Are there difference in the ...
3
votes
2answers
44 views

What to display in a modal window when there is no content?

We have a modal window that should always have content when opened via a mouse click on a web page, however, it's possible that since it's delivered dynamically from a database, it may not be ...
2
votes
1answer
77 views

On a tablet, is it okay for both modal-style windows and full-screen programs to close with different methods?

Imagine you are faced with a tablet-sized screen that is almost-but-not-quite a tablet. It has a physical keyboard, and there is no on-screen keyboard. It has a touch screen, but also has a port ...
-1
votes
4answers
164 views

Should the steering wheel of car be on right or left? [closed]

What is the user experience of steering wheels placement based on? I recently visited US and they have steering wheel on the left whereas back in asian countries we usually have it on the right. What ...
3
votes
1answer
48 views

Is 'Credit and Debit Payment' a user-friendly term/word?

First question here, hopefully it's not too shabby. I'm analysing an app that has account balance system. I'll try to make a scenario, though this is fictional. An app acts as a bridge between ...
1
vote
2answers
34 views

Filter placement

I'm working on a page which shows multiple products and it needs some sort of filtering. I've seen a lot of websites place filters for the content either above or left of the content, as shown in the ...
3
votes
1answer
45 views

How to manage a priced app; in terms of timing and managing after license expiry?

I am developing a desktop app; and it is the first time I intend to publish it to the public for selling. I have two options for pricing, and two options for managing after license expiry. The two ...
6
votes
1answer
95 views

Hiding a form element behind an icon

So Inbox, by Google, hides checkboxes for multi-select behind a message icon: I am personally not a fan of this approach, since I find it a stretch for a user to try and discover if images or icons ...
6
votes
2answers
98 views

Why do manufacturers allow Android's 'takeover'?

This is a question that I was wondering for quite some time. To provide some background, I bought a few physical devices with different screens and operative systems so we could test apps at the ...
0
votes
1answer
54 views

Should a light box have scroll in the background?

In my mind, scroll bars in the background distract the user on the overall objective and on the main purpose of the light box. In the same light, most users hate popups and almost feel tempted to ...
2
votes
1answer
85 views

How should text blocks be labelled?

Given the three below text blocks, how should I label the first one "Continent", the second "Country", and the third "City"? The three text blocks are meant to be read as one continuous narrative in ...
2
votes
0answers
49 views

How to show errors when saving multiple things at once?

I have this situation. I have list of data and user can choose one button. After pressing that button dialog is shown to user , with yes and no button. On sucessfull operation element in list ...
14
votes
7answers
290 views

Should an 'error message' be shown before or after user interaction?

In a web application we have functionality that enables users to reschedule an appointment that they have previously booked, by clicking on a call to action/link on their summary page. However, there ...
1
vote
1answer
120 views

Capturing UX using Factorial vignette studies

I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
-2
votes
1answer
62 views

Backgrounds Color For Primary Menu and Secondry Menu [closed]

I am designing the statistics tools which will have it's Dashboard filled with multiple floating tiles showing accurate data as per user's need. Apart from that we have primary and secondary menu, ...
29
votes
9answers
3k views

Will I confuse users by making my whole site HTTPS?

I'd like to make every page on my site load through HTTPS by default (less hassle at my end, personally I prefer HTTPS if given a choice as a user). However, I'm concerned that seeing the HTTPS icon ...
0
votes
2answers
47 views

Verifing web app's forms with “SAVE / EXIT” before moving to next screen in between

Let's say the user is in edit scenario of a form, Now if he/she tries to visit another link by leaving the edits unsaved, is it important to show the error of "You have made an edit, do you want to ...
2
votes
1answer
78 views

How to handle time input for different time zones?

My application allows an admin to enter a time window when they would like certain features to be available to a user. I tested it in a dev environment, and everything works great. The problem is ...
12
votes
3answers
418 views

When you don't understand your users

I work on internal software in an aeronautical engineering firm. Often internal users will request software enhancements using highly technical aeronautics terms and I have NO IDEA what they're ...
2
votes
5answers
165 views

Reminder/Alarm time picker - default time?

Given a simple time picker to be used on a mobile app where you set times for reminders and alarms what should you have the default time as when a user opens the time picker up. Take this as an ...
0
votes
2answers
59 views

'Top Searches' or 'Top Queries' naming in an application for marketing people

I was wondering what everyones thoughts were on the naming for a search engine analytics application where it's technically correct to use the term 'querying' rather than the term 'searching'? ...
1
vote
1answer
41 views

Centered grid menu for two textual buttons

I'm trying to understand what is the pros and cons for the kind of menu (Centered grid menu with two textual buttons).This is my main menu: I have only two options, with a static font size of 17 ...
-2
votes
1answer
91 views

Why are chairs badly designed?

Why are chairs designed the way they are, when the sitting position of a chair isn't natural or healthy for humans? A squatting position is a lot more natural, and sitting on a chair for hours can ...
2
votes
3answers
264 views

Why are USB ports in laptops so close to each other?

A few months ago I wanted a new laptop, so I ordered it from a big brand considering its solid features (like Intel Core i3 processor, 4 GB of RAM etc.). The laptop is perfect and runs well, but it ...
1
vote
2answers
36 views

How to transition users from a mobile-optimized to non-optimized area of a site with minimum confusion?

My team is working on a fairly large site that will be slowly transitioning (finally) into a mobile-optimized/responsive site. Since it is impossible to convert every page at once, there will be some ...
0
votes
1answer
31 views

What is the relevant way to show share count of article?

The share count on the left bottom of image is the total share count of story and I placed there because that was near to sharing button so that this will make more sense, but I have a confusion, that ...
1
vote
1answer
37 views

Scenario when both pagination and the number of records to be shown in a page are combined

With both pagination and number of records to be shown in a page are implemented, if the user is in some 3rd page and changes the number of records to something higher, there could be situation where ...
0
votes
1answer
97 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
4
votes
5answers
169 views

How to handle the cover when a photo album opens straight to the lightbox?

Think of a situation when one or more albums are represented by a single image. Clicking a album will not result in a navigation to the album's own URL. They open in the lightbox right away. The ...
8
votes
4answers
198 views

Should password field be cleared if Captcha is wrongly entered?

On registration screen there are 3 fields: Email, Password and Captcha. User has entered valid email and password but has entered wrong Captcha. Here an error message specific to the wrong Captcha ...
0
votes
2answers
18 views

User behaviour when user closes prompt and returns to video which is paused in the background?

Scenario: User is viewing a video. User can add annotation at desired time frame in the video. User can do this by tapping a button displayed on the video player. Tapping the button displayed user a ...
1
vote
3answers
109 views

Booking barber/hairdresser appointments for multiple people

I'm working with a client that wants to allow users to book barber/hairdresser appointments through a web app. Users will be able to book multiple appointments on different dates/times. I'm trying to ...
0
votes
1answer
70 views

What is the best way to show the user they have watched a video?

I'm created a Rewards site. Users can watch videos to earn points. The problem, users want to skip the entire video to earn their points. Therefore, the mechanism for earning points is based on time ...
0
votes
1answer
183 views

Infinite scrolling within a tabbed listview on Android

Is it a good experience to give an infinite scrolling view across tabs in Android if there are tabbed list views in the app? Basically if a user scrolls through a list in a tabbed view, the tab auto ...
3
votes
0answers
31 views

Should modals/lightboxes/panels/etc. remain open on reload? [closed]

I was just visiting a certain site where I clicked search and a full page overlay search box came up. I wasn't getting results and didn't feel like hitting backspace a bunch so hit refresh and the ...
1
vote
2answers
18 views

Save untested connection when testing is possible?

I have an admin console where I can add configure different data sources for my web application. The page looks like this : Some of my queries are : What is the ideal scenario for test and save ...
4
votes
3answers
61 views

Logging (already registered) user through registration form?

In this scenario, Login and Registration form both have same fields: Email and Password. However both forms are on different pages. By default, Registration form is displayed when user lands up on ...
0
votes
1answer
85 views

Table with Action Buttons Versus Turbotax Wizard-Like Experience

I am working with a team to develop a web application where people can come and request access to various intranet applications. For the "Requestor" side of things, we have a Turbo-Tax wizard-like ...
4
votes
3answers
44 views

Focusing users on specific option/fragment creating the opposite reaction

i've made a research about my app today, and i've found some unexpected results. The default/opening screen of my app(iOS) is : The user can create a live photo from video or a photo. The "Video | ...
6
votes
2answers
205 views

Does math scare users? [closed]

On most food containers, they say: Sugars less than 1g. Why don't they just say: < 1g Do users not like math in any context? Even if the math helps summarize and shorten content?
1
vote
1answer
47 views

Tab-based design for a productpage?

Let me sketch what I'm talking about. I work for a company that sells courses (commercial education-branch). The website contains a productpage per course, and there is a lot of content per course to ...