User centered design (short UCD, sometimes called Human centered design) emphazises focus on end users of a product and aims to test and develop products in close interaction with users.

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UXpin overseas user testing and Usability Testing Software

I work for a company and we build all of our applications in house. We are world wide and so I have been trying to push our user testing over seas. All of my prototypes are developed in UXpin. I ...
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42 views

Which qualitative method is best used with Empathy approach?

I have recently been doing a research that involved focus-group, interview, observation and lastly a survey as data gathering and analysis of user behavioral, emotions, experience. I have read and ...
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47 views

What is the difference between Shallow Information Architecture and deep Information Architecture?

I am new to User Centric Design process, wish to learn Information architecture in detail. Please help me understand difference between Shallow Information Architecture and deep Information ...
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60 views

How to create a task flow after scenario?

I am trying to create a user experience design for ATM users. These users are semi-literate. I have created a Design strategy, Persona and Scenario. My next step is to create a Task flow and then ...
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2answers
86 views

What's the most appropriate Metaphor for submitting a selected Item in android App?

I have designed and implemented an android application for patients aged >30. While conducting a usability Test, I found the following Issues : CheckBox: When the user searches for particular item ...
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1answer
105 views

How to apply the Pareto principle in UX design [closed]

Pareto's principle (80/20 rule) makes sense, but I can't think of a real scenario for it's application to UX design. How can we use this rule in the UX design process?
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21 views

Intuitive UI for query having boolean operators(lookin out for latest design patterns and referrences) [duplicate]

I am looking out for suggestions on creating a user interface where one can create certain policies based on some conditions. As an example : (Person A or Person B) cannot talk to (Person C) provided ...
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2answers
257 views

What is the difference between user centered design (UCD) and Design Thinking?

I'm confused. I have been searching a lot and can't find the difference in between them. Even the processes are quite similar. 1. Empathy/Analysis/Research 2.Define 2.Ideate 3. Prototype 4. Test ...
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111 views

How to inform people that there's bigger fish to fry while still encourage them to talk about UX?

As a UXer, it's our job to spread the "doctrine" that UX should be something that should be on everyone's mind as oppose to it being something that dealt with solely by the UXer. As a product ...
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1answer
87 views

developing a quality search - what is the best style? sidebar vs filter bar vs…?

I am working on a job board site at the moment. We have a sidebar filter system for our users to filter their results. We have only just implemented testing to track what our users are searching (...
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4answers
1k views

How to Verify Parent/Adult identity

This is a long reading, but it is a challenging concept so I have to explain the process. My company builds apps and sites specialised for kids under 13. According the COPPA legislation every kid ...
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2answers
237 views

Best way to verify a user for a dating app? [duplicate]

What is the most user friendly way to verify a user’s identity for a dating app? We currently use Facebook login but we receive a lot of complaints that we don’t have another login method. So I’m ...
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1answer
106 views

What are some good examples of using participatory design in user research?

My product team and I attempted to conduct a participatory design exercise with some users. We printed out some blank mobile screen templates on an 11" x 17" piece of paper and asked them to draw ...
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5answers
227 views

Breadcrumbs and Page Titles

Keep in mind that there is a GLOBAL navigation that sits above the top of this page. The screenshot you see is the top left of the page. Below it is where the page's content sits. The question is— ...
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52 views

Research behind current design patterns? [closed]

Recently I have found that so many websites are starting to look the same (logo left, menu right, nav floats, big large cover image (blurred e.g.), flat light design. Outside of these just being ...
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37 views

Do you know any e-commerce platform that successfully helps consumers compare different products with infographics

When it comes to decide what camera to buy, or any other complex product, within hundreds of other choices, users could use comparison tools to make their decisions. Infographics seem a great way to ...
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231 views

Do you use infographics in UX?

I am studying the role of visualisation in UX and how it helps users understand content in a easy and quicker way. Does someone know of any studies that support visualisations at a cognitive level?
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49 views

Is it better to include cart view as 1st step of checkout?

We are trying to optimize on the checkout flow of our mobile app. This is the current flow of our app User adds product to cart > goes to cart page > clicks to start checkout it's a 3 step ...
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92 views

One-step versus two-step user feedback experiences

I am working on a user feedback mechanism, and have seen conflicting content out there on the best way to remove user-friction from submitting useful feedback. There is the simple and streamlined ...
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4answers
142 views

Call to Actions on Navigation Links

The header on a website I've been working on has a few links that have sub-links underneath them. So for example, when you hover over Link 1, a sub navigation menu will appear that shows you Link1-1 ...
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49 views

display multiple time series

i am trying to display the behaviour of an asset as compared to a benchmark across multiple volatility phases ..the user should be able to look at these images and tell that the asset generally ...
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3answers
133 views

Is OTP (one time password) the best way to authenticate a user?

Are one time passwords the best way to authenticate a user when he/she logs-in the first time in a mobile application? Or are there better ways to authenticate a user in terms of user experience?
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43 views

How Should I phrase a request? [closed]

I am creating a HTML form and I was wondering how I should phrase the request in order to help create a comfortable, credible environment for the user. So far I have What Type of Cancer Are You ...
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2answers
57 views

What is Golden Ratio and how do we implement it in designs? [duplicate]

What is Golden Ratio? how do we use it during interface designing?
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77 views

User Journey Map

I am designing a mobile app. For that I interviewed many users and I created 4 Personas. Each Persona reflects unique characteristics, motivations and goals. Now I am onto creating User Journey Map. ...
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5answers
175 views

Is the number of clicks the only user interface perspective?

We are developing an application which is divided in different modules (logical groups). When I proposed any UI for specific functionality, I try to make a logical grouping of the elements. Because of ...
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Creative Real Estate Website Experiencing Usability issues [closed]

A recently launched real estate website that differs substantially from the norm is experiencing usability issues. Because of the uniquness of the look and feel of the site, users are unclear that the ...
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2answers
56 views

Should usability experts be included when testing the first initial prototypes?

My project consists of three iterations: Low-fidelity usability tests Redefined prototype usability tests Final prototype usability tests. I am unsure whether to include the HCI expert review ...
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43 views

A concrete approach to user evaluation

I am conducting a research in which I plan to rely on user-centered design methodology. If my understanding of this methodology is correct, it is important to have many iterations in the end of which ...
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2answers
104 views

What are the drawbacks of a sign up form with fewer button clicks?

I have a UX dilemma regarding a sign up process I'm trying to create. In essence the idea behind the sign up form is to have fewer button clicks as the UX of the sign up is split over entering your ...
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4answers
257 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
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1answer
29 views

Where to put a single menu item on a Windows form

This is more of a design question than a technical one. I am developing a Windows application with a menu bar and toolbar. I have menu items for the File, Tools, and Help menus, but I have a few other ...
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3answers
260 views

Interactive illustrated map experiencing UX issues

An illustrated interactive map has been designed for a real estate brokerage company trying to emphasize the focus on a particular subset of a neighborhood. The users are having difficulty figuring ...
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4answers
504 views

Where is UX in an organizational structure?

My context/problem: I've worked in few organizations as a freelance UX consultant (researcher, analyst, coach, designer)... and I had always huge problems to make others in the company feel empathy ...
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4answers
512 views

What is the difference between user's perspective vs perception?

In concept of usability ,What is the difference between user's perspective vs perception?
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2answers
121 views

Female Lifestyle website

A SITUATION - I am making women's lifestyle website & there are several categories. For example, Beauty, Style, Health etc. Users can browse content related to that topic. Content will be of 3 ...
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1answer
151 views

What are the best ways to show the statistics of Hours? [closed]

I found one of the good option which Google is using "Popular Times" in Google Maps for the store searched. Below is a GIF showing a quick demo: Any other idea or option can you suggest which has a ...
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2answers
42 views

How to do Remote User -research?

Our product users are not local users instead they are going to be from other part of the world. How do i understand the user behavior towards product, personas, how do i draw user journey for those ...
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2answers
105 views

User centered design and user research in startup

I've worked with a startup recently and I've noticed that they didn't do any user research upfront. They wanted to go straight to design without knowing users needs and problems. So, I've started ...
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44 views

Help regarding creating an interface for privacy settings

I have create a demo interface/solution so that users of Facebook, Twitter and Flickr can manage their privacy settings in all three of these networks easily. It could be something like Hootsuite. ...
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1answer
67 views

“Clear” button necessary in request/query form?

I have a book request form where user enters his user id details, no of books, no of pages delivery mode and other booking details(comes to around 5-6 input fields). It has Submit, Clear and Cancel ...
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240 views

Using genders in physiologically oriented UCD

I've this problem: as a policy, we usually strive to leave out gender considerations if possible. If not possible, we use a wide range of genders . Not as extreme as Facebook, but something more ...
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2answers
97 views

Best graph to show multiple data types

I've got a design a dashboard regarding a sample data set! The data I use is the population in US. I've come up with some data which has multiple figure types such as percentages, amounts, USD rates ...
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2answers
60 views

What words would you measure useability in 3 levels for WCAG Accesibility, keeping it short, simple and easy to understand

So i'm making this WCAG 2.0 tool that needs to indicate to the user how well their sites and pages are doing in terms of Accessibility. I have called it 'Accessibility Usability' which indicates in 3 ...
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3answers
133 views

Determining which product features provide UX

Does anyone know of any papers/articles where the effort is focused on determining UX features (for any type of product) using scenarios/narratives. The key is that the article needs to be focused on ...
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3answers
86 views

What would I call a user changeable field?

We have a system that allows a customer service representative(CSR) to create a note on a customer. Sometimes these notes are very similar in nature or wording. I am programming a few forms that ...
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2answers
186 views

What would be the best way or methodology to find my users' web browser? [closed]

I'm designing a new web project for a company. For the success this project, it will be very important to know the main web browsers that users use. What do you think would be the best research ...
2
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2answers
117 views

Which is the best geographical classification?

Usually in classified advertising websites to catalog ads by area is used the category/subcategory system's. Like this: Region / province / city / district It's quite understandable for users, but I ...
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4answers
178 views

Job title for someone who design and integrate physical products and ux research

What would be the job title for someone who design prototypes of the physical products, and also be able to modify/integrate existing hardware and software (ex. experimenting with arduino?) to make it ...
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4answers
500 views

Steering Wheel: A Better Alternative? [closed]

In my opinion steering wheels for automobiles are a bad UX. They seem to be a control that are here for legacy reasons only and were not thought out in the context of new age technology. What would be ...