Keeps users informed about what's happening by providing feedback and enabling communication.

learn more… | top users | synonyms

0
votes
3answers
43 views

How can I capture quality data about existing users' goals, outside the context of UI?

We are rebuilding a large web application from the ground up. We have several thousands of technical users currently managing digital products in a web portal with a complex account/user structure. It ...
16
votes
5answers
496 views

Why do we use informal language when the user encounters an error or issue?

Why do we use informal words like "Oops!" with users when something goes wrong? What's the reason behind using this type of language during a user's interaction with a website?
1
vote
1answer
20 views

Phrasing of persisted but tenuously editable data

Background Users can use a web app to submit content without having to create an account (similar to pastebin, imgur, and jsfiddle). If the site's cookie is cleared, they can no longer edit ...
3
votes
1answer
91 views

Using alternative TLDs in email addresses

If you have a non-standard TDL, such as .cc or .io, used in an email address do those you tell it to act in a confused or surprised manner when you give it out? The question is specific to .io ...
0
votes
1answer
65 views

How can we design the communication flows? Is there any tool for that?

I am writing this question to user experience since I believe that service design is highly related with user experience field. I searched for finding a tool for designing the communications of a ...
1
vote
3answers
44 views

Communicating optional, non-exclusive paths through a registration process

We're currently designing a checkout process for course registration at a University. One step of the process is to check the student has the required prerequisite courses in their academic history. ...
0
votes
3answers
138 views

Communicating that only one object can be “default”

A project we're working on has place objects with attributes like name, address, phone number, and URL. Users can view a place and click to call, map, or browse their site. In our project, one and ...
1
vote
0answers
68 views

A system supporting state of emergency [closed]

Situations regarding terrorism, floods, epidemics etc. are quite improbable yet real, so there must be systems dealing with them. In movies, a 15-or-so feet tall screen presents either a map with ...
6
votes
3answers
3k views

How to best communicate color names to users more clearly

Many times in using general color names in communication, i.e. Red and Green, users are confused when the color is a non-pure form of the color. For Example, in referring to the Red-ish color of the ...
2
votes
2answers
101 views

UX reasons for come countries not using SI units? [closed]

SI : International System of Units (meters, kilograms, etc.). Most countries use SI units, except USA and a few more. What are the UX reasons behind countries not switching to SI units even though ...
18
votes
2answers
621 views

Is a private messaging system really necessary?

I have a very old private messaging system that either needs to be redone or removed. It currently accounts for about 20% of the activity on the site. We already have a system in place for ...
26
votes
6answers
1k views

Should offensive/vulgar usernames be banned?

I'm making a new site, where there will be a lot of public comments hopefully, and this thought crossed my mind. Is it right to ban usernames with swears in them? Do people even create usernames like ...
5
votes
3answers
354 views

How can I differentiate Client-side vs. Server-side filters to the user?

I have a client/server system. A database table on the server can contain a million records. I need to present various filter criteria to the user. One filter needs to be a server-side filter, such ...
6
votes
4answers
259 views

What are the best practices on religious holidays?

In many cultures it is considered polite to wish people well on religious holidays (e.g. Christmas, Ramadan, Diwali). I often receive (Christmas) seasons greetings from various (usually US based) ...
1
vote
1answer
233 views

Status Bars and their Nature [closed]

I want to know more about status bars, what are they useful for and what is the appropriate way to use them. I've noticed the following: Status Bars are always located at the bottom with the most ...