Keeps users informed about what's happening by providing feedback and enabling communication.

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0
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0answers
27 views

Ecommerce: Improve product discoverability

I am designing a web page for an ecommerce company. The company sells product X which comes in various flavours. e.g x in apricot flavour, x in peach flavour. There is a dedicated page where one can ...
2
votes
1answer
39 views

Challenge friends in online games with out Facebook sign in

I'm currently working on a project, an SAT online game, and I'm stuck because I can't find clear way to show the user that we can challenge friends that aren't yet sign in the game, by sending them a ...
2
votes
3answers
77 views

What's the best approach: real time email notifications or digest emails at regular intervals?

I have a Q/A site that deals with my area of medical practice. I'm a doctor and a programmer. Users can do the typical things like follow threads and other users. I don't want to spam users all the ...
1
vote
1answer
115 views

Best practices for a change of email/user

Our website uses a system where the username is the user's email address. We have a function which permits the user to change his email. What is the best way to go about this? Send an email only to ...
3
votes
1answer
106 views

Which unicode symbol can I use to symbolize a task needing feedback? [closed]

Unicode provides check marks ✓ and ballot ✗ symbols that can be used to mark a task as having ended with success or with an error. I am wondering which icon, if any, could be used as for a task to ...
1
vote
2answers
113 views

How does one perfect the art of client-facing UX

I am new to UX design, and one of the things I've noticed is that UX designers in agencies wil typically drive and facilitate client-facing interaction. That is, we have to present concepts and act as ...
0
votes
1answer
59 views

Improving a page to warn users about the impending closure of a service

We are currently rolling out a new remote access solution (based on the Citrix ICA protocol) to replace the current remote access solution which has been around for a few years (based on a Java ...
0
votes
3answers
97 views

How can I capture quality data about existing users' goals, outside the context of UI?

We are rebuilding a large web application from the ground up. We have several thousands of technical users currently managing digital products in a web portal with a complex account/user structure. It ...
1
vote
1answer
26 views

Phrasing of persisted but tenuously editable data

Background Users can use a web app to submit content without having to create an account (similar to pastebin, imgur, and jsfiddle). If the site's cookie is cleared, they can no longer edit ...
16
votes
5answers
581 views

Why do we use informal language when the user encounters an error or issue?

Why do we use informal words like "Oops!" with users when something goes wrong? What's the reason behind using this type of language during a user's interaction with a website?
3
votes
1answer
128 views

Using alternative TLDs in email addresses

If you have a non-standard TDL, such as .cc or .io, used in an email address do those you tell it to act in a confused or surprised manner when you give it out? The question is specific to .io ...
0
votes
1answer
85 views

How can we design the communication flows? Is there any tool for that?

I am writing this question to user experience since I believe that service design is highly related with user experience field. I searched for finding a tool for designing the communications of a ...
1
vote
3answers
51 views

Communicating optional, non-exclusive paths through a registration process

We're currently designing a checkout process for course registration at a University. One step of the process is to check the student has the required prerequisite courses in their academic history. ...
0
votes
3answers
141 views

Communicating that only one object can be “default”

A project we're working on has place objects with attributes like name, address, phone number, and URL. Users can view a place and click to call, map, or browse their site. In our project, one and ...
1
vote
0answers
71 views

A system supporting state of emergency [closed]

Situations regarding terrorism, floods, epidemics etc. are quite improbable yet real, so there must be systems dealing with them. In movies, a 15-or-so feet tall screen presents either a map with ...
2
votes
2answers
105 views

UX reasons for come countries not using SI units? [closed]

SI : International System of Units (meters, kilograms, etc.). Most countries use SI units, except USA and a few more. What are the UX reasons behind countries not switching to SI units even though ...
27
votes
6answers
1k views

Should offensive/vulgar usernames be banned?

I'm making a new site, where there will be a lot of public comments hopefully, and this thought crossed my mind. Is it right to ban usernames with swears in them? Do people even create usernames like ...
12
votes
4answers
9k views

How to best communicate color names to users more clearly

Many times in using general color names in communication, i.e. Red and Green, users are confused when the color is a non-pure form of the color. For Example, in referring to the Red-ish color of the ...
5
votes
3answers
495 views

How can I differentiate Client-side vs. Server-side filters to the user?

I have a client/server system. A database table on the server can contain a million records. I need to present various filter criteria to the user. One filter needs to be a server-side filter, such ...
6
votes
4answers
283 views

What are the best practices on religious holidays?

In many cultures it is considered polite to wish people well on religious holidays (e.g. Christmas, Ramadan, Diwali). I often receive (Christmas) seasons greetings from various (usually US based) ...
18
votes
2answers
692 views

Is a private messaging system really necessary?

I have a very old private messaging system that either needs to be redone or removed. It currently accounts for about 20% of the activity on the site. We already have a system in place for ...
1
vote
1answer
327 views

Status Bars and their Nature [closed]

I want to know more about status bars, what are they useful for and what is the appropriate way to use them. I've noticed the following: Status Bars are always located at the bottom with the most ...