User centered design (short UCD, sometimes called Human centered design) emphazises focus on end users of a product and aims to test and develop products in close interaction with users.

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119
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18answers
10k views

Why is it important to focus on user needs as opposed to requests?

This question is written with digital product design in mind, but is not exclusively tailored towards digital. It is pretty accepted that in order to design the 'best' solution to a problem, you need ...
106
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16answers
27k views

Is coffee a good excuse for a slow application start-up time?

I was dragged into a meeting with a client to consult on any usability issues as we watched a user performing day-to-day operations with a software application. The first thing that happened was that ...
75
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14answers
10k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
22
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4answers
1k views

What's the rationale behind Google's “no save” approach?

Before anything, this is something I'm seeing on several sites, not only Google, but I think it started with Google, and it's obviously the most known case. There are several UX aspects quite arguable ...
19
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7answers
6k views

Is user experience design (UXD) equal to user centered design (UCD)?

Can user experience design (UXD) and user centered design (UCD) be considered the same? If not, how do they relate to each other and how do they differ?
18
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3answers
574 views

Case studies to help sell UCD

I'm looking for some nice simple stats and references to help convince potential clients of the value of UCD. Real-life case studies you can explain in one line I suppose. One of my favourites is of ...
16
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4answers
486 views

How do you handle not knowing what it's like to be the person using the softwares you need to design

I have a general question so I'll provide an example: Let's say you were assigned to build a software which will be used on a daily basis as a professional tool, let's say a statistician's. Now, you ...
15
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8answers
2k views

Should I never ever use only placeholders in forms?

I have a form that the users will use a lot of times becouse is the main funcionality of my webapp. It has select boxes with large options, so they are quite wide. Looks something like this: May ...
15
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3answers
30k views

How do users react to Bootstrap's uneditable-input class?

Bootstrap supplies a class .uneditable-input, which can be applied to a span/label/text/etc to mimic the appearance of a disabled text input. Bootstrap describes it as: "Uneditable inputs: Present ...
14
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4answers
1k views

Pick a unique activity for each day of the week

I am making an app that creates custom marathon training schedules and I want the user to be able to pick one of 7 activities for each day of the week without picking the same one twice. I made a ...
12
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4answers
1k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
12
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3answers
1k views

Original design choice of back and forward directions?

There are numerous of evidence around us where forward and backward directions are predetermined. As if they are a conscious choice we all know. At least this in true in left-to-right reading ...
11
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7answers
666 views

Is creating personas against the principles of User Centered Design? [closed]

I'm just running through an agency proposal and the misuse of personas has reared its ugly head again. I'm finding this is now a frequently reoccurring theme and so I thought I'd raise it as a ...
11
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5answers
2k views

UI/UX in an Agile Development Environment

I'm working with a company on a medium-large scale web application. The application is to replace existing applications, manual, and electronic processes. This project is on a tight deadline, and is ...
11
votes
4answers
1k views

Should forms always appears within a box?

The main form of my webapp looks like this: With the next colors: Background color...: #F4F9FD Tittle color.......: #3C325C Button color.......: #DE373D Why do forms usually appears within a ...
11
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5answers
272 views

Can UCD become an agile process?

All the discussions about Agile UX relate to how we adjust UX Activities to an agile development process but I want to know how we can turn UCD in to an agile process that supports the development ...
10
votes
6answers
22k views

Do you use “scenarios” and “use cases” as one or separate?

There are a lot of discussions and information on the difference between scenarios and use cases, but I want to know how do they - or don't they - work together? At a high level, the main difference ...
9
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7answers
689 views

How far do we go to protect users?

Based on this question. While I loved reading the sassy replies about caves and leopards, the larger debate seems to be whether or not we assume the user is irresponsible and I wonder, as a user ...
8
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7answers
384 views

When to use data driven personas and when to make them up?

I'm studying HCI and the focus for persona creation on my course is resolutely that personas should be derived from user research data. I also attended adaptive path's uxintensive last year and the ...
8
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2answers
231 views

Using genders in physiologically oriented UCD

I've this problem: as a policy, we usually strive to leave out gender considerations if possible. If not possible, we use a wide range of genders . Not as extreme as Facebook, but something more ...
8
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2answers
536 views

How long does the User remember?

I'm wondering for how long the User holds the knowledge about a site? Assuming that you (as User) came to a new website, browse it for a while, accomplish your goals and then leave. You have learned ...
7
votes
3answers
625 views

Exact difference between User Centered Design and Consumer Centered Design?

Would like to know what differentiates consumer centered design from other design approaches eg. user centered design. What are the additional key elements that need to be addressed. Would be ...
6
votes
1answer
226 views

Is task-based the same as user-centric?

Well, I think that the question is self-explanatory. In order to explain something to someone in the office I used task-based instead of user-centric and I was surprised. I'm usually complaining ...
6
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3answers
1k views

Why do laptops have so many stickers?

They're telling me who made the OS, who made the processor, who made the speakers, who made the graphics card and who put all of these together! Such details are acceptable on the packaging, but once ...
6
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3answers
2k views

What are some resources for activities / games to teach User-Centered Design? [closed]

I am building a workshop to teach User-Centered Design. The target audience is people who want to integrate UCD into their software development process. What I am looking for is activities and games ...
5
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2answers
1k views

Should dropdown list option be removed if the options cannot be repeatedly selected?

Let's say, I have a dropdown (html select) of questions from which a teacher can pick up questions to present to their students. The options available in the dropdown can only be picked once i.e. the ...
5
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6answers
402 views

What do I want to be? [closed]

So, I graduated with a bachelor's in web development. I LOVE coding...but I also LOVE being the deciding factor. Its one thing to be handed something already designed and just code it...but its a ...
5
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2answers
225 views

Do you use infographics in UX?

I am studying the role of visualisation in UX and how it helps users understand content in a easy and quicker way. Does someone know of any studies that support visualisations at a cognitive level?
5
votes
1answer
409 views

Is Empathic Design a part of User Centered Design?

I stumbled across the Kano Model this morning, and didn’t know what it was. Searching for it I came across another term unknown to me; Empathic Design. Reading the characteristics of Empathic Design ...
5
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2answers
2k views

Human Centered Design vs. User Centered Design

While rereading Don Normans "The Design of Everyday Things" I stumbled upon the term "Human Centered Design". I was aware of "User Centered Design" but this was new to me. Is it just another title ...
5
votes
2answers
109 views

How to inform people that there's bigger fish to fry while still encourage them to talk about UX?

As a UXer, it's our job to spread the "doctrine" that UX should be something that should be on everyone's mind as oppose to it being something that dealt with solely by the UXer. As a product ...
5
votes
3answers
348 views

Do Users Take Product Tours?

Product tours have become very popular in recent times. It's also used here on StackExchange. I personally mostly skip the 'Take a 2 min Tour' notifications or link. So I'm wondering; based on ...
4
votes
8answers
2k views

Why is there no standard layout for computer keyboards?

As you might be aware, there is no context menu button (similar to right click action) in modern keyboards. In latest laptops such as HP, Lenovo, etc. and Lenovo slim keyboard are missing the Context ...
4
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4answers
447 views

Where is UX in an organizational structure?

My context/problem: I've worked in few organizations as a freelance UX consultant (researcher, analyst, coach, designer)... and I had always huge problems to make others in the company feel empathy ...
4
votes
4answers
163 views

How to enforce persona usage in company's design process?

Any idea how to force interaction designers to truly use personas and not just design based on assumptions or "hidden personas"? My company runs into this problem quite often. We conduct user research ...
4
votes
2answers
616 views

Appropriate UI Design for Crossing Matrix

i'm programming in php, javascript. This isn't a programming question but rather User Interface/Experience one. suppose i want to create a crossing matrix for dog breeds. I initially created a table ...
4
votes
2answers
156 views

What is the difference between user centered design (UCD) and Design Thinking?

I'm confused. I have been searching a lot and can't find the difference in between them. Even the processes are quite similar. 1. Empathy/Analysis/Research 2.Define 2.Ideate 3. Prototype 4. Test ...
4
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4answers
948 views

How to Verify Parent/Adult identity

This is a long reading, but it is a challenging concept so I have to explain the process. My company builds apps and sites specialised for kids under 13. According the COPPA legislation every kid ...
4
votes
5answers
422 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
4
votes
2answers
237 views

Best way to ask user to select either image or color

What is the best way to ask user to select either image or color. I made one is it the correct UX UPDATE Users can select multiple images or a single color UPDATE Actually from this interface I ...
4
votes
2answers
178 views

Is creating a user persona for a personal project needed?

Do you need to create a user persona for a personal project that you are going to add on your portfolio? I ask because if you do create a user persona, it will basically be invented and assuming since ...
3
votes
4answers
476 views

Steering Wheel: A Better Alternative? [closed]

In my opinion steering wheels for automobiles are a bad UX. They seem to be a control that are here for legacy reasons only and were not thought out in the context of new age technology. What would be ...
3
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4answers
117 views

Writing persona narratives - about existing scenario vs envisioned end scenario

Question in short When writing personas, do I: 1. Describe them in their current situation using whatever tool they may be using, or with no tool 2. Describe them using the tool that I am ...
3
votes
3answers
245 views

Multiple Timer display UI/UX problem

So, For our app, we have a 'matchlist' screen where all the people you've matched with are listed. We are now introducing timer/countdowns. You will have 24 hours to initiate a conversation to your ...
3
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3answers
964 views

Asking for relationship status

Forms made by and for the government that concern an individual or family/household often – usually in one of the first questions – ask for the family/relationship status of the applicant. The ...
3
votes
3answers
165 views

Difference between User Story and Use Case

I'm not certain I understand what differentiates a user story from a use case. It seems like a very fine line to me. What is a use case and how does it differ from a user story?
3
votes
2answers
145 views

What research method is appropiate for this case?

We have a mobile app, with 3 million of downloads and 1.5 million of active users. This is a young product with the main market overseas. I just arrived to the company and I realized that they haven't ...
3
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3answers
299 views

Using delayed appearance of some UI elements to grab user attention suggest actions

I'm looking for some examples and opinion of delaying the appearance of some elements in mainly static UI. I'm not talking about banners, which are affected with "banner blindness", but rather ...
3
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1answer
68 views

User Journey Map

I am designing a mobile app. For that I interviewed many users and I created 4 Personas. Each Persona reflects unique characteristics, motivations and goals. Now I am onto creating User Journey Map. ...
3
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3answers
301 views

Are bright colors needed to entice users to a simple UI (e.g. productivity apps)?

This is a screenshot from a windows store productivity app called OneCloudDrive. As this is a productivity app, I have tried to keep the UI simple and pleasing to eyes. Is this really a correct ...