The consistency that users expect from products.

learn more… | top users | synonyms

2
votes
1answer
87 views

Capturing UX using Factorial vignette studies

I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
0
votes
2answers
27 views

What would be the wording for an “all type of rooms” taxonomy?

I'm working on this app and right now it has a common taxonomy called "hotel". However, this app can work with hotels, chains of hotels, apartments, rooms, cabins, guesthouses and anything you could ...
0
votes
1answer
37 views

Clickable area of an Expand/Collapse button

I have an Expand/Collapse button with text beside it and the button occupies an entire row/block on the page: [+] Text Here What should the clickable area of this button be? Should it be just the ...
3
votes
5answers
172 views
+50

How to tell user if he is offline and online?

App is browser based and is using local storage to facilitate offline working (no internet dependency for limited functionality) and faster response (data is available locally so less network calls). ...
1
vote
2answers
441 views

Should I adopt infinite scrolling or classical pagination?

I own a Single page application (web) displaying a list of items. Each item represents an announcement, imagine for example some bids. A user can list the current bids, and click on one of them ...
0
votes
4answers
47 views

Should I autofill information from what we have on file?

On my e-commerce site we have a subscription page where a user fills in their information (name, address, phone number, etc.) and hits subscribe to receive our catalog. If the user is already logged ...
1
vote
4answers
155 views

Breadcrumbs and Page Titles

Keep in mind that there is a GLOBAL navigation that sits above the top of this page. The screenshot you see is the top left of the page. Below it is where the page's content sits. The question is— ...
2
votes
1answer
194 views

Best way to show to a user a list of quotes sent by another users

I have a website (not native mobile app) where users can send their quotes about an specific service. Lets say user X send a request for find someone that can fix his TV, so... tens of other users ...
7
votes
4answers
332 views

Should an API documentation include When-to-use and when-not-to-use list?

The target user base for the problem described below is one of the most neglected and underrated one - Programmers/Developers/Coders. Consider, for example, this java doc which is explaining about ...
0
votes
2answers
46 views

'Top Searches' or 'Top Queries' naming in an application for marketing people

I was wondering what everyones thoughts were on the naming for a search engine analytics application where it's technically correct to use the term 'querying' rather than the term 'searching'? ...
2
votes
1answer
112 views

confirmation for booking

I am building a booking web app-closing appointments. My intent is that when the user closes an appointment an e-mail is sent to him with a link to verify the booking. My thoughts are that this might ...
0
votes
1answer
46 views

Research behind current design patterns? [closed]

Recently I have found that so many websites are starting to look the same (logo left, menu right, nav floats, big large cover image (blurred e.g.), flat light design. Outside of these just being ...
39
votes
5answers
2k views

Should edits affect upvotes/likes?

Suppose there is site with an upvote/downvote (like SE) feature, or a "liking" feature (like Facebook). A user posts something to this site and other users can cast their vote on it. Now suppose the ...
0
votes
1answer
88 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
60
votes
13answers
12k views

How to convince a client that the website doesn’t need to be too animation-driven to stand out?

I had a discussion with my client about a website revamp (it's an agency website). He’s a business strategist and not a web / UX designer. In the meeting, we showed him several websites (from ...
2
votes
4answers
170 views

Search results - bring data by custom query or all data ? (Performance issues)

We are developing a system which uses a web console. Once the user logs in, he can choose a date from a date slider and click the “Get” button to retrieve relevant data which can be more than 5000 ...
-3
votes
3answers
85 views

What do you expect to happen when you click, Reset All? [closed]

Above we have a Date Picker, Filter, Reset All, Export, Email and Sort option. The function of Reset All applies to the Date Picker, Filter and the sort arrows below. So what do you expect to ...
0
votes
1answer
55 views

What is the best way to let users know their access to an application has been blocked?

We are developing a SaaS product which is composed of several individual applications communicating with the same API. I am currently facing a situation where I have to let users know whenever their ...
0
votes
0answers
35 views

Is it better to include cart view as 1st step of checkout?

We are trying to optimize on the checkout flow of our mobile app. This is the current flow of our app User adds product to cart > goes to cart page > clicks to start checkout it's a 3 step ...
32
votes
7answers
5k views

How to make irregularly shaped objects / elements look clickable?

On our homepage, we have these irregularly shaped elements that are clickable above the fold (actual images are not cats, just for demo): http://codepen.io/aguerrero/pen/pgvJoa And this is how it's ...
0
votes
1answer
48 views

Truncating long filenames - Best Practices?

I need to truncate a long filename with consideration to the file's extensions (png, gif, pdf, etc...) and am wondering what the best practices are, for example: ...
2
votes
0answers
47 views

Data on forcing marketing opt-in?

In a form, if users had to check a checkbox to receive further marketing emails but couldn't continue the transaction unless they checked it, what do you think the drop out rate would be? Does anyone ...
27
votes
3answers
4k views

Is it acceptable to place video controls at the top of a video?

Is it okay to place video controls at the top of a video? Like so: Mainly considering a full screen video streaming platform like Netflix, I believe this format has some benefits: Subtitles would ...
3
votes
1answer
60 views

One-step versus two-step user feedback experiences

I am working on a user feedback mechanism, and have seen conflicting content out there on the best way to remove user-friction from submitting useful feedback. There is the simple and streamlined ...
-1
votes
1answer
72 views

Trouble Getting People to Complete Free Listing Form [closed]

I own a motorsports website which I have poured my heart and soul into to make it the best in the industry and of which does very well and is blessed by Google in search for popular queries such as ...
0
votes
1answer
83 views

Better approach to design sub-menu for item management menu

This is a question for item management. (By item, I mean any item such as a user, product, etc.) Which approach is better? an item management menu containing options to create, delete, search/view, ...
2
votes
2answers
210 views

With 2 types of users: should I provide 2 separate forms or use the same one for both?

I am working on a platform with 2 type of users, transporters and those sending their goods. Our biggest concern is the user experience, reason why everyone is opting for what we call "one profile". ...
5
votes
4answers
247 views

Sex or gender on web and system apps?

I'm a little bit hesitant to use the word Sex in the design of my website, my other choice is to use Gender but based on this discussion it states that grammar-wise I need to use Sex for it refers ...
3
votes
2answers
144 views

how to name the Headers of 2 steps process wizard?

If you have a wizard which divides a process into 2 steps and the following flow is being made. What should be the header? --->click on "create XYZ" which will take you to the step 1 of the wizard ...
1
vote
2answers
35 views

Undefined behaviour in response to unusual action

I'm working on a page where you have a box of things and you can drag the things around to reposition them. You can also drag them to a specified drop zone to move them to another box. This brings up ...
1
vote
1answer
55 views

Icon Visual Alternative for “Keep Open” functionality [closed]

I know it's a bit of a stretch considering it's ultimately opinion (but most UX is) but I'm coming up blank on a visual concept I could use to "iconify" the functionality of "Keep Open" to the user. ...
1
vote
1answer
28 views

Dealing with multiple edits requiring approval

I'm investigating options for how to present a 'self-update' system that requires approval by an authority. An analogy might be, updating your profile on this site, but someone needs to approve your ...
1
vote
1answer
196 views

Is this publisher doing their UX wrong?

I recently made a code download & errata request for a Packt book. After I had submitted the request the website did three unexpected things: It registered a new Packt account with the entered ...
1
vote
2answers
64 views

“Inclusive/Additive” vs. “Exclusive/Reductive” filtering - How to differentiate?

I'm working on an HR application where admins can define the scope of a user's role based on their location and organization. So as in the example below, a role may be limited to the "Los Angeles" ...
0
votes
4answers
43 views

Selecting/assigning values from a grouped list

I have a scenario where there is a grouped list of variables. The user can exclusively select variables from the control list (A) to a assigned list (B). So when a value is assigned from A to B it is ...
4
votes
3answers
233 views

UX to consider on a business card design

On a UX stance, what are the best practices to consider when designing a business card? I've done some research in order to find some that I might not have considered and I have to admit that I've ...
1
vote
1answer
337 views

Is my needfinding observation plan methodologically sound?

I was wondering if you could help me conduct a proper needfinding observation. Mostly, do you see any methodological errors in my observation plan or survey questions? Does my plan maximize the ...
0
votes
1answer
63 views

Difference between global buttons and context sensitive buttons related to a data table

I have a table of students with data. I would like to make it more obvious to the user that the last two buttons can only be used in the context of selected row(s). For that I would of course ...
1
vote
2answers
169 views

Do people value more a city map or autocomplete input?

I'm building a classifieds website for my client and I'm confused as to what's the best way to show cities to the users of the website. Do people find a city map with selectable areas more valuable, ...
2
votes
2answers
137 views

Modular loading

I'm building a web app that have 1 main feature and 2 sub features. The data that is displayed in these modules are pulled from a server and takes 1-2 seconds to load. I've chosen to save a cache of ...
2
votes
1answer
89 views

Should I provide empty fields in tooltip or not?

I have an extension tool for Microsoft Visual Studio. It provides meta data for code lines (which is retrieved from external source code) and helps developer to resolve bugs faster. I have doubts ...
0
votes
0answers
23 views

Hanging up a phone I noticed data clearing unbidden

Complete UX noob Hung up after leaving a voice mail and watched as the duration and call data was quickly cleared from the screen. I went into the call log and the duration was not there either. ...
8
votes
3answers
264 views

Should tabs have the same height?

I would like to get some opinions. I need to make dialog with 3 tabs, every tab have different form, some very long and some very short. my dilemma is, if to make the dialog height change by the ...
0
votes
1answer
42 views

Features that have ramifications beyond the direct experience with the software

This isn't so much a "how do I do this" question as it is a "real world ramifications of a design decision" question. I noticed today that, when using Google Wallet for a payment, when one goes to ...
3
votes
3answers
147 views

What should happen after soft deleting a record?

Scenario as follows, example is an online survey (policy is to not hard delete anything): You open a survey from the survey list. On the survey, for admins only, there is a special Tools menu in the ...
0
votes
2answers
59 views

Where to redirect a user when he send a quote?

I have a web site where professionals can send quotes about their services to whoever need them. To send a quote is a simple form; my question is: what should happen after the user sends the form? ...
8
votes
7answers
4k views

Is the use of hamburger button in Google material design an example of a bad user experience?

I have constantly found numerous issues with hamburger button, like: People tend to show a lot of options with them. It takes at least twice as many taps to change sections. Hamburger button is also ...
5
votes
3answers
265 views

What are conventions for keyboard shortcuts in Windows and OSX?

Keyboard shortcuts in Windows appear to follow some sort of convention based on the modifier key, but I can't figure out precisely what it is. Here is my current best guess: Ctrl-* often does a ...
5
votes
1answer
144 views

Is a list of records page needed?

I will be building an application to create simple websites. The backend user will be able to add, delete, and modify the following: Users Pages Menus (can be added to pages) Widgets (can be added ...
18
votes
3answers
2k views

Multiple notifications for the same thing

I am not a UX expert but since I work in internet space I have some interest in it. I am slightly bothered by multiple notifications for the same thing I receive on my mobile phone (I use android). ...