User centered design (short UCD, sometimes called Human centered design) emphazises focus on end users of a product and aims to test and develop products in close interaction with users.

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Is coffee a good excuse for a slow application start-up time?

I was dragged into a meeting with a client to consult on any usability issues as we watched a user performing day-to-day operations with a software application. The first thing that happened was that ...
11
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4answers
919 views

Original design choice of back and forward directions?

There are numerous of evidence around us where forward and backward directions are predetermined. As if they are a conscious choice we all know. At least this in true in left-to-right reading ...
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3answers
512 views

Case studies to help sell UCD

I'm looking for some nice simple stats and references to help convince potential clients of the value of UCD. Real-life case studies you can explain in one line I suppose. One of my favourites is of ...
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7answers
5k views

Is user experience design (UXD) equal to user centered design (UCD)?

Can user experience design (UXD) and user centered design (UCD) be considered the same? If not, how do they relate to each other and how do they differ?
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4answers
475 views

How do you handle not knowing what it's like to be the person using the softwares you need to design

I have a general question so I'll provide an example: Let's say you were assigned to build a software which will be used on a daily basis as a professional tool, let's say a statistician's. Now, you ...
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14answers
9k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
12
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4answers
1k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
21
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4answers
935 views

What's the rationale behind Google's “no save” approach?

Before anything, this is something I'm seeing on several sites, not only Google, but I think it started with Google, and it's obviously the most known case. There are several UX aspects quite arguable ...
10
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4answers
243 views

Can UCD become an agile process?

All the discussions about Agile UX relate to how we adjust UX Activities to an agile development process but I want to know how we can turn UCD in to an agile process that supports the development ...
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1answer
46 views

How to evaluate the impact or satisfaction of users for user-driven design decisions?

One of the progression of user-centric design methodologies is to engage the end-users in design decisions rather than just using them as a feedback mechanism. This is supported by many common tools ...
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3answers
271 views

Using delayed appearance of some UI elements to grab user attention suggest actions

I'm looking for some examples and opinion of delaying the appearance of some elements in mainly static UI. I'm not talking about banners, which are affected with "banner blindness", but rather ...
8
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7answers
336 views

When to use data driven personas and when to make them up?

I'm studying HCI and the focus for persona creation on my course is resolutely that personas should be derived from user research data. I also attended adaptive path's uxintensive last year and the ...
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4answers
146 views

How to enforce persona usage in company's design process?

Any idea how to force interaction designers to truly use personas and not just design based on assumptions or "hidden personas"? My company runs into this problem quite often. We conduct user research ...
1
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1answer
94 views

Professional designs and their effect on sales

Is there any evidence to suggest that a prettier more professional design results in the user trusting that site more and therefore that website results in better sales? Are there any examples of ...