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0
votes
2answers
58 views

How to properly mitigate a user not being able to watch a video with the sound on?

"If a picture is worth 1000 words then a video must be worth at least a 1001 words"-myself Many phenominal user experiences and messages involve powerful videos. For example sonys this is how ...
2
votes
3answers
85 views

What is the best solution for a session timeout while in edit mode?

We have an enterprise web product that times-out after 15 minutes (for security reasons). We automatically log the user out if they don’t respond to the prompt to stay logged-in. What should we do if ...
0
votes
2answers
34 views

Convince user to follow a page

Our website is used to manage investment funds. Users can create channel pages that are basically a list of funds plus an activity stream. Now, we want other users to go on those pages and start ...
4
votes
1answer
143 views

Mobile interface - how to non-obtrusively ask user to do an optional action (alert equivalent)?

Modern mobile users have been conditioned to very quickly find the X, close or cancel buttons to dismiss all kinds of modal dialogs and ads in mobile apps. The typical scenario is - a user returns to ...
7
votes
3answers
337 views

I've never met an infographic I didn't hate. But do they even work?

This is just my own personal preference. I've never met an infographic I didn't hate. I love beautiful data visualisations. But the recent fad for infographics leaves me cold. Is there any solid ...
1
vote
1answer
69 views

What are some solid practices for product walkthroughs?

I'm on the starting side of a six month UX engagement and it's a contractor's dream - a complete tear down of the old messaging, including the public facing website. One of the big things that we have ...
1
vote
0answers
20 views

Subscription plan vs credits [duplicate]

I am working on a small commercial product and It is still early days, but I already try to think of ways to monetize this service. I would like to know what users prefer or in which situation the ...
6
votes
7answers
2k views

Is it good practice to ask date of birth and gender from users or Avatars can suffice?

I am building a system where I need user explicit data like Age, Gender, Preference towards a category(fashion/Gadgets/...). I came up with 2 solutions for Age & Gender: Ask user these ...
0
votes
1answer
176 views

Best successful unlock animations / design concepts [closed]

I'm building a section on my website where users are able to unlock items with 'tokens'. I want to ask the professional UX community what proven unlock animations / interactions really engage the user ...
0
votes
0answers
26 views

what are different approachs to keep user 'in flow' or engaged? [duplicate]

I'm currently reading some papers, some of them are Functional metaphoric approach to be ‘in the flow’ with computer interfaces by Pranav Mistry and Interfaces for Staying in the Flow by B. B. ...
5
votes
1answer
95 views

engaging users in freemium services

there are applications nowadays that give options to perform certain in-app functionalities/services, but then link to an explanation of the functionality/service, followed by a statement saying "pay ...
1
vote
2answers
275 views

Is the state of 'flow' equivalent to user engagement?

From Wikipedia Flow (psychology): Flow is the mental state of operation in which a person performing an activity is fully immersed in a feeling of energized focus, full involvement, and ...
0
votes
1answer
62 views

Making an user fill more data in a text area?

I am currently working on a complete revamp of an application that helps in Knowledge management. The main problem was the older system was just a form capturing which was quite tedious. This ...
1
vote
2answers
130 views

What's the correct strategy to open a popover to engage visitors on an e-commerce website?

I run an e-commerce website. Of course I have a lot of abandoned carts (92%) I want to try to engage visitors more, asking for their email in a popover, offering a discount or a free buying guide to ...
3
votes
2answers
90 views

Does requiring the user to click or otherwise interact with a page increase engagement?

The endowment effect shows that if you have a sense of ownership over an item, you immediately attribute greater value to the item. In a digital experience, is scrolling or hovering over an item ...
2
votes
1answer
350 views

Tutorial Design (android carpool app)

We are developing a carpool app. I need to display a tutorial during the registration. The tutorial needs to convey that we remove all awkward cash exchange by exchanging km's. Now, these are my ...
2
votes
3answers
521 views

Does including background animation or motion in an application increase user engagement?

I'm interested why top game companies put a lot of "background" animations in their games - has it been demonstrated to increase user engagement? Does it take longer for a user to get bored of a game ...
2
votes
2answers
67 views

Binning donations rather than aggregating

On a particular non-sponsored product-review blog there are requests for donations, but responses are poor. Currently, there is a simple site-wide donation button like you might find at Wikipedia. ...
3
votes
2answers
225 views

How to present boring facts that aren't really suitable for an infographic in an interesting way?

For an internal company wiki I want to write down/present some basic information regarding web development/design/UI & UX. For example have I collected some studies and opinions on how links ...
1
vote
1answer
113 views

Is asking the user to “Activate Now” to activate an offer a good user experience?

I've noticed this recently with the email offers I receive from a certain brand that I frequent. They'd send a email with an offer - the dates when the offer is valid for - and CTA with "Activate ...
1
vote
1answer
98 views

Thoughts on 2 CTAs in a hero/header section

Premise: I'm working on a landing page for a software company. Currently the company offers one enterprise product. Soon, a second "lite" product will roll out, and I'm wondering about the hero/CTA. ...
0
votes
1answer
97 views

Bringing experience to computer online store

I have suddenly realized that in my work I do usability and conversion optimization, but there is no experience in the sites I build. They are quite clear, simple, usable and business efficient, but, ...
5
votes
4answers
267 views

Will animated feedback be annoying or nice?

I'm developing a website called Fablelane which allows you to write your own stories and have others contribute outcomes or "chunks" to that story. Right now (if you go to the website), there's an ...
11
votes
6answers
4k views

Metrics for measuring user engagement for web applications

Unlike business and e-commerce sites, web applications don't necessarily have an end-goal or target for users to achieve. What are some metrics that can be used to measure how 'engaged' users are with ...