The consistency that users expect from products.

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1
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3answers
147 views

Volume controls and mute order

I'm designing a remote control that only have Volume Up, Volume Down and Mute. But I can't decide where to put the mute button, in the middle or on the bottom. And what should I have for the Mute ...
1
vote
1answer
23 views

Research methods specific to former customers?

I have the opportunity to reach out to former customers to understand why they decided to move to a competing product. Are there any specific approaches for this type of customer engagement? Any dos ...
49
votes
11answers
7k views

Make people understand they can click on a button in a flat design

I'm creating a flat-ish responsive website, which basically is an online résumé. I'm displaying skills (but it could be whatever) in a grid system. Each skill is clickable, to display some ...
0
votes
0answers
22 views

Create and Modify

The use of cards being common now, can the use of icons for created and modified details increate the understanding or should we go for textual contents?
1
vote
3answers
165 views

Examples of Improved Virtual Queue

In the event of high demand traffic that can spike 100,000+ concurrent users, a queue is common to manage the flow of that traffic without crashing the site - these are common on sites like ...
8
votes
5answers
934 views

Are there more elegant options to CAPTCHA? [duplicate]

Are there more elegant and user friendly options to captcha out there? Not only do I find that the format of captcha really muddles up a site design, but often users have to refresh for a new one ...
0
votes
1answer
64 views

What's the easiest website registration process?

Are there other ways of confirming a user registration other than a confirmation email? I'm finding a lot of confirmation emails are getting sent to users junk mail folders and flooding our customer ...
0
votes
2answers
68 views

Personal Websites - Simple or Animated, how to balance between creativity and content-ambiguity? [closed]

Personal websites are a space to showcase personal skills, and show passion about different things, whether by writing articles, or building things. Animated websites, sometimes, are hard to be ...
1
vote
4answers
83 views

Where is the best place to put Terms & Conditions in a sign-up flow?

I am creating an app that when the user taps a certain action button such as "Follow" they are taken through the login flow. Included in the login flow is 1) Asking for Facebook permission 2) ...
1
vote
1answer
58 views

Usability problem when using multiple selection combobox

I have a pane where user can select multiple values from the database. This pane follows a standard used in every pane with similar cadastre, where de data being edited or created is shown on the top, ...
0
votes
2answers
68 views

Viewing files and folders in Google Drive

Google drive has a grid view option with which the files are listed as tiles/cards and the folders are represented in a small rectangular box at the top. Why is that approach and is there any other ...
2
votes
3answers
99 views

UI for AND, OR and NOT query combinations

I'm working on a project where users can choose multiple criteria and mix them with logical operators AND, OR and NOT. Currently we decided not to let users mix criteria because the UI is too complex ...
2
votes
4answers
107 views

Red and Green meanings in other countries

I'm from the UK and at my place of work we have a webstore for the UK, France, Spain, Germany and the Netherlands and each store has a "livechat" button at the bottom of the page that I have decided ...
0
votes
1answer
45 views

Should I have a limit on my cache?

I am building an application that can be used to load many large pictures. Once the pictures are loaded into the interface, it provides thumbnails of the larger images. The user can then interact with ...
0
votes
2answers
62 views

Menu link in a users perspective

This is probably a silly question but I'm going to design and develop a site for a bakery and me and my partner are having doubts about a link's text. The page About Us, at first I thought of ...
2
votes
1answer
55 views

Layout changing without user control

I am having this idea pushed at work where the layout of information should change dependent on the amount of different items we have to display. Let me be specific: If up to 12 we should show the ...
3
votes
4answers
118 views

Is too many options to accomplish the same task good or bad for user interface?

For example, In order to design a event log, I provide users multiple ways to sort out the log entries they want to find out: search box, tagging system, category tabs. The ultimate goal for users is ...
0
votes
0answers
33 views

Search results - bring data by custom query or all data ? (Performance issues)

We developing system which uses web console. Once the user login, he can choose date from dates slider and click “Get” button to retrieve relevant data which could be more than 5000 records (The data ...
1
vote
0answers
18 views

Subscription plan vs credits [duplicate]

I am working on a small commercial product and It is still early days, but I already try to think of ways to monetize this service. I would like to know what users prefer or in which situation the ...
0
votes
1answer
113 views

How to make the app workflow easily understood?

I am working on an app that should work like this: user searches his favourite items he clicks "Like" on his favourite items he presses "Suggest items" to discover some new ones I am struggling to ...
1
vote
2answers
44 views

How could an unintuitively named site's scope be made more clear to new users?

Imagine a website shoes.Q-A.com The scope of this sight would be questions about shoes, but no boots or sandals, and no questions about where to buy. Imagine the scopes are clearly defined in Help ...
0
votes
2answers
153 views

Should I replace those texts on buttons by meaningful icons?

I own an application where users can organize meetings. Other users can participate. Here's a screen on the meeting I created: (so logged user is the creator) We can notice the three buttons at ...
39
votes
9answers
8k views

Might a design be “too good” for users that expect a low price?

I am working hard on the new design of an online shop using all the best practices. But I had this strange thought: What if a design is so good that it worries the user? When you see something well ...
0
votes
1answer
22 views

Redirect user after login depending on the context

In the website we're building after users log in we redirect them to their "Organization" page. We have a new feature that allows two users to connect. Many users seem to ignore incoming connection ...
23
votes
2answers
2k views

Google UX flaw? switching placement of Videos and Images

Google offers the possibility to search for several different types of media/information: Web, Images, Video, Maps, etc. Lately I noticed that these choices for other types of information is ...
5
votes
1answer
138 views

What do users expect to occur with a “Watch video” link?

I'm trying to come up with the best way to serve videos on a website. Currently there's an instance that says, "Watch video" with a little camera icon. It's in contrast to "Read report" with a little ...
1
vote
2answers
31 views

Order of operations in custom expressions

In our system users can define behaviour based on condition expressions: {{shippingCosts}} + {{numBooks}} * {{bookPrice}} To most people this means (a + b) * c but to others this means a + (b * c). ...
1
vote
1answer
47 views

Delivering updates: Separate beta channel or staged rollouts?

Let's say I have a program with an automatic-updating feature. When I'm shipping a new update, I can do either of the following (or both): Provide a beta channel for advanced users to test the ...
2
votes
2answers
44 views

What to call a page that covers the Sign In / Sign Up aspect of user accounts?

I would like to make a page that covers creating a user account / signing into a user account. I have researched this before and found out that sign in / out / up is generally a better term to use ...
1
vote
6answers
755 views

Is the use of hamburger button in Google material design an example of a bad user experince?

I have constantly found numerous issues with hamburger button, like: People tend to show a lot of options with them. It takes atleast twice as many taps to change sections. Hamburger button is also ...
2
votes
1answer
59 views

How to indicate a control's value is pending submission

In the application that I'm currently working on, the user is allowed to make changes to a subset of data from an external data source. Changes are made using basic or custom controls such as Toggle ...
0
votes
2answers
85 views

Is “Get Adobe Acrobat” still necessary for business websites?

First off I think its important to say this is a business to business website that isn't web / techy related. It's a manufacturing company selling to blue collared contractors. On our existing site ...
0
votes
1answer
45 views

Should a document viewer app show the document name?

To save screen space, I decided to not display the document name in my document viewer screen. So only the standard action bar (with the app name) is shown above the document. Would it be better ...
1
vote
1answer
72 views

How to highlight the concept of degree of separation?

I own an application aiming to organize meetings between users that may know each other. For instance, Bob creates a meeting, and Alice then notices it. Alice expects the application to inform her ...
5
votes
4answers
636 views

How to force user to select a location and not simply type it?

Let's suppose this simple form: So, the user is expected to enter the keywords of the meeting's full address. While typing, suggestions are displayed (autocomplete feature). Here's an example: ...
1
vote
1answer
72 views

Do users like/read changelogs(“What's new” dialogs)?

When I update my app(with bug fixes, new features, removed features etc), I present the user with a dialog like this: Does the user actually read it? Will they find the dialog annoying? Will the ...
1
vote
1answer
118 views

Where should I place the “Actions” button?

I'm building an iOS application aiming to let user create meetings and wait for some participants. Basically, when the user is on the meetings list page, he can click to open a specific one. ...
0
votes
1answer
50 views

Displaying variable Prices in a Shop Menu

I am redesigning a shopping experience for food delivery, and I have come across this situation where I want to display the price of an item inside the menu, but Price may vary depending on specific ...
0
votes
1answer
102 views

Password recovery and user expectations

I am in a dilema, currently designing a login screen, to recover their passwords users will be relying exclusively on (SMS). Is it worth setting users expectation to the type of recovery mechanism ...
1
vote
2answers
113 views

Which page should I redirect to after item edit/creation?

Let's suppose a mobile app aiming to show "all" items, "my" items, and create some items. The important thing is that an item I create should appear to both "All" and "My". When I click on ...
2
votes
2answers
57 views

How to end a polyline drawing

I am implementing a polyline drawing tool in a software for commenting over videos frames. By polyline I am referring to connected segments forming an open shape. The usual experience is that the ...
16
votes
5answers
2k views

Why does the caps lock key have a down arrow as its icon?

The caps lock key has a downwards arrow like this as its icon on most keyboards: Isn't that hugely counter intuitive and inconsistent with the way the Shift key is designed like? One would imagine ...
0
votes
1answer
83 views

Full Search vs Column Search

I'm working on building a new application for a company. This company works with a lot of data, and as a result, their application requires them to work with numerous tables/grids. In there current ...
2
votes
1answer
62 views

Examples of products that have 2 areas / sets of login details

Take the scenario of a Point of Sale system, like Square. There is a 'hub' account that is logged in all day from the tablet, that all employees use to make transactions. Every employee then also ...
21
votes
3answers
2k views

Login and Register in one form

We have been seeing more sites following this UX enhancement: where login form actively checks for registered username/email, if a user entered an unknown email/name, then the form inputs are updated ...
1
vote
2answers
72 views

Is accuracy of terminology important in localized situations

I am in a situation where we have been told our users do not understand the word 'filter' and we have to use the word 'search' instead. The functions, though, literally are filters by definition: ...
1
vote
2answers
66 views

Filtering by distance based on an address as reference

Being aware that HTML geolocation API does not work on every browser without using Wi-Fi, I'm trying to use an alternative more accurate to present nearest items from the user location. I'd ...
1
vote
2answers
117 views

Responsive Design / What is an appropriate web component to choose a distance regarding user's geolocation?

I own a responsive web application. I want to let user filter results (supposing a page listing some data) based on his geolocation and a chosen limit. For instance, Bob wants to see all meetings ...
0
votes
1answer
219 views

Responsive Design / Is it a good UX for a multi-step form?

I've got a responsive web app that displays a multi-step. There are 4 steps: What?, Where?, When?, With?, that are indicated on each step to let user know the progress. For instance, here's what it ...
4
votes
3answers
2k views

Top-down hamburger menu / is it a cool experience regarding my application?

I own an application managing some meetings (conceptual example). Of course, my website is responsive so that it's fully usable on mobile devices. Before showing some screenshots of my navigation ...