User centered design (short UCD, sometimes called Human centered design) emphazises focus on end users of a product and aims to test and develop products in close interaction with users.

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Usability in Mobile Learning

I am making a research about interfaces and usability of mobile apps for learning idioms (duolingo, babel, vox, etc). The research has a objective to gather aspects, such as: efficiency, learnability ...
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180 views

Breadcrumbs and Page Titles

Keep in mind that there is a GLOBAL navigation that sits above the top of this page. The screenshot you see is the top left of the page. Below it is where the page's content sits. The question is— ...
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46 views

User Journey Map

I am designing a mobile app. For that I interviewed many users and I created 4 Personas. Each Persona reflects unique characteristics, motivations and goals. Now I am onto creating User Journey Map. ...
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560 views

Using card UI where should a set of actions go? (Share, details, info)

I'm using card UI for a project and while some cards maybe we in a row or a column many make up a grid. The issue is some cards have one action like "share" while others have 2 or 3 actions. I want a ...
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What are some good examples of using participatory design in user research?

My product team and I attempted to conduct a participatory design exercise with some users. We printed out some blank mobile screen templates on an 11" x 17" piece of paper and asked them to draw ...
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27 views

Do you know any e-commerce platform that successfully helps consumers compare different products with infographics

When it comes to decide what camera to buy, or any other complex product, within hundreds of other choices, users could use comparison tools to make their decisions. Infographics seem a great way to ...
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46 views

Research behind current design patterns? [closed]

Recently I have found that so many websites are starting to look the same (logo left, menu right, nav floats, big large cover image (blurred e.g.), flat light design. Outside of these just being ...
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165 views

Do you use infographics in UX?

I am studying the role of visualisation in UX and how it helps users understand content in a easy and quicker way. Does someone know of any studies that support visualisations at a cognitive level?
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35 views

Is it better to include cart view as 1st step of checkout?

We are trying to optimize on the checkout flow of our mobile app. This is the current flow of our app User adds product to cart > goes to cart page > clicks to start checkout it's a 3 step ...
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57 views

What words would you measure useability in 3 levels for WCAG Accesibility, keeping it short, simple and easy to understand

So i'm making this WCAG 2.0 tool that needs to indicate to the user how well their sites and pages are doing in terms of Accessibility. I have called it 'Accessibility Usability' which indicates in 3 ...
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4answers
124 views

Call to Actions on Navigation Links

The header on a website I've been working on has a few links that have sub-links underneath them. So for example, when you hover over Link 1, a sub navigation menu will appear that shows you Link1-1 ...
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61 views

One-step versus two-step user feedback experiences

I am working on a user feedback mechanism, and have seen conflicting content out there on the best way to remove user-friction from submitting useful feedback. There is the simple and streamlined ...
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1answer
113 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
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40 views

display multiple time series

i am trying to display the behaviour of an asset as compared to a benchmark across multiple volatility phases ..the user should be able to look at these images and tell that the asset generally ...
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1answer
50 views

Is OTP (one time password) the best way to authenticate a user?

Are one time passwords the best way to authenticate a user when he/she logs-in the first time in a mobile application? Or are there better ways to authenticate a user in terms of user experience?
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1answer
42 views

How Should I phrase a request? [closed]

I am creating a HTML form and I was wondering how I should phrase the request in order to help create a comfortable, credible environment for the user. So far I have What Type of Cancer Are You ...
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57 views
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3answers
149 views

Difference between User Story and Use Case

I'm not certain I understand what differentiates a user story from a use case. It seems like a very fine line to me. What is a use case and how does it differ from a user story?
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1answer
128 views

Music app. How should you display free and paid purchases?

It's a free music app. The app has free and paid purchases. I wanted to give users the choice after buying to remove the purchased download but still stream the song. This means the states for a paid ...
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3answers
118 views

Determining which product features provide UX

Does anyone know of any papers/articles where the effort is focused on determining UX features (for any type of product) using scenarios/narratives. The key is that the article needs to be focused on ...
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5answers
139 views

Is the number of clicks the only user interface perspective?

We are developing an application which is divided in different modules (logical groups). When I proposed any UI for specific functionality, I try to make a logical grouping of the elements. Because of ...
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4answers
145 views

Job title for someone who design and integrate physical products and ux research

What would be the job title for someone who design prototypes of the physical products, and also be able to modify/integrate existing hardware and software (ex. experimenting with arduino?) to make it ...
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35 views

How to do Remote User -research?

Our product users are not local users instead they are going to be from other part of the world. How do i understand the user behavior towards product, personas, how do i draw user journey for those ...
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1answer
51 views

Creative Real Estate Website Experiencing Usability issues [closed]

A recently launched real estate website that differs substantially from the norm is experiencing usability issues. Because of the uniquness of the look and feel of the site, users are unclear that the ...
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84 views

User centered design and user research in startup

I've worked with a startup recently and I've noticed that they didn't do any user research upfront. They wanted to go straight to design without knowing users needs and problems. So, I've started ...
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51 views

Should usability experts be included when testing the first initial prototypes?

My project consists of three iterations: Low-fidelity usability tests Redefined prototype usability tests Final prototype usability tests. I am unsure whether to include the HCI expert review ...
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19k views

Do you use “scenarios” and “use cases” as one or separate?

There are a lot of discussions and information on the difference between scenarios and use cases, but I want to know how do they - or don't they - work together? At a high level, the main difference ...
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38 views

A concrete approach to user evaluation

I am conducting a research in which I plan to rely on user-centered design methodology. If my understanding of this methodology is correct, it is important to have many iterations in the end of which ...
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2answers
94 views

What are the drawbacks of a sign up form with fewer button clicks?

I have a UX dilemma regarding a sign up process I'm trying to create. In essence the idea behind the sign up form is to have fewer button clicks as the UX of the sign up is split over entering your ...
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376 views

Where is UX in an organizational structure?

My context/problem: I've worked in few organizations as a freelance UX consultant (researcher, analyst, coach, designer)... and I had always huge problems to make others in the company feel empathy ...
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3answers
207 views

Interactive illustrated map experiencing UX issues

An illustrated interactive map has been designed for a real estate brokerage company trying to emphasize the focus on a particular subset of a neighborhood. The users are having difficulty figuring ...
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1answer
24 views

Where to put a single menu item on a Windows form

This is more of a design question than a technical one. I am developing a Windows application with a menu bar and toolbar. I have menu items for the File, Tools, and Help menus, but I have a few other ...
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4answers
176 views
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111 views

Female Lifestyle website

A SITUATION - I am making women's lifestyle website & there are several categories. For example, Beauty, Style, Health etc. Users can browse content related to that topic. Content will be of 3 ...
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4answers
1k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
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1answer
96 views

What are the best ways to show the statistics of Hours? [closed]

I found one of the good option which Google is using "Popular Times" in Google Maps for the store searched. Below is a GIF showing a quick demo: Any other idea or option can you suggest which has a ...
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Using genders in physiologically oriented UCD

I've this problem: as a policy, we usually strive to leave out gender considerations if possible. If not possible, we use a wide range of genders . Not as extreme as Facebook, but something more ...
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Help regarding creating an interface for privacy settings

I have create a demo interface/solution so that users of Facebook, Twitter and Flickr can manage their privacy settings in all three of these networks easily. It could be something like Hootsuite. ...
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2answers
109 views

Which is the best geographical classification?

Usually in classified advertising websites to catalog ads by area is used the category/subcategory system's. Like this: Region / province / city / district It's quite understandable for users, but I ...
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1answer
57 views

“Clear” button necessary in request/query form?

I have a book request form where user enters his user id details, no of books, no of pages delivery mode and other booking details(comes to around 5-6 input fields). It has Submit, Clear and Cancel ...
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59 views

Best graph to show multiple data types

I've got a design a dashboard regarding a sample data set! The data I use is the population in US. I've come up with some data which has multiple figure types such as percentages, amounts, USD rates ...
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3answers
78 views

What would I call a user changeable field?

We have a system that allows a customer service representative(CSR) to create a note on a customer. Sometimes these notes are very similar in nature or wording. I am programming a few forms that ...
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3answers
122 views

How to accommodate more items in the same UI

I'm looking into a change request from a client which requires the following. Have a look at the visual below. The clients would like to be able to show more then 5 of the blue boxes (these show ...
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2answers
161 views

What would be the best way or methodology to find my users' web browser? [closed]

I'm designing a new web project for a company. For the success this project, it will be very important to know the main web browsers that users use. What do you think would be the best research ...
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2k views

Human Centered Design vs. User Centered Design

While rereading Don Normans "The Design of Everyday Things" I stumbled upon the term "Human Centered Design". I was aware of "User Centered Design" but this was new to me. Is it just another title ...
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104 views

Considerations when naming a new user feature (eg. Snapchat Stories, Facebook Timeline)

With the right name, an otherwise complex web feature can be easily understood and digested by users. Snapchat use of Stories to describe the idea of piecing together different snap videos to tell a ...
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4answers
377 views

Steering Wheel: A Better Alternative? [closed]

In my opinion steering wheels for automobiles are a bad UX. They seem to be a control that are here for legacy reasons only and were not thought out in the context of new age technology. What would be ...
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2answers
104 views

User experience issue and technical limitation in drag and drop functionality

In order to provide more information I am explaining you with more pictures with actual functional scenario. I am creating internal ticketing support system where super admin can able to see list of ...
3
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1answer
103 views

Personas design and segmentation of research data

I'm working on a redesign project and time for personas design comes. I did a users research with 15 interviews and a survey which received about 120 responses. I read a lot about personas in past ...
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1answer
136 views

Schedule time UX

What I am trying to solve from the above screen shot is scheduling update. With the new update "to" field is optional, and not required field and also the UI and wording is confusing as when Run ...